Client Experience and Sales Manager

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    "id": "170",
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      "city": "Houston",
      "state": "Texas"
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    "jobOpeningName": "Client Experience and Sales Manager",
    "departmentLabel": "Annie - Antiage",
    "employmentStatusLabel": "Full-Time"
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    "location": {
      "city": "Houston",
      "state": "Texas",
      "postalCode": "77098",
      "addressCountry": "United States"
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    "datePosted": "2026-05-13",
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    "description": "<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">About Us</span><span style=\"font-family: Arial, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">At Antiage Institute in Houston, TX, we have been providing clients with the most up-to-date techniques and outstanding customer service since 1997. As Houston's original clinician-owned medical spa and wellness center, our team goes above and beyond industry standards while remaining dedicated to natural-looking results. Services include injectables, laser and facial treatments, body contouring, and a full functional health program covering hormone replacement therapy, medical weight loss, NAD+ and IV therapy, and peptide therapy.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Our Culture</span><span style=\"font-family: Arial, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">At Antiage Institute, we believe in open communication, teamwork, and mutual respect.  We celebrate innovation and prioritize patient trust and satisfaction above all else.  Every team member plays an essential role in delivering the elevated care our patients have come to expect. </span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Position Overview:</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">We are in an exciting stage of growth and are seeking a client-focused, results-driven Client Experience and Sales Manager to help us elevate our in-clinic experience and build the foundation of our sales team. This is a unique opportunity to join a high-growth clinic while making a direct impact on our patient experience and overall success.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Key Responsibilities:</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Sales &amp; Client Experience</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Conduct high-touch pre-treatment consultations with new and existing clients</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Build strong rapport with clients to understand their goals and develop personalized treatment plans</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Educate clients on our full suite of treatments, packages, and skincare offerings</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Cross-sell and upsell relevant services and products to maximize client outcomes and clinic revenue</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Maintain exceptional professionalism and emotional intelligence when discussing pricing, memberships, and long-term care plans</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Follow up post-treatment to ensure satisfaction and support repeat visits</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Clinic Operations &amp; Leadership</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Help establish a scalable client consultation and sales process</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Collaborate with clinical staff to ensure seamless handoffs and premium care delivery</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Track and report on key performance indicators (KPIs) such as conversion rates, rebooking, and revenue per consult</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Support training and mentoring of future team members as we build our sales organization</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Culture &amp; Collaboration</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Act as an ambassador of the Antiage brand—warm, knowledgeable, and polished</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Foster a culture of positivity, accountability, and continuous improvement</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Who You Are:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">3+ years of experience in a high-end B2C, consultative sales role—ideally in aesthetics, beauty, wellness, or luxury retail</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Proven success in meeting or exceeding sales goals in a high-touch, relationship-based environment</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Strong interpersonal skills, high emotional intelligence, and natural consultative selling instincts</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Polished communicator, comfortable guiding clients through complex treatment decisions</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Highly organized and self-motivated, with the ability to thrive in a fast-paced, growing clinic environment</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Tech-savvy—comfortable using EMR/CRM systems, Google Workspace, and basic data tools</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Preferred:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Experience in a medical aesthetics or wellness clinic setting</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Familiarity with treatments such as Botox, fillers, lasers, body contouring, and advanced skincare</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Why Join Antiage Institute?</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Growth Opportunity: Be part of an extremely successful and continuously growing platform and play a key role in building our in-clinic sales process and team</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Compensation: Competitive base salary with commission and/or performance-based incentives</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Ownership Mentality: Autonomy to shape the client experience and contribute directly to business performance</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Culture: Collaborative, supportive management and clinical team, with high standards and a shared commitment to excellence</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Perks: Complimentary or discounted aesthetic treatments and skincare</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Benefits: Eligible employees enjoy medical, dental, vision, and other benefits, plus paid time off</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Additional Information:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Competitive compensation including salary and commission. On average, Client Experience and Sales Manager earn approximately $80,000 to $150,000+ annually.  Note that commission is uncapped.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Discounts to products and services offered in the clinic</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Health Insurance</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Full-time position</span></li>\n</ul>",
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