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Home › Companies › Ec3853bd B0b7 43f6 83fd 00a5a8df3ec5 19000101 000001 › Collections Legal Support Specialist

Collections Legal Support Specialist

Ec3853bd B0b7 43f6 83fd 00a5a8df3ec5 19000101 000001 · US · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyEc3853bd B0b7 43f6 83fd 00a5a8df3ec5 19000101 000001
TitleCollections Legal Support Specialist
Normalized title-
Department / team-
LocationUnited States
Work model-
Employment type-
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-06 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Ec3853bd B0b7 43f6 83fd 00a5a8df3ec5 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEc3853bd B0b7 43f6 83fd 00a5a8df3ec5 19000101 000001
Sourcec4db040c-fca0-42a7-a101-ecea72b97fc2
ATS providerADP Workforce Now Recruiting

Description

Role Summary The Collections Legal Specialist supports the day-to-day execution and optimization of consumer collections inbound and outbound calls placed in our Call Center, along with managing assigned settlement negotiations and processing. This role partners closely with the Collections Ops Specialist to ensure campaigns are properly prepared, calls are made/answered timely and effectively, all settlement processing is accurately reported in account files, and client requirements are consistently met. Benefits & Perks At ALAW, we’re committed to supporting the well-being and success of our team. We offer a comprehensive benefits package that includes: Medical, dental, and vision Insurance 401(k) plan with company match Company-paid life insurance, short-term and long-term disability coverage Generous PTO and paid holidays Professional development opportunities Employee recognition programs Wellness resources and employee assistance program (EAP) Employee referral program with bonus incentives Key Responsibilities Assist in timely execution of assigned outbound and inbound collection campaigns Validate that campaign inputs align with client requirements, regulatory guidelines, and internal standards Negotiate settlement offers timely and professionally with our clients and the borrowers of the accounts. Processing agreed settlement contracts within client guidelines, and following up daily on assigned settlements/campaigns thoroughly until fully completed. Quality/ professional communication with all contacts made while performing daily tasks. Assist with all other consumer collections legal processing as needed. Assist with documentation and maintenance of operational procedures, workflows, and QC standards. Requirements 2+ years of experience in consumer collections, contact center operations, or a similar operational support role Working knowledge of consumer collections regulations and compliance concepts Strong attention to detail and data accuracy Proficiency with Excel, Word, Foxit, and similar processing tools Strong written communication skills for documentation and reporting Preferred Familiarity with dialer systems, CRM platforms, or collections software Monday-Friday 9am-6pm EST

Full job record

Job ID3a2c0a6fc0d71f12d67258185ed1e15225938322
Org IDe6e49407-c542-4a13-a190-6fee5bc5d1b2
Source IDc4db040c-fca0-42a7-a101-ecea72b97fc2
Board IDc4db040c-fca0-42a7-a101-ecea72b97fc2
Provideradp_workforcenow
Provider Job Key618267
TitleCollections Legal Support Specialist
Normalized Title—
Statusactive
Activeyes
Location TextUS
Department—
Team—
Employment Type—
Workplace Type—
Remote Policy—
CountryUnited States
Region—
City—
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ec3853bd-b0b7-43f6-83fd-00a5a8df3ec5&ccId=19000101_000001&lang=en_US&type=JS&jobId=618267&jwId=9205873364335_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ec3853bd-b0b7-43f6-83fd-00a5a8df3ec5&ccId=19000101_000001&lang=en_US&type=JS&jobId=618267&jwId=9205873364335_1
First Seen At2026-05-31 18:53:18Z
Last Seen At2026-06-06 12:00:15Z
Last Checked At2026-06-06 12:00:15Z
Last Changed At2026-06-06 12:00:15Z
Inactive At—
Source Posted At2026-05-06 15:20:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=ec3853bd-b0b7-43f6-83fd-00a5a8df3ec5|19000101_000001/date=2026-06-06/2026-06-06T12-00-14-767Z-f5846c0a9df865cde93260128bc367d267fb584cea8d3dc89d9ff49ac5b3611e.json
Event Fields
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Parsed Structured
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  "workplace_type": null,
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Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><p style='margin-top:24.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;' data-pasted=\"true\"><strong><span style=\"font-size: 19px; font-family: verdana, sans-serif; color: rgb(41, 113, 145);\">Role Summary</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; color: rgb(68, 84, 106); font-family: verdana, sans-serif;\">The Collections Legal Specialist supports the day-to-day execution and optimization of consumer collections inbound and outbound calls placed in our Call Center, along with managing assigned settlement negotiations and processing.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; color: rgb(68, 84, 106); font-family: verdana, sans-serif;\">This role partners closely with the Collections Ops Specialist to ensure campaigns are properly prepared, calls are made/answered timely and effectively, all settlement processing is accurately reported in account files, and client requirements are consistently met.</span></p><p style='margin-top:24.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: verdana, sans-serif;\"><strong><span style=\"font-size: 19px; color: rgb(41, 113, 145);\">Benefits &amp; Perks</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: verdana, sans-serif; color: rgb(50, 62, 79); font-size: 16px;\">At ALAW, we&rsquo;re committed to supporting the well-being and success of our team. We offer a comprehensive benefits package that includes:</span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in 0in 8pt; font-size: 16px; font-family: verdana, sans-serif;\"><span style=\"color: rgb(50, 62, 79);\">Medical, dental, and vision Insurance</span></li><li style=\"margin: 0in 0in 8pt; font-size: 16px; font-family: verdana, sans-serif;\"><span style=\"color: rgb(50, 62, 79);\">401(k) plan with company match</span></li><li style=\"margin: 0in 0in 8pt; font-size: 16px; font-family: verdana, sans-serif;\"><span style=\"color: rgb(50, 62, 79);\">Company-paid life insurance, short-term and long-term disability coverage</span></li><li style=\"margin: 0in 0in 8pt; font-size: 16px; font-family: verdana, sans-serif;\"><span style=\"color: rgb(50, 62, 79);\">Generous PTO and paid holidays</span></li><li style=\"margin: 0in 0in 8pt; font-size: 16px; font-family: verdana, sans-serif;\"><span style=\"color: rgb(50, 62, 79);\">Professional development opportunities</span></li><li style=\"margin: 0in 0in 8pt; font-size: 16px; font-family: verdana, sans-serif;\"><span style=\"color: rgb(50, 62, 79);\">Employee recognition programs</span></li><li style=\"margin: 0in 0in 8pt; font-size: 16px; font-family: verdana, sans-serif;\"><span style=\"color: rgb(50, 62, 79);\">Wellness resources and employee assistance program (EAP)</span></li><li style=\"margin: 0in 0in 8pt; font-size: 16px; font-family: verdana, sans-serif;\"><span style=\"color: rgb(50, 62, 79);\">Employee referral program with bonus incentives</span></li></ul></div><h1 style='margin-top:24.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:19px;font-family:\"Aptos Display\",sans-serif;color:#2F5496;'><span style=\"color: rgb(41, 113, 145); font-family: verdana, sans-serif;\">Key Responsibilities</span></h1><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; font-size: 11pt; font-family: verdana, sans-serif; color: rgb(68, 84, 106); line-height: normal;\"><span style=\"font-size: 16px;\">Assist in timely execution of assigned outbound and inbound collection campaigns</span></li><li style=\"margin: 0in; font-size: 11pt; font-family: verdana, sans-serif; color: rgb(68, 84, 106); line-height: normal;\"><span style=\"font-size: 16px;\">Validate that campaign inputs align with client requirements, regulatory guidelines, and internal standards</span></li><li style=\"margin: 0in; font-size: 11pt; font-family: verdana, sans-serif; color: rgb(68, 84, 106); line-height: normal;\"><span style=\"font-size: 16px;\">Negotiate settlement offers timely and professionally with our clients and the borrowers of the accounts.&nbsp;</span></li><li style=\"margin: 0in; font-size: 11pt; font-family: verdana, sans-serif; color: rgb(68, 84, 106); line-height: normal;\"><span style=\"font-size: 16px;\">Processing agreed settlement contracts within client guidelines, and following up daily on assigned settlements/campaigns thoroughly until fully completed.&nbsp;</span></li><li style=\"margin: 0in; font-size: 11pt; font-family: verdana, sans-serif; color: rgb(68, 84, 106); line-height: normal;\"><span style=\"font-size: 16px;\">Quality/ professional communication with all contacts made while performing daily tasks.&nbsp;</span></li><li style=\"margin: 0in; font-size: 11pt; font-family: verdana, sans-serif; color: rgb(68, 84, 106); line-height: normal;\"><span style=\"font-size: 16px;\">Assist with all other consumer collections legal processing as needed.&nbsp;</span></li><li style=\"margin: 0in; font-size: 11pt; font-family: verdana, sans-serif; color: rgb(68, 84, 106); line-height: normal;\"><span style=\"font-size: 16px;\">Assist with documentation and maintenance of operational procedures, workflows, and QC standards.</span></li></ul><p style='margin-top:24.0pt;margin-right:0in;margin-bottom:10.0pt;margin-left:.25in;text-indent:-.25in;line-height:115%;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: verdana, sans-serif;\"><strong><span style=\"font-size: 19px; line-height: 115%; color: rgb(41, 113, 145);\">Requirements</span></strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: verdana, sans-serif;\"><span style=\"line-height: 115%; font-size: 16px; color: rgb(68, 84, 106);\">2+ years of experience in consumer collections, contact center operations, or a similar operational support role</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: verdana, sans-serif;\"><span style=\"line-height: 115%; font-size: 16px; color: rgb(68, 84, 106);\">Working knowledge of consumer collections regulations and compliance concepts</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: verdana, sans-serif;\"><span style=\"line-height: 115%; font-size: 16px; color: rgb(68, 84, 106);\">Strong attention to detail and data accuracy</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: verdana, sans-serif;\"><span style=\"line-height: 115%; font-size: 16px; color: rgb(68, 84, 106);\">Proficiency with Excel, Word, Foxit, and similar processing tools</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: verdana, sans-serif;\"><span style=\"line-height: 115%; font-size: 16px; color: rgb(68, 84, 106);\">Strong written communication skills for documentation and reporting</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.25in;text-indent:0in;line-height:115%;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: verdana, sans-serif;\"><br></span></p><p style='margin-top:24.0pt;margin-right:0in;margin-bottom:10.0pt;margin-left:.25in;text-indent:-.25in;line-height:115%;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: verdana, sans-serif;\"><strong><span style=\"font-size: 19px; line-height: 115%; color: rgb(41, 113, 145);\">Preferred</span></strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in 0in 8pt; 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