Home › Companies › 5a535e46 3012 42f1 Ad1b 3a99b2a252d1 19000101 000001 › Branch Experience Professional
Branch Experience Professional
5a535e46 3012 42f1 Ad1b 3a99b2a252d1 19000101 000001 · Glens Falls, NY, US, Glens Falls, NY; Latham, NY, US, Latham, NY; Plattsburgh, NY, US, Plattsburgh, NY · Active · $62,353–$70,000 / year · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 5a535e46 3012 42f1 Ad1b 3a99b2a252d1 19000101 000001 |
| Title | Branch Experience Professional |
| Normalized title | - |
| Department / team | - |
| Location | Glens Falls, NY, United States |
| Work model | - |
| Employment type | - |
| Salary | $62,353–$70,000 / year |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-06-05 / 2026-06-06 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 5a535e46 3012 42f1 Ad1b 3a99b2a252d1 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Glens Falls. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 5a535e46 3012 42f1 Ad1b 3a99b2a252d1 19000101 000001 |
| Source | ba152732-25b4-4ef1-8794-9088fe8b500f |
| ATS provider | ADP Workforce Now Recruiting |
Description
The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join our Branch Experience team as:
Branch Experience Professional
This opportunity may be perfect for you if you have experience in:
> Excellent Customer Service and Compliance
> Strong Attention to Detail
> Digital Proficiency & Problem Solving
About this position:
The Branch Experience Professional is responsible for operational soundness of branches and high-quality performance/skill level of branch staff. Will work as specialist in at least one area (i.e. Training and Development, Branch Assessment and Review, Project Management, Security, Fraud, and Compliance) but be required to cross-train and stay updated in all areas pertaining to branch operations and staff development.
Location: This position offers flexibility and may be based at various locations throughout the Company's service area including the Capital Region, Utica, and Plattsburgh.
Essential Job Functions:
> Manage Branch Experience aspect of fraud including coordinating fraud resolution from Customer Experience angle; collaborate with Regional Operations Managers and departments to communicate resolution with customer in timely manner; maintain/update fraud procedures and policies; work with Branch Experience team to create, deliver and schedule fraud training.
> Manage branch review process to ensure all branches perform self-reviews regularly and are operationally sound and compliant with security requirements, compliance regulations, Company policies and procedures. May respond to Audit findings and address procedural changes.
> Help facilitate branch staff training including development, delivery, scheduling, and follow-up. Training programs include Teller Training (classroom and on-the-job), Head Teller University, Platform Training. Coordinate monthly Retail Banking Group meetings.
> Facilitate special projects as designated by Branch Services Senior Manager or Retail Banking management team.
> Analyze and review data and documentation of processes and related controls to evaluate effectiveness of internal controls and identify best practices. Maintain and update policy and procedure manuals.
> Identify operational gaps Company-wide and develop processes to remediate issues identified.
> Team with branch management staff to address operational issues; design plans and implement solutions to internal control weaknesses and branch audit issues.
> Perform compliance, transactional, and operational testing across all processes. Create reports and presentations for management as appropriate.
> Assist Security with branch fraud issues. Educate branch staff on fraud issues and methods for mitigation.
> Manage vendor relations and work with ERM Committee as appropriate.
What you will need to thrive in this role:
In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having:
Education/Certifications:
> Bachelor’s Degree or equivalent experience in related field required
> 6 years of experience in banking, financial services, or related field required
Skills/Knowledge:
> Proficient in Microsoft Office Suite: Word, Excel, Outlook and PowerPoint; ability to learn job related software a must
> Attention to detail; ability to meet deadlines, prioritize tasks, adjust priorities and keep projects on target to completion
> Strong communications skills, both written and verbal; comfortable communicating with customers, co-workers, and management
Physical Demands and Work Environment:
> Ability to remain in a stationary position, often standing, for prolonged periods of time
> Ability to repetitively use a telephone, computer mouse, and keyboard for extended durations
> Ability to move, lift, carry cash bags, coin boxes, and branch equipment up to 30 pounds
> Travel to various branches as needed; travel can be completed by car, public transportation, or other reasonable means. Ability to travel is required to maintain client relationships and support business objectives.
> Ability to participate in rotational Saturday schedule to provide branch support
Reasonable accommodation will be provided as required by law to enable qualified individuals to perform the essential functions of the job.
What we will bring to the table:
We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring:
> Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays
> Medical, Dental, and Vision Insurance and Flexible Spending Plan
> Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership
> Education and Tuition Reimbursement
> Employee Assistance Program for our employees and their immediate family members
We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans.
We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms.
The salary range for this position is $62,535-$70,000 annually commensurate with experience and education. Additional compensation may be earned through the Company’s annual bonus program, subject to individual and company performance.
L1-st1
Full job record
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| Org ID | 9cc1655e-cf81-4cf1-861c-820bc9004437 |
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| Board ID | ba152732-25b4-4ef1-8794-9088fe8b500f |
| Provider | adp_workforcenow |
| Provider Job Key | 579446 |
| Title | Branch Experience Professional |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Glens Falls, NY, US, Glens Falls, NY; Latham, NY, US, Latham, NY; Plattsburgh, NY, US, Plattsburgh, NY |
| Department | — |
| Team | — |
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| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=5a535e46-3012-42f1-ad1b-3a99b2a252d1&ccId=19000101_000001&lang=en_US&type=JS&jobId=579446&jwId=9201228958514_1 |
| First Seen At | 2026-06-06 12:46:41Z |
| Last Seen At | 2026-06-06 12:46:41Z |
| Last Checked At | 2026-06-06 12:46:41Z |
| Last Changed At | 2026-06-06 12:46:41Z |
| Inactive At | — |
| Source Posted At | 2026-06-05 19:16:00Z |
| Source Updated At | — |
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"requisitionDescription": "<div><div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;font-size:11.0pt;background:white;' data-pasted=\"true\"><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'>The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join our <strong>Branch Experience </strong>team as: </span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;font-size:11.0pt;background:white;'><strong><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:#A80000;'>Branch Experience Professional</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;font-size:11.0pt;background:white;'><strong><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'>This opportunity may be perfect for you if you have experience in:</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;font-size:11.0pt;background:white;'><strong><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'>></span></strong><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'> Excellent Customer Service and Compliance</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;font-size:11.0pt;background:white;'><strong><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'>> </span></strong><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'>Strong Attention to Detail</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;font-size:11.0pt;background:white;'><strong><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'>> </span></strong><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'>Digital Proficiency & </span><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'>Problem Solving</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;font-size:11.0pt;background:white;'><strong><u><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'>About this position:</span></u></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;text-align:justify;line-height:normal;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;'>The Branch Experience Professional is responsible for operational soundness of branches and high-quality performance/skill level of branch staff. Will work as specialist in at least one area (i.e. Training and Development, Branch Assessment and Review, Project Management, Security, Fraud, and Compliance) but be required to cross-train and stay updated in all areas pertaining to branch operations and staff development.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><br></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'><strong>Location:</strong> This position offers flexibility and may be based at various locations throughout the Company's service area including the Capital Region, Utica, and Plattsburgh. </span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;font-size:11.0pt;background:white;'><strong><u><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'>Essential Job Functions:</span></u></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>> Manage Branch Experience aspect of fraud including coordinating fraud resolution from Customer Experience angle; collaborate with Regional Operations Managers and departments to communicate resolution with customer in timely manner; maintain/update fraud procedures and policies; work with Branch Experience team to create, deliver and schedule fraud training.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>> Manage branch review process to ensure all branches perform self-reviews regularly and are operationally sound and compliant with security requirements, compliance regulations, Company policies and procedures. May respond to Audit findings and address procedural changes.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>> Help facilitate branch staff training including development, delivery, scheduling, and follow-up. Training programs include Teller Training (classroom and on-the-job), Head Teller University, Platform Training. Coordinate monthly Retail Banking Group meetings.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>> Facilitate special projects as designated by Branch Services Senior Manager or Retail Banking management team.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>> Analyze and review data and documentation of processes and related controls to evaluate effectiveness of internal controls and identify best practices. Maintain and update policy and procedure manuals.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>> Identify operational gaps Company-wide and develop processes to remediate issues identified. </span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>> Team with branch management staff to address operational issues; design plans and implement solutions to internal control weaknesses and branch audit issues.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>> Perform compliance, transactional, and operational testing across all processes. Create reports and presentations for management as appropriate.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>> Assist Security with branch fraud issues. Educate branch staff on fraud issues and methods for mitigation.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>> Manage vendor relations and work with ERM Committee as appropriate.</span></p><p style='margin-right:0in;margin-left:.3in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;text-align:justify;text-indent:-.3in;line-height:normal;'><br></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;font-size:11.0pt;background:white;'><strong><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'>What you will need to thrive in this role:</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;font-size:11.0pt;background:white;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'>In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: </span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;font-size:11.0pt;background:white;'><strong><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'>Education/Certifications:</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;text-align:justify;line-height:normal;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;'>> </span><span style=\"font-size:16px;\">Bachelor’s Degree or equivalent experience in related field required</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;text-align:justify;line-height:normal;'><span style=\"font-size:16px;\">> 6 years of experience in banking, financial services, or related field required</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><strong><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>Skills/Knowledge:</span></strong></p><p style='margin-right:0in;margin-left:.3in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;text-align:justify;text-indent:-.3in;'><span style=\"font-size:16px;line-height:107%;\">> Proficient in Microsoft Office Suite: Word, Excel, Outlook and PowerPoint; ability to learn job related software a must</span></p><p style='margin-right:0in;margin-left:.3in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;text-align:justify;text-indent:-.3in;line-height:normal;'><span style=\"font-size:16px;\">> Attention to detail; ability to meet deadlines, prioritize tasks, adjust priorities and keep projects on target to completion</span></p><p style='margin-right:0in;margin-left:.3in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;text-align:justify;text-indent:-.3in;line-height:normal;'><span style=\"font-size:16px;\">> Strong communications skills, both written and verbal; comfortable communicating with customers, co-workers, and management</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><strong><u><span style='font-size:14px;font-family:\"Arial\",sans-serif;'>Physical Demands and Work Environment:</span></u></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><br></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>> Ability to remain in a stationary position, often standing, for prolonged periods of time</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>> Ability to repetitively use a telephone, computer mouse, and keyboard for extended durations</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>> Ability to move, lift, carry cash bags, coin boxes, and branch equipment up to 30 pounds</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>> Travel to various branches as needed; travel can be completed by car, public transportation, or other reasonable means. Ability to travel is required to maintain client relationships and support business objectives.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>> Ability to participate in rotational Saturday schedule to provide branch support</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;'>Reasonable accommodation will be provided as required by law to enable qualified individuals to perform the essential functions of the job.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><br></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><strong><span style='font-size:14px;font-family:\"Arial\",sans-serif;'>What we will bring to the table:</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><br></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;font-size:11.0pt;background:white;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'>We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring:</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;font-size:11.0pt;background:white;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'>> Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;font-size:11.0pt;background:white;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'>> Medical, Dental, and Vision Insurance and Flexible Spending Plan</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;font-size:11.0pt;background:white;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'>> Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;font-size:11.0pt;background:white;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'>> Education and Tuition Reimbursement</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;font-size:11.0pt;background:white;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'>> Employee Assistance Program for our employees and their immediate family members</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;font-size:11.0pt;background:white;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'>We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;font-size:11.0pt;background:white;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'>We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>The salary range for this position is $62,535-$70,000 annually commensurate with experience and education. Additional compensation may be earned through the Company’s annual bonus program, subject to individual and company performance.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;background:white;'>L1-st1</span></p><p><br></p></div></div>\n",
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