Financial Counselor

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  "detail": {
    "city": "Boston",
    "jobId": 274145,
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    "jobShift": "Day",
    "jobTitle": "Financial Counselor",
    "location": "637 Washington Street - Boston, MA 02124",
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    "clientCode": "0GT49",
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    "description": "<p><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Position Summary:&nbsp;</span></span></span></b></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Financial Counselor&nbsp;<span style=\"background:white\">provides application assistance to applicants and beneficiaries of Qualified Health Plans and insurance affordability programs including MassHealth and health insurance programs offered through the Massachusetts Health Connector. The Certified Application Counselor interviews, assesses and screens patients for eligibility for such plans and assists in the enrollment and application process. The Certified Application Counselor (CAC) is responsible for tracking and processing accurate, complete and timely applications with regards to Codman Square Health Center billing practices and procedures and is consistent with the Certified Application Counselor Policy Requirements.</span></span></span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"background:white\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">The Financial Counselor will also provide payment solutions for self-pay patients that do not meet the eligibility requirements for affordability programs, including but not limited to payment plans and Sliding Fee Discount Plan. The Financial Counselor is expected to deliver superior customer service to both internal and external customers at all times. &nbsp;</span></span></span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Primary Responsibilities:&nbsp;</span></span></span></b></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:18.0pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Collects and verifies patient demographics, insurance eligibility, and financial information to help patients navigate enrollment with an insurance plan, as well as accurately document all data elements in Health Center electronic medical record and applicable computer systems.&nbsp;</span></span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:18.0pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Follows up with patients and obtains all documentation required for application processing and accurately enters information into health center and external systems as appropriate.</span></span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:18.0pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Screens all self-pay patients; identifying payment plan or discount plan options based on income level and family size.</span></span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:18.0pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Collects initial payments for sliding discount patients, while also reviewing patient accounts for prior balances.</span></span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:18.0pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Assists patients in establishing secured installments plans in accordance with Codman Square Health Center Financial Assistance Policy.</span></span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:18.0pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Monitors, manages and actively follows up on active self-pay balances to optimize copayment and self-pay collections for the health center.</span></span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:18.0pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Reviews work queues and other aged trial balances to collect on past due balances as well as current patient statement balances to increase payment collection rates for the Health Center.</span></span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:18.0pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Fields patient billing inquiries and refers to appropriate Revenue Cycle staff for resolution.</span></span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:18.0pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Responsible for remaining current and up to date on all of department Policy and Procedures pertaining to reimbursement and customer service.</span></span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:18.0pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Meets performance standards established by Revenue leadership, including but not limited to: &nbsp;quality, collections, customer service, screening/solution rates, and productivity.</span></span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:18.0pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Works effectively with Patient Access peers and other Health Center departments.&nbsp;</span></span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:18.0pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Delivers exemplary customer service for patients in accordance with Health Center expectations / guidelines.</span></span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:18.0pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.</span></span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:18.0pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Communicates effectively with internal and external customers with respect to differences in cultures, values, beliefs and ages, utilizing interpreters when needed.</span></span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:18.0pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Performs all other duties as assigned.</span></span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:18.0pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Other duties and/or other locations as assigned</span></span></span></span></span></span></span></p>\r\n",
    "jobCategory": "Admin - Clerical",
    "salaryRange": "$21.00 - $32.72 Hourly",
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    "positionType": "Full Time",
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The Certified Application Counselor interviews, assesses and screens patients for eligibility for such plans and assists in the enrollment and application process. The Certified Application Counselor (CAC) is responsible for tracking and processing accurate, complete and timely applications with regards to Codman Square Health Center billing practices and procedures and is consistent with the Certified Application Counselor Policy Requirements.\\r\\n\\r\\nThe Financial Counselor will also provide payment solutions for self-pay patients that do not meet the eligibility requirements for affordability programs, including but not limited to payment plans and Sliding Fee Discount Plan. The Financial Counselor is expected to deliver superior customer service to both internal and external customers at all times. &nbsp;\\r\\n\\r\\nPrimary Responsibilities:&nbsp;\\r\\n\\r\\n\\r\\n\\tCollects and verifies patient demographics, insurance eligibility, and financial information to help patients navigate enrollment with an insurance plan, as well as accurately document all data elements in Health Center electronic medical record and applicable computer systems.&nbsp;\\r\\n\\tFollows up with patients and obtains all documentation required for application processing and accurately enters information into health center and external systems as appropriate.\\r\\n\\tScreens all self-pay patients; identifying payment plan or discount plan options based on income level and family size.\\r\\n\\tCollects initial payments for sliding discount patients, while also reviewing patient accounts for prior balances.\\r\\n\\tAssists patients in establishing secured installments plans in accordance with Codman Square Health Center Financial Assistance Policy.\\r\\n\\tMonitors, manages and actively follows up on active self-pay balances to optimize copayment and self-pay collections for the health center.\\r\\n\\tReviews work queues and other aged trial balances to collect on past due balances as well as current patient statement balances to increase payment collection rates for the Health Center.\\r\\n\\tFields patient billing inquiries and refers to appropriate Revenue Cycle staff for resolution.\\r\\n\\tResponsible for remaining current and up to date on all of department Policy and Procedures pertaining to reimbursement and customer service.\\r\\n\\tMeets performance standards established by Revenue leadership, including but not limited to: &nbsp;quality, collections, customer service, screening/solution rates, and productivity.\\r\\n\\tWorks effectively with Patient Access peers and other Health Center departments.&nbsp;\\r\\n\\tDelivers exemplary customer service for patients in accordance with Health Center expectations / guidelines.\\r\\n\\tDemonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.\\r\\n\\tCommunicates effectively with internal and external customers with respect to differences in cultures, values, beliefs and ages, utilizing interpreters when needed.\\r\\n\\tPerforms all other duties as assigned.\\r\\n\\r\\n\\r\\nOther duties and/or other locations as assigned\\r\\nQualificationsQualifications and Skills:&nbsp;\\r\\n\\r\\n\\r\\n\\tAssociate&#39;s degree preferred. High School Diploma or equivalent required.&nbsp;\\r\\n\\tCAC Certification Required.\\r\\n\\t2-3 years&rsquo; experience in health center registration/billing office/clinical department with a current working knowledge of registration, insurance, and billing requirements.&nbsp;\\r\\n\\tMaintains working knowledge of private, public and third-party payer insurance and related regulations.\\r\\n\\tCompetent utilizing Microsoft office, e.g., Excel, Access, PowerPoint, and Word.\\r\\n\\tFamiliarity and experience with Epic and Ochin PM Systems.\\r\\n\\tAnalytical, e.g. competent math skills.\\r\\n\\tExcellent customer service/communication skills required.\\r\\n\\tAbility to work with a high degree of confidentiality.&nbsp;\\r\\n\\tAptitude / familiarity with the tools, systems, and technologies to enable insurance verification and facilitate insurance solutions.\\r\\n\\tKnowledge of health insurance and reimbursement/billing required.\\r\\n\\tAbility to problem solve and follow through under ambiguous circumstances\\r\\n\\tBi-lingual &ndash; Haitian Creole or Spanish preferred. \\r\\n\\r\\n\\r\\nPhysical Requirements \\r\\n\\r\\n\\r\\n\\tMust be able to stand or sit for prolonged periods (50% of the time) &middot;\\r\\n\\tMust be able to lift 10-25 pounds and load onto shelves.\\r\\n\\tVisual acuity sufficient for frequent reading and computer use.\\r\\n\\r\\n\",\"responsibilities\":\"Position Summary:&nbsp;\\r\\n\\r\\nFinancial Counselor&nbsp;provides application assistance to applicants and beneficiaries of Qualified Health Plans and insurance affordability programs including MassHealth and health insurance programs offered through the Massachusetts Health Connector. The Certified Application Counselor interviews, assesses and screens patients for eligibility for such plans and assists in the enrollment and application process. The Certified Application Counselor (CAC) is responsible for tracking and processing accurate, complete and timely applications with regards to Codman Square Health Center billing practices and procedures and is consistent with the Certified Application Counselor Policy Requirements.\\r\\n\\r\\nThe Financial Counselor will also provide payment solutions for self-pay patients that do not meet the eligibility requirements for affordability programs, including but not limited to payment plans and Sliding Fee Discount Plan. The Financial Counselor is expected to deliver superior customer service to both internal and external customers at all times. &nbsp;\\r\\n\\r\\nPrimary Responsibilities:&nbsp;\\r\\n\\r\\n\\r\\n\\tCollects and verifies patient demographics, insurance eligibility, and financial information to help patients navigate enrollment with an insurance plan, as well as accurately document all data elements in Health Center electronic medical record and applicable computer systems.&nbsp;\\r\\n\\tFollows up with patients and obtains all documentation required for application processing and accurately enters information into health center and external systems as appropriate.\\r\\n\\tScreens all self-pay patients; identifying payment plan or discount plan options based on income level and family size.\\r\\n\\tCollects initial payments for sliding discount patients, while also reviewing patient accounts for prior balances.\\r\\n\\tAssists patients in establishing secured installments plans in accordance with Codman Square Health Center Financial Assistance Policy.\\r\\n\\tMonitors, manages and actively follows up on active self-pay balances to optimize copayment and self-pay collections for the health center.\\r\\n\\tReviews work queues and other aged trial balances to collect on past due balances as well as current patient statement balances to increase payment collection rates for the Health Center.\\r\\n\\tFields patient billing inquiries and refers to appropriate Revenue Cycle staff for resolution.\\r\\n\\tResponsible for remaining current and up to date on all of department Policy and Procedures pertaining to reimbursement and customer service.\\r\\n\\tMeets performance standards established by Revenue leadership, including but not limited to: &nbsp;quality, collections, customer service, screening/solution rates, and productivity.\\r\\n\\tWorks effectively with Patient Access peers and other Health Center departments.&nbsp;\\r\\n\\tDelivers exemplary customer service for patients in accordance with Health Center expectations / guidelines.\\r\\n\\tDemonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.\\r\\n\\tCommunicates effectively with internal and external customers with respect to differences in cultures, values, beliefs and ages, utilizing interpreters when needed.\\r\\n\\tPerforms all other duties as assigned.\\r\\n\\r\\n\\r\\nOther duties and/or other locations as assigned\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"CODMAN SQUARE HEALTH CENTER INC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=CF79F425A60F4CDEEE5CD17099BFD50D\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"637 Washington Street\",\"addressLocality\":\"Boston\",\"addressRegion\":\"MA\",\"postalCode\":2124,\"addressCountry\":\"USA\"}},\"qualifications\":\"Qualifications and Skills:&nbsp;\\r\\n\\r\\n\\r\\n\\tAssociate&#39;s degree preferred. High School Diploma or equivalent required.&nbsp;\\r\\n\\tCAC Certification Required.\\r\\n\\t2-3 years&rsquo; experience in health center registration/billing office/clinical department with a current working knowledge of registration, insurance, and billing requirements.&nbsp;\\r\\n\\tMaintains working knowledge of private, public and third-party payer insurance and related regulations.\\r\\n\\tCompetent utilizing Microsoft office, e.g., Excel, Access, PowerPoint, and Word.\\r\\n\\tFamiliarity and experience with Epic and Ochin PM Systems.\\r\\n\\tAnalytical, e.g. competent math skills.\\r\\n\\tExcellent customer service/communication skills required.\\r\\n\\tAbility to work with a high degree of confidentiality.&nbsp;\\r\\n\\tAptitude / familiarity with the tools, systems, and technologies to enable insurance verification and facilitate insurance solutions.\\r\\n\\tKnowledge of health insurance and reimbursement/billing required.\\r\\n\\tAbility to problem solve and follow through under ambiguous circumstances\\r\\n\\tBi-lingual &ndash; Haitian Creole or Spanish preferred. \\r\\n\\r\\n\\r\\nPhysical Requirements \\r\\n\\r\\n\\r\\n\\tMust be able to stand or sit for prolonged periods (50% of the time) &middot;\\r\\n\\tMust be able to lift 10-25 pounds and load onto shelves.\\r\\n\\tVisual acuity sufficient for frequent reading and computer use.\\r\\n\\r\\n\",\"experienceRequirements\":\"Qualifications and Skills:&nbsp;\\r\\n\\r\\n\\r\\n\\tAssociate&#39;s degree preferred. High School Diploma or equivalent required.&nbsp;\\r\\n\\tCAC Certification Required.\\r\\n\\t2-3 years&rsquo; experience in health center registration/billing office/clinical department with a current working knowledge of registration, insurance, and billing requirements.&nbsp;\\r\\n\\tMaintains working knowledge of private, public and third-party payer insurance and related regulations.\\r\\n\\tCompetent utilizing Microsoft office, e.g., Excel, Access, PowerPoint, and Word.\\r\\n\\tFamiliarity and experience with Epic and Ochin PM Systems.\\r\\n\\tAnalytical, e.g. competent math skills.\\r\\n\\tExcellent customer service/communication skills required.\\r\\n\\tAbility to work with a high degree of confidentiality.&nbsp;\\r\\n\\tAptitude / familiarity with the tools, systems, and technologies to enable insurance verification and facilitate insurance solutions.\\r\\n\\tKnowledge of health insurance and reimbursement/billing required.\\r\\n\\tAbility to problem solve and follow through under ambiguous circumstances\\r\\n\\tBi-lingual &ndash; Haitian Creole or Spanish preferred. \\r\\n\\r\\n\\r\\nPhysical Requirements \\r\\n\\r\\n\\r\\n\\tMust be able to stand or sit for prolonged periods (50% of the time) &middot;\\r\\n\\tMust be able to lift 10-25 pounds and load onto shelves.\\r\\n\\tVisual acuity sufficient for frequent reading and computer use.\\r\\n\\r\\n\",\"industry\":\"Admin - Clerical\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day\"}",
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    "qualifications": "<p><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Qualifications and Skills:&nbsp;</span></span></span></b></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Associate&#39;s degree preferred. High School Diploma or equivalent required.&nbsp;</span></span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">CAC Certification Required.</span></span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">2-3 years&rsquo; experience in health center registration/billing office/clinical department with a current working knowledge of registration, insurance, and billing requirements.&nbsp;</span></span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Maintains working knowledge of private, public and third-party payer insurance and related regulations.</span></span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Competent utilizing Microsoft office, e.g., Excel, Access, PowerPoint, and Word.</span></span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Familiarity and experience with Epic and Ochin PM Systems.</span></span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Analytical, e.g. competent math skills.</span></span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Excellent customer service/communication skills required.</span></span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Ability to work with a high degree of confidentiality.&nbsp;</span></span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Aptitude / familiarity with the tools, systems, and technologies to enable insurance verification and facilitate insurance solutions.</span></span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Knowledge of health insurance and reimbursement/billing required.</span></span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Ability to problem solve and follow through under ambiguous circumstances</span></span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\"><span style=\"color:black\">Bi-lingual &ndash; Haitian Creole or Spanish preferred. </span></span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><u><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\">Physical Requirements </span></u></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\">Must be able to stand or sit for prolonged periods (50% of the time) &middot;</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\">Must be able to lift 10-25 pounds and load onto shelves.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial Narrow&quot;,sans-serif\">Visual acuity sufficient for frequent reading and computer use.</span></span></span></span></li>\r\n</ul>\r\n",
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