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Customer Success Coach

Globallt · Roma · Active · JazzHR / ApplyToJob

Job facts

FieldValue
CompanyGloballt
TitleCustomer Success Coach
Normalized title-
Department / team-
LocationRoma
Work model-
Employment typeContract
Salary-
Statusactive
ATS providerJazzHR / ApplyToJob
Posted / first seen2026-05-18 / 2026-05-30
Changed / last seen2026-05-30 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Globallt.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through JazzHR / ApplyToJob.Open
Provider filtered searchThe same provider as a filtered job collection.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyGloballt
Source8b6fed0f-8f43-4015-96eb-b8bf01bce492
ATS providerJazzHR / ApplyToJob

Description

Customer Success Coach SUMMARY: The Customer Success Coach is to coordinate tailored language learning programs to support professionals and their families; to engage, coach, and increase utilization among our customers. Also providing support and top-notch customer service experience for all our customers.   RESPONSIBILITIES:   Drive a high level of customer and client satisfaction while managing large caseloads   Cultivate and manage positive client relationships with corporate relocation management companies to ensure Global LT as the preferred language training supplier Counsel customers on authorized relocation benefits provided by their employer   Manage all activities, including those performed by third party suppliers related to the transfer process.   Lead point of contact and coordination for all assignment components – including internal and external points of need.   Carry out the pre-assignment briefing and orientation with the authorized participant on the client’s policy and/or benefit. Need to be comfortable on the phone talking to many different level employees.   Provide continuing coaching and support to clients and participants maintaining regular contact throughout the assignment.   Build productive and effective relationships with clients, participants and direct suppliers as well as within Global LT.   Maintain data integrity, including updating Global LT’s database, providing the required data to produce ongoing status reports.   Initiate customer satisfaction surveys when client policy allows.   Undertake other tasks as required   Adhere to Global LT’s Standards of Excellence in all aspects of the assignment process.     Meet company metrics for customer satisfaction, utilization, responsiveness and company goals.     EDUCATION AND/OR EXPERIENCE:                      Proficiency in English is required   Sales experience would be an asset but not required Bilingual in English and at least one other language    QUALIFICATIONS:   Proficient with PC and Microsoft Office such as Word, Excel, PowerPoint, Outlook   Must have strong organizations skills and be detail-oriented and organized, methodical with an analytical approach to work    Ability to deal with multitasking under continuous high-pressure situations   Excellent written and communication skills    The ability to communicate clearly and professionally   Strong customer service focus   Work well within a team with good trouble-shooting and conflict management skills    Shows initiative and creativity; be self-motivated   The ability to upsell products

Full job record

Job ID394cf520a6c81d80aaf5bd8132817ec49bd4c249
Org IDa6a6311b-ba0a-45d8-ba13-e6dcb6fb5833
Source ID8b6fed0f-8f43-4015-96eb-b8bf01bce492
Board ID8b6fed0f-8f43-4015-96eb-b8bf01bce492
Providerjazzhr
Provider Job KeyHF1poYtrRS
TitleCustomer Success Coach
Normalized Title
Statusactive
Activeyes
Location TextRoma
Department
Team
Employment Typecontract
Workplace Type
Remote Policy
CountryRoma
Region
City
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://globallt.applytojob.com/apply/HF1poYtrRS/Customer-Success-Coach
Apply URLhttps://globallt.applytojob.com/apply/HF1poYtrRS/Customer-Success-Coach
First Seen At2026-05-30 05:58:39Z
Last Seen At2026-06-06 10:44:22Z
Last Checked At2026-06-06 10:44:22Z
Last Changed At2026-05-30 05:58:39Z
Inactive At
Source Posted At2026-05-18 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=globallt/date=2026-06-06/2026-06-06T10-44-18-240Z-7abb5d5e7a20122d3c95d301d7b3bef9eaa60b45b993c5a2ce7ca6d5e6764db7.json
Event Fields
{
  "content_hash": "06c9dc0ca2960fbf9b3f230f4f2456f458933be9165844078ff5e0c590af6f9b",
  "source_hash": "0dc33485f153b6fdec7705b2abf2edb07475fc63b56d83d0253b1b42621fddc4",
  "last_changed_at": "2026-05-30T05:58:39.655Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Roma",
    "city": null,
    "region": null,
    "country": "Roma",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:44:22.502Z",
  "launch_scope": {
    "reason": "jazzhr_production_catalog",
    "included": true,
    "location": {
      "raw": "Roma",
      "city": null,
      "region": null,
      "country": "Roma",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "Roma"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
{
  "detail": {
    "url": "https://globallt.applytojob.com/apply/jobs/details/HF1poYtrRS?&",
    "heading": "Customer Success Coach",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://globallt.applytojob.com/apply/HF1poYtrRS/Customer-Success-Coach",
    "description_html": "<div style=\"text-align:center;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:14pt;\"><span style=\"font-family:Aptos, sans-serif;\">Customer Success Coach</span></span></b></span></span></span></div><div style=\"border-bottom:solid 1.5pt;padding:0in 0in 1pt 0in;\"></div><br><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">SUMMARY: </span></span></b> </span></span></span><br><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">The Customer Success Coach is to </span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">coordinate tailored language learning programs to support professionals and their families; to engage, coach, and increase utilization among our customers. Also providing support and top-notch customer service experience for all our customers.</span></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span></span><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">RESPONSIBILITIES:</span></span></b> </span></span></span><ul><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Drive a high level of customer and client satisfaction while managing large caseloads</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Cultivate and manage positive client relationships with corporate relocation management companies to ensure Global LT as the preferred language training supplier</span></span></span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Counsel customers on authorized relocation benefits provided by their employer</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Manage all activities, including those performed by third party suppliers related to the transfer process.</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Lead point of contact and coordination for all assignment components – including internal and external points of need.</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Carry out the pre-assignment briefing and orientation with the authorized participant on the client’s policy and/or benefit. Need to be comfortable on the phone talking to many different level employees.</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Provide continuing coaching and support to clients and participants maintaining regular contact throughout the assignment.</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Build productive and effective relationships with clients, participants and direct suppliers as well as within Global LT.</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Maintain data integrity, including updating Global LT’s database, providing the required data to produce ongoing status reports.</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Initiate customer satisfaction surveys when client policy allows.</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Undertake other tasks as required</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Adhere to Global LT’s Standards of Excellence in all aspects of the assignment process.  </span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Meet company metrics for customer satisfaction, utilization, responsiveness and company goals.</span></span> </span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span></span><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">EDUCATION AND/OR EXPERIENCE:                   </span></span></b>  </span></span></span><ul><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Proficiency in English is required</span></span> </span></span></li><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Sales experience would be an asset but not required</span></span></span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Bilingual in English and at least one other language</span></span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\">  </span></span></span></span><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">QUALIFICATIONS:</span></span></span></b> </span></span></span></span><ul><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Proficient with PC and Microsoft Office such as Word, Excel, PowerPoint, Outlook</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Must have strong organizations skills and be detail-oriented and organized, methodical with an analytical approach to work </span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to deal with multitasking under continuous high-pressure situations</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Excellent written and communication skills </span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">The ability to communicate clearly and professionally</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Strong customer service focus</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Work well within a team with good trouble-shooting and conflict management skills </span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Shows initiative and creativity; be self-motivated</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">The ability to upsell products</span></span> </span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span></span><br><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span></span><br><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span></span><br><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span></span><br><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span></span><br><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span></span><br><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span></span><br><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span></span><br><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span></span><br><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span></span><br><br><br><br><br><br><br><br><br><br><br><br><br> ",
    "description_text": "Customer Success Coach\n SUMMARY:\n The Customer Success Coach is to coordinate tailored language learning programs to support professionals and their families; to engage, coach, and increase utilization among our customers. Also providing support and top-notch customer service experience for all our customers.\n   RESPONSIBILITIES:   Drive a high level of customer and client satisfaction while managing large caseloads\n Cultivate and manage positive client relationships with corporate relocation management companies to ensure Global LT as the preferred language training supplier\n Counsel customers on authorized relocation benefits provided by their employer\n Manage all activities, including those performed by third party suppliers related to the transfer process.\n Lead point of contact and coordination for all assignment components – including internal and external points of need.\n Carry out the pre-assignment briefing and orientation with the authorized participant on the client’s policy and/or benefit. Need to be comfortable on the phone talking to many different level employees.\n Provide continuing coaching and support to clients and participants maintaining regular contact throughout the assignment.\n Build productive and effective relationships with clients, participants and direct suppliers as well as within Global LT.\n Maintain data integrity, including updating Global LT’s database, providing the required data to produce ongoing status reports.\n Initiate customer satisfaction surveys when client policy allows.\n Undertake other tasks as required\n Adhere to Global LT’s Standards of Excellence in all aspects of the assignment process.\n Meet company metrics for customer satisfaction, utilization, responsiveness and company goals.\n   EDUCATION AND/OR EXPERIENCE:                      Proficiency in English is required\n Sales experience would be an asset but not required\n Bilingual in English and at least one other language\n    QUALIFICATIONS:   Proficient with PC and Microsoft Office such as Word, Excel, PowerPoint, Outlook\n Must have strong organizations skills and be detail-oriented and organized, methodical with an analytical approach to work\n Ability to deal with multitasking under continuous high-pressure situations\n Excellent written and communication skills\n The ability to communicate clearly and professionally\n Strong customer service focus\n Work well within a team with good trouble-shooting and conflict management skills\n Shows initiative and creativity; be self-motivated\n The ability to upsell products",
    "jsonld_jobposting": {
      "url": "https://globallt.applytojob.com/apply/HF1poYtrRS/Customer-Success-Coach",
      "@type": "JobPosting",
      "title": "Customer Success Coach",
      "@context": "http://schema.org/",
      "datePosted": "2026-05-18",
      "description": "<div style=\"text-align:center;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:14pt;\"><span style=\"font-family:Aptos, sans-serif;\">Customer Success Coach</span></span></b></span></span></span></div><div style=\"border-bottom:solid 1.5pt;padding:0in 0in 1pt 0in;\"></div><br><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">SUMMARY: </span></span></b> </span></span></span><br><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">The Customer Success Coach is to </span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">coordinate tailored language learning programs to support professionals and their families; to engage, coach, and increase utilization among our customers. Also providing support and top-notch customer service experience for all our customers.</span></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span></span><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">RESPONSIBILITIES:</span></span></b> </span></span></span><ul><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Drive a high level of customer and client satisfaction while managing large caseloads</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Cultivate and manage positive client relationships with corporate relocation management companies to ensure Global LT as the preferred language training supplier</span></span></span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Counsel customers on authorized relocation benefits provided by their employer</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Manage all activities, including those performed by third party suppliers related to the transfer process.</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Lead point of contact and coordination for all assignment components – including internal and external points of need.</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Carry out the pre-assignment briefing and orientation with the authorized participant on the client’s policy and/or benefit. Need to be comfortable on the phone talking to many different level employees.</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Provide continuing coaching and support to clients and participants maintaining regular contact throughout the assignment.</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Build productive and effective relationships with clients, participants and direct suppliers as well as within Global LT.</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Maintain data integrity, including updating Global LT’s database, providing the required data to produce ongoing status reports.</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Initiate customer satisfaction surveys when client policy allows.</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Undertake other tasks as required</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Adhere to Global LT’s Standards of Excellence in all aspects of the assignment process.  </span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Meet company metrics for customer satisfaction, utilization, responsiveness and company goals.</span></span> </span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span></span><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">EDUCATION AND/OR EXPERIENCE:                   </span></span></b>  </span></span></span><ul><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Proficiency in English is required</span></span> </span></span></li><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Sales experience would be an asset but not required</span></span></span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Bilingual in English and at least one other language</span></span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\">  </span></span></span></span><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">QUALIFICATIONS:</span></span></span></b> </span></span></span></span><ul><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Proficient with PC and Microsoft Office such as Word, Excel, PowerPoint, Outlook</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Must have strong organizations skills and be detail-oriented and organized, methodical with an analytical approach to work </span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to deal with multitasking under continuous high-pressure situations</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Excellent written and communication skills </span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">The ability to communicate clearly and professionally</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Strong customer service focus</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Work well within a team with good trouble-shooting and conflict management skills </span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Shows initiative and creativity; be self-motivated</span></span> </span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">The ability to upsell products</span></span> </span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span></span><br><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span></span><br><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span></span><br><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span></span><br><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span></span><br><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span></span><br><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span></span><br><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span></span><br><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span></span><br><span style=\"font-size:12pt;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span></span><br><br><br><br><br><br><br><br><br><br><br><br><br> ",
      "jobLocation": {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "",
          "addressRegion": "Roma",
          "addressLocality": ""
        }
      },
      "validThrough": "2026-08-16",
      "uniqueJobCode": "job_20260323184729_8ASLY6IUHCRTJ9EJ",
      "employmentType": "CONTRACTOR",
      "hiringOrganization": {
        "logo": "https://s3.amazonaws.com/resumator/customer_20211020190909_CTGSA5FHFHOZLQOA/logos/20230307162311_Global_LT_logo__728_x_90_Dark_v1_003.png",
        "name": "Global LT",
        "@type": "Organization",
        "sameAs": "https://global-lt.com/"
      },
      "experienceRequirements": "Experienced"
    }
  },
  "list_job": {
    "id": "HF1poYtrRS",
    "title": "Customer Success Coach",
    "detailUrl": "https://globallt.applytojob.com/apply/jobs/details/HF1poYtrRS?&"
  },
  "detail_errors": []
}
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