Home › Companies › 110CF30CA402631107BAE58CD5961CFA › Customer Support Agent/Dispatcher
Customer Support Agent/Dispatcher
110CF30CA402631107BAE58CD5961CFA · Colorado Office - Lakewood, CO 80215; 1400 Quail St., Lakewood, CO, 80215, USA · Deleted · $22–$22 / hour · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 110CF30CA402631107BAE58CD5961CFA |
| Title | Customer Support Agent/Dispatcher |
| Normalized title | - |
| Department / team | - |
| Location | Lakewood, CO, United States |
| Work model | - |
| Employment type | - |
| Salary | $22–$22 / hour |
| Status | deleted |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-05-27 / 2026-05-31 |
| Changed / last seen | 2026-06-18 / 2026-06-16 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 110CF30CA402631107BAE58CD5961CFA. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Lakewood. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 110CF30CA402631107BAE58CD5961CFA |
| Source | e585173b-259c-461d-a265-e45f7a63413c |
| ATS provider | Paycom ATS |
Description
Description
Quicksilver Express Courier is an on-demand delivery company looking to hire a full time Customer Support Associate who will also cross train for a Logistics Coordinator Position. This is not a call center position.
If you are detail oriented and able to work well with others in a fast-paced environment, then this is the position for you!
MUST be reliable!
MUST work well with others!
Customer Support Associate Responsibilities:
Provide accurate and professional customer support
Incoming order entry via phone, email, web
Outbound calls to customers with delivery status
Provide problem resolution for customers and drivers
Accurate and complete documentation of all issues
Constant contact with other customer support associates and logistics coordinators
Multitask between order entry, monitoring delivery status, problem resolution, etc.
Other customer support and office duties
Logistics Coordinator Responsibilities:
Ability to select best possible driver based on location, ability, vehicle specifications & current work load.
Ability to navigate upwards of 30 drivers simultaneously to complete more than 200+ expedited deliveries per day.
Continually analyze drivers and deliveries as the situation changes; provide alternative options for when plan A is disrupted.
Possess superior communication skills to quickly relay concise, detailed information to drivers, customer and office staff.
Ability to identify driver, customer & support staff errors & implement corrective action in a timely fashion.
Coach new drivers as part of their on-the-job training, providing additional instruction and guidance.
Qualifications
High school diploma/GED required
Strong knowledge of the metro and surrounding areas
Background experience in a customer support environment with problem resolution skills
Call center experience or transportation experience preferred
Exhibit a strong attention to detail
Ability to work in a team environment in high pressure situations
Strong written and oral communication skills are essential
Ability to Multi-task in the areas of customer support and order entry
Must be reliable and punctual - maintain excellent attendance
Basic computer skills -- will use windows-based software
Basic to advanced typing skills - Minimum 34 words per minute
Capable of working in a fast-paced environment
Must be able to cross train in a logistics coordinator position
PREVIOUS TRANSPORTATION EXPERIENCE PREFERRED, but not required
Full job record
| Job ID | 3b7452223a74d25cd212ccc552eed6f7f649e325 |
| Org ID | dd397be5-63ec-4873-b2e3-e32a9e59a721 |
| Source ID | e585173b-259c-461d-a265-e45f7a63413c |
| Board ID | e585173b-259c-461d-a265-e45f7a63413c |
| Provider | paycom |
| Provider Job Key | 464562 |
| Title | Customer Support Agent/Dispatcher |
| Normalized Title | — |
| Status | deleted |
| Active | no |
| Location Text | Colorado Office - Lakewood, CO 80215; 1400 Quail St., Lakewood, CO, 80215, USA |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | CO |
| City | Lakewood |
| Salary Raw | $22.00 - $22.00 Hourly |
| Salary Min | 22 |
| Salary Max | 22 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=464562&clientkey=110CF30CA402631107BAE58CD5961CFA |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=464562&clientkey=110CF30CA402631107BAE58CD5961CFA |
| First Seen At | 2026-05-31 19:07:20Z |
| Last Seen At | 2026-06-16 10:21:01Z |
| Last Checked At | 2026-06-18 09:20:14Z |
| Last Changed At | 2026-06-18 09:20:14Z |
| Inactive At | 2026-06-18 09:20:14Z |
| Source Posted At | 2026-05-27 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=110CF30CA402631107BAE58CD5961CFA/date=2026-06-16/2026-06-16T10-20-59-325Z-956f3d37c4aece98be2c961d37ff424526b057da9a170021a4228da9f366aa6e.json |
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