IT Summer Intern (Device Refresh & Operations)

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    "raw": "Description\n About The Community Group (TCG):\nThe Community Group (TCG) is a private non-profit organization, based in Lawrence, MA whose mission is to create, manage, and nurture high-quality programs focused on education and related services that support families. TCG was founded in 1970 as the Community Day Care Center of Lawrence, and has grown to manage a successful charter public school (Community Day Charter Public School), early education and care programs, out-of-school time programming, and workforce development initiatives.\n About the Program / Department:\nThe IT Department provides on-site and remote technical support to over 500 staff members and supports more than 1,000 devices across TCG and CDCPS programs. The team works collaboratively across multiple locations to ensure reliable access to technology for staff and students.\n Job Summary:\nThe IT Summer Intern will support the IT team during peak summer operations, with a primary focus on hands-on device refresh and classroom technology readiness across school sites. This role is ideal for candidates interested in gaining practical experience in large-scale IT operations within an educational environment.\n Interns will play a key role in preparing devices, classrooms, and staff technology setups for summer programs and the upcoming school year.\n Essential Duties and Responsibilities\n Device Refresh & Deployment (Primary Focus)\n&bull",
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    "description": "<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>About The Community Group (TCG):</strong><br />\nThe Community Group (TCG) is a private non-profit&nbsp;organization,&nbsp;based in Lawrence, MA whose mission is to create, manage, and nurture high-quality programs focused on education and related services that support families. TCG was founded in 1970 as the Community Day Care Center of&nbsp;Lawrence, and&nbsp;has grown to manage a successful charter public school (Community Day Charter Public School), early education and care programs, out-of-school time programming, and workforce development initiatives.&nbsp;</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>About the Program / Department:</strong><br />\nThe IT Department provides on-site and remote technical support to over 500 staff members and supports more than 1,000 devices across TCG and CDCPS programs. The team works collaboratively across multiple locations to ensure reliable access to technology for staff and students.&nbsp;</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Job Summary:</strong><br />\nThe IT Summer Intern will support the IT team during peak summer operations, with a primary focus on hands-on device&nbsp;refresh&nbsp;and classroom technology readiness across school sites. This role is ideal for candidates interested in gaining practical experience in large-scale IT operations within an educational environment.&nbsp;</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Interns will play a key role in preparing devices, classrooms, and staff technology setups for summer programs and the upcoming school year.</span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\"><strong>Essential Duties and Responsibilities</strong></span></span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><em><strong>Device Refresh &amp; Deployment (Primary Focus)&nbsp;</strong></em><br />\n&bull; Perform hands-on device refresh work across multiple school sites, including imaging, configuring, cleaning, and testing laptops and Chromebooks&nbsp;<br />\n&bull; Assist with large-scale device collection, servicing, and redistribution efforts&nbsp;<br />\n&bull; Support preparation of devices for new hires, summer programs, and fall onboarding&nbsp;<br />\n&bull; Ensure all devices meet readiness standards prior to the start of the school year&nbsp;</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><em><strong>School Site &amp; Classroom Technology Setup&nbsp;</strong></em><br />\n&bull; Support on-site classroom setup and closeout across multiple locations&nbsp;<br />\n&bull; Set up teacher workstations, student devices, and peripherals&nbsp;<br />\n&bull; Verify device quantities align with classroom and student needs&nbsp;<br />\n&bull; Complete classroom setup work within defined&nbsp;timeframes&nbsp;</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><em><strong>Inventory &amp; Asset Management&nbsp;</strong></em><br />\n&bull; Track and organize IT inventory across school sites&nbsp;<br />\n&bull; Update asset records and&nbsp;maintain&nbsp;accurate&nbsp;device counts&nbsp;<br />\n&bull;&nbsp;Identify&nbsp;and organize surplus or replacement equipment&nbsp;<br />\n&bull;&nbsp;Maintain&nbsp;clean and organized storage and deployment areas&nbsp;</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><em><strong>Documentation &amp; Operational Support</strong>&nbsp;</em><br />\n&bull; Assist with updating IT documentation and procedures&nbsp;<br />\n&bull; Support inventory cleanup and device standardization efforts&nbsp;<br />\n&bull; Help ensure consistency across classrooms and school sites&nbsp;</span></span></p>\n\n<p>&nbsp;</p>\n",
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