Front Desk Assistant - Intern

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    "requisitionDescription": "<div><div><p data-pasted=\"true\"><strong>Position Summary:</strong></p><p>The Front Desk Float Intern is an entry-level opportunity designed for individuals interested in gaining hands-on experience in healthcare administration, customer service, and office operations within a nonprofit community healthcare organization. This role provides practical training and work experience while supporting front desk operations across multiple clinic or office locations as needed.</p><p>The intern will work closely with front office staff and leadership to learn patient service procedures, administrative responsibilities, and professional workplace expectations in a healthcare setting. No prior healthcare or office experience is required; training will be provided.</p><p><strong>Essential Functions:</strong></p><ul style=\"list-style-type: disc;margin-left: -0.25in;\"><li>Greet patients, visitors, and staff in a professional and welcoming manner&nbsp;</li><li>Assist with patient check-in and check-out procedures&nbsp;</li><li>Answer and direct incoming phone calls&nbsp;</li><li>Schedule, confirm, and update patient appointments&nbsp;</li><li>Assist with maintaining accurate patient and office records&nbsp;</li><li>Support scanning, filing, and document organization tasks&nbsp;</li><li>Help maintain clean, organized, and professional front desk areas&nbsp;</li><li>Provide administrative support to clinic and office staff as assigned&nbsp;</li><li>Float between departments or clinic locations based on operational needs&nbsp;</li><li>Respond professionally to patient questions and requests&nbsp;</li><li>Assist with data entry and general clerical duties&nbsp;</li><li>Maintain confidentiality of patient and organizational information in accordance with HIPAA guidelines&nbsp;</li><li>Participate in training sessions, team meetings, and professional development opportunities&nbsp;</li><li>Perform other administrative support duties as assigned</li></ul><p><strong>Learning Opportunities:</strong></p><p>This internship is designed to provide practical exposure and professional development in the following areas:</p><ul type=\"disc\"><li>Front office healthcare operations&nbsp;</li><li>Patient service and customer experience&nbsp;</li><li>Appointment scheduling and administrative workflows&nbsp;</li><li>Professional communication and workplace etiquette&nbsp;</li><li>Electronic health record (EHR) systems and office software&nbsp;</li><li>Time management, organization, and teamwork&nbsp;</li><li>Healthcare compliance and confidentiality standards</li></ul><p><strong>Qualifications</strong></p><p>No prior healthcare or office experience is required. Training and mentorship will be provided throughout the internship.</p><ul type=\"disc\"><li>High school diploma, GED, or currently enrolled in a high school, college, or vocational program&nbsp;</li><li>Interest in healthcare administration, nonprofit work, customer service, or office operations&nbsp;</li><li>Basic computer and keyboarding skills&nbsp;</li><li>Strong interpersonal and communication skills&nbsp;</li><li>Positive attitude and willingness to learn&nbsp;</li><li>Ability to maintain professionalism and confidentiality&nbsp;</li><li>Dependable attendance and flexibility to work at different office or clinic locations as needed&nbsp;</li><li>Strong organizational skills and attention to detail&nbsp;</li></ul><p><strong>Physical Demands:</strong></p><ul style=\"list-style-type: disc;margin-left: -0.25in;\"><li>May sit for long periods of time</li><li>Must be able to see and hear within normal range with or without correction device(s)</li><li>Dexterity and hand to eye coordination as normally associated with operating office equipment, computers and telephones</li></ul><p><strong>Work Environment:</strong></p><p>Professional, fast-pace office work environment</p></div></div>\n",
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