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HomeCompaniesFa Eqec Saasfaprod1 Fa Ocs Oraclecloud Com CX 2End User Technical Services Supervisor

End User Technical Services Supervisor

Fa Eqec Saasfaprod1 Fa Ocs Oraclecloud Com CX 2 · Helena, MT, United States; St. Peter's Health, Helena, MT, US · Hybrid · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyFa Eqec Saasfaprod1 Fa Ocs Oraclecloud Com CX 2
TitleEnd User Technical Services Supervisor
Normalized title-
Department / teamCorporate
LocationHelena, MT, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-20 / 2026-05-31
Changed / last seen2026-06-04 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Fa Eqec Saasfaprod1 Fa Ocs Oraclecloud Com CX 2.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Helena.Open
Department jobsActive postings in Corporate.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyFa Eqec Saasfaprod1 Fa Ocs Oraclecloud Com CX 2
Sourcecfb51994-670a-44a8-8b6d-a669a7cd8dcd
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description St. Peter’s Health is seeking a strong, hands-on End User Technical Services Supervisor to help manage our End User Technical Services team. In this role, you will oversee end-user hardware support across the organization while mentoring and developing a team of IT technicians who keep our clinical and operational staff equipped with reliable technology, enabling them to focus on outstanding patient care. The End User Technical Services Supervisor is a hands-on technical leader responsible for supporting and guiding the daily operations of the End User Technical Services function. This role provides advanced technical support while serving as a subject matter expert and informal leader to IT support staff. The Supervisor ensures high-quality end-user support, promotes adherence to IT standards and security practices, and helps drive continuous improvement in service delivery. This position operates as a “player-coach,” balancing direct technical work with mentorship, coordination, and process improvement responsibilities. This is an excellent opportunity for an experienced IT lead supervisor who enjoys both leading people and solving technical challenges in a dynamic healthcare environment. Qualifications QUALIFICATIONS: Required: 4+ years of progressive experience in IT end-user support, desktop support, or technical services 1+ years of supervisory or lead experience (formal team leadership preferred) Strong technical knowledge of Windows operating systems, hardware troubleshooting, Office 365, Active Directory, and end-user devices Experience implementing and enforcing ITIL processes and security policies Excellent communication and interpersonal skills with the ability to work diplomatically with all levels of staff Ability to exercise sound judgment and critical thinking in fast-paced environments Preferred: Previous healthcare or hospital IT experience Associate’s degree in information technology, Computer Science, or equivalent experience Relevant certifications (CompTIA A+, Network+, ITIL, Microsoft, etc.) Experience with asset management tools, device deployment projects, and vendor management Knowledge of clinical applications and medical device integration

Full job record

Job ID3ba4c00ebced3b5d1e80f87d8164e30ae893d95f
Org IDc86333a7-14d2-457c-be52-3f9d3004ffaa
Source IDcfb51994-670a-44a8-8b6d-a669a7cd8dcd
Board IDcfb51994-670a-44a8-8b6d-a669a7cd8dcd
Provideroracle_hcm
Provider Job Key23934
TitleEnd User Technical Services Supervisor
Normalized Title
Statusactive
Activeyes
Location TextHelena, MT, United States; St. Peter's Health, Helena, MT, US
DepartmentCorporate
Team
Employment Typefull_time
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionMT
CityHelena
Salary RawDescription St. Peter’s Health is seeking a strong, hands-on End User Technical Services Supervisor to help manage our End User Technical Services team. In this role, you will oversee end-user hardware support across the organization while mentoring and developing a team of IT technicians who keep our clinical and operational staff equipped with reliable technology, enabling them to focus on outstanding patient care. The End User Technical Services Supervisor is a hands-on technical leader responsible for supporting and guiding the daily operations of the End User Technical Services function. This role provides advanced technical support while serving as a subject matter expert and informal leader to IT support staff. The Supervisor ensures high-quality end-user support, promotes adherence to IT standards and security practices, and helps drive continuous improvement in service delivery. This position operates as a “player-coach,” balancing direct technical work with mentorship, coordination, and process improvement responsibilities. This is an excellent opportunity for an experienced IT lead supervisor who enjoys both leading people and solving technical challenges in a dynamic healthcare environment. Qualifications QUALIFICATIONS: Required: 4+ years of progressive experience in IT end-user support, desktop support, or technical services 1+ years of supervisory or lead experience (formal team leadership preferred) Strong technical knowledge of Windows operating systems, hardware troubleshooting, Office 365, Active Directory, and end-user devices Experience implementing and enforcing ITIL processes and security policies Excellent communication and interpersonal skills with the ability to work diplomatically with all levels of staff Ability to exercise sound judgment and critical thinking in fast-paced environments Preferred: Previous healthcare or hospital IT experience Associate’s degree in information technology, Computer Science, or equivalent experience Relevant certifications (CompTIA A+, Network+, ITIL, Microsoft, etc.) Experience with asset management tools, device deployment projects, and vendor management Knowledge of clinical applications and medical device integration
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://fa-eqec-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/23934
Apply URLhttps://fa-eqec-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/23934
First Seen At2026-05-31 18:10:40Z
Last Seen At2026-06-06 11:11:12Z
Last Checked At2026-06-06 11:11:12Z
Last Changed At2026-06-04 10:54:20Z
Inactive At
Source Posted At2026-05-20 16:26:33Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-eqec-saasfaprod1.fa.ocs.oraclecloud.com|CX_2/date=2026-06-06/2026-06-06T11-11-04-056Z-b4785d2e94fdde20563f5563e1239ed48ce7d131771bf162668f17463a97b843.json
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