Home › Companies › Fa Eqec Saasfaprod1 Fa Ocs Oraclecloud Com CX 2 › End User Technical Services Supervisor
End User Technical Services Supervisor
Fa Eqec Saasfaprod1 Fa Ocs Oraclecloud Com CX 2 · Helena, MT, United States; St. Peter's Health, Helena, MT, US · Hybrid · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Fa Eqec Saasfaprod1 Fa Ocs Oraclecloud Com CX 2 |
| Title | End User Technical Services Supervisor |
| Normalized title | - |
| Department / team | Corporate |
| Location | Helena, MT, United States |
| Work model | Hybrid / Hybrid |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-20 / 2026-05-31 |
| Changed / last seen | 2026-06-04 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Fa Eqec Saasfaprod1 Fa Ocs Oraclecloud Com CX 2. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Helena. | Open |
| Department jobs | Active postings in Corporate. | Open |
| Work model jobs | Active Hybrid postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fa Eqec Saasfaprod1 Fa Ocs Oraclecloud Com CX 2 |
| Source | cfb51994-670a-44a8-8b6d-a669a7cd8dcd |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
St. Peter’s Health is seeking a strong, hands-on End User Technical Services Supervisor to help manage our End User Technical Services team. In this role, you will oversee end-user hardware support across the organization while mentoring and developing a team of IT technicians who keep our clinical and operational staff equipped with reliable technology, enabling them to focus on outstanding patient care.
The End User Technical Services Supervisor is a hands-on technical leader responsible for supporting and guiding the daily operations of the End User Technical Services function. This role provides advanced technical support while serving as a subject matter expert and informal leader to IT support staff. The Supervisor ensures high-quality end-user support, promotes adherence to IT standards and security practices, and helps drive continuous improvement in service delivery.
This position operates as a “player-coach,” balancing direct technical work with mentorship, coordination, and process improvement responsibilities. This is an excellent opportunity for an experienced IT lead supervisor who enjoys both leading people and solving technical challenges in a dynamic healthcare environment.
Qualifications
QUALIFICATIONS:
Required:
4+ years of progressive experience in IT end-user support, desktop support, or technical services 1+ years of supervisory or lead experience (formal team leadership preferred) Strong technical knowledge of Windows operating systems, hardware troubleshooting, Office 365, Active Directory, and end-user devices Experience implementing and enforcing ITIL processes and security policies Excellent communication and interpersonal skills with the ability to work diplomatically with all levels of staff Ability to exercise sound judgment and critical thinking in fast-paced environments
Preferred:
Previous healthcare or hospital IT experience Associate’s degree in information technology, Computer Science, or equivalent experience Relevant certifications (CompTIA A+, Network+, ITIL, Microsoft, etc.) Experience with asset management tools, device deployment projects, and vendor management Knowledge of clinical applications and medical device integration
Full job record
| Job ID | 3ba4c00ebced3b5d1e80f87d8164e30ae893d95f |
| Org ID | c86333a7-14d2-457c-be52-3f9d3004ffaa |
| Source ID | cfb51994-670a-44a8-8b6d-a669a7cd8dcd |
| Board ID | cfb51994-670a-44a8-8b6d-a669a7cd8dcd |
| Provider | oracle_hcm |
| Provider Job Key | 23934 |
| Title | End User Technical Services Supervisor |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Helena, MT, United States; St. Peter's Health, Helena, MT, US |
| Department | Corporate |
| Team | — |
| Employment Type | full_time |
| Workplace Type | hybrid |
| Remote Policy | hybrid |
| Country | United States |
| Region | MT |
| City | Helena |
| Salary Raw | Description St. Peter’s Health is seeking a strong, hands-on End User Technical Services Supervisor to help manage our End User Technical Services team. In this role, you will oversee end-user hardware support across the organization while mentoring and developing a team of IT technicians who keep our clinical and operational staff equipped with reliable technology, enabling them to focus on outstanding patient care. The End User Technical Services Supervisor is a hands-on technical leader responsible for supporting and guiding the daily operations of the End User Technical Services function. This role provides advanced technical support while serving as a subject matter expert and informal leader to IT support staff. The Supervisor ensures high-quality end-user support, promotes adherence to IT standards and security practices, and helps drive continuous improvement in service delivery. This position operates as a “player-coach,” balancing direct technical work with mentorship, coordination, and process improvement responsibilities. This is an excellent opportunity for an experienced IT lead supervisor who enjoys both leading people and solving technical challenges in a dynamic healthcare environment. Qualifications QUALIFICATIONS: Required: 4+ years of progressive experience in IT end-user support, desktop support, or technical services 1+ years of supervisory or lead experience (formal team leadership preferred) Strong technical knowledge of Windows operating systems, hardware troubleshooting, Office 365, Active Directory, and end-user devices Experience implementing and enforcing ITIL processes and security policies Excellent communication and interpersonal skills with the ability to work diplomatically with all levels of staff Ability to exercise sound judgment and critical thinking in fast-paced environments Preferred: Previous healthcare or hospital IT experience Associate’s degree in information technology, Computer Science, or equivalent experience Relevant certifications (CompTIA A+, Network+, ITIL, Microsoft, etc.) Experience with asset management tools, device deployment projects, and vendor management Knowledge of clinical applications and medical device integration |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://fa-eqec-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/23934 |
| Apply URL | https://fa-eqec-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/23934 |
| First Seen At | 2026-05-31 18:10:40Z |
| Last Seen At | 2026-06-06 11:11:12Z |
| Last Checked At | 2026-06-06 11:11:12Z |
| Last Changed At | 2026-06-04 10:54:20Z |
| Inactive At | — |
| Source Posted At | 2026-05-20 16:26:33Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-eqec-saasfaprod1.fa.ocs.oraclecloud.com|CX_2/date=2026-06-06/2026-06-06T11-11-04-056Z-b4785d2e94fdde20563f5563e1239ed48ce7d131771bf162668f17463a97b843.json |
Event Fields
{
"content_hash": "a6f1750e90857ea04d807432535789f7495148eab889f340106b0322c527e2c1",
"source_hash": "907a2709b044bf1858bf6ad2ea0ff383e91199a0eae330fd1bc3a1254f14d649",
"last_changed_at": "2026-06-04T10:54:20.828Z",
"active_status": "active"
}Parsed Structured
{
"language": "en",
"location": {
"raw": "Helena, MT, United States",
"city": "Helena",
"region": "MT",
"country": "United States",
"is_remote": false,
"confidence": 0.8
},
"salary_max": null,
"salary_min": null,
"inferred_at": "2026-06-06T11:11:12.164Z",
"launch_scope": {
"reason": "english_us_canada",
"included": true,
"language": "en",
"location": {
"raw": "Helena, MT, United States",
"city": "Helena",
"region": "MT",
"country": "United States",
"is_remote": false,
"confidence": 0.8
},
"countries": [
"United States"
]
},
"remote_policy": "hybrid",
"salary_period": "day",
"workplace_type": "hybrid",
"salary_currency": null
}Extensions
{}Native Structured
{
"detail": {
"Id": "23934",
"Title": "End User Technical Services Supervisor",
"media": [],
"skills": [],
"JobType": null,
"Category": "Corporate",
"JobGrade": null,
"JobLevel": null,
"JobShift": null,
"WorkDays": null,
"WorkHours": null,
"WorkYears": null,
"Department": null,
"HotJobFlag": false,
"StudyLevel": null,
"WorkMonths": null,
"WorkerType": null,
"GeographyId": 300000003414518,
"JobFamilyId": 300000031138203,
"JobFunction": "Information Technology Operations and Support",
"JobSchedule": "Full time",
"BusinessUnit": null,
"ContractType": null,
"Organization": null,
"TrendingFlag": false,
"workLocation": [
{
"Country": "US",
"Region1": "Lewis and Clark",
"Region2": "MT",
"Region3": null,
"Building": null,
"Latitude": "46.58349",
"Longitude": "-112.0412",
"LocationId": 300000003289218,
"PostalCode": "59601",
"TownOrCity": "Helena",
"AddressLine1": "2475 E Broadway St",
"AddressLine2": null,
"AddressLine3": null,
"AddressLine4": null,
"LocationName": "St. Peter's Health"
}
],
"ContentLocale": "en",
"HiringManager": null,
"LegalEmployer": null,
"RequisitionId": 300000130789838,
"WorkplaceType": "Hybrid",
"BusinessUnitId": 300000003289329,
"OrganizationId": 300000003289329,
"GeographyNodeId": 300000126597935,
"JobFunctionCode": "IT",
"LegalEmployerId": 300000003372012,
"PrimaryLocation": "Helena, MT, United States",
"RequisitionType": "Hourly",
"NumberOfOpenings": null,
"WorkplaceTypeCode": "ORA_HYBRID",
"BeFirstToApplyFlag": false,
"otherWorkLocations": [],
"secondaryLocations": [],
"ExternalContactName": null,
"ShortDescriptionStr": "",
"ExternalContactEmail": null,
"ExternalPostedEndDate": null,
"OtherRequisitionTitle": null,
"requisitionFlexFields": [],
"ApplyWhenNotPostedFlag": null,
"DomesticTravelRequired": null,
"ExternalDescriptionStr": "<p><span style=\"font-size: 9pt;\">St. Peter’s Health is seeking a strong, hands-on End User Technical Services Supervisor to help manage our End User Technical Services team. In this role, you will oversee end-user hardware support across the organization while mentoring and developing a team of IT technicians who keep our clinical and operational staff equipped with reliable technology, enabling them to focus on outstanding patient care.</span><br> </p><p><span style=\"font-size: 9pt;\">The End User Technical Services Supervisor is a hands-on technical leader responsible for supporting and guiding the daily operations of the End User Technical Services function. This role provides advanced technical support while serving as a subject matter expert and informal leader to IT support staff. The Supervisor ensures high-quality end-user support, promotes adherence to IT standards and security practices, and helps drive continuous improvement in service delivery.</span><br> </p><p><span style=\"font-size: 9pt;\">This position operates as a “player-coach,” balancing direct technical work with mentorship, coordination, and process improvement responsibilities. This is an excellent opportunity for an experienced IT lead supervisor who enjoys both leading people and solving technical challenges in a dynamic healthcare environment.</span><br><br> </p>",
"ObjectVerNumberProfile": null,
"PrimaryLocationCountry": "US",
"CorporateDescriptionStr": "",
"ExternalPostedStartDate": "2026-05-20T16:26:33+00:00",
"ExternalQualificationsStr": "<p>QUALIFICATIONS:</p><p>Required:</p><ul><li>4+ years of progressive experience in IT end-user support, desktop support, or technical services</li><li>1+ years of supervisory or lead experience (formal team leadership preferred)</li><li>Strong technical knowledge of Windows operating systems, hardware troubleshooting, Office 365, Active Directory, and end-user devices</li><li>Experience implementing and enforcing ITIL processes and security policies</li><li>Excellent communication and interpersonal skills with the ability to work diplomatically with all levels of staff</li><li>Ability to exercise sound judgment and critical thinking in fast-paced environments</li></ul><p> </p><p>Preferred:</p><ul><li>Previous healthcare or hospital IT experience</li><li>Associate’s degree in information technology, Computer Science, or equivalent experience</li><li>Relevant certifications (CompTIA A+, Network+, ITIL, Microsoft, etc.)</li><li>Experience with asset management tools, device deployment projects, and vendor management</li><li>Knowledge of clinical applications and medical device integration<br><br> </li></ul>",
"InternalQualificationsStr": "<p>QUALIFICATIONS:</p><p>Required:</p><ul><li>4+ years of progressive experience in IT end-user support, desktop support, or technical services</li><li>1+ years of supervisory or lead experience (formal team leadership preferred)</li><li>Strong technical knowledge of Windows operating systems, hardware troubleshooting, Office 365, Active Directory, and end-user devices</li><li>Experience implementing and enforcing ITIL processes and security policies</li><li>Excellent communication and interpersonal skills with the ability to work diplomatically with all levels of staff</li><li>Ability to exercise sound judgment and critical thinking in fast-paced environments</li></ul><p> </p><p>Preferred:</p><ul><li>Previous healthcare or hospital IT experience</li><li>Associate’s degree in information technology, Computer Science, or equivalent experience</li><li>Relevant certifications (CompTIA A+, Network+, ITIL, Microsoft, etc.)</li><li>Experience with asset management tools, device deployment projects, and vendor management</li><li>Knowledge of clinical applications and medical device integration<br><br> </li></ul>",
"OrganizationDescriptionStr": "",
"primaryLocationCoordinates": [
{
"Latitude": "46.58976",
"Longitude": "-112.02065",
"CountryCode": "US",
"GeographyId": 300000003414518,
"GeographyNodeId": 300000126597935
}
],
"ExternalResponsibilitiesStr": "",
"InternalResponsibilitiesStr": "",
"InternationalTravelRequired": null
},
"list_job": {
"Id": "23934",
"Title": "End User Technical Services Supervisor",
"JobType": null,
"Distance": 1779235200000,
"JobShift": null,
"Language": "US",
"WorkDays": null,
"JobFamily": null,
"Relevancy": 4,
"WorkHours": null,
"Department": null,
"HotJobFlag": false,
"PostedDate": "2026-05-20",
"StudyLevel": null,
"WorkerType": null,
"GeographyId": 300000003414518,
"JobFunction": null,
"JobSchedule": null,
"BusinessUnit": null,
"ContractType": null,
"ManagerLevel": null,
"Organization": null,
"TrendingFlag": false,
"workLocation": [
{
"Country": "US",
"Region1": "Lewis and Clark",
"Region2": "MT",
"Region3": null,
"Building": null,
"Latitude": 46.58349,
"Longitude": -112.0412,
"LocationId": 300000003289218,
"PostalCode": "59601",
"TownOrCity": "Helena",
"AddressLine1": "2475 E Broadway St",
"AddressLine2": null,
"AddressLine3": null,
"AddressLine4": null,
"LocationName": "St. Peter's Health"
}
],
"LegalEmployer": null,
"MediaThumbURL": null,
"WorkplaceType": "Hybrid",
"BusinessUnitId": 300000003289329,
"OrganizationId": 300000003289329,
"PostingEndDate": null,
"LegalEmployerId": 300000003372012,
"PrimaryLocation": "Helena, MT, United States",
"WorkDurationYears": null,
"WorkplaceTypeCode": "ORA_HYBRID",
"BeFirstToApplyFlag": false,
"WorkDurationMonths": null,
"otherWorkLocations": [],
"secondaryLocations": [],
"ShortDescriptionStr": "",
"requisitionFlexFields": [],
"DomesticTravelRequired": null,
"PrimaryLocationCountry": "US",
"ExternalQualificationsStr": null,
"ExternalResponsibilitiesStr": null,
"InternationalTravelRequired": null
},
"detail_meta": {
"url": "https://fa-eqec-saasfaprod1.fa.ocs.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%2223934%22,siteNumber=CX_2",
"http_status": 200,
"content_type": "application/json",
"response_bytes": 6778
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/3ba4c00ebced3b5d1e80f87d8164e30ae893d95f?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/c86333a7-14d2-457c-be52-3f9d3004ffaaJSONGET https://api.bluedoor.sh/job-postings/v1/sources/cfb51994-670a-44a8-8b6d-a669a7cd8dcdJSONGET https://api.bluedoor.sh/job-postings/v1/jobs/3ba4c00ebced3b5d1e80f87d8164e30ae893d95f/eventsJSON