Senior Revenue Cycle Specialist

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    "description": "<p style=\"text-align:justify\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span lang=\"EN\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">About Us</span></b></span></span></span></p>\r\n\r\n<p style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Inform Diagnostics, a Fulgent Genetics Company</span></span></b><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">, is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties including gastrointestinal pathology, dermatopathology, urologic pathology, hematopathology, and breast pathology. </span></span></span></span></p>\r\n\r\n<p style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Founded in 2011, our parent entity, Fulgent Genetics, has evolved into a </span></span><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">premier, full-service genomic testing company built around a foundational technology platform.</span></span></span></span></p>\r\n\r\n<p style=\"text-align:justify\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Through our diverse testing menu, Fulgent is focused on transforming patient care in oncology, anatomic pathology, infectious and rare diseases, and reproductive health. We believe that by providing a wide range of effective, flexible testing options in conjunction with best-in-class service and support, we can redefine the way medicine is managed for patients and clinicians alike.</span></span></span></span></p>\r\n\r\n<p style=\"text-align:justify\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Since integrating with our therapeutic development business, Fulgent is also developing drug candidates for treating a broad range of cancers using a novel nanoencapsulation and targeted therapy platform. By merging our fields of expertise, we aim to become a fully integrated precision medicine company.</span></span></span></span></p>\r\n\r\n<p style=\"text-align:justify\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span lang=\"EN\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Summary of Position</span></b></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">**This is a hybrid on-site position at our offices based either in El Monte, CA or Coppell, TX. Per current policy, the first 90 days of employment will require fully on-site attendance. After successful completion of the probationary period, new hires may transition to a hybrid schedule of 2 - 3 days on-site per week. This policy is subject to change at the discretion of Inform Diagnostics executive leadership.**</span></b></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><u><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:black\">Position Description</span></span></u></b><b><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:black\">:</span></span></b></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Senior Revenue Cycle</span></b><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"> <b>Specialists</b> are responsible for problem resolution and payment collection of complex billing transactions. Utilizes expert problem-solving skills to resolve complex billing issues, unpaid claims, and customer complaints, taking all steps and coordinating corrective action of a multi-functional nature to ensure full resolution of prompt payment.</span></span></span></span></p>\r\n\r\n<p style=\"text-align:justify\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span lang=\"EN\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Key Job Elements</span></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Handles correspondence related to insurance or patient account, contacting insurance carriers as needed to get maximum payment on accounts and identify issues and corrective action to be taken.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Identifies trends taking action to help prevent reimbursement issues and delinquent accounts. Utilize the identified trends and pattern recognition to identify defects and eliminate them at the source. Collaborate with leadership and other key stakeholders to make solution recommendations.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Utilizes expert problem-solving skills to resolve complex billing issues, unpaid claims, and customer complaints, taking all steps and coordinating corrective action of a multi-functional nature to ensure full resolution of prompt payment.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Examines all documents to ensure bills are compliant. Determines appropriate steps and communicates critical information to insurance companies, patients, and leadership both verbally and in writing, to ensure concerns are resolved in a timely manner and accounts are settled in full.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Communicates with carriers, patients, and management of all levels as needed to get maximum payment/resolution on accounts and identifies/resolves issues or changes to achieve profitability.&nbsp;&nbsp;&nbsp; </span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Acquires knowledge of payor fee schedules and denials.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Demonstrates in-depth understanding of Medicare, Medicaid and private payors, policies and guidelines. </span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Researches and resolves denials making appropriate decisions on accounts to maximize reimbursement.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Works aging reports of unpaid claims to resolve claims. </span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Works complex projects and assignments requiring advanced knowledge and experience in insurance accounts receivable.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Assists as needed to perform other related duties and special projects as required.</span></span></span></span></span></li>\r\n</ul>\r\n",
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Collaborate with leadership and other key stakeholders to make solution recommendations.\\r\\n\\tUtilizes expert problem-solving skills to resolve complex billing issues, unpaid claims, and customer complaints, taking all steps and coordinating corrective action of a multi-functional nature to ensure full resolution of prompt payment.\\r\\n\\tExamines all documents to ensure bills are compliant. 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The term &ldquo;qualified individual with a disability&rdquo; means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.\\n\\nThis job description reflects management&rsquo;s assignment of essential functions. Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time0.\\n\\n&nbsp;\\n\\nFor California residents, please see the link below to access our CCPA Privacy Notice.\\nCCPA Privacy Notice for California Residents\\nhttps://tinyurl.com/FulgentCCPA\\n\\n&nbsp;\\n\\nPlease note that Fulgent (and its affiliated companies, including Inform Diagnostics and CSI Laboratories) does not accept unsolicited information and/or resumes from search firms or agencies for our job postings. Search firms or agencies without an applicable contract and/or express approval to recruit for the role in question &mdash; that choose to submit a resume or client information to our career page or to any employee of Fulgent &mdash; will not be eligible for payment of any fee(s), and any associated shared data will become the property of Fulgent.\\n\",\"experienceRequirements\":\"Knowledge/Experience\\n\\n\\n\\tHigh School Diploma or GED.\\n\\tMinimum 4 years&rsquo; experience in complex healthcare billing reimbursement environment.\\n\\tAdvanced knowledge of government and private payor reimbursement required.\\n\\tAnatomic pathology or diagnostic laboratory experience a plus\\n\\tDemonstrated interpersonal skills. The role will require interaction with a wide range of fellow employees, clients, and other internal and external stakeholders.\\n\\tMaintain a high standard of discipline and professionalism.\\n\\tAbility to think creatively and initiate new ideas or solutions to business issues.\\n\\tDemonstrated commitment, self-motivation, and drive.\\n\\tAbility to work in a fast paced and deadline driven environment.\\n\\n\\n&nbsp;\\n\\nEnvironment\\n\\nFulgent Therapeutics LLC is an Equal Employment Opportunity Employer.\\n\\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 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The role will require interaction with a wide range of fellow employees, clients, and other internal and external stakeholders.</span></span></span></li>\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Maintain a high standard of discipline and professionalism.</span></span></span></li>\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Ability to think creatively and initiate new ideas or solutions to business issues.</span></span></span></li>\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Demonstrated commitment, self-motivation, and drive.</span></span></span></li>\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Ability to work in a fast paced and deadline driven environment.</span></span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p style=\"text-align:justify\"><span style=\"font-size:11pt\"><span style=\"font-family:Arial,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Environment</span></strong></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"font-size:11pt\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Fulgent Therapeutics LLC is an Equal Employment Opportunity Employer.</span></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"font-size:11pt\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term &ldquo;qualified individual with a disability&rdquo; means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.</span></span></span></p>\n\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Arial,sans-serif\"><em><span dir=\"ltr\" lang=\"EN\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:black\">This job description reflects management&rsquo;s assignment of essential functions. Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time0</span></span></span></em></span></span><span style=\"font-size:11pt\"><span style=\"font-family:Arial,sans-serif\"><em><span dir=\"ltr\" lang=\"EN\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:black\">.</span></span></span></em></span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Arial,sans-serif\"><span dir=\"ltr\" lang=\"EN\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:black\">For California residents, please see the link below to access our CCPA Privacy Notice.<br />\nCCPA Privacy Notice for California Residents<br />\nhttps://tinyurl.com/FulgentCCPA</span></span></span></span></span></p>\n\n<p>&nbsp;</p>\n\n<p><em><span style=\"font-size:11pt\"><span style=\"font-family:Arial,sans-serif\"><span dir=\"ltr\" lang=\"EN\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:black\">Please note that Fulgent (and its affiliated companies, including Inform Diagnostics and CSI Laboratories) does not accept unsolicited information and/or resumes from search firms or agencies for our job postings. Search firms or agencies without an applicable contract and/or express approval to recruit for the role in question &mdash; that choose to submit a resume or client information to our career page or to any employee of Fulgent &mdash; will not be eligible for payment of any fee(s), and any associated shared data will become the property of Fulgent.</span></span></span></span></span></em></p>\n",
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