Social Services Care Coordinator

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    "id": "100",
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    "location": {
      "city": "North Hollywood",
      "state": "California"
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    "jobOpeningName": "Social Services Care Coordinator",
    "departmentLabel": "Pfleger Social Services",
    "employmentStatusLabel": "Full-Time"
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  "detail_job_opening": {
    "location": {
      "city": "North Hollywood",
      "state": "California",
      "postalCode": "91601",
      "addressCountry": "United States"
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    "datePosted": "2025-06-13",
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    "description": "<p><span style=\"font-size: 15px; font-weight: bold\">Social Services Care Coordinator</span></p>\n<p><br></p>\n<p><span style=\"font-size: 15px; font-weight: bold\">Substance Use Disorder Treatment Facility</span></p>\n<p><br></p>\n<p><span style=\"font-size: 15px\">CRI-Help is a substance use disorder treatment center with several locations across Los Angeles County. We've been around since 1971 and are noted as an organization practicing integrity in our commitment to ethical and meaningful client care. Our mission is to improve the welfare of the community by providing first-class substance use disorder treatment to adults and families seeking freedom from the bondage of addiction, and we live out that mission everyday with our staff and clients.</span></p>\n<p><span style=\"font-size: 15px\"> </span></p>\n<p><span style=\"font-size: 15px\">As a nonprofit organization, CRI-Help is a qualifying employer affording our full-time employees the opportunity to begin, or continue, the process of seeking PSLF (Public Service Loan Forgiveness). In addition, our benefits package for full-time employees is quite robust- especially the option for 100% employer-paid $0 deductible Platinum plan Medical insurance, including an additional 40% paid coverage for dependents, which accompanies our 401k with 4% match option nicely. Please see the full list of benefits below, especially the 12 paid holidays per year (we are a 24/7 facility, so not all employees will be able to take all 12 paid holidays off- but will still get paid for the holiday in addition to their hours worked).</span></p>\n<p><span style=\"font-size: 15px\"> </span></p>\n<p><span style=\"font-size: 15px\">CRI-Help is an amazing organization to be a part of and I strongly encourage you to consider joining the team! We opened a new facility in Lincoln Heights in January 2025 and are still hiring for all roles- keep referring back to <a href=\"https://crihelp.bamboohr.com/careers/\" target=\"_blank\" rel=\"noopener noreferrer\">https://crihelp.bamboohr.com/careers/</a> for current openings at all sites.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 15px\">The Social Services Care Coordinator facilitates and coordinates substance use disorder treatment clients' ancillary needs, and documents the services provided.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 15px\"><span style=\"font-weight: bold\">Basic Function</span>           </span></p>\n<p><span style=\"font-size: 15px\"> </span></p>\n<ul>\n<li><span style=\"font-size: 15px\"> The basic function of the Social Services Care Coordinator is to facilitate and coordinate clients’ ancillary needs, and to document services provided.</span></li>\n</ul>\n<p><span style=\"font-size: 15px; font-weight: bold\">Responsibilities</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 15px\"> Ensure clients’ TB tests are completed within 7 days of admission.</span></li>\n<li><span style=\"font-size: 15px\"> Apply clients for state disability benefits, as needed.</span></li>\n<li><span style=\"font-size: 15px\"> Apply clients for Medi-Cal benefits.</span></li>\n<li><span style=\"font-size: 15px\"> Arrange for client transportation to medical facilities.</span></li>\n<li><span style=\"font-size: 15px\">Transport clients as needed, i.e. to court, DPSS, etc.</span></li>\n<li><span style=\"font-size: 15px\"> Assist clients to enroll with a primary care physician / medical group.</span></li>\n<li><span style=\"font-size: 15px\"> Schedule new clients for physical examinations.</span></li>\n<li><span style=\"font-size: 15px\"> Maintain professional rapport with all networking agencies.</span></li>\n<li><span style=\"font-size: 15px\"> Act as liaison between clients and CDWs concerning medical issues. </span></li>\n<li><span style=\"font-size: 15px\"> Obtain medication approval from Social Services Manager or Director of Nursing.</span></li>\n<li><span style=\"font-size: 15px\"> Monitor clients’ ongoing medical issues and clients’ medications.</span></li>\n<li><span style=\"font-size: 15px\"> Review all medical treatment forms when clients return to the facility.</span></li>\n<li><span style=\"font-size: 15px\"> Report all client illnesses to Director of Nursing.</span></li>\n<li><span style=\"font-size: 15px\"> Alert the Director of Nursing about all client accidents, injuries and medical issues.</span></li>\n<li><span style=\"font-size: 15px\"> Update and ensure accuracy of clients’ medication records.</span></li>\n<li><span style=\"font-size: 15px\"> Document Care Coordination in EHR (currently PCNX).</span></li>\n<li><span style=\"font-size: 15px\"> Perform other related duties as assigned by the Social Services Manager.</span></li>\n</ul>\n<p><span style=\"font-size: 15px\"> </span></p>\n<p><span style=\"font-size: 15px\"><span style=\"font-weight: bold\">Skills</span></span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 15px\"> Must be able to type a minimum of 40 wpm. </span></li>\n<li><span style=\"font-size: 15px\"> Must have excellent computer skills.</span></li>\n<li><span style=\"font-size: 15px\"> Must have strong organizational, follow-up skills and time management skills.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 15px\">Must be proficient in Microsoft Excel.</span></li>\n<li><span style=\"font-size: 15px\">Must be able to work well within a team structure. </span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 15px\"> Must have excellent oral and written communication skills.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 15px; font-weight: bold\">Education / Training</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 15px\"> If the individual is a registered addictions counselor, they must be enrolled in an academic Addiction Studies Program.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 15px; font-weight: bold\">License / Certification Requirements</span></p>\n<p><span style=\"font-size: 15px\"> </span></p>\n<ul>\n<li><span style=\"font-size: 15px\"> Position requires that individual be registered and / or certified with one of the state-approved addiction counselor certification entities (CADTP, CAADE, or CCAPP).</span></li>\n</ul>\n<p><span style=\"font-size: 15px\"> </span></p>\n<p><span style=\"font-size: 15px; font-weight: bold\">Special Conditions</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 15px\"> Must have a valid California driver's license.</span></li>\n<li><span style=\"font-size: 15px\"> Must be willing to undergo random drug screenings.</span></li>\n</ul>\n<p><span style=\"font-size: 15px\"> </span></p>\n<p><span style=\"font-size: 15px; font-weight: bold\">Working Conditions</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 15px\">Occasional ascending and descending stairs.</span></li>\n<li><span style=\"font-size: 15px\">Frequent sitting for prolonged periods.</span></li>\n<li><span style=\"font-size: 15px\">Occasional crouching below the waist and / or above the shoulders.</span></li>\n<li><span style=\"font-size: 15px\">Occasional operation of motor vehicles.</span></li>\n<li><span style=\"font-size: 15px\">Occasional work may be performed at various locations across Los Angeles County.</span></li>\n</ul>\n<p><span style=\"font-size: 15px\"> </span></p>\n<p><span style=\"font-size: 15px\"><span style=\"font-weight: bold\">Position Reports to</span></span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 15px\">Social Services Manager</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 15px\"><span style=\"font-weight: bold\">Position Type</span></span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 15px\">Full-Time, Non-Exempt, Hourly, In-Person</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 15px; font-weight: bold\">Pay Range</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 15px\">$23 - $29 / Hour</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 15px; font-weight: bold\">Benefits</span></p>\n<p><span style=\"font-size: 15px\"> </span></p>\n<ul>\n<li><span style=\"font-size: 15px\">100% Paid Blue Shield Trio Plan Medical Insurance Option</span></li>\n<li><span style=\"font-size: 15px\">80% Paid Kaiser Medical Insurance Option</span></li>\n<li><span style=\"font-size: 15px\">40% Dependent Coverage on Medical Insurance Plan</span></li>\n<li><span style=\"font-size: 15px\">80% Paid Dental Insurance</span></li>\n<li><span style=\"font-size: 15px\">Vision Insurance</span></li>\n<li><span style=\"font-size: 15px\">Paid time off (10 Paid Sick Days Annually, 12 Paid Holidays Annually, Paid Vacation)</span></li>\n<li><span style=\"font-size: 15px\">Educational Assistance Tuition Reimbursement Program</span></li>\n<li><span style=\"font-size: 15px\">401(k)</span></li>\n<li><span style=\"font-size: 15px\">401(k) 4% Employer Match</span></li>\n<li><span style=\"font-size: 15px\">100% Paid $25,000 Life Insurance Plan with option to voluntarily increase coverage</span></li>\n</ul>",
    "compensation": "$23 - $29 / Hour",
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    "minimumExperience": "Mid-level",
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    "employmentStatusLabel": "Full-Time"
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