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HomeCompaniesA96B1516E4CF4C9851FF91B773A0B7A9Software Support

Software Support

A96B1516E4CF4C9851FF91B773A0B7A9 · Pharmcare USA of Florida LLC - Palmetto, FL 34221; PharmareUSA of St Louis - St Louis, MO 63132; Pharmcare USA of Greater Phoenix LLC - Phoenix, AZ 85040; Pharmcare USA of Houston LLC - Tomball, TX 77375; Pharmcare USA of North Carolina - Zebulon, NC 27597; PharmcareUSA of Ohio dba WChest - West Chester, OH 45011; PharmcareUSAofOhio dba Brnswk - Brunswick, OH 44212; 1725 20th St East, Palmetto, FL, 34221, USA · Active · Paycom ATS

Job facts

FieldValue
CompanyA96B1516E4CF4C9851FF91B773A0B7A9
TitleSoftware Support
Normalized title-
Department / team-
LocationPalmetto, FL, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-04-13 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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Linked records

CompanyA96B1516E4CF4C9851FF91B773A0B7A9
Source05e3302a-1b06-45af-aef0-c15c17445134
ATS providerPaycom ATS

Description

Description Long-Term Care Pharmacy Software Support Specialist ***Competitive Pay Rates*** Medical, Dental, Vision, 401k with matching, Life Insurance, FSA/HSA, and Paid Time Off available for Full Time employees. Position Summary: LTC Pharmacy Software Support Specialist provides technical and clinical workflow support for consultant pharmacists and pharmacy teams using our software platforms. This role serves as a key liaison between pharmacy operations and technology, ensuring accurate data management, efficient system use, and high-quality customer support. Key Responsibilities Provide day-to-day support to consultant pharmacists and pharmacy staff using our software platforms Assist users with troubleshooting software issues, including medication regimen review (MRR) workflows, reporting tools, and interface connections Maintain and update pharmacy/facility records in accordance with regulatory requirements Assist with onboarding and training of new users on software functionality and best practices Collaborate with IT and software developers to escalate and resolve technical issues Monitor system performance and identify opportunities for workflow improvements and optimization Ensure data integrity, accuracy, and confidentiality in all system-related activities (HIPAA compliant) Qualifications Experience in a software support, help desk, or training role Experience using LTC pharmacy or EHR software systems Strong understanding of medication order processing and pharmacy workflows Experience in long-term care pharmacy or consultant pharmacy environment (Preferred) Skills & Competencies Strong technical aptitude with ability to learn and support complex software systems Excellent problem-solving and troubleshooting skills Clear and professional communication (written and verbal) High attention to detail and accuracy Ability to manage multiple priorities in a fast-paced environment Customer-service oriented mindset Proficiency in Microsoft Office and reporting tools Why This Role Matters: This position plays a critical role in supporting consultant pharmacists who ensure medication safety and regulatory compliance for vulnerable long-term care populations. By enabling effective use of technology, this role directly contributes to improved patient outcomes and operational efficiency. Qualifications KNOWLEDGE AND SKILL REQUIREMENTS High School Diploma or Equivalent Ability to learn medical terminology and healthcare software applications. Customer Service Oriented mindset High attention to detail and accuracy Ability to manage mulitple priorities in a fast-paced environment Ability to do basic mathematics Ability to work independently and stay on task Ability to get to the job site Ability to work under stressful conditions Experience and Knowledge with Excel and Word Excellent Communication Skills In all activities comply with accreditation, legal, regulatory, and safety requirements. PHYSICAL DEMANDS Must be able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to constantly operate a computer and other office equipment such as calculators, copy machines and printers up to 100% of the time; Regularly required to talk and hear in order to communicate effectively over the phone and in person; Must be able to see 100% of the time, with or without correction, to read information on a computer or calculator screen; This position is largely sedentary. Standing, walking, bending, kneeling, and stooping may rarely be required; Must be able to tolerate normal office environment. PharmcareUSA is a national, closed- door, long term care pharmacy business with locations in multiple states. We are privately owned and continue to grow each year, providing daily deliveries to nursing and assisted living facilities as well as hospice residents. We are passionate about what we do and are looking for staff with the same attribute. Here at PharmcareUSA we strive to take care of our own staff as well as the customers we serve.

Full job record

Job ID3bf965ae0e8adf74eb2c0b8522d1d6706ed51735
Org ID1d291cc0-cf41-42c1-93a1-41983ccaa4b4
Source ID05e3302a-1b06-45af-aef0-c15c17445134
Board ID05e3302a-1b06-45af-aef0-c15c17445134
Providerpaycom
Provider Job Key161501
TitleSoftware Support
Normalized Title
Statusactive
Activeyes
Location TextPharmcare USA of Florida LLC - Palmetto, FL 34221; PharmareUSA of St Louis - St Louis, MO 63132; Pharmcare USA of Greater Phoenix LLC - Phoenix, AZ 85040; Pharmcare USA of Houston LLC - Tomball, TX 77375; Pharmcare USA of North Carolina - Zebulon, NC 27597; PharmcareUSA of Ohio dba WChest - West Chester, OH 45011; PharmcareUSAofOhio dba Brnswk - Brunswick, OH 44212; 1725 20th St East, Palmetto, FL, 34221, USA
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionFL
CityPalmetto
Salary RawDescription Long-Term Care Pharmacy Software Support Specialist ***Competitive Pay Rates*** Medical, Dental, Vision, 401k with matching, Life Insurance, FSA/HSA, and Paid Time Off available for Full Time employees. Position Summary: LTC Pharmacy Software Support Specialist provides technical and clinical workflow support for consultant pharmacists and pharmacy teams using our software platforms. This role serves as a key liaison between pharmacy operations and technology, ensuring accurate data management, efficient system use, and high-quality customer support. Key Responsibilities Provide day-to-day support to consultant pharmacists and pharmacy staff using our software platforms Assist users with troubleshooting software issues, including medication regimen review (MRR) workflows, reporting tools, and interface connections Maintain and update pharmacy/facility records in accordance with regulatory requirements Assist with onboarding and training of new users on software functionality and best practices Collaborate with IT and software developers to escalate and resolve technical issues Monitor system performance and identify opportunities for workflow improvements and optimization Ensure data integrity, accuracy, and confidentiality in all system-related activities (HIPAA compliant) Qualifications Experience in a software support, help desk, or training role Experience using LTC pharmacy or EHR software systems Strong understanding of medication order processing and pharmacy workflows Experience in long-term care pharmacy or consultant pharmacy environment (Preferred) Skills & Competencies Strong technical aptitude with ability to learn and support complex software systems Excellent problem-solving and troubleshooting skills Clear and professional communication (written and verbal) High attention to detail and accuracy Ability to manage multiple priorities in a fast-paced environment Customer-service oriented mindset Proficiency in Microsoft Office and reporting tools Why This Role Matters: This position plays a critical role in supporting consultant pharmacists who ensure medication safety and regulatory compliance for vulnerable long-term care populations. By enabling effective use of technology, this role directly contributes to improved patient outcomes and operational efficiency. Qualifications KNOWLEDGE AND SKILL REQUIREMENTS High School Diploma or Equivalent Ability to learn medical terminology and healthcare software applications. Customer Service Oriented mindset High attention to detail and accuracy Ability to manage mulitple priorities in a fast-paced environment Ability to do basic mathematics Ability to work independently and stay on task Ability to get to the job site Ability to work under stressful conditions Experience and Knowledge with Excel and Word Excellent Communication Skills In all activities comply with accreditation, legal, regulatory, and safety requirements. PHYSICAL DEMANDS Must be able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to constantly operate a computer and other office equipment such as calculators, copy machines and printers up to 100% of the time; Regularly required to talk and hear in order to communicate effectively over the phone and in person; Must be able to see 100% of the time, with or without correction, to read information on a computer or calculator screen; This position is largely sedentary. Standing, walking, bending, kneeling, and stooping may rarely be required; Must be able to tolerate normal office environment. PharmcareUSA is a national, closed- door, long term care pharmacy business with locations in multiple states. We are privately owned and continue to grow each year, providing daily deliveries to nursing and assisted living facilities as well as hospice residents. We are passionate about what we do and are looking for staff with the same attribute. Here at PharmcareUSA we strive to take care of our own staff as well as the customers we serve.
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=161501&clientkey=A96B1516E4CF4C9851FF91B773A0B7A9
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=161501&clientkey=A96B1516E4CF4C9851FF91B773A0B7A9
First Seen At2026-05-31 19:05:11Z
Last Seen At2026-06-06 18:54:46Z
Last Checked At2026-06-06 18:54:46Z
Last Changed At2026-05-31 19:05:11Z
Inactive At
Source Posted At2026-04-13 00:00:00Z
Source Updated At
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By enabling effective use of technology, this role directly contributes to improved patient outcomes and operational efficiency.\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"PharmcareUSA\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=A96B1516E4CF4C9851FF91B773A0B7A9\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"1725 20th St East\",\"addressLocality\":\"Palmetto\",\"addressRegion\":\"FL\",\"postalCode\":34221,\"addressCountry\":\"USA\"}},\"qualifications\":\"KNOWLEDGE AND SKILL REQUIREMENTS\\r\\n\\r\\n\\r\\n\\tHigh School Diploma or Equivalent\\r\\n\\tAbility to learn medical terminology and healthcare software applications.\\r\\n\\tCustomer Service Oriented mindset\\r\\n\\tHigh attention to detail and accuracy\\r\\n\\tAbility to manage mulitple priorities in a fast-paced environment\\r\\n\\tAbility to do basic mathematics\\r\\n\\tAbility to work independently and stay on task\\r\\n\\tAbility to get to the job site\\r\\n\\tAbility to work under stressful conditions\\r\\n\\tExperience and Knowledge with Excel and Word\\r\\n\\tExcellent Communication Skills\\r\\n\\tIn all activities comply with accreditation, legal, regulatory, and safety requirements.\\r\\n\\r\\n\\r\\nPHYSICAL DEMANDS\\r\\n\\r\\n\\r\\n\\tMust be able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to constantly operate a computer and other office equipment such as calculators, copy machines and printers up to 100% of the time;\\r\\n\\tRegularly required to talk and hear in order to communicate effectively over the phone and in person;\\r\\n\\tMust be able to see 100% of the time, with or without correction, to read information on a computer or calculator screen;\\r\\n\\tThis position is largely sedentary. Standing, walking, bending, kneeling, and stooping may rarely be required;\\r\\n\\tMust be able to tolerate normal office environment.\\r\\n\\r\\n\\r\\nPharmcareUSA is a national, closed- door, long term care pharmacy business with locations in multiple states. We are privately owned and continue to grow each year, providing daily deliveries to nursing and assisted living facilities as well as hospice residents. We are passionate about what we do and are looking for staff with the same attribute. Here at PharmcareUSA we strive to take care of our own staff as well as the customers we serve.\\r\\n\",\"experienceRequirements\":\"KNOWLEDGE AND SKILL REQUIREMENTS\\r\\n\\r\\n\\r\\n\\tHigh School Diploma or Equivalent\\r\\n\\tAbility to learn medical terminology and healthcare software applications.\\r\\n\\tCustomer Service Oriented mindset\\r\\n\\tHigh attention to detail and accuracy\\r\\n\\tAbility to manage mulitple priorities in a fast-paced environment\\r\\n\\tAbility to do basic mathematics\\r\\n\\tAbility to work independently and stay on task\\r\\n\\tAbility to get to the job site\\r\\n\\tAbility to work under stressful conditions\\r\\n\\tExperience and Knowledge with Excel and Word\\r\\n\\tExcellent Communication Skills\\r\\n\\tIn all activities comply with accreditation, legal, regulatory, and safety requirements.\\r\\n\\r\\n\\r\\nPHYSICAL DEMANDS\\r\\n\\r\\n\\r\\n\\tMust be able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to constantly operate a computer and other office equipment such as calculators, copy machines and printers up to 100% of the time;\\r\\n\\tRegularly required to talk and hear in order to communicate effectively over the phone and in person;\\r\\n\\tMust be able to see 100% of the time, with or without correction, to read information on a computer or calculator screen;\\r\\n\\tThis position is largely sedentary. Standing, walking, bending, kneeling, and stooping may rarely be required;\\r\\n\\tMust be able to tolerate normal office environment.\\r\\n\\r\\n\\r\\nPharmcareUSA is a national, closed- door, long term care pharmacy business with locations in multiple states. We are privately owned and continue to grow each year, providing daily deliveries to nursing and assisted living facilities as well as hospice residents. We are passionate about what we do and are looking for staff with the same attribute. Here at PharmcareUSA we strive to take care of our own staff as well as the customers we serve.\\r\\n\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>KNOWLEDGE AND SKILL REQUIREMENTS</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">High School Diploma or Equivalent</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to learn medical terminology and healthcare software applications.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Customer Service Oriented mindset</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">High attention to detail and accuracy</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to manage mulitple priorities in a fast-paced environment</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to do basic mathematics</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to work independently and stay on task</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to get to the job site</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to work under stressful conditions</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience and Knowledge with Excel and Word</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Excellent Communication Skills</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">In all activities comply with accreditation, legal, regulatory, and safety requirements.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>PHYSICAL DEMANDS</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Must be able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to constantly operate a computer and other office equipment such as calculators, copy machines and printers up to 100% of the time;</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Regularly required to talk and hear in order to communicate effectively over the phone and in person;</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Must be able to see 100% of the time, with or without correction, to read information on a computer or calculator screen;</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">This position is largely sedentary. Standing, walking, bending, kneeling, and stooping may rarely be required;</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Must be able to tolerate normal office environment.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><i>PharmcareUSA is a national, closed- door, long term care pharmacy business with locations in multiple states. We are privately owned and continue to grow each year, providing daily deliveries to nursing and assisted living facilities as well as hospice residents. We are passionate about what we do and are looking for staff with the same attribute. Here at PharmcareUSA we strive to take care of our own staff as well as the customers we serve.</i></span></span></span></p>\r\n",
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    "legalRevisionDate": {
      "date": "2022-04-13T08:32:53.000Z",
      "timezone": "America/Chicago",
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    "secondaryLocations": [
      "PharmareUSA of St Louis - St Louis, MO 63132",
      "Pharmcare USA of Greater Phoenix LLC - Phoenix, AZ 85040",
      "Pharmcare USA of Houston LLC - Tomball, TX 77375",
      "Pharmcare USA of North Carolina - Zebulon, NC 27597",
      "PharmcareUSA of Ohio dba WChest - West Chester, OH 45011",
      "PharmcareUSAofOhio dba Brnswk - Brunswick, OH 44212"
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    "locations": "Pharmcare USA of Florida LLC - Palmetto, FL 34221; Pharmcare USA of Houston LLC - Tomball, TX 77375; Pharmcare USA of Greater Phoenix LLC - Phoenix, AZ 85040; Pharmcare USA of North Carolina - Zebulon, NC 27597; PharmcareUSA of Ohio dba WChest - West Chester, OH 45011; PharmcareUSAofOhio dba Brnswk - Brunswick, OH 44212; PharmareUSA of St Louis - St Louis, MO 63132",
    "remoteType": "",
    "description": "Long-Term Care Pharmacy Software Support Specialist\n\n***Competitive Pay Rates***\n\nMedical, Dental, Vision, 401k with matching, Life Insurance, FSA/HSA...",
    "positionType": "Full Time"
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