Computer Support Administrator - On-Site

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    "description": "<p><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b>T</b></span></span><span style=\"font-weight:bold;font-family:Aptos, sans-serif;\">he Opportunity:&nbsp;</span><span style=\"font-family:Aptos, sans-serif;\">We are seeking to hire a Computer Support Administrator to join our IS Team. Under the direction of the Director of Information Technology, this individual performs tasks related to the design, installation, and support of the organization&rsquo;s computer systems, device endpoints and network segments.&nbsp;</span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Installs, configures, and maintains computer hardware and software; analyzes problems and monitors performance to ensure their efficiency and availability to users.&nbsp; </span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Installs, configures, and maintains user endpoint hardware and software; analyzes problems and monitors performance to ensure their efficiency and availability to users.&nbsp; </span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Gathers data to evaluate the system&rsquo;s performance, identifies user needs, and determines system and network requirements to make recommendations for future computer upgrades.&nbsp; </span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Monitors computer systems security, responding to cyber-attacks. </span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Brings broad technical knowledge and the ability to perform duties across device endpoints and end-user support in a small IT team.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px;\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:11px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b>What You&rsquo;ll Do:</b></span></span></span></p>\r\n\r\n<ul style=\"margin-top:8px;\">\r\n\t<li style=\"margin-top:8px;margin-left:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Maintain and administer computers and related computing environments including computer hardware, systems software, IP Phones, and applications software.</span></span></span></li>\r\n\t<li style=\"margin-top:8px;margin-left:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Design and monitor data backups and disaster recovery operations.</span></span></span></li>\r\n\t<li style=\"margin-top:8px;margin-left:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Diagnose, troubleshoot, and resolve hardware, software, or other computer problems.</span></span></span></li>\r\n\t<li style=\"margin-top:8px;margin-left:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Configure, monitor and maintain on-premises Active Directory instance, group policies, and identity management.</span></span></span></li>\r\n\t<li style=\"margin-top:8px;margin-left:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Configure, monitor, and maintain Office 365 instance and applications.</span></span></span></li>\r\n\t<li style=\"margin-top:8px;margin-left:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">M<a><span style=\"color:#000000;\">onitor and maintain Endpoint protection software.</span></a></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Install and maintain desktops, laptops, mobile devices, and workstation software.</span></span></span></li>\r\n\t<li style=\"margin-top:8px;margin-left:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Configure, monitor, and maintain mobile device management consoles.</span></span></span></li>\r\n\t<li style=\"margin-top:8px;margin-left:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Coordinate computer access and use.</span></span></span></li>\r\n\t<li style=\"margin-top:8px;margin-left:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Design, configure, and test computer hardware and operating system software.</span></span></span></li>\r\n\t<li style=\"margin-top:8px;margin-left:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Confer with computer and network users by telephone, email, remote connectivity, and in person about how to solve existing system problems.</span></span></span></li>\r\n\t<li style=\"margin-top:8px;margin-left:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Address support request tickets in a timely manner and elevates support requests in accordance with department policies.</span></span></span></li>\r\n\t<li style=\"margin-top:8px;margin-left:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Coordinate with vendors and with company personnel to facilitate purchases.</span></span></span></li>\r\n\t<li style=\"margin-top:8px;margin-left:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Maintain logs and configuration documentation related to computer system functions.</span></span></span></li>\r\n\t<li style=\"margin-top:8px;margin-left:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Performs computer and data recovery operations from system backups in the event of computer system failure.</span></span></span></li>\r\n\t<li style=\"margin-top:8px;margin-left:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Adheres to documented standards defined by the Director of Information Technology and organization best practice.</span></span></span></li>\r\n\t<li style=\"margin-top:8px;margin-left:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Assists the Director of Information Technology in the development and maintenance of the organization Computer Systems Risk Management plan, including identification and implementation of risk mitigation strategies.</span></span></span></li>\r\n\t<li style=\"margin-top:8px;margin-left:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Contributes to team effort by accomplishing related results as needed. </span></span></span></li>\r\n\t<li style=\"margin-top:8px;margin-left:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Performs other related essential functions as required.</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-top:8px;\">&nbsp;</p>\r\n\r\n<p style=\"margin-top:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b>What We&rsquo;re Looking For:</b></span></span></span></p>\r\n\r\n<ul style=\"margin-top:8px;\">\r\n\t<li style=\"margin-top:8px;margin-left:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Possession of a bachelor&rsquo;s degree in computer science, information systems preferred.&nbsp; A minimum of one year&rsquo;s experience in installing and/or maintaining PC equipment required.</span></span></span></li>\r\n\t<li style=\"margin-top:8px;margin-left:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Associate degree with relevant experience will be considered.&nbsp; </span></span></span></li>\r\n\t<li style=\"margin-top:8px;margin-left:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Additional experience will be considered in lieu of an Associate degree.</span></span></span></li>\r\n\t<li style=\"margin-top:8px;margin-left:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Additional certifications in computer operations and/or computer system support preferred.</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-top:8px;margin-left:48px;\">&nbsp;</p>\r\n\r\n<p style=\"margin-top:8px;margin-bottom:11px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b>About Us:</b>&nbsp; For over 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.</span></span></span></p>\r\n\r\n<p style=\"margin-top:8px;margin-bottom:11px;\">&nbsp;</p>\r\n\r\n<p style=\"margin-top:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b>What We Offer:</b></span></span></span></p>\r\n\r\n<ul style=\"margin-top:8px;\">\r\n\t<li style=\"margin-top:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Working within a mission-driven, highly engaged environment</span></span></span></li>\r\n\t<li style=\"margin-top:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">A supportive, professional workplace with excellent resources</span></span></span></li>\r\n\t<li style=\"margin-top:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Engaging, autonomous atmosphere</span></span></span></li>\r\n\t<li style=\"margin-top:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Professional Development Assistance and Education Assistance Program</span></span></span></li>\r\n\t<li style=\"margin-top:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Program-Site Eligibility for the Public Student Loan Forgiveness Program</span></span></span></li>\r\n\t<li style=\"margin-top:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">401(k) with 5% employer contribution</span></span></span></li>\r\n</ul>\r\n\r\n<div>\r\n<div>\r\n<div class=\"msocomtxt\">&nbsp;</div>\r\n</div>\r\n</div>\r\n",
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Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWhat We Offer:\\r\\n\\r\\n\\r\\n\\tWorking within a mission-driven, highly engaged environment\\r\\n\\tA supportive, professional workplace with excellent resources\\r\\n\\tEngaging, autonomous atmosphere\\r\\n\\tProfessional Development Assistance and Education Assistance Program\\r\\n\\tProgram-Site Eligibility for the Public Student Loan Forgiveness Program\\r\\n\\t401(k) with 5% employer contribution\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\nQualificationsCompany&#39;s website:&nbsp;www.cssbh.org&nbsp;\\r\\n\\r\\nCompany&#39;s Facebook page:&nbsp;https://www.facebook.com/103601489691547/\\r\\n\\r\\nCommunity Support Services is an equal opportunity employer utilizing affirmative action for veterans and candidates with disabilities.\\r\\n\",\"responsibilities\":\"The Opportunity:&nbsp;We are seeking to hire a Computer Support Administrator to join our IS Team. Under the direction of the Director of Information Technology, this individual performs tasks related to the design, installation, and support of the organization&rsquo;s computer systems, device endpoints and network segments.&nbsp;\\r\\n\\r\\nInstalls, configures, and maintains computer hardware and software; analyzes problems and monitors performance to ensure their efficiency and availability to users.&nbsp; \\r\\n\\r\\nInstalls, configures, and maintains user endpoint hardware and software; analyzes problems and monitors performance to ensure their efficiency and availability to users.&nbsp; \\r\\n\\r\\nGathers data to evaluate the system&rsquo;s performance, identifies user needs, and determines system and network requirements to make recommendations for future computer upgrades.&nbsp; \\r\\n\\r\\nMonitors computer systems security, responding to cyber-attacks. \\r\\n\\r\\nBrings broad technical knowledge and the ability to perform duties across device endpoints and end-user support in a small IT team.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWhat You&rsquo;ll Do:\\r\\n\\r\\n\\r\\n\\tMaintain and administer computers and related computing environments including computer hardware, systems software, IP Phones, and applications software.\\r\\n\\tDesign and monitor data backups and disaster recovery operations.\\r\\n\\tDiagnose, troubleshoot, and resolve hardware, software, or other computer problems.\\r\\n\\tConfigure, monitor and maintain on-premises Active Directory instance, group policies, and identity management.\\r\\n\\tConfigure, monitor, and maintain Office 365 instance and applications.\\r\\n\\tMonitor and maintain Endpoint protection software.\\r\\n\\tInstall and maintain desktops, laptops, mobile devices, and workstation software.\\r\\n\\tConfigure, monitor, and maintain mobile device management consoles.\\r\\n\\tCoordinate computer access and use.\\r\\n\\tDesign, configure, and test computer hardware and operating system software.\\r\\n\\tConfer with computer and network users by telephone, email, remote connectivity, and in person about how to solve existing system problems.\\r\\n\\tAddress support request tickets in a timely manner and elevates support requests in accordance with department policies.\\r\\n\\tCoordinate with vendors and with company personnel to facilitate purchases.\\r\\n\\tMaintain logs and configuration documentation related to computer system functions.\\r\\n\\tPerforms computer and data recovery operations from system backups in the event of computer system failure.\\r\\n\\tAdheres to documented standards defined by the Director of Information Technology and organization best practice.\\r\\n\\tAssists the Director of Information Technology in the development and maintenance of the organization Computer Systems Risk Management plan, including identification and implementation of risk mitigation strategies.\\r\\n\\tContributes to team effort by accomplishing related results as needed. \\r\\n\\tPerforms other related essential functions as required.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWhat We&rsquo;re Looking For:\\r\\n\\r\\n\\r\\n\\tPossession of a bachelor&rsquo;s degree in computer science, information systems preferred.&nbsp; A minimum of one year&rsquo;s experience in installing and/or maintaining PC equipment required.\\r\\n\\tAssociate degree with relevant experience will be considered.&nbsp; \\r\\n\\tAdditional experience will be considered in lieu of an Associate degree.\\r\\n\\tAdditional certifications in computer operations and/or computer system support preferred.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nAbout Us:&nbsp; For over 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. 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Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWhat We Offer:\\r\\n\\r\\n\\r\\n\\tWorking within a mission-driven, highly engaged environment\\r\\n\\tA supportive, professional workplace with excellent resources\\r\\n\\tEngaging, autonomous atmosphere\\r\\n\\tProfessional Development Assistance and Education Assistance Program\\r\\n\\tProgram-Site Eligibility for the Public Student Loan Forgiveness Program\\r\\n\\t401(k) with 5% employer contribution\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"COMMUNITY SUPPORT SERVICES INC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=60ED51BD1A7C78195226E1FE751B5DAA\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"150 Cross St.\",\"addressLocality\":\"Akron\",\"addressRegion\":\"OH\",\"postalCode\":44311,\"addressCountry\":\"USA\"}},\"qualifications\":\"Company&#39;s website:&nbsp;www.cssbh.org&nbsp;\\r\\n\\r\\nCompany&#39;s Facebook page:&nbsp;https://www.facebook.com/103601489691547/\\r\\n\\r\\nCommunity Support Services is an equal opportunity employer utilizing affirmative action for veterans and candidates with disabilities.\\r\\n\",\"experienceRequirements\":\"Company&#39;s website:&nbsp;www.cssbh.org&nbsp;\\r\\n\\r\\nCompany&#39;s Facebook page:&nbsp;https://www.facebook.com/103601489691547/\\r\\n\\r\\nCommunity Support Services is an equal opportunity employer utilizing affirmative action for veterans and candidates with disabilities.\\r\\n\",\"validThrough\":\"-0001-11-30\"}",
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