Policy & Procedure Writer

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    "requisitionDescription": "<div><p id=\"isPasted\">Position Overview &nbsp;</p><p>Triad Financial Services is a leading provider of financial services and solutions, serving clients worldwide. We are seeking a highly motivated and skilled Policy &amp; Procedure Writer to join our growing team. As a Policy and Procedure Writer with mortgage industry experience, you will engage subject matter experts, department management, project managers and compliance staff in your initiative to develop standardized policies and procedures. These policies and procedures will breakdown all organizational, departmental and employee level accountabilities, procedures and any other related best practices. Upon completion of initial drafts, Department Management will review and suggest corrections that will need to be completed. Once these corrections are completed, the document must go through a review by our Compliance Department which will add necessary regulatory changes. All documentation will be reviewed by Senior Management for final approval. This position requires that you write and produce a finalized work product, not start at the edit stage and hand it off for clean-up.&nbsp;</p><p>Essential Functions: &nbsp;</p><ul><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW254390086 BCX8\"><span class=\"NormalTextRun SCXW254390086 BCX8\">Design high-quality procedural documents that are clear, concise and accurate</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW254390086 BCX8\"><span class=\"NormalTextRun SCXW254390086 BCX8\">Analyze, research and develop policy and procedure documents</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW254390086 BCX8\"><span class=\"NormalTextRun SCXW254390086 BCX8\">Revise and update procedures regularly to ensure the most up to date procedures are readily available and subject matter remains accurate</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW254390086 BCX8\"><span class=\"NormalTextRun SCXW254390086 BCX8\">Partner with Subject Matter Experts (SME&rsquo;s), Managers, Department Leaders to create and/or revise departmental procedures through process mapping; develop training modules, user guides, job aids., capturing written details, asking clarifying questions when necessary.</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW254390086 BCX8\"><span class=\"NormalTextRun SCXW254390086 BCX8\">Responsible for driving and leading the development, review and on-going maintenance of operational procedures, training materials, process maps, communication, and communication plans, working with applicable Department Leaders, as necessary.</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW254390086 BCX8\"><span class=\"NormalTextRun SCXW254390086 BCX8\">Ensure all materials are aligned with corporate policies &amp; procedures.</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW254390086 BCX8\"><span class=\"NormalTextRun SCXW254390086 BCX8\">Communicate effectively with all organizational employees to ensure accuracy and complete the approval process</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW254390086 BCX8\"><span class=\"NormalTextRun SCXW254390086 BCX8\">Create job aids and desk reference material to assist in training, accuracy and efficiency</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW254390086 BCX8\"><span class=\"NormalTextRun SCXW254390086 BCX8\">Utilize creative thinking to suggest process streamlining or improvements</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW254390086 BCX8\"><span class=\"NormalTextRun SCXW254390086 BCX8\">Maintain policies and procedure in a centralized database</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW254390086 BCX8\"><span class=\"NormalTextRun SCXW254390086 BCX8\">Track all changes and revisions to all procedural documents</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW254390086 BCX8\"><span class=\"NormalTextRun SCXW254390086 BCX8\">Various administrative duties as assigned</span></span></li></ul><p>Minimum Qualifications: &nbsp;</p><ul><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW254390086 BCX8\"><span class=\"NormalTextRun SCXW254390086 BCX8\">2 </span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW254390086 BCX8\">+ of</span><span class=\"NormalTextRun SCXW254390086 BCX8\"> experience with writing corporate policies and procedures is preferred.</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW254390086 BCX8\"><span class=\"NormalTextRun SCXW254390086 BCX8\">Experience with mortgage terminology and servicing</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW254390086 BCX8\"><span class=\"NormalTextRun SCXW254390086 BCX8\">Intermediate to Advance MS Word experience, including headers/footers, table of contents, formatting, style application, etc.&nbsp;</span></span></li><li>Examples: different footer/header that changes throughout the document</li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW254390086 BCX8\"><span class=\"NormalTextRun SCXW254390086 BCX8\">Exceptionally effective oral and written communication skills</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW254390086 BCX8\"><span class=\"NormalTextRun SCXW254390086 BCX8\">Knowledge of grammatical structure and content; 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