IT Lead/Manager, Legal Environment Preferred, Hybrid

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          "text": "<p>IT Lead/Manager, Legal Environment Preferred, Hybrid in Chicago, IL</p><p>&#xa0;</p><p>We are seeking a hands-on IT Lead/Manager to support and enhance the technology environment at a growing law firm with 80+ employees.&#xa0; This role is ideal for someone who understands that in a legal setting, technology is mission-critical downtime impacts client service, deadlines, and case outcomes. &#xa0;You will serve as a trusted partner to attorneys, paralegals, and operations leadership, ensuring systems are reliable, secure, and optimized for legal workflows.&#xa0; You will balance day-to-day IT execution with continuous improvement, helping the firm operate efficiently while maintaining strict confidentiality and security standards.&#xa0; <strong><u>This is a Hybrid position in Chicago, IL with some onsite required.</u></strong></p><p>&#xa0;</p><p>IT Lead/Manager Responsibilities:</p><p>&#xa0;</p><p>- Ensure uptime and reliability of core systems supporting legal operations (network, file access, VPN, printing, devices).</p><p>- Provide responsive, white-glove IT support to attorneys and staff in a fast-paced, deadline-driven environment.</p><p>- Troubleshoot and resolve issues quickly , minimizing disruption to billable work and court deadlines.</p><p>- Liaise relationships with external IT and security vendors , ensuring service quality and accountability.</p><p>- Support and improve document management, file access, and collaboration workflows critical to legal teams.</p><p>- Deploy and manage user technology (laptops, mobile devices, applications) for onboarding and ongoing use.</p><p>- Evaluate, test, and implement new tools that improve legal productivity and efficiency.</p><p>- Support cybersecurity and compliance efforts, including SOC 2 and client-driven security assessments.</p><p>- Help develop and maintain IT policies and procedures aligned with confidentiality, data protection, and ethical obligations.</p><p>- Lead and mentor IT staff while coordinating internal and external support resources.</p>",
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          "text": "<p>IT Lead/Manager Qualifications:</p><p>&#xa0;</p><p>- Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).</p><p>- 4+ years of hands-on IT experience in a professional environment.</p><p>- Experience supporting multi-user environments and end-user computing.</p><p>- Prior leadership or supervisory experience required.</p><p>- Experience supporting IT in a professional services or legal environment (law firm experience strongly preferred).</p><p>- Strong understanding of networking and secure remote access (VPN, MFA, file sharing).</p><p>- Ability to operate in a high-pressure, deadline-driven environment where responsiveness matters.</p><p>- Proven ability to communicate clearly with non-technical professionals , including attorneys.</p><p>- Experience managing vendors and third-party IT providers.</p><p>- Strong troubleshooting skills across Windows, Mac, and common office platforms.</p><p>- High level of professionalism, discretion, and commitment to confidentiality.</p><p>- A proactive mindset—anticipating issues before they impact legal work.</p><p>- Experience with legal technologies (e.g. document management systems, etc.) is a plus.</p><p>- Familiarity with security and compliance frameworks (SOC 2, client security questionnaires) is a plus.</p><p>- Certifications such as CompTIA, Network+, Cisco (CCNA), or similar is a plus.</p><p>- Experience supporting multi-user environments and end-user computing is a plus.</p><p>- Proven ability to work successfully with limited supervision.</p><p>- Graphic Design skills are a plus.</p><p>&#xa0;</p><p>Benefits include medical insurance, retirement plan, PTO, etc.</p><p>&#xa0;</p><p>Keywords:&#xa0; Chicago IL Jobs, IT Lead/Manager, Cisco Certified Network Administrator, CCNA, Cisco, CompTIA, File Sharing, Graphic Design, Law Firm, Mac, MFA, Multi-factor Authentication, Network, Network+, Networking, Office, 365, SOC 2, VPN, Windows, Hybrid, Onsite, Work From Home, Remote, Chicago Recruiters, IT Jobs, Chicago Recruiting</p><p>&#xa0;</p><p>Looking to hire an IT Lead/Manager in Chicago, IL or in other cities? &#xa0;Our IT recruiting agencies and staffing companies can help.</p><p>&#xa0;</p><p>We help companies that are looking to hire IT Leads/Managers for jobs Chicago, Illinois and in other cities too.&#xa0; Please contact our IT recruiting agencies and IT staffing companies today!</p>",
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