Intake & Assessment Specialist

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  "location": {
    "raw": "Brooks, Alberta, T1R1C5, Canada",
    "city": "Brooks",
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    "country": "Canada",
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    "confidence": 0.95
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  "inferred_at": "2026-06-06T10:24:36.214Z",
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  "list_job": {
    "id": "256",
    "isRemote": null,
    "location": {
      "city": "Brooks",
      "state": "Alberta"
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    "jobOpeningName": "Intake & Assessment Specialist",
    "departmentLabel": "Employment Services (ALSS)",
    "employmentStatusLabel": "Full-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Brooks",
      "state": "Alberta",
      "postalCode": "T1R1C5",
      "addressCountry": "Canada"
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    "datePosted": "2026-04-24",
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    "description": "<p><span style=\"font-family: Arial,sans-serif; font-size: 12pt; font-weight: bold\">Ballad Group</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial,sans-serif; font-size: 12pt\">Ballad Group is seeking to hire an Intake &amp; Assessment Specialist in Brooks who is passionate about teaching, connecting, and changing the lives of those who pass through the Work Employment Readiness and Connections Program (WERC).</span></p>\n<p><br></p>\n<p><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">At Ballad Group our training programs have built capacity in diverse areas including entrepreneurship, insurance, information and computer technology, construction, French language acquisition, hospitality, supply chain management, and more. We have delivered unique training programs for a variety of organizations, Indigenous Communities and on behalf of the Ministry of Jobs, Economy, Trade and Immigration and Ministry of Assisted Living and Social Services.</span></p>\n<p><br></p>\n<p><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">The</span><span style=\"font-family: Arial,sans-serif; font-size: 12pt\"> goal of the WERC program is to develop and administer individually focused direct skill enhancement training and job placement to enable multi-barriered Albertans find and maintain employment.</span></p>\n<p><span style=\"font-family: Arial,sans-serif; font-size: 12pt; font-weight: bold\"> </span></p>\n<p><span style=\"font-family: Arial,sans-serif; font-size: 12pt; font-weight: bold\">The Opportunity</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial,sans-serif; font-size: 12pt\">The Intake and Assessment Specialist is often the first point of contact for individuals interested in Ballad’s programs. This role plays an important part in creating a welcoming experience while helping participants take their first steps toward employment.</span><br></p>\n<p><br></p>\n<p><span style=\"font-family: Arial,sans-serif; font-size: 12pt\">The successful candidate will support participant intake and assessment, maintain accurate program records, and assist with the administrative needs of multiple training programs. This role works closely with program staff to ensure participants are properly enrolled, documentation is complete, and programs run smoothly.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial,sans-serif; font-size: 12pt\">Strong organization, communication, and attention to detail are essential. The Intake and Assessment Specialist must also be comfortable building relationships with participants, employers, and colleagues while maintaining strict confidentiality.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial,sans-serif; font-size: 12pt\">This position is in person and located in Brooks.</span></p>\n<p><br></p>\n<p><span style=\"font-family: helvetica; font-size: 12pt; font-weight: bold\">Key Job Responsibilities</span></p>\n<p><span style=\"font-family: helvetica; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: helvetica; font-size: 12pt; font-weight: bold\">Client Intake and Assessment</span></p>\n<ul>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Review client applications and conduct pre-screens based on program prerequisites.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Accurately conduct client intake, registration, and assessments, determining if potential participants meet the \"Ready, Willing and Able\" markers.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Coordinate and schedule intake appointments with external potential participants.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Conduct pre-screen phone interviews with potential participants.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: helvetica; font-size: 12pt; font-weight: bold\">Data Management and Quality Assurance</span></p>\n<ul>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Input all intakes into Compass, ensuring data is accurate and up-to-date.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Maintain regular and accurate data input into the File Tracking Systems.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Adhere to the highest quality assurance standards when inputting data.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Ensure Monday.com is up-to-date and accurate.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: helvetica; font-size: 12pt; font-weight: bold\">Program Management and Support</span></p>\n<ul>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Manage all program inquiries and actively manage program participants to ensure success.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Adhere to all checklists and submit documents on time.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Issue follow-up surveys and monitor completion status.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Facilitate and monitor Circle Of Resiliency Data collection.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Conduct follow-up phone calls with program graduates.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Provide general administration support, including maintenance of participant files, data entry, responding to incoming inquiries, and preparation of materials.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: helvetica; font-size: 12pt; font-weight: bold\">Reporting and Coordination</span></p>\n<ul>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Prepare reports as required.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Prepare and submit program reports to the Program Coordinator as needed.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Assist in the planning of all graduation ceremonies, which may include coordinating program logistics such as scheduling meetings, booking venues, and arranging travel.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Handle participant follow-up and associated reporting.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: helvetica; font-size: 12pt; font-weight: bold\">Reporting Structure</span></p>\n<ul>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Reports to the Program Supervisor.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: helvetica; font-size: 12pt; font-weight: bold\">Other Duties</span></p>\n<ul>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Perform other duties that may arise from time to time and as assigned.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"> Experience</span></p>\n<p><br></p>\n<p><span><em>The position requires the following skills, experiences and abilities:</em></span></p>\n<p><br></p>\n<ul>\n<li><span>Two or more years of relevant work experience,<br></span></li>\n<li><span>Experience in Employment Services is considered an asset,</span></li>\n<li><span>A post-secondary diploma in a relevant study or equivalent is an asset,</span></li>\n<li><span>Experience using compass is a bonus but not required,</span></li>\n<li><span>Excellent verbal and interpersonal communication skills</span></li>\n<li><span>Exceptional organization, time management, and prioritization skills;</span></li>\n<li><span>Strong team-oriented skills; and</span></li>\n<li><span>Strong interpersonal, relationship building and conflict resolution skills.</span></li>\n<li>a valid Class 5 Driver's License. </li>\n</ul>",
    "compensation": "$50,000 - $58,000",
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    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://balladgroup.bamboohr.com/careers/256",
    "employmentStatusLabel": "Full-Time"
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