Pediatric Office Manager

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    "html_title": "Smilebuilderz LLC - Pediatric Office Manager",
    "description_html": "<p>We are seeking a dedicated and experienced Pediatric Office Manager to oversee the daily operations of our pediatric dental office in Lancaster, PA. The ideal candidate will ensure smooth workflow, high-quality patient care, and an efficient and supportive work environment for both staff and providers.</p><p><br></p><p><u>Schedule:</u></p><p>Monday-Thursday 7:30am-5:30pm</p><p>Fridays 7:30am-4:30pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Office Operations &amp; Administration:</strong></p><ul><li>Oversee the day-to-day administrative functions of the pediatric office.</li><li>Ensure compliance with HIPAA, OSHA, and all relevant healthcare regulations.</li><li>Maintain patient scheduling, billing, and insurance processes for efficiency.</li><li>Develop and implement office policies and procedures to improve patient experience and office productivity.</li><li>Manage inventory and ordering of office and clinical supplies.</li></ul><p><br></p><p><strong>Staff Management &amp; Leadership:</strong></p><ul><li>Supervise front desk staff, dental assistants, and other team members.</li><li>Conduct staff training, performance evaluations, and conflict resolution.</li><li>Develop work schedules to ensure appropriate staffing levels.</li><li>Foster a positive, team-oriented office culture.</li></ul><p><br></p><p><strong>Patient Experience &amp; Customer Service:</strong></p><ul><li>Ensure exceptional customer service and a welcoming environment for children and families.</li><li>Address patient concerns, complaints, and feedback in a professional manner.</li><li>Monitor and improve patient wait times and overall office efficiency.</li></ul><p><br></p><p><strong>Financial &amp; Insurance Management:</strong></p><ul><li>Oversee billing, coding, and insurance claims processing.</li><li>Work closely with billing specialists to reduce claim denials and optimize revenue cycle management.</li><li>Manage office budget, expenses, and financial reporting.</li></ul>",
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      "datePosted": "2026-05-01T14:57:11-05:00",
      "description": "<p>Description</p><p>We are seeking a dedicated and experienced Pediatric Office Manager to oversee the daily operations of our pediatric dental office in Lancaster, PA. The ideal candidate will ensure smooth workflow, high-quality patient care, and an efficient and supportive work environment for both staff and providers.</p><p><br/></p><p><u>Schedule:</u></p><p>Monday-Thursday 7:30am-5:30pm</p><p>Fridays 7:30am-4:30pm</p><p><br/></p><p><strong>Key Responsibilities:</strong></p><p><br/></p><p><strong>Office Operations & Administration:</strong></p><ul><li>Oversee the day-to-day administrative functions of the pediatric office.</li><li>Ensure compliance with HIPAA, OSHA, and all relevant healthcare regulations.</li><li>Maintain patient scheduling, billing, and insurance processes for efficiency.</li><li>Develop and implement office policies and procedures to improve patient experience and office productivity.</li><li>Manage inventory and ordering of office and clinical supplies.</li></ul><p><br/></p><p><strong>Staff Management & Leadership:</strong></p><ul><li>Supervise front desk staff, dental assistants, and other team members.</li><li>Conduct staff training, performance evaluations, and conflict resolution.</li><li>Develop work schedules to ensure appropriate staffing levels.</li><li>Foster a positive, team-oriented office culture.</li></ul><p><br/></p><p><strong>Patient Experience & Customer Service:</strong></p><ul><li>Ensure exceptional customer service and a welcoming environment for children and families.</li><li>Address patient concerns, complaints, and feedback in a professional manner.</li><li>Monitor and improve patient wait times and overall office efficiency.</li></ul><p><br/></p><p><strong>Financial & Insurance Management:</strong></p><ul><li>Oversee billing, coding, and insurance claims processing.</li><li>Work closely with billing specialists to reduce claim denials and optimize revenue cycle management.</li><li>Manage office budget, expenses, and financial reporting.</li></ul><p>Requirements</p><p><strong>Qualifications:</strong></p><p><br/></p><p><strong>Education:</strong> Bachelor’s degree in Healthcare Administration, Business Management, or a related field preferred.</p><p><br/></p><p><strong>Experience:</strong></p><ul><li>3+ years of experience in medical, dental, or pediatric office management.</li><li>Experience with EHR/EPM systems (e.g., Dentrix, EPIC, or similar).</li><li>Knowledge of insurance verification, billing, and coding (medical or dental).</li></ul><p><br/></p><p><strong>Skills:</strong></p><ul><li>Strong leadership and organizational skills.</li><li>Excellent communication and customer service abilities.</li><li>Ability to multitask and problem-solve in a fast-paced environment.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook).</li></ul><p><br/></p><p><strong>Benefits:</strong></p><ul><li>Competitive salary based on experience.</li><li>Health, dental, and vision insurance.</li><li>Paid time off and holidays.</li><li>401(k)</li><li>Professional development and training opportunities.</li></ul><p><br/></p><p><u>Schedule:</u></p><p>Monday-Thursday 7:30am-5:30pm</p><p>Fridays 7:30am-4:30pm</p>",
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          "streetAddress": "1875 Lititz Pike",
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    "requirements_text": "Qualifications:\n Education: Bachelor’s degree in Healthcare Administration, Business Management, or a related field preferred.\n Experience:\n 3+ years of experience in medical, dental, or pediatric office management.\n Experience with EHR/EPM systems (e.g., Dentrix, EPIC, or similar).\n Knowledge of insurance verification, billing, and coding (medical or dental).\n Skills:\n Strong leadership and organizational skills.\n Excellent communication and customer service abilities.\n Ability to multitask and problem-solve in a fast-paced environment.\n Proficiency in Microsoft Office Suite (Word, Excel, Outlook).\n Benefits:\n Competitive salary based on experience.\n Health, dental, and vision insurance.\n Paid time off and holidays.\n 401(k)\n Professional development and training opportunities.\n Schedule:\n Monday-Thursday 7:30am-5:30pm\n Fridays 7:30am-4:30pm"
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