Home › Companies › Hdks Fa Ca2 Oraclecloud Com CX 1 › Specialist Representative - Bodily Injury/Casualty
Specialist Representative - Bodily Injury/Casualty
Hdks Fa Ca2 Oraclecloud Com CX 1 · Waterloo, ONT, Canada; Waterloo - 111 Westmount S; Mississauga - 77 City Centre; Toronto - 333 Bay; Ottawa - 343 Preston · Hybrid · Active · $73,500–$123,500 / year · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Hdks Fa Ca2 Oraclecloud Com CX 1 |
| Title | Specialist Representative - Bodily Injury/Casualty |
| Normalized title | - |
| Department / team | Claims |
| Location | Waterloo, Canada |
| Work model | Hybrid / Hybrid |
| Employment type | Full Time |
| Salary | $73,500–$123,500 / year |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-18 / 2026-06-19 |
| Changed / last seen | 2026-06-22 / 2026-06-22 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Hdks Fa Ca2 Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Waterloo. | Open |
| Department jobs | Active postings in Claims. | Open |
| Work model jobs | Active Hybrid postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Hdks Fa Ca2 Oraclecloud Com CX 1 |
| Source | f92001ae-1980-414f-9c58-2d4419b9c790 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
The Opportunity
Reporting to the Leader, National Casualty and Bodily Injury Claims, you are a Claims professional with a track record of progressively challenging claims handling. You will be accountable for the investigation, negotiation and settlement of Complex Third Party Bodily Injury and Casualty claims. This includes Automobile, Homeowners, and Commercial third party claims. You are motivated by a challenge and strive to continually develop yourself and others. You actively support change and seek to improve. You have effectively managed a portfolio of Senior Casualty and Bodily Injury claims. You are able to work autonomously, while understanding and supporting the Team environment. You are willing to assist others and are comfortable coaching and mentoring junior team members. You have a desire to be part of a diverse, highly engaged and high-performance team.
What to Expect
Managing a portfolio of complex Bodily Injury, Casualty, and General Liability Claims.
Engage all stakeholders in the effective management of a claim including underwriting, reinsurance, actuary and senior leadership
Represent Definity in litigation, mediation, and alternate dispute processes
Assist in training and providing technical support to team members
Mentoring and Coaching junior team members
Professional, friendly, and courteous in all interactions, whether with customer, co-workers or vendors
Perform well in a busy operation and remain calm under pressure
Strive to continually push the boundaries of your adjusting experience and personal learnings
Team player adaptable to changing environment
Strong written and verbal communication skills
Ability to work independently
What You Bring
University degree in any discipline or a 2 year college diploma from a provincially recognized and funded community college or fully completed CIP designation
Bilingualism in both English and French is an asset
Licensed in multiple provinces is an asset
A minimum of 8 - 10 years general claims handling experience
A minimum of 4 years claims experience handling large CGL and/or bodily injury claims Experience with mediation, arbitration and litigation
A passion for coaching and mentoring junior staff
You’re dependable with strong interpersonal skills
You have strong communication skills
You’re focused on building engagement and culture
Proficient in MS Office and strong computer skills
Salary Range: $73,500 - $123,500
Organization
Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.
We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.
Company
Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.
This position is being posted to fill an existing vacancy.
Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.
What’s in it for you?
Hybrid work schedule for most roles
Company share ownership program
Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
Pension and savings programs, with company-matched RRSP contributions
Paid volunteer days and company matching on charitable donations
Educational resources, tuition assistance, and paid time off to study for exams
Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
Wellness and recognition programs
Discounts on products and services
Go ahead and expect a lot — you deserve it.
It’s better here — but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].
This role requires successful clearance of background checks (including criminal checks and leadership references).
#LI-Hybrid
Full job record
| Job ID | 3a5898f0ce608e3ab6ff760cf2e655c81e4ae2b8 |
| Org ID | 5cd60e0f-4918-41e9-8df8-3cbe75f5b740 |
| Source ID | f92001ae-1980-414f-9c58-2d4419b9c790 |
| Board ID | f92001ae-1980-414f-9c58-2d4419b9c790 |
| Provider | oracle_hcm |
| Provider Job Key | 9170 |
| Title | Specialist Representative - Bodily Injury/Casualty |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Waterloo, ONT, Canada; Waterloo - 111 Westmount S; Mississauga - 77 City Centre; Toronto - 333 Bay; Ottawa - 343 Preston |
| Department | Claims |
| Team | — |
| Employment Type | full_time |
| Workplace Type | hybrid |
| Remote Policy | hybrid |
| Country | Canada |
| Region | — |
| City | Waterloo |
| Salary Raw | Salary Range: $73,500 - $123,500 Organization Definity is the parent company to some of Canada’s most long-stand |
| Salary Min | 73,500 |
| Salary Max | 123,500 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://hdks.fa.ca2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/Careers-Definity/job/9170 |
| Apply URL | https://hdks.fa.ca2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/Careers-Definity/job/9170 |
| First Seen At | 2026-06-19 12:05:05Z |
| Last Seen At | 2026-06-22 15:06:24Z |
| Last Checked At | 2026-06-22 15:06:24Z |
| Last Changed At | 2026-06-22 15:06:24Z |
| Inactive At | — |
| Source Posted At | 2026-06-18 13:20:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hdks.fa.ca2.oraclecloud.com|CX_1/date=2026-06-22/2026-06-22T15-06-18-629Z-8b35b1ff2641f139c8ea65ddf83b6f7323551587446f3e9903b6d8773c5ef021.json |
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"ExternalDescriptionStr": "<p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\"><strong>The Opportunity </strong></span></span></p><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">Reporting to the Leader, National Casualty and Bodily Injury Claims, you are a Claims professional with a track record of progressively challenging claims handling. You will be accountable for the investigation, negotiation and settlement of Complex Third Party Bodily Injury and Casualty claims. This includes Automobile, Homeowners, and Commercial third party claims. You are motivated by a challenge and strive to continually develop yourself and others. You actively support change and seek to improve. You have effectively managed a portfolio of Senior Casualty and Bodily Injury claims. You are able to work autonomously, while understanding and supporting the Team environment. You are willing to assist others and are comfortable coaching and mentoring junior team members. You have a desire to be part of a diverse, highly engaged and high-performance team.</span></span></p><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\"><strong>What to Expect</strong></span></span></p><ul style=\"list-style-type: disc;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">Managing a portfolio of complex Bodily Injury, Casualty, and General Liability Claims. </span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">Engage all stakeholders in the effective management of a claim including underwriting, reinsurance, actuary and senior leadership</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">Represent Definity in litigation, mediation, and alternate dispute processes</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">Assist in training and providing technical support to team members</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">Mentoring and Coaching junior team members</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">Professional, friendly, and courteous in all interactions, whether with customer, co-workers or vendors</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">Perform well in a busy operation and remain calm under pressure</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">Strive to continually push the boundaries of your adjusting experience and personal learnings</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">Team player adaptable to changing environment</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">Strong written and verbal communication skills</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Ability to work independently</span></span></p></li></ul><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"> </span></span></p><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\"><strong>What You Bring</strong></span></span></p><ul style=\"list-style-type: disc;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">University degree in any discipline or a 2 year college diploma from a provincially recognized and funded community college or fully completed CIP designation</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">Bilingualism in both English and French is an asset</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">Licensed in multiple provinces is an asset</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">A minimum of 8 - 10 years general claims handling experience</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">A minimum of 4 years claims experience handling large CGL and/or bodily injury claims Experience with mediation, arbitration and litigation</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">A passion for coaching and mentoring junior staff</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">You’re dependable with strong interpersonal skills</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">You have strong communication skills</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">You’re focused on building engagement and culture</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">Proficient in MS Office and strong computer skills</span></span></p></li></ul><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\"> </span></span></p><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 11pt; line-height: 115%;\"><strong>Salary Range:</strong> $73,500 - $123,500</span></span></p><p style=\"text-align: justify;\"> </p>",
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}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/3a5898f0ce608e3ab6ff760cf2e655c81e4ae2b8?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/5cd60e0f-4918-41e9-8df8-3cbe75f5b740JSONGET https://api.bluedoor.sh/job-postings/v1/sources/f92001ae-1980-414f-9c58-2d4419b9c790JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/3a5898f0ce608e3ab6ff760cf2e655c81e4ae2b8/eventsJSON