Sales Upgrade Program Specialist

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    "description": "<p class=\"isselectedend\"><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\">Shelor Motor Mile is seeking a motivated and customer-focused <strong>Sales Upgrade Program Specialist</strong> to assist current service customers with upgrading to a newer vehicle. This role focuses on engaging customers visiting our service department, reviewing their current vehicle situation, and presenting trade-up opportunities that provide value and convenience. The ideal candidate is professional in appearance, comfortable using computers and dealership systems, and confident communicating with customers face-to-face.</span></span></span></p>\r\n\r\n<p class=\"isselectedend\"><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong><span style=\"font-size:11.0pt\">Key Responsibilities</span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"isselectedend\" style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\">Engage with customers visiting the service department and introduce upgrade opportunities.</span></span></span></span></li>\r\n\t<li class=\"isselectedend\" style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\">Review customers&rsquo; current vehicles and explain potential upgrade options.</span></span></span></span></li>\r\n\t<li class=\"isselectedend\" style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\">Communicate clearly with customers about vehicle values, benefits of upgrading, and available inventory.</span></span></span></span></li>\r\n\t<li class=\"isselectedend\" style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\">Work closely with the sales and service teams to identify potential upgrade candidates.</span></span></span></span></li>\r\n\t<li class=\"isselectedend\" style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\">Use dealership computer systems and tools to track customer interactions and opportunities.</span></span></span></span></li>\r\n\t<li class=\"isselectedend\" style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\">Provide a positive, professional, and customer-focused experience.</span></span></span></span></li>\r\n\t<li class=\"isselectedend\" style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\">Follow up with customers regarding vehicle upgrade opportunities.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"isselectedend\"><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong><span style=\"font-size:11.0pt\">Qualifications</span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"isselectedend\" style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\">Professional appearance and business-appropriate attire required.</span></span></span></span></li>\r\n\t<li class=\"isselectedend\" style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\">Strong communication and interpersonal skills.</span></span></span></span></li>\r\n\t<li class=\"isselectedend\" style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\">Comfortable interacting with customers in a customer-facing environment.</span></span></span></span></li>\r\n\t<li class=\"isselectedend\" style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\">Computer literate and able to learn dealership software systems.</span></span></span></span></li>\r\n\t<li class=\"isselectedend\" style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\">Sales, retail, or customer service experience preferred.</span></span></span></span></li>\r\n\t<li class=\"isselectedend\" style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\">Self-motivated with a positive attitude and strong work ethic.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"isselectedend\"><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong><span style=\"font-size:11.0pt\">Skills &amp; Attributes</span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"isselectedend\" style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\">Excellent customer service and relationship-building skills</span></span></span></span></li>\r\n\t<li class=\"isselectedend\" style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\">Ability to communicate clearly and confidently</span></span></span></span></li>\r\n\t<li class=\"isselectedend\" style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\">Strong organizational and time-management skills</span></span></span></span></li>\r\n\t<li class=\"isselectedend\" style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\">Ability to work in a fast-paced dealership environment</span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"isselectedend\"><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong><span style=\"font-size:11.0pt\">What We Offer</span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"isselectedend\" style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\">Hourly pay plus bonuses</span></span></span></span></li>\r\n\t<li class=\"isselectedend\" style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\">Training and development opportunities</span></span></span></span></li>\r\n\t<li class=\"isselectedend\" style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\">Supportive team environment</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\">Opportunity for career growth in automotive sales</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\">Comprehensive benefits package</span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\">EEO</span></span></span></p>\r\n",
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