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HomeCompaniesHdks Fa Ca2 Oraclecloud Com CX 1Specialist Representative - Bodily Injury/Casualty

Specialist Representative - Bodily Injury/Casualty

Hdks Fa Ca2 Oraclecloud Com CX 1 · Waterloo, ONT, Canada; Waterloo - 111 Westmount S; Mississauga - 77 City Centre; Toronto - 333 Bay; Ottawa - 343 Preston · Hybrid · Active · $73,500–$123,500 / year · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyHdks Fa Ca2 Oraclecloud Com CX 1
TitleSpecialist Representative - Bodily Injury/Casualty
Normalized title-
Department / teamClaims
LocationWaterloo, Canada
Work modelHybrid / Hybrid
Employment typeFull Time
Salary$73,500–$123,500 / year
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-18 / 2026-06-19
Changed / last seen2026-06-22 / 2026-06-22

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PageWhat it containsOpen
Company jobsActive postings from Hdks Fa Ca2 Oraclecloud Com CX 1.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Waterloo.Open
Department jobsActive postings in Claims.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyHdks Fa Ca2 Oraclecloud Com CX 1
Sourcef92001ae-1980-414f-9c58-2d4419b9c790
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description The Opportunity Reporting to the Leader, National Casualty and Bodily Injury Claims, you are a Claims professional with a track record of progressively challenging claims handling. You will be accountable for the investigation, negotiation and settlement of Complex Third Party Bodily Injury and Casualty claims. This includes Automobile, Homeowners, and Commercial third party claims. You are motivated by a challenge and strive to continually develop yourself and others. You actively support change and seek to improve. You have effectively managed a portfolio of Senior Casualty and Bodily Injury claims. You are able to work autonomously, while understanding and supporting the Team environment. You are willing to assist others and are comfortable coaching and mentoring junior team members. You have a desire to be part of a diverse, highly engaged and high-performance team. What to Expect Managing a portfolio of complex Bodily Injury, Casualty, and General Liability Claims. Engage all stakeholders in the effective management of a claim including underwriting, reinsurance, actuary and senior leadership Represent Definity in litigation, mediation, and alternate dispute processes Assist in training and providing technical support to team members Mentoring and Coaching junior team members Professional, friendly, and courteous in all interactions, whether with customer, co-workers or vendors Perform well in a busy operation and remain calm under pressure Strive to continually push the boundaries of your adjusting experience and personal learnings Team player adaptable to changing environment Strong written and verbal communication skills Ability to work independently What You Bring University degree in any discipline or a 2 year college diploma from a provincially recognized and funded community college or fully completed CIP designation Bilingualism in both English and French is an asset Licensed in multiple provinces is an asset A minimum of 8 - 10 years general claims handling experience A minimum of 4 years claims experience handling large CGL and/or bodily injury claims Experience with mediation, arbitration and litigation A passion for coaching and mentoring junior staff You’re dependable with strong interpersonal skills You have strong communication skills You’re focused on building engagement and culture Proficient in MS Office and strong computer skills Salary Range: $73,500 - $123,500 Organization Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering. We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here. Company Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market. This position is being posted to fill an existing vacancy. Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success. What’s in it for you? Hybrid work schedule for most roles Company share ownership program Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance. Pension and savings programs, with company-matched RRSP contributions Paid volunteer days and company matching on charitable donations Educational resources, tuition assistance, and paid time off to study for exams Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents Wellness and recognition programs Discounts on products and services Go ahead and expect a lot — you deserve it. It’s better here — but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion. Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected]. This role requires successful clearance of background checks (including criminal checks and leadership references). #LI-Hybrid

Full job record

Job ID3a5898f0ce608e3ab6ff760cf2e655c81e4ae2b8
Org ID5cd60e0f-4918-41e9-8df8-3cbe75f5b740
Source IDf92001ae-1980-414f-9c58-2d4419b9c790
Board IDf92001ae-1980-414f-9c58-2d4419b9c790
Provideroracle_hcm
Provider Job Key9170
TitleSpecialist Representative - Bodily Injury/Casualty
Normalized Title
Statusactive
Activeyes
Location TextWaterloo, ONT, Canada; Waterloo - 111 Westmount S; Mississauga - 77 City Centre; Toronto - 333 Bay; Ottawa - 343 Preston
DepartmentClaims
Team
Employment Typefull_time
Workplace Typehybrid
Remote Policyhybrid
CountryCanada
Region
CityWaterloo
Salary RawSalary Range: $73,500 - $123,500 Organization Definity is the parent company to some of Canada’s most long-stand
Salary Min73,500
Salary Max123,500
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://hdks.fa.ca2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/Careers-Definity/job/9170
Apply URLhttps://hdks.fa.ca2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/Careers-Definity/job/9170
First Seen At2026-06-19 12:05:05Z
Last Seen At2026-06-22 15:06:24Z
Last Checked At2026-06-22 15:06:24Z
Last Changed At2026-06-22 15:06:24Z
Inactive At
Source Posted At2026-06-18 13:20:00Z
Source Updated At
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    "ExternalDescriptionStr": "<p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\"><strong>The Opportunity&nbsp;</strong></span></span></p><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">Reporting to the Leader, National Casualty and Bodily Injury Claims, you are a Claims professional with a track record of progressively challenging claims handling. You will be accountable for the investigation, negotiation and settlement of Complex Third Party Bodily Injury and Casualty claims. This includes Automobile, Homeowners, and Commercial third party claims. You are motivated by a challenge and strive to continually develop yourself and others. You actively support change and seek to improve. You have effectively managed a portfolio of Senior Casualty and Bodily Injury claims. You are able to work autonomously, while understanding and supporting the Team environment. You are willing to assist others and are comfortable coaching and mentoring junior team members. You have a desire to be part of a diverse, highly engaged and high-performance team.</span></span></p><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\"><strong>What to Expect</strong></span></span></p><ul style=\"list-style-type: disc;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">Managing a portfolio of complex Bodily Injury, Casualty, and General Liability Claims.&nbsp;</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">Engage all stakeholders in the effective management of a claim including underwriting, reinsurance, actuary and senior leadership</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">Represent Definity in litigation, mediation, and alternate dispute processes</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">Assist in training and providing technical support to team members</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">Mentoring and Coaching junior team members</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">Professional, friendly, and courteous in all interactions, whether with customer, co-workers or vendors</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; 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line-height: 115%;\">Ability to work independently</span></span></p></li></ul><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">&nbsp;</span></span></p><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\"><strong>What You Bring</strong></span></span></p><ul style=\"list-style-type: disc;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">University degree in any discipline or a 2 year college diploma from a provincially recognized and funded community college or fully completed CIP designation</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">Bilingualism in both English and French is an asset</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">Licensed in multiple provinces is an asset</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">A minimum of 8 - 10 years general claims handling experience</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">A minimum of 4 years claims experience handling large CGL and/or bodily injury claims Experience with mediation, arbitration and litigation</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">A passion for coaching and mentoring junior staff</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">You’re dependable with strong interpersonal skills</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">You have strong communication skills</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">You’re focused on building engagement and culture</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">Proficient in MS Office and strong computer skills</span></span></p></li></ul><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 11pt; line-height: 115%;\">&nbsp;</span></span></p><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 11pt; 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GET https://api.bluedoor.sh/job-postings/v1/jobs/3a5898f0ce608e3ab6ff760cf2e655c81e4ae2b8?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/5cd60e0f-4918-41e9-8df8-3cbe75f5b740JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/f92001ae-1980-414f-9c58-2d4419b9c790JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/3a5898f0ce608e3ab6ff760cf2e655c81e4ae2b8/eventsJSON