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    "requisitionDescription": "<div><p><br></p><h1 id=\"isPasted\">Universal Community Banker</h1><p>&nbsp;</p><h1>Job Summary:</h1><p>The Universal Banker/Community Banker is a multifaceted professional responsible for a wide range of operational activities, combining the responsibilities of both Bank Teller and New Account Representative roles. This role serves as the &quot;frontline&quot; of our bank, playing a fundamental role in ensuring customer satisfaction and delivering comprehensive financial services.</p><h1><em>Duties/Responsibilities:</em></h1><p><strong>Customer Service and Transactions</strong></p><ul><li>Warmly greet and assist customers with their banking needs.</li><li>Conduct deposits, withdrawals, check cashing, and other financial transactions in accordance with established policies and procedures.</li><li>Verify signatures and ensure sufficient funds for withdrawals.</li><li>Accept deposits, confirming transaction and account accuracy.</li><li>Identify and resolve customer inquiries and issues related to banking services.</li></ul><p><strong>Account Setup and Management</strong></p><ul><li>Assist consumer and commercial customers with account setup, explaining various account types, products, programs, and services.</li><li>Provide guidance on online banking and debit card services.</li><li>Enroll customers and accurately input their information into the bank&#39;s recordkeeping system.</li><li>Verify documentation for account setup.</li></ul><p><strong>Financial Services and Relationships</strong></p><ul><li>Build trust-based relationships with customers and prospects to meet their financial needs.</li><li>Identify opportunities to promote new banking services and cross-sell appropriate solutions to meet customer needs.</li><li>Explain and promote the bank&#39;s products and services to customers and prospects.</li></ul><p><strong>Recordkeeping and Compliance</strong></p><ul><li>Enter all transactions into the bank&#39;s recordkeeping system, maintaining meticulous records and providing customer receipts.</li><li>Ensure compliance with banking regulations, including identifying and reporting fraudulent activities to prevent financial loss.</li><li>Identify and report suspicious and/or unusual activity to the bank&rsquo;s BSA Department.</li></ul><p><strong>Cash Handling and Balancing</strong></p><ul><li>Prepare, verify, and issue cashiers&#39; checks, money orders, cash advances, and wires.</li><li>Calculate daily transactions accurately using appropriate technology.</li><li>Balance all cash drawers at the end of shifts.</li><li>Accept and count cash and checks daily.</li></ul><p><strong>File Maintenance and Organization</strong></p><ul><li>Develop, organize, and maintain confidential customer files.</li><li>Maintain a well-organized work area ensuring the safety of negotiables and confidential records.</li></ul><p><strong>Collaboration and Adaptability</strong></p><ul><li>Collaborate with other team members and provide relief or assistance as needed.</li><li>Demonstrate initiative and a commitment to continuous learning, adapting to changing banking practices and technology.<strong>&nbsp;</strong></li></ul><p><strong>Additional Responsibilities</strong></p><ul><li>Perform other duties as assigned by bank management.</li><li>May assist with training new employees, sharing knowledge and skills.</li></ul><h1><em>Required Skills/Abilities:</em></h1><ul><li>Eagerness to learn and develop new skills.</li><li>Excellent verbal and written communication skills.</li><li>Proficient in professional telephone and email etiquette.</li><li>Strong mathematical proficiency.</li><li>Ability to maintain client confidentiality.</li><li>Strong multitasking abilities and the capacity to handle interruptions gracefully.</li><li>Ability to work independently and as part of a team.</li><li>Trustworthiness and a commitment to acting with integrity.</li><li data-pasted=\"true\">Bilingual preferred&nbsp;</li></ul><h1><em>Education and Experience</em></h1><ul><li>High school diploma or equivalent preferred.</li><li>Minimum age of 18.</li><li>Previous experience in a public office, bank, or directly working with the public is preferred.</li><li>Successful completion of all assigned training courses.</li></ul><h1><em>Physical Requirements</em></h1><ul><li>Must be able to lift to 25 pounds as needed.</li><li>Prolonged periods of sitting at a desk, standing, and working on a computer may be required.</li></ul><p>&nbsp;</p><p><strong>City National Bank is an Equal Opportunity Employer</strong></p><p>&nbsp;</p><p>&nbsp;</p><p><br></p></div>\n",
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