Medical Intake Coordinator

Weekly outpatient therapy isn't always enough, and a trip to the ER isn't the only answer. Patients and their families rely on Compass Health Center when in crisis – every day, we help people overcome depression, anxiety, suicidality, obsessions/compulsions, trauma, chronic pain, and other obstacles in order for our patients to live freely. About This Role The Medical Intake Coordinator is responsible for the medical registration of new patients and collaborating with multidisciplinary team members to communicate patient health information that requires treatment planning and/or further medical consultation. Our state-of-the-art facility in Oak Brook is modern, bright, and creates an inviting therapeutic space for both patients and employees alike. Schedule: This is a 100% onsite position at our Oak Brook, IL location. What You'll Do: Completion of FMLA paperwork requests Manages the medical registration process of patients entering the healthcare facility Provides administrative support to the Nursing Department and Psychiatry Department Collects and documents intake information such as medication and health history Communicates and collaborates with the nursing team regarding intake information Collects and documents of vital signs, height, weight Drafting medical documentation and lab orders under the direction of the psychiatry provider Transcribing medical information to patient’s charts & communicating pertinent information to the treatment team Maintains confidentiality in matters related to patient, family, and client facility staff. Provides supplementary assistance with infection control and prevention measures Medication, medical supply, and equipment inventory Initiating Prior Authorizations for medications and diagnostic tests Participates in professional development activities All other duties within the scope of training as assigned by the Director of Nursing Consults with: Psychiatrists, Nurse Practitioners, Program Directors, Staff Therapists, Staff Nurses, and Administrative Staff Who You Are: CNA and/or Medical Assistant License (strongly preferred) Experience in Mental Health Care (strongly preferred) Working knowledge of medical terminology and computer literacy - DocuSign (strongly preferred) Exceptional interpersonal and therapeutic communication skills Robust organizational and time management skills, with noteworthy attention to detail Team player with adaptiveness and agility Current CPR certification (preferred) Working knowledge of pharmaceuticals (preferred) Physical Requirements Often required to walk; use hands to finger, handle, or feel; and reach forward with hands and arms. Occasionally required to sit and stoop, kneel, or crouch. The employee must be able to lift and/or move up to 25 pounds Schedule (schedule of 40 hours/week) Monday through Friday, 10:00am-6:00pm Schedule flexibility given patient and program needs We are committed to a fair and equitable work environment. The expected compensation range for this role is below. This range includes multiple career path levels across the organization; where you fall in the range is dependent upon a number of factors including, but not limited to, your years of experience, type of experience, location, and education/certifications. Compass reserves the right to update these ranges. Compensation $20 — $23 USD We know job descriptions can be intimidating, so if this sounds like an opportunity for you, please don't hesitate to apply! Who We Are Compass Health Center is a recognized leader in crisis-level mental health, bringing passion, connection, and patient-centered care to the Partial Hospitalization and Intensive Outpatient space (PHP/IOP). Based in Chicagoland, we serve hundreds of patients every day, ranging from ages 5 through adulthood, in our onsite facilities or through our flourishing virtual programming. Compass fills a critical gap between outpatient and inpatient care through an intermediate level of Behavioral Healthcare. A few more things we want you to know: our values are super important to us, and hopefully will be to you, too. Cultural humility, teamwork, continuous improvement, connection, patient centered care, passion, innovation, and agility should be your power sources. Joining Compass is an opportunity to feel fulfilled through a joint mission towards healing our communities. Benefits & Perks We know that you will be dedicated to your purpose here. We look at that investment as a two-way street. We are proud to offer plenty of space for growth, and opportunities to pursue continuous development within our organization. For eligible positions, our other benefits include: comprehensive medical/dental/vision plans, 401k program with company matching, generous PTO (including competitive parental leave after 1 year of employment), and continuous training through CEU seminars and volunteering opportunities. What’s Next? Compass is committed to cultivating diverse and dynamic teams who exude passion for their craft, so whether or not you check all the boxes, we encourage you to apply – we’d be grateful to hear from you!

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