Outreach Coordinator

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  "location": {
    "raw": "Marquette, Michigan, 49855, United States",
    "city": "Marquette",
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    "id": "416",
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    "location": {
      "city": " Marquette",
      "state": "Michigan"
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    "departmentLabel": "Operations",
    "employmentStatusLabel": "Full-Time"
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    "location": {
      "city": " Marquette",
      "state": "Michigan",
      "postalCode": "49855",
      "addressCountry": "United States"
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    "datePosted": "2026-05-12",
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    "description": "<p><span style=\"font-family: Arial, sans-serif\">The Outreach Coordinator develops, plans and implements outreach, marketing programs and strategies in sync with area public utility company’s energy optimization program standards and goals.  The goals of successful outreach are to (1) increase program presence and awareness in varied residential utility customer segments targeted to achieve program participation outcomes; (2) build and strengthen relationships with community stakeholders, as well as current and prospective service recipients; and (3) increase program participation and lead efforts to augment customer satisfaction.   </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Tahoma, sans-serif\">DUTIES AND RESPONSIBILITIES</span></span></p>\n<p><span> </span></p>\n<p><span> </span></p>\n<ol>\n<li><span style=\"font-family: Tahoma, sans-serif\">Ensure that successful outreach and program marketing is achieved in accordance with client key performance indicators (KPIs).</span></li>\n<li><span style=\"font-family: Tahoma, sans-serif\">Develop outreach strategies to support program performance goals through the coordination of strategic program promotions and outreach activities.</span></li>\n<li><span style=\"font-family: Tahoma, sans-serif\">Establish outreach metrics to ensure outreach strategies remain consistent with overall program goals and objectives.</span></li>\n<li><span style=\"font-family: Tahoma, sans-serif\">Advise internal teams on any relevant program concerns and recommend changes to current procedures based on outreach trends.</span></li>\n<li><span style=\"font-family: Tahoma, sans-serif\">Work closely with Marketing support staff to lead communication messaging strategies for overall program</span></li>\n<li><span style=\"font-family: Tahoma, sans-serif\">Participate in and conduct ongoing outreach training of staff.</span></li>\n<li><span style=\"font-family: Tahoma, sans-serif\">Establish community support channels; work with contractors, clients and community stakeholders to ensure success of program.</span></li>\n<li><span style=\"font-family: Tahoma, sans-serif\">Organize and coordinate outreach events from inception to completion.</span></li>\n<li><span style=\"font-family: Tahoma, sans-serif\">Interface with management and other departments to plan &amp; meet company benchmarks.</span></li>\n<li><span style=\"font-family: Tahoma, sans-serif\">Prospect potential program partners and conduct eligibility site audits with Program Manager</span></li>\n<li><span style=\"font-family: Tahoma, sans-serif\">Drafts and delivers client reports and communications as needed.</span></li>\n<li><span style=\"font-family: Tahoma, sans-serif\">Performs related work as required. </span></li>\n</ol>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Tahoma, sans-serif\">MINIMUM REQUIREMENTS</span></span></p>\n<p><span style=\"font-family: Tahoma, sans-serif\"> </span></p>\n<ul>\n<li><span style=\"font-family: Tahoma, sans-serif\">Bachelors' degree in Public Relations, Marketing, Communications, Business or related area, or equivalent education and work experience.</span></li>\n<li><span style=\"font-family: Tahoma, sans-serif\">Proven successful track record in motivated marketing and outreach efforts.</span></li>\n<li><span style=\"font-family: Tahoma, sans-serif\">Proven ability to effectively plan, direct, organize and administer diverse activities to ensure effective delivery of work programs.</span></li>\n<li><span style=\"color: rgb(51, 51, 51); font-family: Tahoma, sans-serif\">Ability to prioritize activities, meet deadlines and manage multiple tasks, from program planning to client meetings.</span></li>\n<li><span style=\"font-family: Tahoma, sans-serif\">Ability to work independently, take initiative, and handle a variety of activities concurrently.</span></li>\n<li><span style=\"color: rgb(51, 51, 51); font-family: Tahoma, sans-serif\">Ability to anticipate challenges, plan for solutions, and work within existing structures to overcome barriers.</span></li>\n<li><span style=\"color: rgb(51, 51, 51); font-family: Tahoma, sans-serif\">Ability to work in cross-functional and matrix-managed teams.</span></li>\n<li><span style=\"font-family: Tahoma, sans-serif\">Possess an innovative and open-minded approach to all aspects of work<span style=\"color: rgb(51, 51, 51)\"><span> </span>Solid project management skills.</span></span></li>\n<li><span style=\"color: rgb(51, 51, 51); font-family: Tahoma, sans-serif\">Intermediate level of proficiency in Excel and other Microsoft Office Suite applications.</span></li>\n<li><span style=\"color: rgb(51, 51, 51); font-family: Tahoma, sans-serif\">Excellent written and verbal communication skills.</span></li>\n<li><span style=\"color: rgb(51, 51, 51); font-family: Tahoma, sans-serif\">Ability to travel as needed.</span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Tahoma, sans-serif\">PREFERRED QUALIFICATIONS</span></span></p>\n<ol>\n<li><span style=\"font-family: Tahoma, sans-serif\">5 years marketing/community outreach/communications or related business experience.</span></li>\n<li><span style=\"font-family: Tahoma, sans-serif\">Supervisory experience.</span></li>\n<li><span style=\"font-family: Tahoma, sans-serif\">Knowledge of weatherization and energy efficiency industry.</span></li>\n<li><span style=\"font-family: Tahoma, sans-serif\">Sales experience (Although there are no sales involved, the successful candidate will have the skills/ability to qualify the utility customer for the program, validate and overcome any objections, and close the deal)</span></li>\n</ol>",
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