Packaged Gases Customer Service Representative - Nacogdoches TX

{
  "content_hash": "04d48197d75ca8f17cd61ba42ca37fa40b5ae59d0349bc9390e4bbb58e156eb4",
  "source_hash": "3a8458dac6e74c25e9ea9700a157e3641b4bb91e589b35ba9617b7fc3c3cb455",
  "last_changed_at": "2026-05-29T22:41:12.882Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Nacogdoches, TX, US",
    "city": "Nacogdoches",
    "region": "TX",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.98
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:06:01.157Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Nacogdoches, TX, US",
      "city": "Nacogdoches",
      "region": "TX",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.98
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "locations": [
    {
      "city": "Nacogdoches",
      "state": "TX",
      "country": "US"
    }
  ],
  "requisitionId": 8475,
  "displayJobTitle": "Packaged Gases Customer Service Representative - Nacogdoches TX",
  "externalDescription": " <table class=\"MsoNormalTable\" border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"width:100.0%;border-collapse:collapse;border:none;mso-border-alt:solid windowtext .5pt; mso-yfti-tbllook:1184;mso-padding-alt:0in 5.4pt 0in 5.4pt;mso-border-insideh: .5pt solid windowtext;mso-border-insidev:.5pt solid windowtext\"> <td width=\"708\" valign=\"bottom\" style=\"width:520.0pt;border:none;background:white; padding:1.0pt 1.0pt 2.0pt 1.0pt;height:25.0pt\"> JOB SUMMARY <td width=\"708\" valign=\"top\" style=\"width:521.0pt;border:solid lightgrey 1.0pt; mso-border-alt:solid lightgrey .25pt;background:white;padding:1.0pt 1.0pt 2.0pt 1.0pt; height:9.0pt\"> Manages sales campaigns with the intent of either scheduling appointments for sales to improve sales productivity or by gaining business via direct quote/follow up. Assesses customer satisfaction with MTG products and services via conducting surveys and provides insights for addressing customer concerns. Works closely with SBU Sales Leaders, Sales, Corporate Marketing and Customer Service <span style=\"font-size:12.0pt; mso-bidi-font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif;mso-fareast-font-family: Verdana;mso-bidi-font-family:Verdana;mso-ansi-language:EN-US;mso-fareast-language: EN-US;mso-bidi-language:AR-SA\"><br clear=\"all\" style=\"page-break-before:auto; mso-break-type:section-break\"> <span style=\"font-size:12.0pt; mso-bidi-font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif;mso-fareast-font-family: Verdana;mso-bidi-font-family:Verdana;mso-ansi-language:EN-US;mso-fareast-language: EN-US;mso-bidi-language:AR-SA\"><br clear=\"all\" style=\"page-break-before:auto; mso-break-type:section-break\"> <table class=\"MsoNormalTable\" border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"width:100.0%;border-collapse:collapse;border:none;mso-border-alt:solid windowtext .5pt; mso-yfti-tbllook:1184;mso-padding-alt:0in 5.4pt 0in 5.4pt;mso-border-insideh: .5pt solid windowtext;mso-border-insidev:.5pt solid windowtext\"> <td width=\"708\" valign=\"bottom\" style=\"width:520.0pt;border:none;background: white;padding:1.0pt 1.0pt 2.0pt 1.0pt;height:20.0pt\"> Essential Functions <td width=\"708\" style=\"width:520.0pt;border:solid lightgrey 1.0pt;mso-border-alt: solid lightgrey .25pt;background:white;padding:1.0pt 1.0pt 2.0pt 1.0pt; height:25.0pt\"> Essential Function <td width=\"708\" valign=\"top\" style=\"width:520.0pt;border:solid lightgrey 1.0pt; border-top:none;mso-border-top-alt:solid lightgrey .25pt;mso-border-alt:solid lightgrey .25pt; background:white;padding:1.0pt 1.0pt 2.0pt 1.0pt;height:9.0pt\"> <td width=\"708\" valign=\"top\" style=\"width:520.0pt;border:solid lightgrey 1.0pt; border-top:none;mso-border-top-alt:solid lightgrey .25pt;mso-border-alt:solid lightgrey .25pt; background:white;padding:1.0pt 1.0pt 2.0pt 1.0pt;height:9.0pt\"> <p class=\"MsoNormal\" style=\"margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1; tab-stops:list .5in\"> 1. Place outbound calls with the prime purpose of scheduling appointments for sales with new or existing customers, notifying sales of committed appointment times and then following up with a courtesy call to determine customer satisfaction/needs. <p class=\"MsoNormal\" style=\"margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1; tab-stops:list .5in\"> 2. Provides quotes or completes the sale, if campaign appropriate to directly gain new business. <p class=\"MsoNormal\" style=\"margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1; tab-stops:list .5in\"> 3. Probes and identifies problematic situations/opportunities that could protect or yield new business for MTG and communicates the information to the appropriate function for follow up. <p class=\"MsoNormal\" style=\"margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1; tab-stops:list .5in\"> 4. Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise. <p class=\"MsoNormal\" style=\"margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1; tab-stops:list .5in\"> 5. Manages requests for products, price and technical information. <p class=\"MsoNormal\" style=\"margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1; tab-stops:list .5in\"> 6. Assist in warehouse in shipping receiving, inventory stocking, cleaning, labeling, or other tasks. <p class=\"MsoNormal\" style=\"margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1; tab-stops:list .5in\"> 7. Maintains showroom cleanliness by procedures set forth by management. <p class=\"MsoNormal\" style=\"margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1; tab-stops:list .5in\"> 8. Identifies sources of leads and manages the pre-qualification process in collaboration with sales and corporate marketing. <p class=\"MsoNormal\" style=\"margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1; tab-stops:list .5in\"> 9. Tracks result of outbound campaign efforts. <p class=\"MsoNormal\" style=\"margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1; tab-stops:list .5in\"> 10. Backs up inbound customer service, as needed. <p class=\"MsoNormal\" style=\"margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1; tab-stops:list .5in\"> 11. Comply with all DOT and OSHA regulations. <p class=\"MsoNormal\" style=\"margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1; tab-stops:list .5in\"> 12. Ensure all safety rules are strictly observed. <p class=\"MsoNormal\" style=\"margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1; tab-stops:list .5in\"> 13. Perform other projects and duties as assigned. <td width=\"708\" valign=\"top\" style=\"width:520.0pt;border:solid lightgrey 1.0pt; border-top:none;mso-border-top-alt:solid lightgrey .25pt;mso-border-alt:solid lightgrey .25pt; background:white;padding:1.0pt 1.0pt 2.0pt 1.0pt;height:9.0pt\"> <td width=\"708\" valign=\"top\" style=\"width:520.0pt;border:solid lightgrey 1.0pt; border-top:none;mso-border-top-alt:solid lightgrey .25pt;mso-border-alt:solid lightgrey .25pt; background:white;padding:1.0pt 1.0pt 2.0pt 1.0pt;height:9.0pt\"> <td width=\"708\" valign=\"top\" style=\"width:520.0pt;border:solid lightgrey 1.0pt; border-top:none;mso-border-top-alt:solid lightgrey .25pt;mso-border-alt:solid lightgrey .25pt; background:white;padding:1.0pt 1.0pt 2.0pt 1.0pt;height:9.0pt\"> <span style=\"font-size:12.0pt; mso-bidi-font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif;mso-fareast-font-family: Verdana;mso-bidi-font-family:Verdana;mso-ansi-language:EN-US;mso-fareast-language: EN-US;mso-bidi-language:AR-SA\"><br clear=\"all\" style=\"page-break-before:auto; mso-break-type:section-break\"> <table class=\"MsoNormalTable\" border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"width:100.0%;border-collapse:collapse;border:none;mso-border-alt:solid windowtext .5pt; mso-yfti-tbllook:1184;mso-padding-alt:0in 5.4pt 0in 5.4pt;mso-border-insideh: .5pt solid windowtext;mso-border-insidev:.5pt solid windowtext\"> <td width=\"708\" colspan=\"2\" valign=\"bottom\" style=\"width:521.0pt;border:none; background:white;padding:1.0pt 1.0pt 2.0pt 1.0pt;height:20.0pt\"> Required for All Jobs <td width=\"22\" valign=\"top\" style=\"width:16.0pt;border:solid lightgrey 1.0pt; mso-border-alt:solid lightgrey .25pt;background:white;padding:1.0pt 1.0pt 2.0pt 1.0pt; height:9.0pt\"> • <td width=\"686\" valign=\"top\" style=\"width:7.0in;border:solid lightgrey 1.0pt; border-left:none;mso-border-left-alt:solid lightgrey .25pt;mso-border-alt: solid lightgrey .25pt;background:white;padding:1.0pt 1.0pt 2.0pt 1.0pt; height:9.0pt\"> Performs other duties as assigned <td width=\"22\" valign=\"top\" style=\"width:16.0pt;border:solid lightgrey 1.0pt; border-top:none;mso-border-top-alt:solid lightgrey .25pt;mso-border-alt:solid lightgrey .25pt; background:white;padding:1.0pt 1.0pt 2.0pt 1.0pt;height:9.0pt\"> • <td width=\"686\" valign=\"top\" style=\"width:7.0in;border-top:none;border-left:none; border-bottom:solid lightgrey 1.0pt;border-right:solid lightgrey 1.0pt; mso-border-top-alt:solid lightgrey .25pt;mso-border-left-alt:solid lightgrey .25pt; mso-border-alt:solid lightgrey .25pt;background:white;padding:1.0pt 1.0pt 2.0pt 1.0pt; height:9.0pt\"> Complies with all policies and standards <span style=\"font-size:12.0pt; mso-bidi-font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif;mso-fareast-font-family: Verdana;mso-bidi-font-family:Verdana;mso-ansi-language:EN-US;mso-fareast-language: EN-US;mso-bidi-language:AR-SA\"><br clear=\"all\" style=\"page-break-before:always; mso-break-type:section-break\"> ",
  "postingEffectiveDate": "4/16/2026",
  "postingExpirationDate": "-"
}