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Customer Support Lead

5d4b9e96 9a42 4413 Be25 Dc8df8e7e1c2 9200112559352 2 · Loretto, MN, US, Loretto, MN · Active · $20–$23 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company5d4b9e96 9a42 4413 Be25 Dc8df8e7e1c2 9200112559352 2
TitleCustomer Support Lead
Normalized title-
Department / team-
LocationLoretto, MN, United States
Work model-
Employment typeFull Time
Salary$20–$23 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-04 / 2026-06-05
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 5d4b9e96 9a42 4413 Be25 Dc8df8e7e1c2 9200112559352 2.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Loretto.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company5d4b9e96 9a42 4413 Be25 Dc8df8e7e1c2 9200112559352 2
Sourceb0388f6a-b1b5-433e-84f3-7bb1423df8d6
ATS providerADP Workforce Now Recruiting

Description

Spikes and Houles Feed Store is seeking a motivated and customer-focused Customer Support Lead to join our team. This key-holder position plays a vital role in delivering an exceptional customer experience, supporting daily store operations, and leading by example. The ideal candidate is passionate about our brand, thrives in a fast-paced retail environment, and is committed to developing both their own skills and those of their team. Availability Requirements Full-time candidates must have open availability Monday through Sunday, including opening, closing and weekend shifts. Ability to open and close the store during the week is required. Key Responsibilities Serve as a key holder, responsible for opening and closing the store Support all aspects of daily store operations including cash handling, maintenance, and cleanliness Deliver and maintain a culture of outstanding customer service Engage customers by sharing product knowledge, including ingredients, benefits, and features Handle customer questions, concerns, and feedback with professionalism and care Lead shifts independently and support team members on the floor Assist with training, coaching, and development of staff Operate POS systems and handle cash transactions accurately (including overrides, safe counts, and till reconciliation) Maintain merchandising standards, including stocking, pricing, promotional displays, and floor sets Assist with freight processing, truck unloading, and inventory management Ensure compliance with company policies, safety procedures, and loss prevention practices Use store technology (computers, handheld devices, scanners, etc.) effectively Support the Store Manager with additional tasks and special projects as needed Qualifications At least 1 year of customer service experience; cash handling experience preferred High school diploma or GED required Must be at least 18 years old Strong communication and customer engagement skills Ability to work independently and lead a team Comfortable using Microsoft Office and retail technology systems Strong critical thinking and problem-solving skills Passion for learning, training, and team development Additional Requirements Ability to operate equipment such as pallet jacks and forklifts (or willingness to learn) Comfortable working in varying conditions, including stockrooms and outdoor elements as needed Flexible schedule with the ability to work evenings, weekends, and holidays Physical Requirements Ability to stand and walk for extended periods Frequent use of hands for handling products and equipment Ability to lift up to 50 pounds regularly Capable of bending, climbing, and reaching as needed Benefits Competitive wages Day, evening, and weekend schedules Tuition Assistance for eligible employees Scholarship opportunities Employee discounts Health and Welfare insurances 401(k) savings plan with company match Employee referral bonus Internship program Ready to Apply? If you’re excited to lead, serve customers, and be part of a team that values animals, agriculture, and great service, we encourage you to apply today . Join Spikes and Houles Feed Store and help us continue delivering an outstanding experience to our customers and community. *E-Verify:* Gertens participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Gertens Family of Businesses is an Equal Employment Opportunity Employer. Store Hours Mon-Fri 8a - 7p Sat 8a-6p Sun 10a-5p

Full job record

Job ID39964486f1fcbb7a2d3129abf60fa751791958df
Org ID26221ebe-565e-4932-99fd-d0bcf8f5a456
Source IDb0388f6a-b1b5-433e-84f3-7bb1423df8d6
Board IDb0388f6a-b1b5-433e-84f3-7bb1423df8d6
Provideradp_workforcenow
Provider Job Key549935
TitleCustomer Support Lead
Normalized Title—
Statusactive
Activeyes
Location TextLoretto, MN, US, Loretto, MN
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionMN
CityLoretto
Salary Raw20 To 23 (USD) Hourly
Salary Min20
Salary Max23
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=5d4b9e96-9a42-4413-be25-dc8df8e7e1c2&ccId=9200112559352_2&lang=en_US&type=JS&jobId=549935&jwId=9200948335301_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=5d4b9e96-9a42-4413-be25-dc8df8e7e1c2&ccId=9200112559352_2&lang=en_US&type=JS&jobId=549935&jwId=9200948335301_1
First Seen At2026-06-05 02:06:30Z
Last Seen At2026-06-06 11:59:46Z
Last Checked At2026-06-06 11:59:46Z
Last Changed At2026-06-06 11:59:46Z
Inactive At—
Source Posted At2026-06-04 22:23:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=5d4b9e96-9a42-4413-be25-dc8df8e7e1c2|9200112559352_2/date=2026-06-06/2026-06-06T11-59-45-941Z-011961b1de260278652e71608313c828ca8675d461a1384752d8289ab9974263.json
Event Fields
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  "last_changed_at": "2026-06-06T11:59:46.158Z",
  "active_status": "active"
}
Parsed Structured
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Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.2.8/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.3.26/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"></div><p data-start=\"240\" data-end=\"597\" data-pasted=\"true\"><span style=\"font-size: 14px; font-family: arial, sans-serif;\">Spikes and Houles Feed Store is&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">seeking a motivated and customer-focused Customer Support Lead to join our team. This key-holder position plays a vital role in delivering an exceptional customer experience, supporting daily store operations, and leading by example. The ideal candidate is passionate about our brand, thrives in a fast-paced retail environment, and is committed to developing both their own skills and those of their team.</span></p><p data-start=\"650\" data-end=\"866\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong data-start=\"650\" data-end=\"679\">Availability Requirements</strong><br data-start=\"679\" data-end=\"682\">Full-time candidates must have open availability Monday through Sunday, including opening, closing and weekend shifts. Ability to open and close the store during the week is required.</span></p><h2 data-start=\"1031\" data-end=\"1054\" data-pasted=\"true\"><span style=\"font-size: 14px; font-family: arial, sans-serif;\">Key Responsibilities</span></h2><ul><li data-start=\"899\" data-end=\"971\" data-section-id=\"50ezlm\" data-pasted=\"true\" style=\"font-family: arial, sans-serif; font-size: 14px;\">Serve as a key holder, responsible for opening and closing the store</li><li data-start=\"972\" data-end=\"1075\" data-section-id=\"bna8am\" style=\"font-family: arial, sans-serif; font-size: 14px;\">Support all aspects of daily store operations including cash handling, maintenance, and cleanliness</li><li data-start=\"1076\" data-end=\"1142\" data-section-id=\"19lz8w0\" style=\"font-family: arial, sans-serif; font-size: 14px;\">Deliver and maintain a culture of outstanding customer service</li><li data-start=\"1143\" data-end=\"1239\" data-section-id=\"mnpbdd\" style=\"font-family: arial, sans-serif; font-size: 14px;\">Engage customers by sharing product knowledge, including ingredients, benefits, and features</li><li data-start=\"1240\" data-end=\"1323\" data-section-id=\"oygr8y\" style=\"font-family: arial, sans-serif; font-size: 14px;\">Handle customer questions, concerns, and feedback with professionalism and care</li><li data-start=\"1324\" data-end=\"1391\" data-section-id=\"145f6ke\" style=\"font-family: arial, sans-serif; font-size: 14px;\">Lead shifts independently and support team members on the floor</li><li data-start=\"1392\" data-end=\"1452\" data-section-id=\"15vjo5w\" style=\"font-family: arial, sans-serif; font-size: 14px;\">Assist with training, coaching, and development of staff</li><li data-start=\"1453\" data-end=\"1576\" data-section-id=\"19kuy4p\" style=\"font-family: arial, sans-serif; font-size: 14px;\">Operate POS systems and handle cash transactions accurately (including overrides, safe counts, and till reconciliation)</li><li data-start=\"1577\" data-end=\"1680\" data-section-id=\"47ozrx\" style=\"font-family: arial, sans-serif; font-size: 14px;\">Maintain merchandising standards, including stocking, pricing, promotional displays, and floor sets</li><li data-start=\"1681\" data-end=\"1758\" data-section-id=\"1u11b89\" style=\"font-family: arial, sans-serif; font-size: 14px;\">Assist with freight processing, truck unloading, and inventory management</li><li data-start=\"1759\" data-end=\"1852\" data-section-id=\"1l2exwo\" style=\"font-family: arial, sans-serif; font-size: 14px;\">Ensure compliance with company policies, safety procedures, and loss prevention practices</li><li data-start=\"1853\" data-end=\"1935\" data-section-id=\"1dcphav\" style=\"font-family: arial, sans-serif; font-size: 14px;\">Use store technology (computers, handheld devices, scanners, etc.) effectively</li><li data-start=\"1936\" data-end=\"2018\" data-section-id=\"nbsvsy\" style=\"font-family: arial, sans-serif; font-size: 14px;\">Support the Store Manager with additional tasks and special projects as needed</li></ul><p data-start=\"2025\" data-end=\"2043\" data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><br><strong data-start=\"2025\" data-end=\"2043\">Qualifications</strong></span></p><ul data-start=\"2045\" data-end=\"2536\"><li data-start=\"2045\" data-end=\"2131\" data-section-id=\"1lx15ro\" style=\"font-family: arial, sans-serif; font-size: 14px;\">At least 1 year of customer service experience; cash handling experience preferred</li><li data-start=\"2132\" data-end=\"2171\" data-section-id=\"1ndikaa\" style=\"font-family: arial, sans-serif; font-size: 14px;\">High school diploma or GED required</li><li data-section-id=\"163eens\" data-start=\"2172\" data-end=\"2205\" style=\"font-family: arial, sans-serif; font-size: 14px;\">Must be at least 18 years old</li><li data-section-id=\"or0h4b\" data-start=\"2206\" data-end=\"2261\" style=\"font-family: arial, sans-serif; font-size: 14px;\">Strong communication and customer engagement skills</li><li data-section-id=\"2fnlaw\" data-start=\"2262\" data-end=\"2311\" style=\"font-family: arial, sans-serif; font-size: 14px;\">Ability to work independently and lead a team</li><li data-section-id=\"10v9qsi\" data-start=\"2312\" data-end=\"2380\" style=\"font-family: arial, sans-serif; font-size: 14px;\">Comfortable using Microsoft Office and retail technology systems</li><li data-section-id=\"1xwdwmh\" data-start=\"2381\" data-end=\"2436\" style=\"font-family: arial, sans-serif; font-size: 14px;\">Strong critical thinking and problem-solving skills</li><li data-section-id=\"dtm3f\" data-start=\"2437\" data-end=\"2493\" style=\"font-family: arial, sans-serif; font-size: 14px;\">Passion for learning, training, and team development</li></ul><p data-start=\"2543\" data-end=\"2570\" data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><br><strong data-start=\"2543\" data-end=\"2570\">Additional Requirements</strong></span></p><ul data-start=\"2572\" data-end=\"2842\"><li data-section-id=\"1dowr3p\" data-start=\"2572\" data-end=\"2665\" style=\"font-family: arial, sans-serif; font-size: 14px;\">Ability to operate equipment such as pallet jacks and forklifts (or willingness to learn)</li><li data-section-id=\"1ioikh4\" data-start=\"2666\" data-end=\"2764\" style=\"font-family: arial, sans-serif; font-size: 14px;\">Comfortable working in varying conditions, including stockrooms and outdoor elements as needed</li><li data-section-id=\"qbqho2\" data-start=\"2765\" data-end=\"2842\" style=\"font-family: arial, sans-serif; font-size: 14px;\">Flexible schedule with the ability to work evenings, weekends, and holidays</li></ul><p data-start=\"2849\" data-end=\"2874\" data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong data-start=\"2849\" data-end=\"2874\">Physical Requirements</strong></span></p><ul data-start=\"2876\" data-end=\"3159\"><li data-section-id=\"1en3pql\" data-start=\"2876\" data-end=\"2926\" style=\"font-family: arial, sans-serif; font-size: 14px;\">Ability to stand and walk for extended periods</li><li data-section-id=\"mqsyol\" data-start=\"2927\" data-end=\"2988\" style=\"font-family: arial, sans-serif; font-size: 14px;\">Frequent use of hands for handling products and equipment</li><li data-section-id=\"oc66ub\" data-start=\"2989\" data-end=\"3037\" style=\"font-family: arial, sans-serif; font-size: 14px;\">Ability to lift up to 50 pounds regularly</li><li data-section-id=\"lky0j6\" data-start=\"3038\" data-end=\"3094\" style=\"font-family: arial, sans-serif; font-size: 14px;\">Capable of bending, climbing, and reaching as needed</li></ul><h2 data-start=\"2209\" data-end=\"2220\" data-pasted=\"true\"><span style=\"font-size: 14px; font-family: arial, sans-serif;\">Benefits</span></h2><ul data-start=\"2222\" data-end=\"2510\"><li data-start=\"2222\" data-end=\"2243\" style=\"font-size: 14px; font-family: arial, sans-serif;\"><p data-start=\"2224\" data-end=\"2243\">Competitive wages</p></li><li data-start=\"2244\" data-end=\"2283\" style=\"font-size: 14px; font-family: arial, sans-serif;\"><p data-start=\"2246\" data-end=\"2283\">Day, evening, and weekend schedules</p></li><li data-start=\"2284\" data-end=\"2329\" style=\"font-size: 14px; font-family: arial, sans-serif;\"><p data-start=\"2286\" data-end=\"2329\">Tuition Assistance for eligible employees</p></li><li data-start=\"2330\" data-end=\"2359\" style=\"font-size: 14px; font-family: arial, sans-serif;\"><p data-start=\"2332\" data-end=\"2359\">Scholarship opportunities</p></li><li data-start=\"2360\" data-end=\"2382\" style=\"font-size: 14px; font-family: arial, sans-serif;\"><p data-start=\"2362\" data-end=\"2382\">Employee discounts</p></li><li data-start=\"2383\" data-end=\"2416\" style=\"font-size: 14px; font-family: arial, sans-serif;\"><p data-start=\"2385\" data-end=\"2416\">Health and Welfare insurances</p></li><li data-start=\"2417\" data-end=\"2459\" style=\"font-size: 14px; font-family: arial, sans-serif;\"><p data-start=\"2419\" data-end=\"2459\">401(k) savings plan with company match</p></li><li data-start=\"2460\" data-end=\"2487\" style=\"font-size: 14px; font-family: arial, sans-serif;\"><p data-start=\"2462\" data-end=\"2487\">Employee referral bonus</p></li><li data-start=\"2488\" data-end=\"2510\" style=\"font-size: 14px; font-family: arial, sans-serif;\"><p data-start=\"2490\" data-end=\"2510\">Internship program</p></li></ul><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><br></span></p><h3 data-start=\"3078\" data-end=\"3097\" data-pasted=\"true\"><span style=\"font-size: 14px; font-family: arial, sans-serif;\">Ready to Apply?</span></h3><p data-start=\"3098\" data-end=\"3377\"><span style=\"font-size: 14px; font-family: arial, sans-serif;\">If you&rsquo;re excited to lead, serve customers, and be part of a team that values animals, agriculture, and great service,&nbsp;<strong data-start=\"3217\" data-end=\"3252\">we encourage you to apply today</strong>. Join Spikes and Houles Feed Store and help us continue delivering an outstanding experience to our customers and community.<br></span></p><div><div class=\"fr-view\"><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><br></span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\">*E-Verify:*</span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\">Gertens participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.</span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><br>Gertens Family of Businesses is an Equal Employment Opportunity Employer.&nbsp;</span></p></div></div></div></div></div></div></div></div></div></div></div></div>\n<br/>Store Hours<br/>Mon-Fri 8a - 7p<br/>Sat 8a-6p<br/>Sun 10a-5p",
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            "codeValue": "JobClass"
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          "stringValue": "Sales"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": "20 To 23 (USD) Hourly"
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      ],
      "indicatorFields": [
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          "indicatorValue": false
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        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
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          "indicatorValue": false
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        {
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            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Customer Support Lead",
    "clientRequisitionID": "2286",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Loretto",
          "postalCode": "55357",
          "countrySubdivisionLevel1": {
            "codeValue": "MN"
          }
        },
        "nameCode": {
          "shortName": " Loretto, MN, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/549935?cid=5d4b9e96-9a42-4413-be25-dc8df8e7e1c2&ccId=9200112559352_2&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 17102
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  "detail_errors": []
}
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GET https://api.bluedoor.sh/job-postings/v1/jobs/39964486f1fcbb7a2d3129abf60fa751791958df?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/26221ebe-565e-4932-99fd-d0bcf8f5a456JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/b0388f6a-b1b5-433e-84f3-7bb1423df8d6JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/39964486f1fcbb7a2d3129abf60fa751791958df/eventsJSON

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