Eligibility and Outreach Specialist

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    "jobTitle": "Eligibility and Outreach Specialist",
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    "description": "<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:12pt;\"><strong>POSITION SUMMARY</strong></span></p>\n\n<p style=\"margin-left:0in;margin-right:0in;text-align:justify;\"><span style=\"font-size:12pt;\">Primarily responsible for promoting health insurance programs through coordinated comprehensive and effective outreach efforts. Will greet incoming patients/clients, screen for medical coverage eligibility available through different programs and assist with the application process, register patients, and provide information regarding Adelante Healthcare, Inc. Will attend outreach events and promote Adelante Healthcare services. Work is performed under the direct supervision of the Eligibility Manager at each site. </span></p>\n\n<p style=\"margin-left:0in;margin-right:0in;\"> </p>\n\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:12pt;\"><strong>EXPECTATIONS</strong></span></p>\n\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:12pt;\">Every Adelante employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day. Employees are expected work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism and competence. </span></p>\n\n<p style=\"margin-left:0in;margin-right:0in;\"> </p>\n\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:12pt;\"><strong>OUR CORE VALUES</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt;\">Compassion</span></li>\n\t<li><span style=\"font-size:12pt;\">Excellence</span></li>\n\t<li><span style=\"font-size:12pt;\">Integrity</span></li>\n\t<li><span style=\"font-size:12pt;\">Learning </span></li>\n\t<li><span style=\"font-size:12pt;\">Respect</span></li>\n\t<li><span style=\"font-size:12pt;\">Sustainability</span></li>\n</ul>",
    "jobCategory": "Health Care",
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    "positionType": "Full Time",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Eligibility and Outreach Specialist\",\"identifier\":\"J0BC50241200\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/854C2EDC1AA31A2AB2F57045A6E1C956/jobs/241200\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=854C2EDC1AA31A2AB2F57045A6E1C956\",\"datePosted\":\"2026-05-21\",\"description\":\"Job DetailsJob Location: Adelante Healthcare Mesa - Mesa, AZ 85201Position Type: Full TimeJob Category: Health CarePOSITION SUMMARY\\n\\nPrimarily responsible for promoting health insurance programs through coordinated comprehensive and effective outreach efforts. Will greet incoming patients/clients, screen for medical coverage eligibility available through different programs and assist with the application process, register patients, and provide information regarding Adelante Healthcare, Inc. Will attend outreach events and promote Adelante Healthcare services. Work is performed under the direct supervision of the Eligibility Manager at each site. \\n\\n \\n\\nEXPECTATIONS\\n\\nEvery Adelante employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day. Employees are expected work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism and competence. \\n\\n \\n\\nOUR CORE VALUES\\n\\n\\n\\tCompassion\\n\\tExcellence\\n\\tIntegrity\\n\\tLearning \\n\\tRespect\\n\\tSustainability\\nQualificationsESSENTIAL SKILLS AND EXPERIENCE\\n\\n\\n\\tCertification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)\\n\\tValid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations \\n\\tHigh School Diploma or GED from an accredited institution\\n\\tMinimum one (1) year experience in medical front office, customer service and/or experience in sales, interview techniques, and extensive public relations/contact work\\n\\tExperience and knowledge of health care programs available through state and federal programs such as Medicaid/AHCCCS, DES, etc. \\n\\tBilingual English/Spanish. Must have the ability to communicate effectively with monolingual Spanish speakers\\n\\tAbility to write routine reports and correspondence, utilizing excellent English, spelling, and punctuation skills\\n\\tAbility to calculate figures and amounts such as discounts, interest, and percentages\\n\\tAbility to interpret a variety of instructions furnished \\n\\tStrong familiarity with human service agencies serving low-income and minority populations and understanding of and sensitivity to issues of concerns to low-income and minority communities\\n\\tAbility to meet and deal effectively with clients, associates, and the general public\\n\\tBasic computer efficiency, with the ability to utilize the Patient Management system\\n\\tValid AZ drivers license\\n\\tAbility to drive to any of our locations and other areas in Maricopa County to cover at other sites and provide outreach.\\n\\tCompetency in dealing with people of various cultures and backgrounds\\n\\n\\nNONESSENTIAL SKILLS AND EXPERIENCE\\n\\n\\n\\tAssociates Degree from a two year college in a health care or related field\\n\\tThree (3) years of experience in community health\\n\\n\\n \\n\\n\\nThe qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job related selection or promotional criteria.\\n\\n\\n \\n\\nPOSITION REPONSIBILITIES/ESSENTIAL \\n\\n\\n\\tWelcome patients and provide information on health care programs. Greet patients/clients, screen for appropriate medical coverage eligibility available through state programs, and assist patient/client in application process for medical programs, track applications in progress for completion by continued contact with patient/client and assist patient/client with problem application\\n\\tRegister patient/client with Adelantes health center for primary health care and promote and register patient/client for other available programs within Adelantes facility\\n\\tAssure patients are registered under correct eligibility and corresponding pay code. Accurately update patient records accordingly for eligibility. Maintain current status of work in progress with accuracy and productivity at measured benchmarks\\n\\tGuide and assist patients/clients in utilizing recommended services as indicated by medical referral and make appropriate referrals to community agencies on a case by case basis. Orient patients/clients to care delivery system and available resources.\\n\\tShare pertinent information regarding health programs\\n\\tDrive to various locations in Maricopa County, including, but not limited to, other Adelante Healthcare facilities to provide outreach and eligibility services\\n\\tPresent to other community partners on what services Adelante Healthcare offers\\n\\tAttend community outreach events to promote Adelante Healthcare services\\n\\n\\n \\n\\nAdditional Duties and Responsibilities\\n\\n\\n\\tOther duties as request or assigned\\n\\n\\n \\n\\nPCMH\\n\\nAll employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team based model to promote wellness and improve health outcomes.\\n\\n \\n\\nAdherence to Compliance and Code of Conduct\\n\\nAll employees are required to comply with Adelante Healthcares written standards, including its Compliance Program and Standards of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelantes legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.\\n\\n \\n\\nPHYSICAL DEMANDS AND WORK ENVIRONMENT\\n\\nThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\n\\n \\n\\nPhysical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance, and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.\\n\\n \\n\\nWork environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.\\n\\n \\n\\n\\nIn any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities. Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance with EEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.\\n\",\"responsibilities\":\"POSITION SUMMARY\\n\\nPrimarily responsible for promoting health insurance programs through coordinated comprehensive and effective outreach efforts. Will greet incoming patients/clients, screen for medical coverage eligibility available through different programs and assist with the application process, register patients, and provide information regarding Adelante Healthcare, Inc. Will attend outreach events and promote Adelante Healthcare services. Work is performed under the direct supervision of the Eligibility Manager at each site. \\n\\n \\n\\nEXPECTATIONS\\n\\nEvery Adelante employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day. Employees are expected work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism and competence. \\n\\n \\n\\nOUR CORE VALUES\\n\\n\\n\\tCompassion\\n\\tExcellence\\n\\tIntegrity\\n\\tLearning \\n\\tRespect\\n\\tSustainability\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"ADELANTE HEALTHCARE INC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=854C2EDC1AA31A2AB2F57045A6E1C956\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"1705 W. Main St.\",\"addressLocality\":\"Mesa\",\"addressRegion\":\"AZ\",\"postalCode\":85201,\"addressCountry\":\"USA\"}},\"qualifications\":\"ESSENTIAL SKILLS AND EXPERIENCE\\n\\n\\n\\tCertification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)\\n\\tValid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations \\n\\tHigh School Diploma or GED from an accredited institution\\n\\tMinimum one (1) year experience in medical front office, customer service and/or experience in sales, interview techniques, and extensive public relations/contact work\\n\\tExperience and knowledge of health care programs available through state and federal programs such as Medicaid/AHCCCS, DES, etc. \\n\\tBilingual English/Spanish. Must have the ability to communicate effectively with monolingual Spanish speakers\\n\\tAbility to write routine reports and correspondence, utilizing excellent English, spelling, and punctuation skills\\n\\tAbility to calculate figures and amounts such as discounts, interest, and percentages\\n\\tAbility to interpret a variety of instructions furnished \\n\\tStrong familiarity with human service agencies serving low-income and minority populations and understanding of and sensitivity to issues of concerns to low-income and minority communities\\n\\tAbility to meet and deal effectively with clients, associates, and the general public\\n\\tBasic computer efficiency, with the ability to utilize the Patient Management system\\n\\tValid AZ drivers license\\n\\tAbility to drive to any of our locations and other areas in Maricopa County to cover at other sites and provide outreach.\\n\\tCompetency in dealing with people of various cultures and backgrounds\\n\\n\\nNONESSENTIAL SKILLS AND EXPERIENCE\\n\\n\\n\\tAssociates Degree from a two year college in a health care or related field\\n\\tThree (3) years of experience in community health\\n\\n\\n \\n\\n\\nThe qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job related selection or promotional criteria.\\n\\n\\n \\n\\nPOSITION REPONSIBILITIES/ESSENTIAL \\n\\n\\n\\tWelcome patients and provide information on health care programs. Greet patients/clients, screen for appropriate medical coverage eligibility available through state programs, and assist patient/client in application process for medical programs, track applications in progress for completion by continued contact with patient/client and assist patient/client with problem application\\n\\tRegister patient/client with Adelantes health center for primary health care and promote and register patient/client for other available programs within Adelantes facility\\n\\tAssure patients are registered under correct eligibility and corresponding pay code. Accurately update patient records accordingly for eligibility. Maintain current status of work in progress with accuracy and productivity at measured benchmarks\\n\\tGuide and assist patients/clients in utilizing recommended services as indicated by medical referral and make appropriate referrals to community agencies on a case by case basis. Orient patients/clients to care delivery system and available resources.\\n\\tShare pertinent information regarding health programs\\n\\tDrive to various locations in Maricopa County, including, but not limited to, other Adelante Healthcare facilities to provide outreach and eligibility services\\n\\tPresent to other community partners on what services Adelante Healthcare offers\\n\\tAttend community outreach events to promote Adelante Healthcare services\\n\\n\\n \\n\\nAdditional Duties and Responsibilities\\n\\n\\n\\tOther duties as request or assigned\\n\\n\\n \\n\\nPCMH\\n\\nAll employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team based model to promote wellness and improve health outcomes.\\n\\n \\n\\nAdherence to Compliance and Code of Conduct\\n\\nAll employees are required to comply with Adelante Healthcares written standards, including its Compliance Program and Standards of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelantes legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.\\n\\n \\n\\nPHYSICAL DEMANDS AND WORK ENVIRONMENT\\n\\nThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\n\\n \\n\\nPhysical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance, and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.\\n\\n \\n\\nWork environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.\\n\\n \\n\\n\\nIn any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities. Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance with EEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.\\n\",\"experienceRequirements\":\"ESSENTIAL SKILLS AND EXPERIENCE\\n\\n\\n\\tCertification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)\\n\\tValid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations \\n\\tHigh School Diploma or GED from an accredited institution\\n\\tMinimum one (1) year experience in medical front office, customer service and/or experience in sales, interview techniques, and extensive public relations/contact work\\n\\tExperience and knowledge of health care programs available through state and federal programs such as Medicaid/AHCCCS, DES, etc. \\n\\tBilingual English/Spanish. Must have the ability to communicate effectively with monolingual Spanish speakers\\n\\tAbility to write routine reports and correspondence, utilizing excellent English, spelling, and punctuation skills\\n\\tAbility to calculate figures and amounts such as discounts, interest, and percentages\\n\\tAbility to interpret a variety of instructions furnished \\n\\tStrong familiarity with human service agencies serving low-income and minority populations and understanding of and sensitivity to issues of concerns to low-income and minority communities\\n\\tAbility to meet and deal effectively with clients, associates, and the general public\\n\\tBasic computer efficiency, with the ability to utilize the Patient Management system\\n\\tValid AZ drivers license\\n\\tAbility to drive to any of our locations and other areas in Maricopa County to cover at other sites and provide outreach.\\n\\tCompetency in dealing with people of various cultures and backgrounds\\n\\n\\nNONESSENTIAL SKILLS AND EXPERIENCE\\n\\n\\n\\tAssociates Degree from a two year college in a health care or related field\\n\\tThree (3) years of experience in community health\\n\\n\\n \\n\\n\\nThe qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job related selection or promotional criteria.\\n\\n\\n \\n\\nPOSITION REPONSIBILITIES/ESSENTIAL \\n\\n\\n\\tWelcome patients and provide information on health care programs. Greet patients/clients, screen for appropriate medical coverage eligibility available through state programs, and assist patient/client in application process for medical programs, track applications in progress for completion by continued contact with patient/client and assist patient/client with problem application\\n\\tRegister patient/client with Adelantes health center for primary health care and promote and register patient/client for other available programs within Adelantes facility\\n\\tAssure patients are registered under correct eligibility and corresponding pay code. Accurately update patient records accordingly for eligibility. Maintain current status of work in progress with accuracy and productivity at measured benchmarks\\n\\tGuide and assist patients/clients in utilizing recommended services as indicated by medical referral and make appropriate referrals to community agencies on a case by case basis. Orient patients/clients to care delivery system and available resources.\\n\\tShare pertinent information regarding health programs\\n\\tDrive to various locations in Maricopa County, including, but not limited to, other Adelante Healthcare facilities to provide outreach and eligibility services\\n\\tPresent to other community partners on what services Adelante Healthcare offers\\n\\tAttend community outreach events to promote Adelante Healthcare services\\n\\n\\n \\n\\nAdditional Duties and Responsibilities\\n\\n\\n\\tOther duties as request or assigned\\n\\n\\n \\n\\nPCMH\\n\\nAll employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team based model to promote wellness and improve health outcomes.\\n\\n \\n\\nAdherence to Compliance and Code of Conduct\\n\\nAll employees are required to comply with Adelante Healthcares written standards, including its Compliance Program and Standards of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelantes legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.\\n\\n \\n\\nPHYSICAL DEMANDS AND WORK ENVIRONMENT\\n\\nThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\n\\n \\n\\nPhysical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance, and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.\\n\\n \\n\\nWork environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.\\n\\n \\n\\n\\nIn any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities. Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance with EEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.\\n\",\"industry\":\"Health Care\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:12pt;\"><strong>ESSENTIAL SKILLS AND EXPERIENCE</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt;\">Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)</span></li>\n\t<li><span style=\"font-size:12pt;\">Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations </span></li>\n\t<li><span style=\"font-size:12pt;\">High School Diploma or GED from an accredited institution</span></li>\n\t<li><span style=\"font-size:12pt;\">Minimum one (1) year experience in medical front office, customer service and/or experience in sales, interview techniques, and extensive public relations/contact work</span></li>\n\t<li><span style=\"font-size:12pt;\">Experience and knowledge of health care programs available through state and federal programs such as Medicaid/AHCCCS, DES, etc. </span></li>\n\t<li><span style=\"font-size:12pt;\">Bilingual English/Spanish. Must have the ability to communicate effectively with monolingual Spanish speakers</span></li>\n\t<li><span style=\"font-size:12pt;\">Ability to write routine reports and correspondence, utilizing excellent English, spelling, and punctuation skills</span></li>\n\t<li><span style=\"font-size:12pt;\">Ability to calculate figures and amounts such as discounts, interest, and percentages</span></li>\n\t<li><span style=\"font-size:12pt;\">Ability to interpret a variety of instructions furnished </span></li>\n\t<li><span style=\"font-size:12pt;\">Strong familiarity with human service agencies serving low-income and minority populations and understanding of and sensitivity to issues of concerns to low-income and minority communities</span></li>\n\t<li><span style=\"font-size:12pt;\">Ability to meet and deal effectively with clients, associates, and the general public</span></li>\n\t<li><span style=\"font-size:12pt;\">Basic computer efficiency, with the ability to utilize the Patient Management system</span></li>\n\t<li><span style=\"font-size:12pt;\">Valid AZ drivers license</span></li>\n\t<li><span style=\"font-size:12pt;\">Ability to drive to any of our locations and other areas in Maricopa County to cover at other sites and provide outreach.</span></li>\n\t<li><span style=\"font-size:12pt;\">Competency in dealing with people of various cultures and backgrounds</span></li>\n</ul>\n\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:12pt;\"><strong>NONESSENTIAL SKILLS AND EXPERIENCE</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt;\">Associates Degree from a two year college in a health care or related field</span></li>\n\t<li><span style=\"font-size:12pt;\">Three (3) years of experience in community health</span></li>\n</ul>\n\n<p style=\"margin-left:0in;margin-right:0in;\"> </p>\n\n<div>\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:12pt;\"><span style=\"font-size:8pt;\">The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job related selection or promotional criteria.</span></span></p>\n</div>\n\n<p style=\"margin-left:0in;margin-right:0in;\"> </p>\n\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:12pt;\"><strong>POSITION REPONSIBILITIES/ESSENTIAL </strong></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt;\">Welcome patients and provide information on health care programs. Greet patients/clients, screen for appropriate medical coverage eligibility available through state programs, and assist patient/client in application process for medical programs, track applications in progress for completion by continued contact with patient/client and assist patient/client with problem application</span></li>\n\t<li><span style=\"font-size:12pt;\">Register patient/client with Adelantes health center for primary health care and promote and register patient/client for other available programs within Adelantes facility</span></li>\n\t<li><span style=\"font-size:12pt;\">Assure patients are registered under correct eligibility and corresponding pay code. Accurately update patient records accordingly for eligibility. Maintain current status of work in progress with accuracy and productivity at measured benchmarks</span></li>\n\t<li><span style=\"font-size:12pt;\">Guide and assist patients/clients in utilizing recommended services as indicated by medical referral and make appropriate referrals to community agencies on a case by case basis. Orient patients/clients to care delivery system and available resources.</span></li>\n\t<li><span style=\"font-size:12pt;\">Share pertinent information regarding health programs</span></li>\n\t<li><span style=\"font-size:12pt;\">Drive to various locations in Maricopa County, including, but not limited to, other Adelante Healthcare facilities to provide outreach and eligibility services</span></li>\n\t<li><span style=\"font-size:12pt;\">Present to other community partners on what services Adelante Healthcare offers</span></li>\n\t<li><span style=\"font-size:12pt;\">Attend community outreach events to promote Adelante Healthcare services</span></li>\n</ul>\n\n<p style=\"margin-left:0.5in;margin-right:0in;\"> </p>\n\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:12pt;\"><strong>Additional Duties and Responsibilities</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt;\">Other duties as request or assigned</span></li>\n</ul>\n\n<p style=\"margin-left:0.5in;margin-right:0in;\"> </p>\n\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:12pt;\"><strong>PCMH</strong></span></p>\n\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:12pt;\">All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team based model to promote wellness and improve health outcomes.</span></p>\n\n<p style=\"margin-left:0in;margin-right:0in;\"> </p>\n\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:12pt;\"><strong>Adherence to Compliance and Code of Conduct</strong></span></p>\n\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:12pt;\">All employees are required to comply with Adelante Healthcares written standards, including its Compliance Program and Standards of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelantes legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.</span></p>\n\n<p style=\"margin-left:0in;margin-right:0in;\"> </p>\n\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:12pt;\"><strong>PHYSICAL DEMANDS AND WORK ENVIRONMENT</strong></span></p>\n\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:12pt;\">The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p>\n\n<p style=\"margin-left:0in;margin-right:0in;\"> </p>\n\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:12pt;\"><strong>Physical demands:</strong> While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance, and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</span></p>\n\n<p style=\"margin-left:0in;margin-right:0in;\"> </p>\n\n<p><strong><span style=\"font-size:12pt;\">Work environment:</span></strong><span style=\"font-size:12pt;\"> While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.</span></p>\n\n<p> </p>\n\n<div>\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:12pt;\"><span style=\"font-size:9pt;\">In any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities. Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance with <em>EEOC 29 CFR part 1630</em>, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.</span></span></p>\n</div>",
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