Director Disability and Absence Management

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    "ExternalDescriptionStr": "<p><strong>Director, Disability &amp; Absence Management 🌐💼</strong><br>Own the Relationship. Drive Results. Work from Anywhere. 🚀</p><p>Lead with heart ❤️. Deliver excellence ⭐<br>🔹 Lead &amp; Inspire Teams 👥<br>🔹 Build Strong Client Partnerships 🤝</p><p><strong>About the Role 📌</strong><br>We’re seeking a compassionate, strategic leader to oversee Disability &amp; Absence programs (STD, LTD, FMLA, Paid Leaves, Integrated Solutions) while driving performance and exceptional client experience.</p><p><strong>What You’ll Do 🎯</strong><br>✅ Lead high-performing teams 👥<br>✅ Strengthen client relationships 🤝<br>✅ Drive quality and results 📈</p><p><strong>✨ Make an impact and lead with purpose.</strong></p>",
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    "CorporateDescriptionStr": "<span>Why Crawford?</span>\n<br><span>&nbsp;</span>\n<br><span>Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.</span>\n<br>\n<br><span>At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.</span>\n<br>\n<br><span>We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at <a href=\"https://www.crawco.com/\" target=\"_blank\" rel=\"nofollow\">www.crawco.com</a>.</span>\n<br>\n<br><span>When you accept a job with Crawford, you become a part of the One Crawford family.</span>\n<br>\n<br><span>Our total compensation plans provide each of our employees with far more than just a great salary</span>\n<br>\n<ul>\n <li>Pay and incentive plans that recognize performance excellence</li>\n <li>Benefit programs that empower financial, physical, and mental wellness</li>\n <li>Training programs that promote continuous learning and career progression while enhancing job performance</li>\n <li>Sustainability programs that give back to the communities in which we live and work</li>\n <li>A culture of respect, collaboration, entrepreneurial spirit and inclusion</li>\n</ul><i>Crawford &amp; Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford &amp; Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.</i>",
    "ExternalPostedStartDate": "2026-06-04T16:26:27+00:00",
    "ExternalQualificationsStr": "<ul><li class=\"pf0\"><span class=\"cf0\">Bachelor's Degree or equivalent work experience required.</span></li><li class=\"pf0\"><span class=\"cf0\">Minimum of eight years progressive experience in managing integrated disability and absence management programs with preference for employer-based experience</span></li><li class=\"pf0\"><span class=\"cf0\">Leadership role in a disability/absence insurance carrier claim operation or third-party administrator claim operation</span></li><li class=\"pf0\"><span class=\"cf0\">Six years in an increasing supervisory or leadership capacity required</span></li><li class=\"pf0\"><span class=\"cf0\">Expertise with disability/absence best practice benchmarking and metrics</span></li><li class=\"pf0\"><span class=\"cf0\">Demonstrated ability to establish critical relationships at all levels of the organization and with external partners</span></li><li class=\"pf0\"><span class=\"cf0\">Exceptional communication skills, change management skills, and customer focus</span></li><li class=\"pf0\"><span class=\"cf0\">Strong organizational and time management skills</span></li><li class=\"pf0\"><span class=\"cf0\">Excellent oral, written, and presentation skills</span></li><li class=\"pf0\"><span class=\"cf0\">Demonstrated experience in building high performance teams - ability to inspire a shared vision and empower and motivate a team.</span></li><li class=\"pf0\"><span class=\"cf0\">Experience in a broader integrated health and productivity model including healthcare, on-site clinics, wellness, and EAP</span></li><li class=\"pf0\"><span class=\"cf0\">Experience interfacing and supporting complicated, middle to large national client companies.</span></li><li class=\"pf0\"><span class=\"cf0\">HR or Disability certifications</span></li><li class=\"pf0\"><span class=\"cf0\">Desired:</span></li><li class=\"pf0\"><span class=\"cf0\">&nbsp;Current membership/leadership in professional organization critical to the field</span></li><li class=\"pf0\"><span class=\"cf0\">Must complete continuing education requirements as outlined by Crawford Educational Services</span></li><li class=\"pf0\"><span class=\"cf0\">Nationally accredited certification in a related profession such as Certified Disability Manager</span></li><li class=\"pf0\"><p><span class=\"cf0\">Management Specialist (CDMS) or Certified Case Manager (CCM)</span></p><p><span data-teams=\"true\">#LI-DV1</span></p></li></ul>",
    "InternalQualificationsStr": "<ul><li class=\"pf0\"><span class=\"cf0\">Bachelor's Degree or equivalent work experience required.</span></li><li class=\"pf0\"><span class=\"cf0\">Minimum of eight years progressive experience in managing integrated disability and absence management programs with preference for employer-based experience</span></li><li class=\"pf0\"><span class=\"cf0\">Leadership role in a disability/absence insurance carrier claim operation or third-party administrator claim operation</span></li><li class=\"pf0\"><span class=\"cf0\">Six years in an increasing supervisory or leadership capacity required</span></li><li class=\"pf0\"><span class=\"cf0\">Expertise with disability/absence best practice benchmarking and metrics</span></li><li class=\"pf0\"><span class=\"cf0\">Demonstrated ability to establish critical relationships at all levels of the organization and with external partners</span></li><li class=\"pf0\"><span class=\"cf0\">Exceptional communication skills, change management skills, and customer focus</span></li><li class=\"pf0\"><span class=\"cf0\">Strong organizational and time management skills</span></li><li class=\"pf0\"><span class=\"cf0\">Excellent oral, written, and presentation skills</span></li><li class=\"pf0\"><span class=\"cf0\">Demonstrated experience in building high performance teams - ability to inspire a shared vision and empower and motivate a team.</span></li><li class=\"pf0\"><span class=\"cf0\">Experience in a broader integrated health and productivity model including healthcare, on-site clinics, wellness, and EAP</span></li><li class=\"pf0\"><span class=\"cf0\">Experience interfacing and supporting complicated, middle to large national client companies.</span></li><li class=\"pf0\"><span class=\"cf0\">HR or Disability certifications</span></li><li class=\"pf0\"><span class=\"cf0\">Desired:</span></li><li class=\"pf0\"><span class=\"cf0\">&nbsp;Current membership/leadership in professional organization critical to the field</span></li><li class=\"pf0\"><span class=\"cf0\">Must complete continuing education requirements as outlined by Crawford Educational Services</span></li><li class=\"pf0\"><span class=\"cf0\">Nationally accredited certification in a related profession such as Certified Disability Manager</span></li><li class=\"pf0\"><p><span class=\"cf0\">Management Specialist (CDMS) or Certified Case Manager (CCM)</span></p><p><span data-teams=\"true\">#LI-DV1</span></p></li></ul>",
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