East Austin Server

{
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  "source_hash": "7c92b3fe1428015aba50e3a697d718d347dc53f5b4d2aa38c169f701fc569c37",
  "last_changed_at": "2026-05-31T19:08:10.195Z",
  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "East Austin Hotel - Austin, TX; Austin, TX, USA",
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  "inferred_at": "2026-06-18T09:22:08.149Z",
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  "salary_period": "day",
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  "detail": {
    "city": "Austin",
    "jobId": 22862,
    "level": "Entry",
    "endDate": "",
    "legalId": 65,
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    "jobShift": "Any",
    "jobTitle": "East Austin Server",
    "location": "East Austin Hotel - Austin, TX",
    "startDate": "",
    "clientCode": "0DD00",
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    "description": "<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><u><strong>JOB SUMMARY:</strong></u></span></span></p>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Restaurant Servers are responsible for positive Guest interactions while serving Guests in a friendly and efficient manner and play an integral role in ensuring our customers have exceptional dining experiences. At all times, servers are expected to be attentive to our Guests&#8217; needs, making them feel welcome, comfortable, important and relaxed.</span></span></p>\r\n\r\n<p>&#160;</p>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><u><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES:</strong></u></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Prepare room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Attend to customers upon entrance</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Take/serve orders and answer questions or make recommendations for other products</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Collaborate with other restaurant servers and kitchen/bar staff</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Deal with complaints or problems with a positive attitude</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Promote dedication from customers</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Transmit orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Keep kitchen staff informed by noting timing of meal progression</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Serve orders by picking up and delivering patrons' choices from bar and kitchen; deliver accompaniments and condiments from service bars</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Respond to additional patron requirements by inquiring of needs; observing dining process</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Properly open and pour wine at the tableside</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Conclude dining experience by acknowledging choice of restaurant; inviting patrons to return</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host; returning change or credit card and signature slip to patrons</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Contribute to team effort by accomplishing related results as needed</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Provide welcoming phone greeting and following Guest ordering procedures</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Convey menu information over the phone to Guests and give accurate estimate of delivery time</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Perform basic cleaning tasks as needed or directed by supervisor</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Fill in for absent staff as needed</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Assist with special events as needed</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Adhere to grooming and appearance standards consistently</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Promptly address customer service issues and refer customers to management when necessary</span></span></li>\r\n</ul>",
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ABILITIES\\r\\n\\r\\n\\r\\n\\tMust be able to convey information and ideas clearly\\r\\n\\tMust be able to evaluate and choose alternate courses of action quickly and accurately\\r\\n\\tMust be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary\\r\\n\\tMust have the ability to gather information from all sources available and know how to use this information to best resolve a problem or need\\r\\n\\tMust be effective in listening to and understanding the concerns and issues raised by other employees or customers\\r\\n\\tMust be able to prioritize work as needed\\r\\n\\tMust communicate effectively with all levels of management\\r\\n\\tMaintain high standards of personal appearance and grooming\\r\\n\\tMaintain regular attendance\\r\\n\\tAbility to establish and maintain effective working relationships with employees, customers and patrons\\r\\n\\tMust be flexible to provide assistance to management team in a 24/7 operating environment&#160;\\r\\n\\tMust have reliable transportation\\r\\n\\r\\n\\r\\n&#160;\\r\\n\\r\\nQUALIFICATIONS:\\r\\n\\r\\n\\r\\n\\tMinimum of high school diploma / equivalency\\r\\n\\tMust possess English Language Skills sufficient to fully comprehend job assignments, including the ability to read, write and communicate in fluent English\\r\\n\\tBasic Math Skills\\r\\n\\tMust have Food Handlers and TABC Certifications\\r\\n\\tHands on experience in cashier duties\\r\\n\\tPrevious serving experience required\\r\\n\\tExcellent oral communication skills required\\r\\n\\tPositive interpersonal skills required\\r\\n\\tExtensive knowledge of wine, spirits, beer and other beverages\\r\\n\\tMust have experience in resolving guest complaints and issues to ensure 100% guest satisfaction\\r\\n\\r\\n\\r\\n&#160;\\r\\n\\r\\nPHYSICAL REQUIREMENTS:\\r\\n\\r\\n\\r\\n\\tWorking extended hours may be required as needed\\r\\n\\tRegularly required to stand, walk, use repetitive wrist and finger movement, handle or feel objects, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl\\r\\n\\tWork standing on feet for extended periods of time, approximately 8+ hours per day\\r\\n\\tOccasionally lifting, pulling or pushing up to 50 lbs\\r\\n\",\"responsibilities\":\"JOB SUMMARY:\\r\\n\\r\\nRestaurant Servers are responsible for positive Guest interactions while serving Guests in a friendly and efficient manner and play an integral role in ensuring our customers have exceptional dining experiences. 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    "qualifications": "<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><u><strong>KNOWLEDGE, SKILLS &amp; ABILITIES</strong></u></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must be able to convey information and ideas clearly</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must be able to evaluate and choose alternate courses of action quickly and accurately</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must have the ability to gather information from all sources 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