Senior Collector

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    "city": "Columbia",
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    "datePosted": "2026-03-10T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p>The <strong>Senior Collector</strong> is responsible for collecting past‑due contract payments and fees through established collection procedures while maintaining respectful, professional, and compliant communication with customers. This role plays a critical part in managing delinquency risk, forecasting portfolio performance, and determining appropriate escalation actions.</p>\n<h2>What You’ll Do</h2>\n<ul>\n <li>Maintain a working knowledge of financing contract types, including loans, leases, and purchase orders.</li>\n <li>Attempt daily contact on all assigned contracts, with priority accounts worked each day as defined by management.</li>\n <li>Communicate with customers via phone, letters, emails, and text messages in accordance with established procedures.</li>\n <li>Escalate delinquent accounts through the collection process in a timely and compliant manner.</li>\n <li>Negotiate past‑due fees within assigned approval authority guidelines.</li>\n <li>Project monthly delinquency for assigned contracts and provide visibility into expected portfolio performance.</li>\n <li>Process payments received over the phone by accurately entering them into the system for posting.</li>\n <li>Evaluate account collectability and recommend transfer to Recovery or Legal when appropriate. </li>\n</ul>\n<h2>Requirements For Success</h2>\n<ul>\n <li>Bachelor’s degree from a four‑year college or university OR</li>\n <li>One to three years of related collections experience and/or training OR</li>\n <li>An equivalent combination of education and experience.</li>\n <li>Strong verbal and written communication skills with excellent telephone etiquette.</li>\n <li>Effective listening skills and the ability to communicate professionally with customers.</li>\n <li>Highly organized with strong attention to detail.</li>\n <li>Self‑motivated with the ability to manage daily priorities independently.</li>\n <li>Proficient computer skills, including experience with contract management systems and Microsoft Office.</li>\n</ul>\n<h2>Conditions of Employment</h2>\n<ul>\n <li>Must be able to pass a criminal background & credit check</li>\n <li>This is a full-time, non-remote position<strong> </strong></li>\n</ul>\n<p><strong>FLSA Status: </strong>Non-Exempt</p>\n<p><strong> </strong></p>\n<p><strong>Ready to take your career to the next level? Apply now and become a vital part of our team!</strong></p>\n<p><strong> </strong></p>\n<p>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.</p>\n<p> </p>\n<p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p>\n<p> </p>\n<p> </p>\n<h2>Pay Range</h2>USD $0.00 - USD $0.00 /Yr.",
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          "addressRegion": "SC",
          "streetAddress": "201 Executive Center Drive Suite 285",
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    "employmentType": "FULL_TIME",
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    "hiringOrganization": {
      "name": "United Community Bank",
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