Customer Service Agent

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    "region": "NJ",
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    "title": "Customer Service Agent",
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    "datePosted": "2024-06-06T19:48:25.267Z",
    "description": "<h2>Overview</h2>\n<p>If you have excellent customer service skills, join the Champion Window team! Champion has immediate openings for experienced Customer Service agents at our Philly office.</p>\n<p> </p>\n<p>The ideal candidate will have previous experience working in an office or call center environment and will be responsible for ensuring our customers receive a quality phone experience.</p>\n<p> </p>\n<p><strong>Shift:</strong> 9:00 am to 6:00 pm and 9:30 am to 6:30 pm</p>\n<p><strong>Pay Range:</strong> $18.00 - $18.50</p>\n<h2>Responsibilities</h2>\n<p>*Inbound customer phone calls *Creating and updating service request *Processing Payments *Answer customer questions regarding existing installs and service requests *Resolving minor customer conflicts *Processing online inquiries </p>\n<p>* Other duties as assigned</p>\n<h2>Qualifications</h2>\n<p>* 1-3 years’ experience working in a customer service, office or call center environment</p>\n<p>* Excellent customer service skills both written and verbal</p>\n<p>* Strong, accurate data entry skills</p>\n<p>* Process focused - structure and consistency is key</p>\n<p>* Strong attention to detail</p>\n<p>* The ability to successfully work as part of a team</p>\n<p>* Self-starter</p>\n<p>* Ability to multi-task</p>\n<p>* Appointments Plus/CRM knowledge a plus</p>\n<p> </p>\n<p>Champion Window is an Equal Employment Opportunity Employer</p>\n<p> </p>\n<p>Today & Every Day, <strong><em>CHAMPION</em></strong> Thanks Our Veterans!  Now Hiring and Honoring Veterans.  Apply today to find your next challenging career.  </p>\n<p>#INDC</p>\n<p>If you need assistance with completing the online application due to a disability, please contact Champion Window.</p>\n<p> </p>\n<p>Also, we offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.</p>",
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          "postalCode": "08057",
          "addressRegion": "NJ",
          "streetAddress": "1256 N Church Street",
          "addressCountry": "US",
          "addressLocality": "Moorestown",
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    "validThrough": "2027-06-06T19:48:25.267Z",
    "employmentType": "FULL_TIME",
    "hiringOrganization": {
      "name": "Great Day Improvements: A Family of Brands",
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    "occupationalCategory": "Customer Service/Support"
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