Front Desk / Concierge- Clairemont (PT)

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      "role": "<p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">About the role</strong></b></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Novellus Clairemont is seeking a part-time front desk Concierge to be the first point of contact for residents, families, employees, and other guests. The Concierge will greet potential residents, families, visitors. Manage both external and internal calls, in addition, effectively take and communicate messages. The Concierge provides an overview of community information to inquiries and supports overall needs of the organization.</span><span style=\"white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><br></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Work Schedule/ Shift</strong></b></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"white-space:pre-wrap;\">8a-11:30a Wednesday &amp; Thursday/ 4p-8p Saturday &amp; Sunday&nbsp;</span></p><p style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><br></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Compensation</strong></b></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Starting at</span><span style=\"white-space:pre-wrap;\">&nbsp;$17.25/hour</span></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><br></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">What you'll do</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"margin:16px 0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Provides an excellent First Impression to residents &amp; guests, always projecting a welcoming and professional image.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Act as the point of reference for residents and families who need assistance or non-confidential information.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Understand residents and families’ needs and provide them with personalized solutions.&nbsp;</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Acquire extensive knowledge of the premises, nearby venues and businesses to make the most suitable recommendations for our residents and families.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Arrange events, excursions, transportation, etc. upon request from residents and families.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Answer the phone and make reservations, take and redirect calls, distribute messages and mail.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Provides a variety of business services such as shipping packages and assisting with printing needs.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Receives, stores, and/or delivers mail and luggage.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Acquires daily care items such as toiletries, for guests and patrons.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Assists with planning and scheduling special events, parties, or meetings.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Arranges for interpreters or translators when needed.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Develops and maintains service relationships to fulfill the needs of vendors, residents, guests, and employees.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Performs other related duties as assigned.</span></li></ul><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Requirements &amp; Qualifications</strong></b><span style=\"white-space:pre-wrap;\">&nbsp;</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"margin:16px 0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Excellent verbal and written communication skills.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Aptitude in resolving issues with a customer-focused orientation.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Proficient in Microsoft Office Suite or related software.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Excellent problem-solving and critical thinking skills.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Must have a positive attitude with the ability to remain flexible and patient.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Excellent organizational and multitasking skills.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Excellent administrative skills.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">At least two years’ experience in a hospitality setting or prior senior living community.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">A high school diploma or a degree in a relevant field.</span></li></ul><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the&nbsp;employee must continually demonstrate ongoing sustained ability to perform these physical demands:</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"margin:16px 0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Prolonged periods sitting at a desk and working on a computer.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Must be able to lift up to 15 pounds at times.</span></li></ul>",
      "company": "<p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">About Novellus Living LLC</strong></b></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"white-space:pre-wrap;\">Novellus Living is dedicated to providing affordable and high-quality senior living options. We focus on transparency, ease of process, and superior care, catering to the growing middle market of seniors needing assisted living and memory care. Our award-winning services ensure dignity and hope for seniors and their families, aiming to make the best senior living attainable for all. Join us in redefining the future of senior living communities with a commitment to excellence and affordability.</span></p><p style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><br></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><span style=\"white-space:pre-wrap;\">For more information, visit </span><a href=\"https://www.novellusliving.com/\" target=\"_new\" style=\"text-decoration:inherit;color:rgb(71,102,159);\"><span style=\"white-space:pre-wrap;\">Novellus Living</span></a><span style=\"white-space:pre-wrap;\">.</span></p>"
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