REGIONAL LIAISON

{
  "content_hash": "a15b61cc807595759e6d299c22480c7e566cff7190045550c4a8707bd3c2f8ca",
  "source_hash": "10da1be2e417d7a100abc0b8611fa166f6b0e8e3b5ed9526c88fed2266460de6",
  "last_changed_at": "2026-06-19T10:38:48.918Z",
  "active_status": "active"
}

{
  "dedupe": null,
  "language": "en",
  "location": {
    "raw": "Long Island City, NY, United States",
    "city": "Long Island City",
    "region": "NY",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": 89539,
  "salary_min": 77860,
  "inferred_at": "2026-06-20T11:04:56.339Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Long Island City, NY, United States",
      "city": "Long Island City",
      "region": "NY",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": "USD"
}

{}

{
  "id": "3743990013680099",
  "ref": "https://api.smartrecruiters.com/v1/companies/cityofnewyork/postings/3743990013680099",
  "name": "REGIONAL LIAISON",
  "uuid": "51ae76f4-97b1-4c73-96b7-f2d1a51f1964",
  "detail": {
    "id": "3743990013680099",
    "name": "REGIONAL LIAISON",
    "uuid": "51ae76f4-97b1-4c73-96b7-f2d1a51f1964",
    "jobAd": {
      "sections": {
        "jobDescription": {
          "text": "<p>APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE BENEFITS OPPORTUNITY SPECIALIST CIVIL SERVICE TITLE<br><br>Family Independence Administration provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via essential and diverse programs/services, such as: temporary cash assistance, SNAP, childcare, eviction prevention services, adult protective services, job training, employment plans/support, domestic violence assistance, child support enforcement, etc.<br><br>The New York City Human Resources Administration (HRA) provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via essential and diverse programs/services, such as: temporary cash assistance, supplemental nutrition assistance (also known as SNAP), child care, eviction prevention services, adult protective services, job training, employment plans/support, domestic violence assistance, child support enforcement, etc.  The employees of the Family Independence Administration (FIA) help provide unique individual services to eligible New Yorkers aimed toward the achievement of long-term self-sufficiency.<br><br>The Family Independence Administration (FIA) is recruiting for one (1) Associate Benefits Opportunity Specialist III, to function as Regional/Administrative Office Liaison, who will:<br><br>- Under general supervision of the Deputy Commissioner or Assistant Deputy Commissioner or Regional Manager, with wide latitude for the exercise of independent judgment and initiative, represent and assist the Deputy Commissioner or Assistant Deputy Commissioner or Regional Manager in the day-to-day administration of FIA Benefit Access Centers and Food Stamp operations.<br><br>- Represent the Deputy Commissioner or Assistant Deputy Commissioner or Regional Manager at FIA Center Operations meetings sharing the outcomes verbally and in written form; assist in the daily functions and operations of several Benefit Access Centers and Food Stamp sites, monitoring the conduct and follow-up of application interviews to ensure that financially eligible individuals receive public assistance in a timely manner as mandated by legal regulatory requirements. <br><br>- Respond to inquiries from Legal Services, Council Members and Advocates, obtaining information and providing information on Welfare Reforms initiatives. <br><br>- Review and control written complaints from various sources including the Commissioner, Deputy Commissioner, and the Correspondence Complaint Unit; edit responses to complaints received from various Benefit Access Centers. <br><br>- Monitor Fair Hearing compliance activities; prepare weekly updates of fair hearing compliance; follow up on outstanding cases; scan Welfare Management System (WMS) inquiries and Fair Hearing Information System (FHIS) for completion of Fair Hearing decisions; identify errors and advice the Benefit Access Centers of corrective action. <br><br>- Make frequent and regular visits to the Benefit Access Centers and Food Stamp sites to conduct studies in every area of activity to determine whether the activities are conducts efficiently and effectively and in accordance with established policy and procedure; conduct audits designed to measure target areas; inform the Regional Manager and participates in the development of corrective action plans and follow-up studies to ensure that the problem has been corrected. <br><br>- Provide technical support to the Center Managers in order to help improve performance and productivity in the Benefit Access Centers, with emphasis on Quality Control and Error Reduction; ensure that mandated re-determinations of financial eligibility are completed within the appropriate timeframes. <br><br>- Participate in the training of staff in the proper interpretation and application of agency policies and procedures; maintain necessary controls and records to assure that public assistance determinations are consistent with applicable laws, regulations and policies.<br><br><br>Hours/Shift:<br>Monday - Friday 9:00am – 5:00pm<br><br>ASSOCIATE BENEFITS OPPORTUNITY - 56316</p>",
          "title": "Job Description"
        },
        "qualifications": {
          "text": "<p>1. A four-year high school diploma or its educational equivalent, and three years of<br>full-time satisfactory experience working directly in social/human services or a<br>related setting, providing either:<br>a) client services.<br>b) employment planning/counseling services which involves job development,<br>skills assessment, and employment placement or other economic<br>opportunity programming.<br>2. A baccalaureate degree from an accredited college; plus eighteen months of full-time satisfactory<br>experience working as a Benefits Opportunity Specialist; or<br>3. A baccalaureate degree from an accredited college; plus eighteen months of full-time satisfactory<br>experience as described in one (1) above.<br>4. College credit from an accredited college may be substituted for this experience<br>on the basis of 60 semester credits for 9 months of the work experience described<br>above. However, all candidates must have at least 18 months of full-time<br>satisfactory experience working as a Benefits Opportunity Specialist or performing<br>social/human services work as described in one (1) above.</p>",
          "title": "Qualifications"
        },
        "companyDescription": {
          "text": "",
          "title": "Company Description"
        },
        "additionalInformation": {
          "text": "<div sr-tagline=\"\"></div><p>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.</p>",
          "title": "Additional Information"
        }
      }
    },
    "jobId": "6d873ab5-b1cf-4391-ac64-0e143b01da80",
    "active": true,
    "company": {
      "name": "City of New York",
      "identifier": "CityOfNewYork"
    },
    "creator": {
      "name": "",
      "avatarUrl": ""
    },
    "jobAdId": "28c30980-85a0-4ec9-bb61-34e4169ef73c",
    "applyUrl": "https://jobs.smartrecruiters.com/CityOfNewYork/3743990013680099-regional-liaison?oga=true",
    "function": {
      "id": "other",
      "label": "Other"
    },
    "industry": {
      "id": "government_administration",
      "label": "Government Administration"
    },
    "language": {
      "code": "en",
      "label": "English",
      "labelNative": "English (US)"
    },
    "location": {
      "city": "Long Island City",
      "hybrid": false,
      "region": "NY",
      "remote": false,
      "country": "us",
      "postalCode": "11101",
      "fullLocation": "Long Island City, NY, United States"
    },
    "refNumber": "783450",
    "postingUrl": "https://jobs.smartrecruiters.com/CityOfNewYork/3743990013680099-regional-liaison",
    "visibility": "PUBLIC",
    "customField": [
      {
        "fieldId": "64cab12528572f6da8bed37c",
        "valueId": "4ed3ba5a-df70-4ab2-9ba9-c02e801aad41",
        "fieldLabel": "Experience",
        "valueLabel": "Experienced (non-manager)"
      },
      {
        "fieldId": "64caafdc28572f6da8bed379",
        "fieldLabel": "Target Openings",
        "valueLabel": "1"
      },
      {
        "fieldId": "64cab09a28572f6da8bed37b",
        "fieldLabel": "Job Level",
        "valueLabel": "03"
      },
      {
        "fieldId": "64cab16530a589569dc70410",
        "fieldLabel": "Public Service Loan Forgiveness",
        "valueLabel": "As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.  For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/."
      },
      {
        "fieldId": "64caad3028572f6da8bed36e",
        "valueId": "069",
        "fieldLabel": "Agency",
        "valueLabel": "HRA/DEPT OF SOCIAL SERVICES"
      },
      {
        "fieldId": "64caadcf28572f6da8bed371",
        "fieldLabel": "Division / Work Unit",
        "valueLabel": "FIA Operations-NM"
      },
      {
        "fieldId": "64caaff830a589569dc7040a",
        "fieldLabel": "Expire Date",
        "valueLabel": "2026-08-16"
      },
      {
        "fieldId": "64cab25c30a589569dc70414",
        "fieldLabel": "Civil Service Title Description",
        "valueLabel": "ASSOCIATE BENEFITS OPPORTUNITY"
      },
      {
        "fieldId": "6a032136df0c10c153f9cfdd",
        "fieldLabel": "Posted On Date",
        "valueLabel": "2026-06-17"
      },
      {
        "fieldId": "64caada430a589569dc70407",
        "fieldLabel": "Work Location",
        "valueLabel": "32-20 Northern Blvd, L.I.C. Ny"
      },
      {
        "fieldId": "64caafb930a589569dc70409",
        "fieldLabel": "Number of Position",
        "valueLabel": "1"
      },
      {
        "fieldId": "6a032350df0c10c153f9cfde",
        "valueId": "cd01b32b-818c-42f0-8336-1358af38789b",
        "fieldLabel": "Salary Band",
        "valueLabel": "$80,000 to $90,000"
      },
      {
        "fieldId": "COUNTRY",
        "valueId": "us",
        "fieldLabel": "Country/Region",
        "valueLabel": "United States"
      },
      {
        "fieldId": "64ac89c2906ddc0457946c5d",
        "valueId": "default",
        "fieldLabel": "Brands",
        "valueLabel": "City of New York"
      },
      {
        "fieldId": "64cab1da30a589569dc70413",
        "fieldLabel": "Title Code",
        "valueLabel": "56316"
      },
      {
        "fieldId": "64cab0c630a589569dc7040d",
        "valueId": "c14fd7b6-8d29-47c2-a970-89bc4a1e5376",
        "fieldLabel": "Job Type",
        "valueLabel": "Full-Time"
      },
      {
        "fieldId": "64caaf5a28572f6da8bed376",
        "fieldLabel": "Salary Min",
        "valueLabel": "$ 77,860.00"
      },
      {
        "fieldId": "64cab1fa28572f6da8bed37e",
        "fieldLabel": "Business Title",
        "valueLabel": "REGIONAL LIAISON"
      },
      {
        "fieldId": "64cab23a28572f6da8bed37f",
        "valueId": "280d124b-b0a2-42d1-89ab-b998049e07dd",
        "fieldLabel": "Applicant Type",
        "valueLabel": "External (NYC Careers)"
      },
      {
        "fieldId": "64caaf7328572f6da8bed377",
        "fieldLabel": "Salary Max",
        "valueLabel": "$ 89,539.00"
      },
      {
        "fieldId": "64cab1b930a589569dc70412",
        "fieldLabel": "Title Classification",
        "valueLabel": "Competitive-1"
      },
      {
        "fieldId": "64cab18528572f6da8bed37d",
        "fieldLabel": "55a Program",
        "valueLabel": "This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program."
      },
      {
        "fieldId": "64caacdb28572f6da8bed36d",
        "valueId": "729f8f72-6c56-475d-8032-76f2c3d50324",
        "fieldLabel": "Borough",
        "valueLabel": "QUEENS"
      },
      {
        "fieldId": "6a0325d7df0c10c153f9cfdf",
        "valueId": "70b766ae-56af-43d1-9562-80542dc16618",
        "fieldLabel": "Salary Type",
        "valueLabel": "Annual"
      },
      {
        "fieldId": "64cab19c30a589569dc70411",
        "fieldLabel": "Residency Requirement",
        "valueLabel": "New York City Residency is not required for this position"
      },
      {
        "fieldId": "6a0320ea48f80df8fd0288fc",
        "valueId": "LastWeek",
        "fieldLabel": "Jobs Posted Within",
        "valueLabel": "Last Week"
      },
      {
        "fieldId": "64caae9f28572f6da8bed373",
        "valueId": "61ff1721-9a29-4a5f-8720-64de79016d6d",
        "fieldLabel": "Job Category",
        "valueLabel": "Social Services"
      }
    ],
    "referralUrl": "https://jobs.smartrecruiters.com/external-referrals/company/CityOfNewYork/publication/51ae76f4-97b1-4c73-96b7-f2d1a51f1964?dcr_ci=CityOfNewYork",
    "compensation": {
      "max": 89539,
      "min": 77860,
      "currency": "USD"
    },
    "defaultJobAd": true,
    "releasedDate": "2026-06-18T11:29:25.551Z",
    "experienceLevel": {
      "id": "associate",
      "label": "Associate"
    },
    "typeOfEmployment": {
      "id": "permanent",
      "label": "Full-time"
    }
  },
  "company": {
    "name": "City of New York",
    "identifier": "CityOfNewYork"
  },
  "jobAdId": "28c30980-85a0-4ec9-bb61-34e4169ef73c",
  "function": {
    "id": "other",
    "label": "Other"
  },
  "industry": {
    "id": "government_administration",
    "label": "Government Administration"
  },
  "language": {
    "code": "en",
    "label": "English",
    "labelNative": "English (US)"
  },
  "location": {
    "city": "Long Island City",
    "hybrid": false,
    "region": "NY",
    "remote": false,
    "country": "us",
    "postalCode": "11101",
    "fullLocation": "Long Island City, NY, United States"
  },
  "refNumber": "783450",
  "department": {},
  "visibility": "PUBLIC",
  "customField": [
    {
      "fieldId": "64cab12528572f6da8bed37c",
      "valueId": "4ed3ba5a-df70-4ab2-9ba9-c02e801aad41",
      "fieldLabel": "Experience",
      "valueLabel": "Experienced (non-manager)"
    },
    {
      "fieldId": "64caacdb28572f6da8bed36d",
      "valueId": "729f8f72-6c56-475d-8032-76f2c3d50324",
      "fieldLabel": "Borough",
      "valueLabel": "QUEENS"
    },
    {
      "fieldId": "6a0325d7df0c10c153f9cfdf",
      "valueId": "70b766ae-56af-43d1-9562-80542dc16618",
      "fieldLabel": "Salary Type",
      "valueLabel": "Annual"
    },
    {
      "fieldId": "64caad3028572f6da8bed36e",
      "valueId": "069",
      "fieldLabel": "Agency",
      "valueLabel": "HRA/DEPT OF SOCIAL SERVICES"
    },
    {
      "fieldId": "COUNTRY",
      "valueId": "us",
      "fieldLabel": "Country/Region",
      "valueLabel": "United States"
    },
    {
      "fieldId": "64cab0c630a589569dc7040d",
      "valueId": "c14fd7b6-8d29-47c2-a970-89bc4a1e5376",
      "fieldLabel": "Job Type",
      "valueLabel": "Full-Time"
    },
    {
      "fieldId": "6a0320ea48f80df8fd0288fc",
      "valueId": "LastWeek",
      "fieldLabel": "Jobs Posted Within",
      "valueLabel": "Last Week"
    },
    {
      "fieldId": "64cab23a28572f6da8bed37f",
      "valueId": "280d124b-b0a2-42d1-89ab-b998049e07dd",
      "fieldLabel": "Applicant Type",
      "valueLabel": "External (NYC Careers)"
    },
    {
      "fieldId": "64caae9f28572f6da8bed373",
      "valueId": "61ff1721-9a29-4a5f-8720-64de79016d6d",
      "fieldLabel": "Job Category",
      "valueLabel": "Social Services"
    },
    {
      "fieldId": "6a032350df0c10c153f9cfde",
      "valueId": "cd01b32b-818c-42f0-8336-1358af38789b",
      "fieldLabel": "Salary Band",
      "valueLabel": "$80,000 to $90,000"
    },
    {
      "fieldId": "64ac89c2906ddc0457946c5d",
      "valueId": "default",
      "fieldLabel": "Brands",
      "valueLabel": "City of New York"
    },
    {
      "fieldId": "64caafdc28572f6da8bed379",
      "fieldLabel": "Target Openings",
      "valueLabel": "1"
    },
    {
      "fieldId": "64cab09a28572f6da8bed37b",
      "fieldLabel": "Job Level",
      "valueLabel": "03"
    },
    {
      "fieldId": "64cab16530a589569dc70410",
      "fieldLabel": "Public Service Loan Forgiveness",
      "valueLabel": "As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.  For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/."
    },
    {
      "fieldId": "64caadcf28572f6da8bed371",
      "fieldLabel": "Division / Work Unit",
      "valueLabel": "FIA Operations-NM"
    },
    {
      "fieldId": "64caaff830a589569dc7040a",
      "fieldLabel": "Expire Date",
      "valueLabel": "2026-08-16"
    },
    {
      "fieldId": "64cab1da30a589569dc70413",
      "fieldLabel": "Title Code",
      "valueLabel": "56316"
    },
    {
      "fieldId": "64caaf5a28572f6da8bed376",
      "fieldLabel": "Salary Min",
      "valueLabel": "$ 77,860.00"
    },
    {
      "fieldId": "64cab1fa28572f6da8bed37e",
      "fieldLabel": "Business Title",
      "valueLabel": "REGIONAL LIAISON"
    },
    {
      "fieldId": "64caaf7328572f6da8bed377",
      "fieldLabel": "Salary Max",
      "valueLabel": "$ 89,539.00"
    },
    {
      "fieldId": "64cab25c30a589569dc70414",
      "fieldLabel": "Civil Service Title Description",
      "valueLabel": "ASSOCIATE BENEFITS OPPORTUNITY"
    },
    {
      "fieldId": "6a032136df0c10c153f9cfdd",
      "fieldLabel": "Posted On Date",
      "valueLabel": "2026-06-17"
    },
    {
      "fieldId": "64caada430a589569dc70407",
      "fieldLabel": "Work Location",
      "valueLabel": "32-20 Northern Blvd, L.I.C. Ny"
    },
    {
      "fieldId": "64caafb930a589569dc70409",
      "fieldLabel": "Number of Position",
      "valueLabel": "1"
    },
    {
      "fieldId": "64cab1b930a589569dc70412",
      "fieldLabel": "Title Classification",
      "valueLabel": "Competitive-1"
    },
    {
      "fieldId": "64cab18528572f6da8bed37d",
      "fieldLabel": "55a Program",
      "valueLabel": "This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program."
    },
    {
      "fieldId": "64cab19c30a589569dc70411",
      "fieldLabel": "Residency Requirement",
      "valueLabel": "New York City Residency is not required for this position"
    }
  ],
  "defaultJobAd": true,
  "releasedDate": "2026-06-18T11:29:25.551Z",
  "detail_errors": [],
  "experienceLevel": {
    "id": "associate",
    "label": "Associate"
  },
  "typeOfEmployment": {
    "id": "permanent",
    "label": "Full-time"
  }
}