Customer Service Representative

{
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  "source_hash": "2420881119d58db0964962978220e2a4eac4b4a408cf8f5b7ee93d47f5ed78a0",
  "last_changed_at": "2026-06-23T10:01:07.056Z",
  "active_status": "active"
}

{
  "dedupe": null,
  "language": "en",
  "location": {
    "raw": "Lindale, Texas, 75771-6080, United States",
    "city": "Lindale",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-23T10:01:07.056Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Lindale, Texas, 75771-6080, United States",
      "city": "Lindale",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "38",
    "isRemote": null,
    "location": {
      "city": "Lindale",
      "state": "Texas"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18583",
    "locationType": "0",
    "jobOpeningName": "Customer Service Representative",
    "departmentLabel": "Office",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Lindale",
      "state": "Texas",
      "postalCode": "75771-6080",
      "addressCountry": "United States"
    },
    "datePosted": "2025-01-03",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 16px\">Our Customer Service Representative's tasks include: Providing friendly and efficient support to ensure every customer’s home service needs are met with satisfaction, Outbound and follow-up calls, etc..<span>.</span> Faithco is growing and this is a great opportunity to join a team of fun and energetic people. Our goal is to find a professional and customer focused individual to help shape the future of Faithco.</span></p>\n<p><br></p>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 16px\">What's in it for me?</span></p>\n<ul>\n<li><br><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 16px\">Market Value Compensation</span></li>\n<li><br><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 16px\">Paid time off</span></li>\n<li><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 16px\">Weekly Bonus Opportunities</span></li>\n<li><br><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 16px\">Medical plans for you and your family to choose from. </span></li>\n<li><br><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 16px\">Life Insurance, Short-Term and Long-Term Disability</span></li>\n<li><br><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 16px\">Professional Development Training</span></li>\n<li><br><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 16px\">Coached and supported career growth</span><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 16px\"> </span></li>\n<li><br><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 16px\">Dynamic, collaborative, and fun workplace environment</span></li>\n<li><br><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 16px\">Employee Recognition Program</span><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\"><br><br></span></li>\n</ul>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 16px\">What will my day look like?</span></p>\n<ul>\n<li>Respond to Inbound Calls</li>\n<li>Handle Outbound Calls</li>\n<li>Resolve Issues</li>\n<li>Update Records</li>\n<li>Handle Administrative Tasks</li>\n<li>Customer Feedback</li>\n<li>Problem Solving</li>\n<li><span style=\"font-size: 16px\">Answer general questions regarding rebates, system operations, warranties, etc. from customers</span></li>\n</ul>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 16px\"><br>Do I have what it takes?</span><br></p>\n<ul>\n<li>High School Diploma or GED preferred</li>\n<li><br><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 16px\">Must pass background check and drug screen</span><br></li>\n<li><br><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 16px\">Good analytical skills and attention to detail</span></li>\n<li><br><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 16px\">Provide exceptional customer service</span></li>\n<li><br><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 16px\">Results driven in a high-energy environment</span></li>\n<li><br><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 16px\">Must be able to follow directions and work independently</span><br><br></li>\n<li><br><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 16px\">Maintain well-groomed appearance and follow a business dress code</span></li>\n</ul>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 16px\">Faithco Enterprise Inc, and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Faithco Enterprise Inc, and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office</span></p>\n<p><br></p>",
    "compensation": "up to $20",
    "departmentId": "18583",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Customer Service Representative",
    "departmentLabel": "Office",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://faithcoenterprises.bamboohr.com/careers/38",
    "employmentStatusLabel": "Full-Time"
  }
}