Client Care Specialist II

{
  "content_hash": "a7227ce23451bc43613a728dee89a7174bd8c405d5e7010eb60a2de1e6881f63",
  "source_hash": "add0437ba01aa3b655c485a9253bea84c04d41f85cfcd95b6d8d7e717bde2362",
  "last_changed_at": "2026-06-06T10:10:13.761Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Matlock, Operations Center, Arlington, TX, United States",
    "city": "Arlington",
    "region": "TX",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:10:13.757Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Matlock, Operations Center, Arlington, TX, United States",
      "city": "Arlington",
      "region": "TX",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "Id": "d1924308-4983-47ae-a66d-1105b8019abc",
  "Title": "Client Care Specialist II",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
    {
      "Id": "47ba193e-52aa-5bbf-97ca-8eb987ed56d7",
      "Address": {
        "City": "Arlington",
        "Line1": "3030 Matlock Road",
        "Line2": null,
        "State": {
          "Code": "TX",
          "Name": "Texas"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "76015"
      },
      "Coordinates": {
        "Latitude": 32.69482062237529,
        "Longitude": -97.115033211189
      },
      "DisplayName": true,
      "LocalizedName": "Operations Center",
      "SourceOfTruth": 1,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": false,
      "LocalizedLocationId": null,
      "DisplayStreetAddress": false,
      "LocalizedDescription": "Matlock"
    }
  ],
  "MatchScore": 1,
  "PostedDate": "2026-06-05T13:42:45.325Z",
  "JobCategoryName": "Call Center",
  "JobLocationType": 1,
  "OpportunityType": 0,
  "BriefDescription": "The Client Care Specialist II position assists the Client Care Manager in managing the overall operations of the Client Care Center. Their primary responsibility is responding efficiently and accurately to existing and prospective customers, vendors, and other employees' requests for support. The scope of support will range from, but is not limited to, account inquiries and maintenance, online and mobile banking, debit cards, and wires.  The level II Representatives proactively obtain solutions involving more complex issues when necessary & focuses on providing an excellent level of client service on each interaction by building relationships, educating clients, & providing first contact resolution.",
  "MatchedLocations": [],
  "RequisitionNumber": "CLIEN001262"
}