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Customer Service Representative

BrassRing 26350 / 6930 · CM Corporate Westlake, TX (2550) · Active · IBM Kenexa BrassRing

Job facts

FieldValue
CompanyBrassRing 26350 / 6930
TitleCustomer Service Representative
Normalized title-
Department / team-
LocationCM Corporate Westlake, TX, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerIBM Kenexa BrassRing
Posted / first seen— / 2026-05-29
Changed / last seen2026-05-29 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from BrassRing 26350 / 6930.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through IBM Kenexa BrassRing.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in CM Corporate Westlake.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyBrassRing 26350 / 6930
Sourcec5f95eeb-a5a4-4149-91bd-cee1aeaf62ef
ATS providerIBM Kenexa BrassRing

Description

We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more Growth opportunities performing essential work to support America’s food distribution system Safe and inclusive working environment, including culture of rewards, recognition, and respect Why Join Core-Mark? Core-Mark emphasizes personal growth and development for all associates. We believe that when you succeed, the company succeeds. We promote internally whenever possible and provide frequent training opportunities in several formats to help you meet your personal and career goals. Hourly Rate: $18.50 Schedule: 9:30AM - 6:00PM 1 work from home day per week after training! Position Purpose: We are currently undergoing a transition to a new ordering solution platform across our organization. This role is designed to support that transition, ensuring adoption and effective use of the new system across more than 30 Operating Companies (OpCos), sales teams, and customer groups. Key Responsibilities: Drive adoption of the new ordering platform by engaging directly with customers, Sales teams, and OpCos. Utilize reporting tools to identify usage gaps, track engagement, and analyze trends. Execute follow-up actions to close usage gaps, including direct outreach and support. Provide hands-on assistance and guidance to customers and sales representatives on how to navigate and effectively use the new platform. Investigate and understand the reasons behind non-usage or low adoption, and collaborate with internal teams to remove barriers. Communicate feedback from users to internal stakeholders to support continuous improvement of the platform and process. The ideal candidate should possess the following: Excellent communication skills. Ability to add/subtract two-digit numbers and to multiply/divide with 10’s and 100’s. Ability to solve practical problems and deal with a variety of concrete variables in situations. Ability to perform detailed data entry work accurately and efficiently within deadlines. Intermediate computer skills, knowledge of Microsoft Office programs, and ability to type proficiently.

Full job record

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Org IDf3f6a480-166a-47d2-85fe-4d322aa2616d
Source IDc5f95eeb-a5a4-4149-91bd-cee1aeaf62ef
Board IDc5f95eeb-a5a4-4149-91bd-cee1aeaf62ef
Provideribm_kenexa_brassring
Provider Job Key1410820
TitleCustomer Service Representative
Normalized Title—
Statusactive
Activeyes
Location TextCM Corporate Westlake, TX (2550)
Department—
Team—
Employment Type—
Workplace Type—
Remote Policy—
CountryUnited States
RegionTX
CityCM Corporate Westlake
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&partnerid=26350&siteid=6930&jobid=1410820
Apply URLhttps://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&partnerid=26350&siteid=6930&jobid=1410820
First Seen At2026-05-29 20:04:32Z
Last Seen At2026-06-06 08:42:25Z
Last Checked At2026-06-06 08:42:25Z
Last Changed At2026-05-29 22:27:18Z
Inactive At—
Source Posted At—
Source Updated At2026-05-27 00:00:00Z
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=ibm_kenexa_brassring/board=p:26350|s:6930/date=2026-06-06/2026-06-06T08-42-13-963Z-8c66c17184369c3a128d6e9a3ab0b57a114290b41c334043c95cc627cd105972.json
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      "Value": "<span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b>We Deliver the Goods:</b></span></span></span><ul><li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">Competitive pay and benefits, including Day 1 Health &amp; Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more</span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">Growth opportunities performing essential work to support America’s food distribution system</span></span></span></li><li style=\"margin-bottom:11px; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">Safe and inclusive working environment, including culture of rewards, recognition, and respect</span></span></span></li></ul><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b>Why Join Core-Mark?</b></span></span></span><br><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">Core-Mark emphasizes personal growth and development for all associates. We believe that when you succeed, the company succeeds. We promote internally whenever possible and provide frequent training opportunities in several formats to help you meet your personal and career goals.</span></span></span><ul><li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">Hourly Rate: $18.50 </span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">Schedule: 9:30AM - 6:00PM</span></span></span></li><li style=\"margin-bottom:11px; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">1 work from home day per week after training! </span></span></span></li></ul><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:11.0pt\"><span calibri=\"\" style=\"font-family:\">Position Purpose:</span></span></b></span></span><br><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:11.0pt\"><span calibri=\"\" style=\"font-family:\">We are currently undergoing a transition to a new ordering solution platform across our organization. This role is designed to support that transition, ensuring adoption and effective use of the new system across more than 30 Operating Companies (OpCos), sales teams, and customer groups.</span></span></span></span><br><br><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:11.0pt\"><span calibri=\"\" style=\"font-family:\">Key Responsibilities:</span></span></b></span></span><ul><li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:11.0pt\"><span calibri=\"\" style=\"font-family:\">Drive adoption of the new ordering platform by engaging directly with customers, Sales teams, and OpCos.</span></span></span></span></span></li><li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:11.0pt\"><span calibri=\"\" style=\"font-family:\">Utilize reporting tools to identify usage gaps, track engagement, and analyze trends.</span></span></span></span></span></li><li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:11.0pt\"><span calibri=\"\" style=\"font-family:\">Execute follow-up actions to close usage gaps, including direct outreach and support.</span></span></span></span></span></li><li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:11.0pt\"><span calibri=\"\" style=\"font-family:\">Provide hands-on assistance and guidance to customers and sales representatives on how to navigate and effectively use the new platform.</span></span></span></span></span></li><li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:11.0pt\"><span calibri=\"\" style=\"font-family:\">Investigate and understand the reasons behind non-usage or low adoption, and collaborate with internal teams to remove barriers.</span></span></span></span></span></li><li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:11.0pt\"><span calibri=\"\" style=\"font-family:\">Communicate feedback from users to internal stakeholders to support continuous improvement of the platform and process.</span></span></span></span></span></li></ul><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b>The ideal candidate should possess the following: </b></span></span></span><ul><li style=\"margin-left:14px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">Excellent communication skills.</span></span></span></li><li style=\"margin-left:14px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">Ability to add/subtract two-digit numbers and to multiply/divide with 10’s and 100’s.</span></span></span></li><li style=\"margin-left:14px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">Ability to solve practical problems and deal with a variety of concrete variables in situations.</span></span></span></li><li style=\"margin-left:14px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">Ability to perform detailed data entry work accurately and efficiently within deadlines.</span></span></span></li><li style=\"margin-left:14px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">Intermediate computer skills, knowledge of Microsoft Office programs, and ability to type proficiently.</span></span></span></li></ul><div style=\"margin-left:14px\">&nbsp;</div>",
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