Associate Account Director

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    "departmentLabel": "Fulfillment",
    "employmentStatusLabel": "Full-Time"
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    "location": {
      "city": "Lehi",
      "state": "Utah",
      "postalCode": "84048-3987",
      "addressCountry": "United States"
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    "datePosted": "2026-02-16",
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    "description": "<p><span style=\"font-size: 18pt; font-weight: 800\">97th Floor</span></p>\n<p><span style=\"font-size: 10pt\">Our mission at 97th Floor is to elevate people and brands we believe in. That’s what we’re focused on when we help our clients meet their marketing goals and lead people to brands and products they need.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">Y</span><span style=\"font-size: 10pt\">ou’ll thrive here if you’re motivated to reach goals with your clients and you enjoy close collaboration.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">We’ve partnered with companies like AT&amp;T, Oatly, eos, and Zoom. And now we’re looking for someone who wants to drive account strategy. </span></p>\n<p><br></p>\n<p><span style=\"font-size: 18pt; font-weight: 800\">Role Overview</span></p>\n<p><span style=\"font-size: 10pt\">The Associate Account Director supports the strategic and relationship management of assigned client accounts. This role works closely with Account Directors to help ensure client work is thoughtful, well-coordinated, and aligned to business goals.</span></p>\n<p><span style=\"font-size: 10pt\"><br>Other roles on your team will include: Account Director (team manager), Search Marketer, Content Marketer, Advertising Specialist, and Designer.</span></p>\n<p><span style=\"font-size: 10pt\"><br>Ultimately, this role gains exposure to the decision-making and leadership required to manage accounts successfully, and gradually takes on more ownership of client accounts. </span></p>\n<p><br></p>\n<p><span style=\"font-size: 18pt; font-weight: 800\">Key Responsibilities</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Support Account Directors in Client Support &amp; Communication</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Participate in client meetings, contributing insights and taking increasing ownership as experience grows</span></li>\n<li><span style=\"font-size: 10pt\">Draft client communications, agendas, and recaps with clarity and accuracy</span></li>\n<li><span style=\"font-size: 10pt\">Anticipate client questions, risks, and follow-ups</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Strategy &amp; Planning Support</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Assist in developing and executing account strategies aligned to client goals</span></li>\n<li><span style=\"font-size: 10pt\">Review performance data and contribute observations and questions</span></li>\n<li><span style=\"font-size: 10pt\">Help translate client priorities into clear direction for your team</span></li>\n<li><span style=\"font-size: 10pt\">Contribute to strategic roadmaps, scopes of work, and regular reporting</span></li>\n<li><span style=\"font-size: 10pt\">Over time, take increasing ownership of strategic recommendations and planning cycles</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Account Coordination &amp; Execution</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Lead project planning and delivery</span></li>\n<li><span style=\"font-size: 10pt\">Keep timelines, priorities, and expectations clear</span></li>\n<li><span style=\"font-size: 10pt\">Surface risks, misalignment, or scope concerns early</span></li>\n<li><span style=\"font-size: 10pt\">Support account organization, documentation, and follow-through</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Internal Collaboration</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Facilitate discussions among your team’s specialists — drawing out their expertise to identify strong client solutions</span></li>\n<li><span style=\"font-size: 10pt\">Mentor junior team members through coaching, feedback, and day-to-day support</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 18pt; font-weight: 800\">Qualifications</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">2–4 years of experience in account management, marketing, client services, or a related role</span></li>\n<li><span style=\"font-size: 10pt\">Agency experience preferred</span></li>\n<li><span style=\"font-size: 10pt\">Experience contributing to client strategy or reporting</span></li>\n<li><span style=\"font-size: 10pt\">Competent understanding of search, content marketing, advertising, and how these channels work together</span></li>\n<li><span style=\"font-size: 10pt\">Strong analytical thinking </span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Skills &amp; Attributes</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Strong communication skills — clear writing and confident presentation abilities</span></li>\n<li><span style=\"font-size: 10pt\">Ability to manage multiple priorities in a fast-paced, results-oriented environment</span></li>\n<li><span style=\"font-size: 10pt\">Organized, detail-oriented, and dependable</span></li>\n<li><span style=\"font-size: 10pt\">A collaborative mindset with curiosity about marketing and client psychology</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">What Success Looks Like</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Clients feel supported, informed, and confident in the team</span></li>\n<li><span style=\"font-size: 10pt\">Account Directors trust the AAD with increasing responsibility and ownership</span></li>\n<li><span style=\"font-size: 10pt\">Team members feel clear on priorities, requirements, and expectations</span></li>\n<li><span style=\"font-size: 10pt\">Strategic work aligns with client goals and leads to measurable outcomes</span></li>\n<li><span style=\"font-size: 10pt\">Risks, issues, and opportunities are identified early and addressed proactively</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 18pt; font-weight: 800\">Benefits</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Healthcare</span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Medical</span><span style=\"font-size: 10pt\">: 75% paid for employees; 50% for dependents</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Dental</span><span style=\"font-size: 10pt\">: 75% paid for employees; 50% for dependents</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Vision</span><span style=\"font-size: 10pt\"> (M: 75% paid for employees; 50% for dependents</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Life Insurance</span><span style=\"font-size: 10pt\">: 100% paid by 97th Floor (coverage = 1x salary, up to $350,000)</span><span style=\"font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Savings + Retirement</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">HSA with up to $150/month match (rolls over and is yours permanently)</span></li>\n<li><span style=\"font-size: 10pt\">FSA option for dependent care</span></li>\n<li><span style=\"font-size: 10pt\">401(k) with up to 4% company match</span><span style=\"font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">ROWE (Results Only Work Environment)</span><span style=\"font-size: 10pt; font-weight: bold\"><br></span><span style=\"font-size: 10pt\">This is a big one. We don’t track hours, but we care deeply about results. You work when, where, and how you want — as long as the work gets done. No vacation policy, no time tracking, no office requirements. Autonomy and accountability go hand in hand here. You’re always welcome in our Lehi office (coworkers + snack!), but you choose when you come in. </span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Parental Leave</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Primary caregiver: 12 consecutive weeks paid</span></li>\n<li><span style=\"font-size: 10pt\">Secondary caregiver: 6 consecutive weeks paid</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Perks</span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: bold\">97th Floor Library:</span><span style=\"font-size: 10pt\"> Ask for a book and we’ll buy it. Read anything already on the shelf. No checkouts required.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Conferences &amp; Training:</span><span style=\"font-size: 10pt\"> We cover most online trainings and local conferences, plus occasional out-of-state events (travel included) with manager approval.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">On-site Gym:</span><span style=\"font-size: 10pt\"> 24/7 access with lockers and showers.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Thanksgiving Point Corporate Pass:</span><span style=\"font-size: 10pt\"> Up to 8 people per visit; discounts included.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Sundance Corporate Pass:</span><span style=\"font-size: 10pt\"> Winter and summer access for skiing, boarding, hiking, and more.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-style: italic\">Note: Benefits and perks can change.</span><span style=\"font-size: 10pt; font-style: italic\"><br><br></span></p>\n<p><span style=\"font-size: 10pt\">If you’re someone who’s ready to contribute, and excited to be part of a team that genuinely wants you to succeed — you’re our kind of person. Let’s build something great together.</span></p>",
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    "minimumExperience": "Mid-level",
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