bluedoor data·Job Postings API·bluedoor.sh ↗

Home › Companies › Ethosveterinaryhealth › Veterinary ER Liaison, AVES

Veterinary ER Liaison, AVES

Ethosveterinaryhealth · Austin, TX, 78730 · On Site · Active · JazzHR / ApplyToJob

Job facts

FieldValue
CompanyEthosveterinaryhealth
TitleVeterinary ER Liaison, AVES
Normalized title-
Department / team-
LocationAustin, TX, United States
Work modelOn Site
Employment typeFull Time
SalaryUSD
Statusactive
ATS providerJazzHR / ApplyToJob
Posted / first seen2026-05-06 / 2026-05-30
Changed / last seen2026-05-30 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Ethosveterinaryhealth.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through JazzHR / ApplyToJob.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Austin.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEthosveterinaryhealth
Source0ef6690f-b517-4ff3-b496-a162d4a72675
ATS providerJazzHR / ApplyToJob

Description

Veterinary ER Liaison Join Our Growing Team at Austin Veterinary Emergency and Specialty Center! At Austin Veterinary Emergency & Specialty (AVES), we have recently expanded—adding new doctors, enhancing our services, and growing our departments—now operating in our brand-new, state-of-the-art 45,000 sq. ft. hospital. As part of this continued growth, we’re hiring for multiple technician roles across departments. We’re seeking highly skilled, self-motivated, and team-oriented professionals who are passionate about delivering exceptional care in advanced veterinary medicine. Overview: Our Liaisons serve as the vital communication link between our doctors and clients. They handle client phone calls, emails, and questions while helping support the flow of the doctor’s day and keeping their schedule on track. Liaisons also assist with patient treatment plans as needed and manage key administrative tasks such as data entry and medical record documentation. This role requires an exceptionally organized and dependable individual who thrives on managing multiple priorities with professionalism and positive energy. Strong client communication skills are essential, as AVES prides itself on providing an outstanding client experience and a low-stress, patient-centered approach to care. The ideal candidate is proactive, flexible, and committed to going the extra mile for clients with a genuine “can-do” attitude. By relieving doctors of administrative work and non-technical details, liaisons improve efficiency and enhance the overall quality of patient and client care at AVES. Compensation: $22-$24.50/hr. based on experience Schedule Available : Full Time Sunday - Tuesday 7am – 7pm Primary Responsibilities Client Communication & Scheduling Serve as the primary contact for client calls, emails, and questions. Organize doctor schedules, including appointments, procedures, and patient flow. Prioritize returning client calls based on urgency. Communicate messages to the doctor and clarify whether they prefer to return the call themselves or delegate the follow-up. When appropriate, return calls with the doctor’s response. Contact pharmacies to process prescriptions as needed. Ensure all communications are accurately documented in the medical record, following AVES standards. Support end-of-life care discussions with compassion, assist clients through arrangements and provide empathetic communication. Hospital Admissions & Discharges Assist with patient admissions by reviewing estimates, completing Authorization and Release forms, and relaying the doctor’s immediate orders to the patient care team. Support patient discharges by preparing patients for release in a medically appropriate state. Escort clients into the exam room to thoroughly review discharge instructions. Provide education on postoperative/procedure care, medication instructions, and at-home treatment plans, ensuring families feel supported and confident when taking their pets home. Administrative Support Review and verify client charges, ensuring accuracy. Assist with entry of patient invoices and discounts. Complete necessary paperwork for procedures (e.g., procedure request forms). Assist with importation of referring veterinarian records into EzyVet, including notes, diagnostics, and imaging. Document all client communications (phone or in-person) in EzyVet. All entries must include your name, date, and time stamp for clarity and transparency. Elevate the client’s experience through precise follow-through and personal touches (e.g., sending photo updates during hospitalization and checking in after discharge to support a smooth recovery). Continuity of Care Perform follow-up calls to clients with hospitalized patients to provide updates. Accurately and professionally convey information between the doctor and the client when the doctor is unavailable. Recognize the limits of your knowledge — if unsure, seek assistance from another staff member rather than guessing. Who We Are Looking For: At least 2 years of customer service experience in a medical setting is required Veterinary experience is preferred. A solid employment history with proven reliability. The ability to work independently while being self-driven and eager to grow. A proactive mindset , always looking for process improvements and opportunities for collaboration to streamline operations. Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus Benefits Include: 401(k) with matching Health, Dental, and Vision insurance Health Savings Account (HSA) / Flexible Spending Account (FSA) Life and Disability insurance Paid Time Off (PTO) and Holidays Employee Assistance Program and Discounts (including Pet Discount) Professional development and tuition assistance Uniform stipend Retirement plan Why AVES? Austin Veterinary Emergency and Specialty Center (AVES) has proudly served the Austin pet community for 11 years, delivering exceptional, compassionate care when it matters most. As a thriving 24/7/365 veterinary hospital, we offer a comprehensive range of specialty services including Emergency & Critical Care, Internal Medicine, Surgery, Neurology, Cardiology, Diagnostic Imaging, Interventional Radiology—and now, an exciting addition: a fully integrated Oncology Cancer Center, providing both medical and radiation oncology. We’ve Moved! AVES has officially relocated to a brand-new, 45,000 square foot, state-of-the-art facility just 2.6 miles from our original location. This expansion allows us to grow alongside our community, enhance our capabilities, and create even more opportunities for our team members to develop and thrive. Our core values—Kindness, Integrity, Collaboration, and Consistency—are at the heart of everything we do, guiding us in delivering top-tier medical care and an exceptional client experience. We are also deeply committed to the growth of our team, offering a robust on-site Education Program designed to support ongoing learning and hands-on training for our support staff.   Come join us and be part of a hospital that’s growing, evolving, and making a difference every single day. For more information about our hospital, please visit https://www.austinvets.com   Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.

Full job record

Job ID3b3bcdf2bc4557d50d23bbde79a4fd8bbd42f39c
Org ID30836be7-4e55-4680-a3b6-b1d6acc248bf
Source ID0ef6690f-b517-4ff3-b496-a162d4a72675
Board ID0ef6690f-b517-4ff3-b496-a162d4a72675
Providerjazzhr
Provider Job KeypD6kH0HixP
TitleVeterinary ER Liaison, AVES
Normalized Title—
Statusactive
Activeyes
Location TextAustin, TX, 78730
Department—
Team—
Employment Typefull_time
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionTX
CityAustin
Salary RawUSD
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://ethosveterinaryhealth.applytojob.com/apply/pD6kH0HixP/Veterinary-ER-Liaison-AVES
Apply URLhttps://ethosveterinaryhealth.applytojob.com/apply/pD6kH0HixP/Veterinary-ER-Liaison-AVES
First Seen At2026-05-30 05:41:43Z
Last Seen At2026-06-06 19:11:11Z
Last Checked At2026-06-06 19:11:11Z
Last Changed At2026-05-30 05:41:43Z
Inactive At—
Source Posted At2026-05-06 00:00:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=ethosveterinaryhealth/date=2026-06-06/2026-06-06T19-10-40-128Z-5c577ed9d198e18952ee379e112d321105b11be080cc63423238801c73ce6c16.json
Event Fields
{
  "content_hash": "54e7942acb408b146baf34b18e19c9803f6b1bfc637e8cf9ef836433c7766f1f",
  "source_hash": "ea181dc34254575a2837c076c9d68965e2f4d9814f4ae760e74cec71ad2313d5",
  "last_changed_at": "2026-05-30T05:41:43.049Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Austin, TX, 78730",
    "city": "Austin",
    "region": "TX",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T19:11:11.310Z",
  "launch_scope": {
    "reason": "jazzhr_production_catalog",
    "included": true,
    "location": {
      "raw": "Austin, TX, 78730",
      "city": "Austin",
      "region": "TX",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}
Extensions
{}
Native Structured
{
  "detail": {
    "url": "https://ethosveterinaryhealth.applytojob.com/apply/jobs/details/pD6kH0HixP?&",
    "heading": "Veterinary ER Liaison, AVES",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://ethosveterinaryhealth.applytojob.com/apply/pD6kH0HixP/Veterinary-ER-Liaison-AVES",
    "description_html": "<div style=\"text-align:center;\"><img alt=\"\" height=\"186\" src=\"https://assets.jazz.co/customers/customer_20170327213415_XFZHQ3KMDU0O7KXS/layout/20250401213427-image-20250401173835-2.png\" width=\"327\"></div><div style=\"text-align:center;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\">Veterinary ER Liaison</span></b></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Aptos, sans-serif;\">Join Our Growing Team at Austin Veterinary Emergency and Specialty Center!</span></span></b></span></span><div style=\"text-align:left;\"><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Aptos, sans-serif;\">At <b>Austin Veterinary Emergency & Specialty (AVES),</b> we have recently expanded—adding new doctors, enhancing our services, and growing our departments—now operating in our brand-new, state-of-the-art 45,000 sq. ft. hospital.</span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Aptos, sans-serif;\">As part of this continued growth, we’re hiring for multiple technician roles across departments. We’re seeking highly skilled, self-motivated, and team-oriented professionals who are passionate about delivering exceptional care in advanced veterinary medicine. </span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Aptos, sans-serif;\">Overview:</span></span></b></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Aptos, sans-serif;\">Our <b>Liaisons</b> serve as the vital communication link between our doctors and clients. They handle client phone calls, emails, and questions while helping support the flow of the doctor’s day and keeping their schedule on track. <b>Liaisons</b> also assist with patient treatment plans as needed and manage key administrative tasks such as data entry and medical record documentation.</span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Aptos, sans-serif;\">This role requires an exceptionally organized and dependable individual who thrives on managing multiple priorities with professionalism and positive energy. Strong client communication skills are essential, as <b>AVES</b> prides itself on providing an outstanding client experience and a low-stress, patient-centered approach to care.</span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Aptos, sans-serif;\">The ideal candidate is proactive, flexible, and committed to going the extra mile for clients with a genuine “can-do” attitude. By relieving doctors of administrative work and non-technical details, liaisons improve efficiency and enhance the overall quality of patient and client care at <b>AVES.</b></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Aptos, sans-serif;\">Compensation:</span></span></b></span></span></div><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">$22-$24.50/hr.</span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\"> based on experience</span></span></span></span></span></span></li></ul><div style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Schedule Available</span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">:</span></span></span></span></span></div><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Full Time</span></span></b></span></span></span></span><ul style=\"list-style-type:circle;\"><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Sunday - Tuesday</span></span></span></span></span></span></li><li style=\"margin-left:8px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">7am – 7pm</span></span></span></span></span></span></li></ul></li></ul><div style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Primary Responsibilities</span></span></u></b></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Client Communication & Scheduling</span></span></b></span></span></span></div><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Serve as the primary contact for client calls, emails, and questions.</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Organize doctor schedules, including appointments, procedures, and patient flow.</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Prioritize returning client calls based on urgency. Communicate messages to the doctor and clarify whether they prefer to return the call themselves or delegate the follow-up. When appropriate, return calls with the doctor’s response.</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Contact pharmacies to process prescriptions as needed.</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Ensure all communications are accurately documented in the medical record, following AVES standards.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Support end-of-life care discussions with compassion, assist clients through arrangements and provide empathetic communication.</span></span></span></span></span></span></li></ul><div style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Hospital Admissions & Discharges</span></span></b></span></span></span></div><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Assist with patient admissions by reviewing estimates, completing Authorization and Release forms, and relaying the doctor’s immediate orders to the patient care team.</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Support patient discharges by preparing patients for release in a medically appropriate state. Escort clients into the exam room to thoroughly review discharge instructions.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Provide education on postoperative/procedure care, medication instructions, and at-home treatment plans, ensuring families feel supported and confident when taking their pets home.</span></span></span></span></span></span></li></ul><div style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Administrative Support</span></span></b></span></span></span></div><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Review and verify client charges, ensuring accuracy.</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Assist with entry of patient invoices and discounts.</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Complete necessary paperwork for procedures (e.g., procedure request forms).</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Assist with importation of referring veterinarian records into EzyVet, including notes, diagnostics, and imaging.</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Document all client communications (phone or in-person) in EzyVet. All entries must include your name, date, and time stamp for clarity and transparency.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Elevate the client’s experience through precise follow-through and personal touches (e.g., sending photo updates during hospitalization and checking in after discharge to support a smooth recovery).</span></span></span></span></span></span></li></ul><div style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Continuity of Care</span></span></b></span></span></span></div><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Perform follow-up calls to clients with hospitalized patients to provide updates.</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Accurately and professionally convey information between the doctor and the client when the doctor is unavailable.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Recognize the limits of your knowledge — if unsure, seek assistance from another staff member rather than guessing.</span></span></span></span></span></span></li></ul><div style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:106%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:106%;\">Who We Are Looking For:</span></span></b></span></span></span></div><ul><li style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:106%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:106%;\">At least 2 years of customer service experience in a medical setting is required</span></span></b></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:106%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:106%;\">Veterinary experience</span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:106%;\"> is preferred.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:106%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:106%;\">A <b>solid employment history</b> with proven reliability.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:106%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:106%;\">The <b>ability to work independently</b> while being self-driven and eager to grow.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:106%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:106%;\">A <b>proactive mindset</b>, always looking for process improvements and opportunities for collaboration to streamline operations.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:106%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:106%;\">Fluent English skills (speaking & reading)</span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:106%;\"> are required for the role; fluency in multiple languages a plus</span></span></span></span></span></span></li></ul><div style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\">Benefits Include:</span></b></span></span></span></div><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">401(k) with matching</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Health, Dental, and Vision insurance</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Health Savings Account (HSA) / Flexible Spending Account (FSA)</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Life and Disability insurance</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Paid Time Off (PTO) and Holidays</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Employee Assistance Program and Discounts (including Pet Discount)</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Professional development and tuition assistance</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Uniform stipend</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Retirement plan</span></span></span></span></span></span></li></ul><div style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Why AVES?</span></span></b></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"color:#000000;\">Austin Veterinary Emergency and Specialty Center (AVES)</span></span></b><span style=\"font-size:10pt;\"><span style=\"color:#000000;\"> has proudly served the Austin pet community for 11 years, delivering exceptional, compassionate care when it matters most. As a thriving 24/7/365 veterinary hospital, we offer a comprehensive range of specialty services including Emergency & Critical Care, Internal Medicine, Surgery, Neurology, Cardiology, Diagnostic Imaging, Interventional Radiology—and now, an exciting addition: a fully integrated Oncology Cancer Center, providing both medical and radiation oncology.</span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"color:#000000;\">We’ve Moved!</span></span></b></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"color:#000000;\">AVES </span></span></b><span style=\"font-size:10pt;\"><span style=\"color:#000000;\">has officially relocated to a brand-new, 45,000 square foot, state-of-the-art facility just 2.6 miles from our original location. This expansion allows us to grow alongside our community, enhance our capabilities, and create even more opportunities for our team members to develop and thrive.</span></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"color:#000000;\">Our core values—Kindness, Integrity, Collaboration, and Consistency—are at the heart of everything we do, guiding us in delivering top-tier medical care and an exceptional client experience. We are also deeply committed to the growth of our team, offering a robust on-site Education Program designed to support ongoing learning and hands-on training for our support staff.</span></span></span></span></span><br> </div><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"color:#000000;\">Come join us and be part of a hospital that’s growing, evolving, and making a difference every single day.</span></span></b></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\">For more information about our hospital, please visit </span><a href=\"https://www.austinvets.com\" style=\"color:#467886;text-decoration:underline;\"><span style=\"font-size:10pt;\">https://www.austinvets.com</span></a></span></span></span><br> </div><div><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Segoe UI', sans-serif;\">Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.</span></span></i></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Segoe UI', sans-serif;\">Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.</span></span></i></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Segoe UI', sans-serif;\">Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.</span></span></i></span></span></span><br> </div>",
    "description_text": "Veterinary ER Liaison\n Join Our Growing Team at Austin Veterinary Emergency and Specialty Center!\n At Austin Veterinary Emergency & Specialty (AVES), we have recently expanded—adding new doctors, enhancing our services, and growing our departments—now operating in our brand-new, state-of-the-art 45,000 sq. ft. hospital.\n As part of this continued growth, we’re hiring for multiple technician roles across departments. We’re seeking highly skilled, self-motivated, and team-oriented professionals who are passionate about delivering exceptional care in advanced veterinary medicine.\n Overview:\n Our Liaisons serve as the vital communication link between our doctors and clients. They handle client phone calls, emails, and questions while helping support the flow of the doctor’s day and keeping their schedule on track. Liaisons also assist with patient treatment plans as needed and manage key administrative tasks such as data entry and medical record documentation.\n This role requires an exceptionally organized and dependable individual who thrives on managing multiple priorities with professionalism and positive energy. Strong client communication skills are essential, as AVES prides itself on providing an outstanding client experience and a low-stress, patient-centered approach to care.\n The ideal candidate is proactive, flexible, and committed to going the extra mile for clients with a genuine “can-do” attitude. By relieving doctors of administrative work and non-technical details, liaisons improve efficiency and enhance the overall quality of patient and client care at AVES.\n Compensation:\n $22-$24.50/hr. based on experience\n Schedule Available :\n Full Time Sunday - Tuesday\n 7am – 7pm\n Primary Responsibilities\n Client Communication & Scheduling\n Serve as the primary contact for client calls, emails, and questions.\n Organize doctor schedules, including appointments, procedures, and patient flow.\n Prioritize returning client calls based on urgency. Communicate messages to the doctor and clarify whether they prefer to return the call themselves or delegate the follow-up. When appropriate, return calls with the doctor’s response.\n Contact pharmacies to process prescriptions as needed.\n Ensure all communications are accurately documented in the medical record, following AVES standards.\n Support end-of-life care discussions with compassion, assist clients through arrangements and provide empathetic communication.\n Hospital Admissions & Discharges\n Assist with patient admissions by reviewing estimates, completing Authorization and Release forms, and relaying the doctor’s immediate orders to the patient care team.\n Support patient discharges by preparing patients for release in a medically appropriate state. Escort clients into the exam room to thoroughly review discharge instructions.\n Provide education on postoperative/procedure care, medication instructions, and at-home treatment plans, ensuring families feel supported and confident when taking their pets home.\n Administrative Support\n Review and verify client charges, ensuring accuracy.\n Assist with entry of patient invoices and discounts.\n Complete necessary paperwork for procedures (e.g., procedure request forms).\n Assist with importation of referring veterinarian records into EzyVet, including notes, diagnostics, and imaging.\n Document all client communications (phone or in-person) in EzyVet. All entries must include your name, date, and time stamp for clarity and transparency.\n Elevate the client’s experience through precise follow-through and personal touches (e.g., sending photo updates during hospitalization and checking in after discharge to support a smooth recovery).\n Continuity of Care\n Perform follow-up calls to clients with hospitalized patients to provide updates.\n Accurately and professionally convey information between the doctor and the client when the doctor is unavailable.\n Recognize the limits of your knowledge — if unsure, seek assistance from another staff member rather than guessing.\n Who We Are Looking For:\n At least 2 years of customer service experience in a medical setting is required\n Veterinary experience is preferred.\n A solid employment history with proven reliability.\n The ability to work independently while being self-driven and eager to grow.\n A proactive mindset , always looking for process improvements and opportunities for collaboration to streamline operations.\n Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus\n Benefits Include:\n 401(k) with matching\n Health, Dental, and Vision insurance\n Health Savings Account (HSA) / Flexible Spending Account (FSA)\n Life and Disability insurance\n Paid Time Off (PTO) and Holidays\n Employee Assistance Program and Discounts (including Pet Discount)\n Professional development and tuition assistance\n Uniform stipend\n Retirement plan\n Why AVES?\n Austin Veterinary Emergency and Specialty Center (AVES) has proudly served the Austin pet community for 11 years, delivering exceptional, compassionate care when it matters most. As a thriving 24/7/365 veterinary hospital, we offer a comprehensive range of specialty services including Emergency & Critical Care, Internal Medicine, Surgery, Neurology, Cardiology, Diagnostic Imaging, Interventional Radiology—and now, an exciting addition: a fully integrated Oncology Cancer Center, providing both medical and radiation oncology.\n We’ve Moved!\n AVES has officially relocated to a brand-new, 45,000 square foot, state-of-the-art facility just 2.6 miles from our original location. This expansion allows us to grow alongside our community, enhance our capabilities, and create even more opportunities for our team members to develop and thrive.\n Our core values—Kindness, Integrity, Collaboration, and Consistency—are at the heart of everything we do, guiding us in delivering top-tier medical care and an exceptional client experience. We are also deeply committed to the growth of our team, offering a robust on-site Education Program designed to support ongoing learning and hands-on training for our support staff.\n Come join us and be part of a hospital that’s growing, evolving, and making a difference every single day.\n For more information about our hospital, please visit https://www.austinvets.com\n Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.\n Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.\n Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.",
    "jsonld_jobposting": {
      "url": "https://ethosveterinaryhealth.applytojob.com/apply/pD6kH0HixP/Veterinary-ER-Liaison-AVES",
      "@type": "JobPosting",
      "title": "Veterinary ER Liaison, AVES",
      "@context": "http://schema.org/",
      "baseSalary": {
        "@type": "MonetaryAmount",
        "value": {
          "@type": "QuantitativeValue",
          "maxValue": 24.5,
          "minValue": 22,
          "unitText": "HOUR"
        },
        "currency": "USD"
      },
      "datePosted": "2026-05-06",
      "description": "<div style=\"text-align:center;\"><img alt=\"\" height=\"186\" src=\"https://assets.jazz.co/customers/customer_20170327213415_XFZHQ3KMDU0O7KXS/layout/20250401213427-image-20250401173835-2.png\" width=\"327\"></div><div style=\"text-align:center;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\">Veterinary ER Liaison</span></b></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Aptos, sans-serif;\">Join Our Growing Team at Austin Veterinary Emergency and Specialty Center!</span></span></b></span></span><div style=\"text-align:left;\"><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Aptos, sans-serif;\">At <b>Austin Veterinary Emergency & Specialty (AVES),</b> we have recently expanded—adding new doctors, enhancing our services, and growing our departments—now operating in our brand-new, state-of-the-art 45,000 sq. ft. hospital.</span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Aptos, sans-serif;\">As part of this continued growth, we’re hiring for multiple technician roles across departments. We’re seeking highly skilled, self-motivated, and team-oriented professionals who are passionate about delivering exceptional care in advanced veterinary medicine. </span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Aptos, sans-serif;\">Overview:</span></span></b></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Aptos, sans-serif;\">Our <b>Liaisons</b> serve as the vital communication link between our doctors and clients. They handle client phone calls, emails, and questions while helping support the flow of the doctor’s day and keeping their schedule on track. <b>Liaisons</b> also assist with patient treatment plans as needed and manage key administrative tasks such as data entry and medical record documentation.</span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Aptos, sans-serif;\">This role requires an exceptionally organized and dependable individual who thrives on managing multiple priorities with professionalism and positive energy. Strong client communication skills are essential, as <b>AVES</b> prides itself on providing an outstanding client experience and a low-stress, patient-centered approach to care.</span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Aptos, sans-serif;\">The ideal candidate is proactive, flexible, and committed to going the extra mile for clients with a genuine “can-do” attitude. By relieving doctors of administrative work and non-technical details, liaisons improve efficiency and enhance the overall quality of patient and client care at <b>AVES.</b></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Aptos, sans-serif;\">Compensation:</span></span></b></span></span></div><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">$22-$24.50/hr.</span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\"> based on experience</span></span></span></span></span></span></li></ul><div style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Schedule Available</span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">:</span></span></span></span></span></div><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Full Time</span></span></b></span></span></span></span><ul style=\"list-style-type:circle;\"><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Sunday - Tuesday</span></span></span></span></span></span></li><li style=\"margin-left:8px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">7am – 7pm</span></span></span></span></span></span></li></ul></li></ul><div style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Primary Responsibilities</span></span></u></b></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Client Communication & Scheduling</span></span></b></span></span></span></div><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Serve as the primary contact for client calls, emails, and questions.</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Organize doctor schedules, including appointments, procedures, and patient flow.</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Prioritize returning client calls based on urgency. Communicate messages to the doctor and clarify whether they prefer to return the call themselves or delegate the follow-up. When appropriate, return calls with the doctor’s response.</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Contact pharmacies to process prescriptions as needed.</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Ensure all communications are accurately documented in the medical record, following AVES standards.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Support end-of-life care discussions with compassion, assist clients through arrangements and provide empathetic communication.</span></span></span></span></span></span></li></ul><div style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Hospital Admissions & Discharges</span></span></b></span></span></span></div><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Assist with patient admissions by reviewing estimates, completing Authorization and Release forms, and relaying the doctor’s immediate orders to the patient care team.</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Support patient discharges by preparing patients for release in a medically appropriate state. Escort clients into the exam room to thoroughly review discharge instructions.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Provide education on postoperative/procedure care, medication instructions, and at-home treatment plans, ensuring families feel supported and confident when taking their pets home.</span></span></span></span></span></span></li></ul><div style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Administrative Support</span></span></b></span></span></span></div><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Review and verify client charges, ensuring accuracy.</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Assist with entry of patient invoices and discounts.</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Complete necessary paperwork for procedures (e.g., procedure request forms).</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Assist with importation of referring veterinarian records into EzyVet, including notes, diagnostics, and imaging.</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Document all client communications (phone or in-person) in EzyVet. All entries must include your name, date, and time stamp for clarity and transparency.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Elevate the client’s experience through precise follow-through and personal touches (e.g., sending photo updates during hospitalization and checking in after discharge to support a smooth recovery).</span></span></span></span></span></span></li></ul><div style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Continuity of Care</span></span></b></span></span></span></div><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Perform follow-up calls to clients with hospitalized patients to provide updates.</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Accurately and professionally convey information between the doctor and the client when the doctor is unavailable.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Recognize the limits of your knowledge — if unsure, seek assistance from another staff member rather than guessing.</span></span></span></span></span></span></li></ul><div style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:106%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:106%;\">Who We Are Looking For:</span></span></b></span></span></span></div><ul><li style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:106%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:106%;\">At least 2 years of customer service experience in a medical setting is required</span></span></b></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:106%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:106%;\">Veterinary experience</span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:106%;\"> is preferred.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:106%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:106%;\">A <b>solid employment history</b> with proven reliability.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:106%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:106%;\">The <b>ability to work independently</b> while being self-driven and eager to grow.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:106%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:106%;\">A <b>proactive mindset</b>, always looking for process improvements and opportunities for collaboration to streamline operations.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:106%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:106%;\">Fluent English skills (speaking & reading)</span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:106%;\"> are required for the role; fluency in multiple languages a plus</span></span></span></span></span></span></li></ul><div style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\">Benefits Include:</span></b></span></span></span></div><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">401(k) with matching</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Health, Dental, and Vision insurance</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Health Savings Account (HSA) / Flexible Spending Account (FSA)</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Life and Disability insurance</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Paid Time Off (PTO) and Holidays</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Employee Assistance Program and Discounts (including Pet Discount)</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Professional development and tuition assistance</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Uniform stipend</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Retirement plan</span></span></span></span></span></span></li></ul><div style=\"text-align:left;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Why AVES?</span></span></b></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"color:#000000;\">Austin Veterinary Emergency and Specialty Center (AVES)</span></span></b><span style=\"font-size:10pt;\"><span style=\"color:#000000;\"> has proudly served the Austin pet community for 11 years, delivering exceptional, compassionate care when it matters most. As a thriving 24/7/365 veterinary hospital, we offer a comprehensive range of specialty services including Emergency & Critical Care, Internal Medicine, Surgery, Neurology, Cardiology, Diagnostic Imaging, Interventional Radiology—and now, an exciting addition: a fully integrated Oncology Cancer Center, providing both medical and radiation oncology.</span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"color:#000000;\">We’ve Moved!</span></span></b></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"color:#000000;\">AVES </span></span></b><span style=\"font-size:10pt;\"><span style=\"color:#000000;\">has officially relocated to a brand-new, 45,000 square foot, state-of-the-art facility just 2.6 miles from our original location. This expansion allows us to grow alongside our community, enhance our capabilities, and create even more opportunities for our team members to develop and thrive.</span></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"color:#000000;\">Our core values—Kindness, Integrity, Collaboration, and Consistency—are at the heart of everything we do, guiding us in delivering top-tier medical care and an exceptional client experience. We are also deeply committed to the growth of our team, offering a robust on-site Education Program designed to support ongoing learning and hands-on training for our support staff.</span></span></span></span></span><br> </div><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"color:#000000;\">Come join us and be part of a hospital that’s growing, evolving, and making a difference every single day.</span></span></b></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\">For more information about our hospital, please visit </span><a href=\"https://www.austinvets.com\" style=\"color:#467886;text-decoration:underline;\"><span style=\"font-size:10pt;\">https://www.austinvets.com</span></a></span></span></span><br> </div><div><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Segoe UI', sans-serif;\">Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.</span></span></i></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Segoe UI', sans-serif;\">Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.</span></span></i></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Segoe UI', sans-serif;\">Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.</span></span></i></span></span></span><br> </div>",
      "jobLocation": {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "78730",
          "addressRegion": "TX",
          "addressLocality": "Austin"
        }
      },
      "validThrough": "2026-08-04",
      "uniqueJobCode": "job_20260506204743_4RNWEJWNNM2V4AHR",
      "employmentType": "FULL_TIME",
      "hiringOrganization": {
        "logo": "https://s3.amazonaws.com/resumator/customer_20170327213415_XFZHQ3KMDU0O7KXS/logos/20170512155303_Ethos-Jazz-Header1-100.jpg",
        "name": "Ethos Veterinary Health",
        "@type": "Organization",
        "sameAs": "http://www.ethosvet.com"
      },
      "experienceRequirements": "Mid Level"
    }
  },
  "list_job": {
    "id": "pD6kH0HixP",
    "title": "Veterinary ER Liaison, AVES",
    "detailUrl": "https://ethosveterinaryhealth.applytojob.com/apply/jobs/details/pD6kH0HixP?&"
  },
  "detail_errors": []
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/3b3bcdf2bc4557d50d23bbde79a4fd8bbd42f39c?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/30836be7-4e55-4680-a3b6-b1d6acc248bfJSON
GET https://api.bluedoor.sh/job-postings/v1/sources/0ef6690f-b517-4ff3-b496-a162d4a72675JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/3b3bcdf2bc4557d50d23bbde79a4fd8bbd42f39c/eventsJSON

Docs · Get an API key