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Software Support
A96B1516E4CF4C9851FF91B773A0B7A9 · Pharmcare USA of Florida LLC - Palmetto, FL 34221; PharmareUSA of St Louis - St Louis, MO 63132; Pharmcare USA of Greater Phoenix LLC - Phoenix, AZ 85040; Pharmcare USA of Houston LLC - Tomball, TX 77375; Pharmcare USA of North Carolina - Zebulon, NC 27597; PharmcareUSA of Ohio dba WChest - West Chester, OH 45011; PharmcareUSAofOhio dba Brnswk - Brunswick, OH 44212; 1725 20th St East, Palmetto, FL, 34221, USA · Active · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | A96B1516E4CF4C9851FF91B773A0B7A9 |
| Title | Software Support |
| Normalized title | - |
| Department / team | - |
| Location | Palmetto, FL, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-04-13 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from A96B1516E4CF4C9851FF91B773A0B7A9. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Palmetto. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | A96B1516E4CF4C9851FF91B773A0B7A9 |
| Source | 05e3302a-1b06-45af-aef0-c15c17445134 |
| ATS provider | Paycom ATS |
Description
Description
Long-Term Care Pharmacy Software Support Specialist
***Competitive Pay Rates***
Medical, Dental, Vision, 401k with matching, Life Insurance, FSA/HSA, and Paid Time Off available for Full Time employees.
Position Summary: LTC Pharmacy Software Support Specialist provides technical and clinical workflow support for consultant pharmacists and pharmacy teams using our software platforms. This role serves as a key liaison between pharmacy operations and technology, ensuring accurate data management, efficient system use, and high-quality customer support.
Key Responsibilities
Provide day-to-day support to consultant pharmacists and pharmacy staff using our software platforms
Assist users with troubleshooting software issues, including medication regimen review (MRR) workflows, reporting tools, and interface connections
Maintain and update pharmacy/facility records in accordance with regulatory requirements
Assist with onboarding and training of new users on software functionality and best practices
Collaborate with IT and software developers to escalate and resolve technical issues
Monitor system performance and identify opportunities for workflow improvements and optimization
Ensure data integrity, accuracy, and confidentiality in all system-related activities (HIPAA compliant)
Qualifications
Experience in a software support, help desk, or training role
Experience using LTC pharmacy or EHR software systems
Strong understanding of medication order processing and pharmacy workflows
Experience in long-term care pharmacy or consultant pharmacy environment (Preferred)
Skills & Competencies
Strong technical aptitude with ability to learn and support complex software systems
Excellent problem-solving and troubleshooting skills
Clear and professional communication (written and verbal)
High attention to detail and accuracy
Ability to manage multiple priorities in a fast-paced environment
Customer-service oriented mindset
Proficiency in Microsoft Office and reporting tools
Why This Role Matters: This position plays a critical role in supporting consultant pharmacists who ensure medication safety and regulatory compliance for vulnerable long-term care populations. By enabling effective use of technology, this role directly contributes to improved patient outcomes and operational efficiency.
Qualifications
KNOWLEDGE AND SKILL REQUIREMENTS
High School Diploma or Equivalent
Ability to learn medical terminology and healthcare software applications.
Customer Service Oriented mindset
High attention to detail and accuracy
Ability to manage mulitple priorities in a fast-paced environment
Ability to do basic mathematics
Ability to work independently and stay on task
Ability to get to the job site
Ability to work under stressful conditions
Experience and Knowledge with Excel and Word
Excellent Communication Skills
In all activities comply with accreditation, legal, regulatory, and safety requirements.
PHYSICAL DEMANDS
Must be able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to constantly operate a computer and other office equipment such as calculators, copy machines and printers up to 100% of the time;
Regularly required to talk and hear in order to communicate effectively over the phone and in person;
Must be able to see 100% of the time, with or without correction, to read information on a computer or calculator screen;
This position is largely sedentary. Standing, walking, bending, kneeling, and stooping may rarely be required;
Must be able to tolerate normal office environment.
PharmcareUSA is a national, closed- door, long term care pharmacy business with locations in multiple states. We are privately owned and continue to grow each year, providing daily deliveries to nursing and assisted living facilities as well as hospice residents. We are passionate about what we do and are looking for staff with the same attribute. Here at PharmcareUSA we strive to take care of our own staff as well as the customers we serve.
Full job record
| Job ID | 3bf965ae0e8adf74eb2c0b8522d1d6706ed51735 |
| Org ID | 1d291cc0-cf41-42c1-93a1-41983ccaa4b4 |
| Source ID | 05e3302a-1b06-45af-aef0-c15c17445134 |
| Board ID | 05e3302a-1b06-45af-aef0-c15c17445134 |
| Provider | paycom |
| Provider Job Key | 161501 |
| Title | Software Support |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Pharmcare USA of Florida LLC - Palmetto, FL 34221; PharmareUSA of St Louis - St Louis, MO 63132; Pharmcare USA of Greater Phoenix LLC - Phoenix, AZ 85040; Pharmcare USA of Houston LLC - Tomball, TX 77375; Pharmcare USA of North Carolina - Zebulon, NC 27597; PharmcareUSA of Ohio dba WChest - West Chester, OH 45011; PharmcareUSAofOhio dba Brnswk - Brunswick, OH 44212; 1725 20th St East, Palmetto, FL, 34221, USA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | FL |
| City | Palmetto |
| Salary Raw | Description Long-Term Care Pharmacy Software Support Specialist ***Competitive Pay Rates*** Medical, Dental, Vision, 401k with matching, Life Insurance, FSA/HSA, and Paid Time Off available for Full Time employees. Position Summary: LTC Pharmacy Software Support Specialist provides technical and clinical workflow support for consultant pharmacists and pharmacy teams using our software platforms. This role serves as a key liaison between pharmacy operations and technology, ensuring accurate data management, efficient system use, and high-quality customer support. Key Responsibilities Provide day-to-day support to consultant pharmacists and pharmacy staff using our software platforms Assist users with troubleshooting software issues, including medication regimen review (MRR) workflows, reporting tools, and interface connections Maintain and update pharmacy/facility records in accordance with regulatory requirements Assist with onboarding and training of new users on software functionality and best practices Collaborate with IT and software developers to escalate and resolve technical issues Monitor system performance and identify opportunities for workflow improvements and optimization Ensure data integrity, accuracy, and confidentiality in all system-related activities (HIPAA compliant) Qualifications Experience in a software support, help desk, or training role Experience using LTC pharmacy or EHR software systems Strong understanding of medication order processing and pharmacy workflows Experience in long-term care pharmacy or consultant pharmacy environment (Preferred) Skills & Competencies Strong technical aptitude with ability to learn and support complex software systems Excellent problem-solving and troubleshooting skills Clear and professional communication (written and verbal) High attention to detail and accuracy Ability to manage multiple priorities in a fast-paced environment Customer-service oriented mindset Proficiency in Microsoft Office and reporting tools Why This Role Matters: This position plays a critical role in supporting consultant pharmacists who ensure medication safety and regulatory compliance for vulnerable long-term care populations. By enabling effective use of technology, this role directly contributes to improved patient outcomes and operational efficiency. Qualifications KNOWLEDGE AND SKILL REQUIREMENTS High School Diploma or Equivalent Ability to learn medical terminology and healthcare software applications. Customer Service Oriented mindset High attention to detail and accuracy Ability to manage mulitple priorities in a fast-paced environment Ability to do basic mathematics Ability to work independently and stay on task Ability to get to the job site Ability to work under stressful conditions Experience and Knowledge with Excel and Word Excellent Communication Skills In all activities comply with accreditation, legal, regulatory, and safety requirements. PHYSICAL DEMANDS Must be able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to constantly operate a computer and other office equipment such as calculators, copy machines and printers up to 100% of the time; Regularly required to talk and hear in order to communicate effectively over the phone and in person; Must be able to see 100% of the time, with or without correction, to read information on a computer or calculator screen; This position is largely sedentary. Standing, walking, bending, kneeling, and stooping may rarely be required; Must be able to tolerate normal office environment. PharmcareUSA is a national, closed- door, long term care pharmacy business with locations in multiple states. We are privately owned and continue to grow each year, providing daily deliveries to nursing and assisted living facilities as well as hospice residents. We are passionate about what we do and are looking for staff with the same attribute. Here at PharmcareUSA we strive to take care of our own staff as well as the customers we serve. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=161501&clientkey=A96B1516E4CF4C9851FF91B773A0B7A9 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=161501&clientkey=A96B1516E4CF4C9851FF91B773A0B7A9 |
| First Seen At | 2026-05-31 19:05:11Z |
| Last Seen At | 2026-06-06 18:54:46Z |
| Last Checked At | 2026-06-06 18:54:46Z |
| Last Changed At | 2026-05-31 19:05:11Z |
| Inactive At | — |
| Source Posted At | 2026-04-13 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=A96B1516E4CF4C9851FF91B773A0B7A9/date=2026-06-06/2026-06-06T18-54-44-788Z-24bc852df4df1aeb488d1ebc4cd0ebdc1bba6e5a0d99afcd9932b20e1c7e08d1.json |
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By enabling effective use of technology, this role directly contributes to improved patient outcomes and operational efficiency.\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"PharmcareUSA\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=A96B1516E4CF4C9851FF91B773A0B7A9\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"1725 20th St East\",\"addressLocality\":\"Palmetto\",\"addressRegion\":\"FL\",\"postalCode\":34221,\"addressCountry\":\"USA\"}},\"qualifications\":\"KNOWLEDGE AND SKILL REQUIREMENTS\\r\\n\\r\\n\\r\\n\\tHigh School Diploma or Equivalent\\r\\n\\tAbility to learn medical terminology and healthcare software applications.\\r\\n\\tCustomer Service Oriented mindset\\r\\n\\tHigh attention to detail and accuracy\\r\\n\\tAbility to manage mulitple priorities in a fast-paced environment\\r\\n\\tAbility to do basic mathematics\\r\\n\\tAbility to work independently and stay on task\\r\\n\\tAbility to get to the job site\\r\\n\\tAbility to work under stressful conditions\\r\\n\\tExperience and Knowledge with Excel and Word\\r\\n\\tExcellent Communication Skills\\r\\n\\tIn all activities comply with accreditation, legal, regulatory, and safety requirements.\\r\\n\\r\\n\\r\\nPHYSICAL DEMANDS\\r\\n\\r\\n\\r\\n\\tMust be able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. 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Here at PharmcareUSA we strive to take care of our own staff as well as the customers we serve.\\r\\n\",\"experienceRequirements\":\"KNOWLEDGE AND SKILL REQUIREMENTS\\r\\n\\r\\n\\r\\n\\tHigh School Diploma or Equivalent\\r\\n\\tAbility to learn medical terminology and healthcare software applications.\\r\\n\\tCustomer Service Oriented mindset\\r\\n\\tHigh attention to detail and accuracy\\r\\n\\tAbility to manage mulitple priorities in a fast-paced environment\\r\\n\\tAbility to do basic mathematics\\r\\n\\tAbility to work independently and stay on task\\r\\n\\tAbility to get to the job site\\r\\n\\tAbility to work under stressful conditions\\r\\n\\tExperience and Knowledge with Excel and Word\\r\\n\\tExcellent Communication Skills\\r\\n\\tIn all activities comply with accreditation, legal, regulatory, and safety requirements.\\r\\n\\r\\n\\r\\nPHYSICAL DEMANDS\\r\\n\\r\\n\\r\\n\\tMust be able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to constantly operate a computer and other office equipment such as calculators, copy machines and printers up to 100% of the time;\\r\\n\\tRegularly required to talk and hear in order to communicate effectively over the phone and in person;\\r\\n\\tMust be able to see 100% of the time, with or without correction, to read information on a computer or calculator screen;\\r\\n\\tThis position is largely sedentary. Standing, walking, bending, kneeling, and stooping may rarely be required;\\r\\n\\tMust be able to tolerate normal office environment.\\r\\n\\r\\n\\r\\nPharmcareUSA is a national, closed- door, long term care pharmacy business with locations in multiple states. We are privately owned and continue to grow each year, providing daily deliveries to nursing and assisted living facilities as well as hospice residents. We are passionate about what we do and are looking for staff with the same attribute. Here at PharmcareUSA we strive to take care of our own staff as well as the customers we serve.\\r\\n\",\"validThrough\":\"-0001-11-30\"}",
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"qualifications": "<p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>KNOWLEDGE AND SKILL REQUIREMENTS</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">High School Diploma or Equivalent</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to learn medical terminology and healthcare software applications.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Customer Service Oriented mindset</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">High attention to detail and accuracy</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to manage mulitple priorities in a fast-paced environment</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to do basic mathematics</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to work independently and stay on task</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to get to the job site</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to work under stressful conditions</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience and Knowledge with Excel and Word</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Excellent Communication Skills</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">In all activities comply with accreditation, legal, regulatory, and safety requirements.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>PHYSICAL DEMANDS</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Must be able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to constantly operate a computer and other office equipment such as calculators, copy machines and printers up to 100% of the time;</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Regularly required to talk and hear in order to communicate effectively over the phone and in person;</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Must be able to see 100% of the time, with or without correction, to read information on a computer or calculator screen;</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">This position is largely sedentary. Standing, walking, bending, kneeling, and stooping may rarely be required;</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Must be able to tolerate normal office environment.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><i>PharmcareUSA is a national, closed- door, long term care pharmacy business with locations in multiple states. We are privately owned and continue to grow each year, providing daily deliveries to nursing and assisted living facilities as well as hospice residents. We are passionate about what we do and are looking for staff with the same attribute. Here at PharmcareUSA we strive to take care of our own staff as well as the customers we serve.</i></span></span></span></p>\r\n",
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"date": "2022-04-13T08:32:53.000Z",
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"PharmareUSA of St Louis - St Louis, MO 63132",
"Pharmcare USA of Greater Phoenix LLC - Phoenix, AZ 85040",
"Pharmcare USA of Houston LLC - Tomball, TX 77375",
"Pharmcare USA of North Carolina - Zebulon, NC 27597",
"PharmcareUSA of Ohio dba WChest - West Chester, OH 45011",
"PharmcareUSAofOhio dba Brnswk - Brunswick, OH 44212"
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"locations": "Pharmcare USA of Florida LLC - Palmetto, FL 34221; Pharmcare USA of Houston LLC - Tomball, TX 77375; Pharmcare USA of Greater Phoenix LLC - Phoenix, AZ 85040; Pharmcare USA of North Carolina - Zebulon, NC 27597; PharmcareUSA of Ohio dba WChest - West Chester, OH 45011; PharmcareUSAofOhio dba Brnswk - Brunswick, OH 44212; PharmareUSA of St Louis - St Louis, MO 63132",
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"description": "Long-Term Care Pharmacy Software Support Specialist\n\n***Competitive Pay Rates***\n\nMedical, Dental, Vision, 401k with matching, Life Insurance, FSA/HSA...",
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