Native Structured
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"jobOpeningName": "Director, Revenue Operations",
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"datePosted": "2026-05-13",
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"description": "<p><span style=\"color: rgb(26, 23, 23); font-size: 12pt\"><span style=\"font-size: 10pt; font-weight: bold\"><span style=\"font-size: 18pt\">Director, Revenue Operations</span><br>About Us:</span></span></p>\n<p><span style=\"color: rgb(26, 23, 23); font-size: 10pt\">At Fullbay, our mission is simple — to create safer roads for our families and yours. As leaders in the heavy-duty repair industry, we power shops with technology that helps them run smarter and more efficiently. As an AI-First company, we invite artificial intelligence to eliminate friction, spark innovation, and drive efficiencies in every conversation— for our teams and our customers.<br><br></span></p>\n<p><span style=\"font-size: 10pt\"><span style=\"color: rgb(26, 23, 23); font-weight: bold\">Position Overview:</span></span></p>\n<p><span style=\"font-size: 10pt\">Headquartered in Phoenix, AZ, Fullbay is the number one cloud-based shop management software for commercial repair shops and is growing fast. This is an exciting opportunity to join a high-performing team and help shape the next phase of growth for the company. As the Director of Revenue Operations, the role is responsible for aligning and optimizing the processes, systems, and data that drive revenue growth across marketing, sales, and customer success. This strategic leader ensures that all revenue-generating teams operate efficiently, share unified data, and follow consistent strategies to accelerate pipeline growth, improve forecasting accuracy, and maximize lifetime customer value.</span></p>\n<p><br><br></p>\n<p><span style=\"color: rgb(26, 23, 23); font-size: 18pt\">Primary Duties & Responsibilities:</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Project lead the end-to-end implementation of a new quoting and subscription platform, ensuring seamless integration between the CRM and core product systems to improve efficiency and data accuracy.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Ensure alignment and collaboration between marketing, sales, and customer success teams to drive end-to-end revenue growth.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Oversee all GTM processes, including process optimization, sales variable compensation, territory management, forecasting, and the operating cadence</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Partnering with applications team to streamline full tech stack across Sales, Marketing, and Customer Success (Onboarding), ensuring each team has the right tools to succeed while continuously identifying opportunities to drive efficiency and enhance performance through automation and AI </span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Ensure data integrity, compliance, and system integrations across all revenue platforms.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Build and maintain comprehensive dashboards to monitor revenue metrics, pipeline health, and conversion rates.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Lead forecasting and performance analysis processes to inform executive decision-making.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Deliver actionable insights and recommendations to optimize revenue strategy and operational efficiency.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Identify and streamline inefficiencies across the revenue funnel.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Standardize processes for lead management, pipeline development, deal execution, and renewals.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Establish and monitor SLAs between teams to ensure accountability and customer satisfaction.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Manage and mentor the RevOps team, fostering a culture of collaboration, data-driven decision-making, and continuous improvement.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Serve as a trusted advisor to the leadership team on revenue planning and organizational scalability.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Collaborate with Sales Enablement to develop and operationalize sales playbooks</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Design sales compensation and incentive plans that motivate performance and align with Bevi’s revenue growth and customer retention goals</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Adheres to all confidentiality and compliance regulations.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Performs other duties as assigned.<br><br></span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 12pt; font-weight: bold\">Minimum Education & Work Experience:</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Bachelor’s degree in Business, Finance, Economics, Data Analytics, or a related field.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">10+ years of experience in a Revenue Operations or Sales/CS Operations leadership role</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Proven experience driving cross-functional alignment in a high-growth SaaS or B2B organization.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Deep understanding of CRM systems, marketing automation, and analytics tools.<br><br></span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 12pt; font-weight: bold\">Key Skills and Qualifications:</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Excellent communication and presentation skills, with the ability to effectively communicate data insights to non-technical stakeholders.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Strong analytical and problem-solving skills with the ability to turn complex data into clear, actionable insights.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Strong understanding of business processes and KPIs, with the ability to translate business needs into BI solutions.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Provide timely updates on project progress, changes, and any potential issues.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Establish timelines and milestones, and allocate resources accordingly.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Assess and manage project risks, ensuring proactive solutions are in place.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Experience with SaaS or subscription based business models, as well as PLG or e-commerce.<br><br></span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 12pt; font-weight: bold\">Physical Demands and Work Environment:</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Regularly required to sit at a desk in front of a computer and use hands to finger, handle, or feel objects, tools, or controls (including a computer keyboard and operating a telephone), lift and/or move up to 10 pounds. </span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Frequently requires the use of hands and arms for reaching, as well as the ability to walk and communicate effectively through speaking and listening.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Specific vision abilities required by this position include close vision, color vision, and the ability to adjust focus. </span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Noise level in the work environment is usually moderate.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt\">Type on a computer keyboard and look at a computer monitor, and operate a cell phone or a computer-based phone</span></li>\n</ul>",
"compensation": "$174,185 - $205,000",
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