Reservationist - Peak New York

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    "ExternalDescriptionStr": "<p><strong>Tao Group Hospitality offers competitive benefits for all full-time team members such as:</strong></p><ul><li><strong>Medical, Dental, and Vision Coverage</strong></li><li><strong>401(k) Retirement Program with Employer Match</strong></li><li><strong>Life and Disability Insurance Plans</strong></li><li><strong>Ancillary Insurance Plans</strong></li><li><strong>Employee Assistance Program</strong></li><li><strong>Fertility &amp; Family Forming Support and Resources</strong></li><li><strong>Pet Insurance</strong></li><li><strong>Employee Discounts</strong></li><li><strong>TAO Savings Marketplace</strong></li><li><strong>Time off and much more!</strong></li></ul><p class=\"xmsonormal\" style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); border: 0px; color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 12px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: inherit; margin: 0px; orphans: 2; padding: 0px; scrollbar-color: rgba(49, 45, 42, 0.15) rgba(0, 0, 0, 0); scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\">&nbsp;</p><p class=\"xmsonormal\" style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); border: 0px; color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 12px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: inherit; margin: 0px; orphans: 2; padding: 0px; scrollbar-color: rgba(49, 45, 42, 0.15) rgba(0, 0, 0, 0); scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\">&nbsp;</p><p>Manages reservation book and executes the use of reservation system strategies. Oversight of Guest Success team functions to maximize and drive revenue performance at Tao Group Hospitality venues.<br>&nbsp;</p><p><strong>ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:</strong></p><ul><li>Drives the standardization of reservations policies and practices across venues, where applicable.</li><li>Attends and participates in daily pre-service meetings.</li><li>Actively takes and processes reservations.</li><li>Assists with incoming calls and answering guest questions.</li><li>Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.</li><li>Implements cross-venue selling techniques.</li><li>Regularly participates in local outreach programs to enhance our guest base and make lasting guest connections.</li><li>Works closely with the Sales teams to properly allocate all private event bookings and drive event performance in restaurants.</li><li>Assist and/ or complete additional tasks as assigned&nbsp;<br>&nbsp;</li></ul><p><strong>EDUCATION/WORKING KNOWLEDGE:</strong></p><ul><li>Minimum 5 years previous hospitality experience within a high-volume setting is essential</li><li>High School Diploma Required or equivalent with an emphasis in hospitality and/or equivalent combination of education and experience in a related field</li><li>Proficient in Windows Microsoft Office, POS systems</li><li>21+ years of age<br>&nbsp;</li></ul><p><strong>SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE &nbsp;</strong></p><p><i>The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions</i></p><ul><li>Ability to write, read, and verbally communicate</li><li>Must be able to move quickly</li><li>Must be able to push and lift up to 75 lbs. with or without assistance</li><li>Must be able to stand for extended periods of time</li><li>Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume</li><li>Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working Environment</li><li>Exposure to hot kitchen elements or cleaning materials</li><li>Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment</li><li>May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required</li><li>Maintain a professional, neat, and well-groomed appearance adhering to Company standards</li><li>Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner</li><li>Ability to maintain confidentiality</li><li>Ability to handle a fast-paced, busy, and somewhat stressful environment&nbsp;</li></ul><p>&nbsp;</p>",
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