Senior Project Manager

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    "description": "<p><span style=\"color: rgb(35, 111, 161); font-weight: bold\">Transformation &amp; Change team, MAXIS Global Benefits Network</span></p>\n<p><span style=\"color: rgb(35, 111, 161); font-weight: bold\">Hybrid working with two days per week in MAXIS London office (possible European travel)</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(53, 152, 219); text-decoration: underline\"><span style=\"font-weight: bold\">Who are we?</span></span><br></p>\n<p><br></p>\n<p><span style=\"color: rgb(35, 111, 161)\">MAXIS GBN was co-founded in 1998 by MetLife and AXA, two of the largest and most trusted insurance companies in the world. In 2016, MAXIS GBN became a joint venture and established itself in London with offices at Monument where we employ an international team of nearly 100 staff, with another 90 based around the world.</span></p>\n<p><span style=\"color: rgb(35, 111, 161)\"> </span></p>\n<p><span style=\"color: rgb(35, 111, 161)\">At MAXIS GBN, we work with multinational companies to help them deliver employee benefits to their staff around the world. We offer global pooled and captive solutions as well as comprehensive wellness packages.</span></p>\n<p><span style=\"color: rgb(35, 111, 161)\"> </span></p>\n<p><span style=\"color: rgb(35, 111, 161)\">We do this through working with a network of insurance companies (members) in over 100 markets globally. More than 80% of our member insurers are owned by MetLife or AXA, the other 20% are independent local insurers – all are experts in their markets and help us to find the right solutions for the local offices of multinationals and their employees based there.</span></p>\n<p><span style=\"color: rgb(35, 111, 161)\"> </span></p>\n<p><span style=\"color: rgb(35, 111, 161)\">Our London headquarters houses support services from global marketing to finance to client reporting and underwriting while working with colleagues based in offices in locations across Europe, the USA and Asia.</span></p>\n<p><span style=\"color: rgb(52, 73, 94)\"> </span></p>\n<p><span style=\"color: rgb(53, 152, 219); text-decoration: underline\"><span style=\"font-weight: bold\">Summary of role</span></span></p>\n<p><br></p>\n<p><span style=\"color: rgb(35, 111, 161)\">The Senior Project Manager is responsible for the end‑to‑end delivery of complex, cross‑functional transformation initiatives across MAXIS.</span></p>\n<p><span style=\"color: rgb(35, 111, 161)\"> </span></p>\n<p><span style=\"color: rgb(35, 111, 161)\">The Senior Project Manager owns project delivery from early shaping and mobilisation through to implementation and benefits realisation, operating with a high degree of autonomy within agreed governance and tolerances. The role works closely with executive sponsors, business and technology teams, and third‑party suppliers and partners to drive delivery outcomes and ensure initiatives realise tangible business value.</span></p>\n<p><span style=\"color: rgb(35, 111, 161)\">This is a senior delivery role requiring strong judgement, commercial awareness, and the ability to bring structure, pace, and clarity to complex, ambiguous environments.</span></p>\n<p><span style=\"color: rgb(35, 111, 161)\">As the transformation delivery capability evolves, the scope of the role may expand to include formal people leadership responsibilities</span><br></p>\n<p><br></p>\n<p><span style=\"color: rgb(35, 111, 161); text-decoration: underline\"><span style=\"font-weight: bold\">Role responsibilities</span></span></p>\n<p><br></p>\n<p><span style=\"color: rgb(35, 111, 161); font-weight: bold\">Project Leadership &amp; Delivery</span></p>\n<ul>\n<li><span style=\"color: rgb(35, 111, 161)\">Accountable for the end‑to‑end delivery of one or more complex projects or workstreams, from initiation through to closure and benefits realisation</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Defines project scope, objectives, success measures, and delivery approach in line with business strategy and sponsor expectations</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Develops and maintains integrated project plans, timelines, dependencies, and delivery milestones</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Owns day‑to‑day delivery decisions within agreed tolerances, escalating exceptions and trade‑offs where required</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Proactively identifies, manages, and escalates risks, issues, and dependencies to protect delivery outcomes</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Ensures appropriate governance, reporting, and controls are in place throughout the project lifecycle</span></li>\n</ul>\n<p><span style=\"color: rgb(35, 111, 161)\"> </span></p>\n<p><span style=\"color: rgb(35, 111, 161); font-weight: bold\">Stakeholder &amp; Sponsor Management</span></p>\n<ul>\n<li><span style=\"color: rgb(35, 111, 161)\">Builds and maintains strong, trusted relationships with senior stakeholders and executive sponsors</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Provides clear, concise, and transparent updates on progress, risks, and delivery outlook</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Facilitates effective decision‑making by presenting options, implications, and recommendations</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Confidently challenges assumptions and plans, where required, to drive better delivery outcomes</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Manages stakeholder expectations in a fast‑paced, evolving environment</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Provides day‑to‑day leadership and coaching to project teams and delivery resources</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Creates a collaborative, outcome‑focused delivery environment</span></li>\n</ul>\n<p><span style=\"color: rgb(35, 111, 161)\"> </span></p>\n<p><span style=\"color: rgb(35, 111, 161); font-weight: bold\">Transformation &amp; Change Delivery</span></p>\n<ul>\n<li><span style=\"color: rgb(35, 111, 161)\">Delivers strategic transformation initiatives, including data, digital, and operating model change</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Works closely with Product Owners, SMEs, and delivery teams to shape requirements, priorities, and sequencing</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Ensures change is implemented effectively and embedded into business operations</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Supports readiness, transition, and handover into BAU ownership</span></li>\n</ul>\n<p><span style=\"color: rgb(35, 111, 161)\"> </span></p>\n<p><span style=\"color: rgb(35, 111, 161); font-weight: bold\">Commercial &amp; Vendor Management</span></p>\n<ul>\n<li><span style=\"color: rgb(35, 111, 161)\">Manages third‑party vendors and delivery partners in line with agreed contracts and outcomes</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Supports RFP processes, vendor evaluation, and selection activities</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Oversees supplier delivery performance, dependencies, and commercial obligations</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Ensures value for money and alignment between commercial arrangements and delivery objectives</span></li>\n</ul>\n<p><span style=\"color: rgb(35, 111, 161)\"> </span></p>\n<p><span style=\"color: rgb(35, 111, 161); font-weight: bold\">Financial Management &amp; Benefits Realisation</span></p>\n<ul>\n<li><span style=\"color: rgb(35, 111, 161)\">Accountable for managing project budgets, forecasts, and financial tracking within agreed limits</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Monitors spend, forecasts delivery costs, and highlights variances and risks early</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Works with sponsors and Finance to define, track, and report on benefits realisation post‑implementation</span></li>\n</ul>\n<p><span style=\"color: rgb(35, 111, 161)\"> </span></p>\n<p><span style=\"color: rgb(35, 111, 161); font-weight: bold\">Governance &amp; PMO Alignment</span></p>\n<ul>\n<li><span style=\"color: rgb(35, 111, 161)\">Operates in line with MAXIS project and programme governance frameworks</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Ensures consistent use of agreed standards, tools, templates, and reporting</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Contributes to portfolio‑level reporting, prioritisation, and dependency management</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Supports continuous improvement of delivery practices across the transformation portfolio</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Provides day‑to‑day leadership to project teams and delivery resources</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Coaches and supports junior project managers or delivery team members where required</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Creates a collaborative, outcome‑focused delivery environment</span></li>\n</ul>\n<p><span style=\"color: rgb(35, 111, 161)\"> </span></p>\n<p><span style=\"color: rgb(53, 152, 219); text-decoration: underline\"><span style=\"font-weight: bold\">Key skills required</span></span><br></p>\n<ul>\n<li><span style=\"color: rgb(35, 111, 161)\">Significant experience delivering complex end-to-end business and technology change initiatives</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Proven track record of delivering large‑scale transformation projects or programmes</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Strong experience working in cross‑functional environments (Business, Technology, Data)</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Demonstrated ability to operate effectively with senior and executive stakeholders</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Strong delivery judgement and ability to manage ambiguity and competing priorities</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Experience managing project budgets, delivery risk, and dependencies</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Excellent communication, influencing, and stakeholder management skills</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Relevant project management certifications (PRINCE2, PMP, AgilePM, etc.)</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(35, 111, 161); font-weight: bold\">Additional skills for success</span></p>\n<ul>\n<li><span style=\"color: rgb(35, 111, 161)\">Experience in insurance, financial services, or other regulated environments</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Exposure to data transformation initiatives (e.g. data platforms, reporting, analytics)</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Experience working across Agile, Waterfall, or hybrid delivery models</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Familiarity with delivery tools such as Monday.com, Jira, or similar</span></li>\n</ul>\n<p><span style=\"color: rgb(35, 111, 161)\"> </span></p>\n<p><span style=\"color: rgb(35, 111, 161); font-weight: bold\">Key Behaviours</span></p>\n<ul>\n<li><span style=\"color: rgb(35, 111, 161)\"><span style=\"font-weight: bold\">Ownership:</span> Takes full accountability for delivery outcomes</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\"><span style=\"font-weight: bold\">Judgement &amp; Challenge:</span> Makes sound decisions and constructively challenges where needed</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\"><span style=\"font-weight: bold\">Structured Thinking:</span> Brings clarity and order to complex delivery environments</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\"><span style=\"font-weight: bold\">Resilience:</span> Maintains momentum under pressure and through change</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\"><span style=\"font-weight: bold\">Collaboration:</span> Works effectively across functions, teams, and partners</span></li>\n</ul>\n<p><span style=\"color: rgb(35, 111, 161)\"> </span></p>\n<p><span style=\"color: rgb(35, 111, 161); font-weight: bold\">What Success Looks Like</span></p>\n<ul>\n<li><span style=\"color: rgb(35, 111, 161)\">Projects are delivered on time, within scope, budget, and agreed tolerances</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Stakeholders and sponsors are engaged, informed, and confident in delivery</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Risks and issues are identified early and actively managed</span></li>\n<li><span style=\"color: rgb(35, 111, 161)\">Change is embedded and tangible business benefits are realised</span></li>\n</ul>\n<p><span style=\"color: rgb(35, 111, 161)\"> </span></p>\n<p><span style=\"color: rgb(35, 111, 161); font-weight: bold\">Why This Role Matters</span></p>\n<p><span style=\"color: rgb(35, 111, 161)\">This role plays a critical part in delivering MAXIS’s transformation agenda. The Senior Project Manager ensures that strategic initiatives are executed effectively, risks are managed proactively, and investments deliver measurable value. As the delivery function evolves, the role also contributes to building a strong, sustainable transformation capability for MAXIS.</span></p>",
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