Case Manager (Anchor Village)

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    "description": "<p><span style=\"font-size: 18pt; font-weight: bold\">Case Manager (Anchor Village)</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">In-Person Full-Time (40 hours per week) Position in Alameda, CA (Non-Exempt)</span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Who We Are</span></p>\n<p><span style=\"font-size: 10pt\">Ruby's Place dba Restorative Pathways (RP) is an innovative nonprofit committed to ending domestic violence, human trafficking, and violent crime through hope, advocacy and connection. Our services include emergency shelter, transitional housing, rental subsidies, mental health services, substance recovery, and wrap-around services. All our services are trauma-sensitive and client-centered and are provided at no cost to our clients. All programs are low barrier.  </span></p>\n<p><span style=\"font-size: 10pt\">RP is led by survivors with a focus on reflection, innovation, and connection.  We believe in fostering relationships, both in our direct service work and throughout our internal work culture. We aim to cultivate a workplace that appreciates and emphasizes the voices of those most impacted by violence. We recognize these voices are vital to interrupting the cycle of violence and transforming lives towards safety, unity, and trust.</span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Who You Are</span></p>\n<p><span style=\"font-size: 10pt\">You have a strong commitment to preventing interpersonal violence as well as an understanding of, and sensitivity to, serving diverse populations. You have excellent interpersonal skills and strong techniques for relationship building. You believe people should determine their own path towards healing, and have an orientation towards survivor-centered services.</span></p>\n<p><span style=\"font-size: 10pt\">You are a go-getter who enjoys fast paced environments. You enjoy working both collaboratively and independently. You are adept at time management and highly organized with a proven ability to ensure you can meet deadlines, plan, organize and execute. You are comfortable working as part of a team and are an accountable collaborator. You excel at organizing, prioritizing, and following through on multiple time-sensitive projects. You are flexible, creative, and take initiative in handling emergencies. </span></p>\n<p><span style=\"font-size: 10pt; font-style: italic; font-weight: bold\">What qualifications are required for this position?</span></p>\n<p><span style=\"font-size: 10pt\">You Are Also:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Bachelor’s degree in social work, human services, or a related field preferred; equivalent experience may be considered.</span></li>\n<li><span style=\"font-size: 10pt\">Minimum of two years of experience providing case management or direct services to individuals experiencing homelessness or housing instability.</span></li>\n<li><span style=\"font-size: 10pt\">Knowledge of community resources, housing programs, and benefits systems preferred.</span></li>\n<li><span style=\"font-size: 10pt\">Experience with HMIS or other data management systems preferred.</span></li>\n<li><span style=\"font-size: 10pt\">Strong communication, engagement, and organizational skills.</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt\">Ability to work effectively with individuals experiencing crisis or complex needs.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\">Experience working in shelter programs, drop-in centers, or outreach programs serving individuals experiencing homelessness.</span></li>\n<li><span style=\"font-size: 10pt\">Knowledge of trauma-informed care, harm reduction, and housing-first approaches</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\">In possession of a valid CA driver's license, proof of insurance, and be approved by RP insurance as a driver in order to drive agency vehicles.  If a staff member cannot be approved by RP insurance as a driver, employment might not be able to continue.  Instances where staff cannot be approved to drive will be reviewed on a case by case basis to determine if employment can continue in their role without driving agency vehicles.  Items considered include but are not limited to: the shift the staff member holds and the frequency/necessity of driving during that shift, the amount of time before the staff member may be approved to drive by the insurance carrier, the availability of other staff on site to drive agency vehicles as program needs require, etc.</span></li>\n<li><span style=\"font-size: 10pt\">Able to complete all required background checks. Additional requirements may be deemed necessary, including fingerprinting (Live Scan), completion of all Community Care Licensing (CCL) documents, and ability to meet CCL licensing requirements.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">What You Will Do</span></p>\n<p><span style=\"font-size: 10pt\">The Case Manager provides direct services to individuals accessing the drop in center (Day Center, Night Shelter &amp; Safe Park program). This role focuses on supporting participants in addressing immediate needs, identifying barriers to stability, and connecting them to housing resources, benefits, and supportive services. The Case Manager works collaboratively with program staff to ensure participants receive coordinated, participant-centered support aimed at promoting stability and pathways toward housing.</span></p>\n<p><span style=\"font-size: 10pt\">The Case Manager plays a critical role in engaging individuals experiencing homelessness, conducting assessments, developing service plans, and supporting participants in accessing resources that support long-term housing and overall well-being. This position requires strong engagement skills, a trauma-informed approach, and experience working with individuals experiencing homelessness or housing instability.</span></p>\n<p><span style=\"font-size: 10pt; font-style: italic; font-weight: bold\">Responsibilities include</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Participant Engagement and Assessment</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Engage participants accessing the Drop In Center to assess needs and identify service priorities.</span></li>\n<li><span style=\"font-size: 10pt\">Conduct intake assessments and gather relevant information related to housing history, service needs, and barriers to stability.</span></li>\n<li><span style=\"font-size: 10pt\">Build trusting relationships with participants through respectful and trauma-informed engagement.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Service Planning and Case Management</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Develop individualized service plans with participants focused on housing stability and access to supportive resources.</span></li>\n<li><span style=\"font-size: 10pt\">Provide ongoing case management support including regular meetings with participants to monitor progress and address barriers.</span></li>\n<li><span style=\"font-size: 10pt\">Assist participants in accessing community resources such as healthcare, employment services, benefits, identification services, and other supports.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Housing Navigation and Resource Connection</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Support participants in identifying and pursuing housing opportunities when appropriate.</span></li>\n<li><span style=\"font-size: 10pt\">Assist with housing applications, documentation gathering, and referrals to housing programs or rental assistance resources.</span><span style=\"font-size: 10pt\"><br><br></span></li>\n<li><span style=\"font-size: 10pt\">Coordinate with housing providers, community agencies, and service partners to support participants in accessing housing opportunities.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Coordination with Program Staff</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Work closely with program staff to identify participants who may benefit from case management services.</span></li>\n<li><span style=\"font-size: 10pt\">Maintain communication with advocates, site coordinators, and program leadership to ensure participants receive coordinated support.</span></li>\n<li><span style=\"font-size: 10pt\">Participate in case consultations and team meetings to discuss participant needs and service strategies.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Documentation and Data Entry</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Maintain accurate and timely documentation of participant interactions, services provided, and case plans.</span></li>\n<li><span style=\"font-size: 10pt\">Enter and update participant information in HMIS or other required data systems.</span></li>\n<li><span style=\"font-size: 10pt\">Ensure documentation meets program, organizational, and funder requirements.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Participant Advocacy and Support</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Support participants in navigating complex systems and advocating for access to services and resources.</span></li>\n<li><span style=\"font-size: 10pt\">Encourage participant engagement in services and support them in working toward their identified goals.</span></li>\n<li><span style=\"font-size: 10pt\">Maintain a respectful and participant-centered approach that supports dignity and autonomy.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\">Complete functional timesheets by assigned due dates in compliance with time allocations.</span></li>\n<li><span style=\"font-size: 10pt\">Actively participate in reflective supervision sessions.</span></li>\n<li><span style=\"font-size: 10pt\">Create and maintain documentation of processes and procedures related to job duties.</span></li>\n<li><span style=\"font-size: 10pt\">Other duties as assigned.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Working Conditions</span></p>\n<p><span style=\"font-size: 10pt\">This position requires regular on-site presence and interaction with participants accessing services at the Drop In Center. You must be able to stand for long periods of time and perform physical activities, including lifting up to 25 pounds. You will be subject to frequent interruptions and must be able to multitask and handle stress.</span></p>\n<p><span style=\"font-size: 10pt\">Local travel in the greater Bay Area may be required.</span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Applying</span></p>\n<p><span style=\"font-size: 10pt\">The pay scale for this role is $32 per hour (non-exempt). The benefits that come with working at RP at full-time hours include medical, dental, and vision plans, a life insurance policy, significant vacation, sick time, restorative care time, and immediate vesting in our 403(b) with a generous match. Applicants must be located in the greater Bay Area.</span></p>\n<p><span style=\"font-size: 10pt\">Preference will be given to internal applicants.</span><span style=\"font-size: 10pt\"> </span></p>\n<p><span style=\"font-size: 10pt\">If all this sounds like a good fit for you, please submit your resume and, instead of a traditional cover letter, respond to the following prompts:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Why do you want to work for RP and why are you a good fit for this role? (200 words max)</span></li>\n<li><span style=\"font-size: 10pt\">Using the qualifications listed above (under Who You Are section), please list the top 5 qualification(s) that you feel you currently excel in and 2 qualifications you feel you will need to work toward proficiency. Please provide a brief explanation for each (a few sentences).</span></li>\n<li><span style=\"font-size: 10pt\">What experience do you have providing case management services to individuals experiencing homelessness or housing instability?</span></li>\n</ul>",
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