Home › Companies › D441a02a 4aae 4eac Bb94 9e0e02f136b9 19000101 000001 › PUBLIC INFORMATION ASSOCIATE
PUBLIC INFORMATION ASSOCIATE
D441a02a 4aae 4eac Bb94 9e0e02f136b9 19000101 000001 · SEASONAL, Ocean City, NJ, US, Ocean City, NJ · Active · $15–$22 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | D441a02a 4aae 4eac Bb94 9e0e02f136b9 19000101 000001 |
| Title | PUBLIC INFORMATION ASSOCIATE |
| Normalized title | - |
| Department / team | - |
| Location | SEASONAL, NJ, United States |
| Work model | - |
| Employment type | Temporary |
| Salary | $15–$22 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-02-24 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from D441a02a 4aae 4eac Bb94 9e0e02f136b9 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in SEASONAL. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | D441a02a 4aae 4eac Bb94 9e0e02f136b9 19000101 000001 |
| Source | bbd0f5f6-0ffc-490b-b9cc-e75535748d89 |
| ATS provider | ADP Workforce Now Recruiting |
Description
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Category: Recreation / Music Pier
Department: Community Services
Location: Music Pier Information Booth (or locations to be assigned by Team Leader)
Days of Operation: Sunday through Saturday
Hours of Operation: 9 AM to 11 PM
Season Length: Memorial Day to Indian Summer Weekend
Approx. # Hrs/Wk: 30 - 40
Shift(s): 9:00 AM to 4:00 PM; 4:00 PM to 11:00PM (Weekends Only from Memorial Day to Mid June and Labor Day to Fall Block Party)
Definition:
Under the supervision of the Customer Care Team Leader, provides information, resolves issues and provides assistance to customers by answering incoming City phone calls, provides online program and event information to walk in customers, provides information to internet customers via online chat through the City’s website, and through phone, electronic and in-person communications distributes bulletins, pamphlets, and other informational materials designed to acquaint the general public with City events, functions, programs, policies, and procedures.
Essential Duties and Responsibilities:
Provides information to the public in person, electronically and over the phone; hands out information pamphlets; provides information and assistance over the loud speaker; maintains a lost and found; performs other related duties as required.
Requirements:
Experience: One (1) year of experience in work involving the collection, analysis, and dissemination of information in the field of news media and/or public relations, publicity, and/or advertising. Experience in a call center or with electronic media preferred.
Knowledge of: customer service and customer needs; empathy for customers; rules, regulations, policies, procedures, programs, and methods of the City and their application to specific cases after a period of training; modern public information and advertising techniques and devices; the internal and external sources from which significant information may be obtained
Ability to: Positively resolve customer issues; utilize automated information systems to analyze situation and provide outcome in the best interest of the City and Customer; promote cooperation the aims of the department; suggest improvements to City communications tools; utilize available media for the dissemination of news and information; maintain essential records and files; learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units; read, write, speak, understand or communicate in English sufficiently to perform the duties of the position
Tools and Equipment Used:
Computer, internet, instant messaging, speaker system, office equipment.
Physical Demands:
Position requires employee to:
Have a pleasant friendly style
Continuously stand and reach with hands and arms; frequently talk and hear; and occasionally sit, use hands to finger, handle, or feel, and lift up to 10 lbs.
Specific vision requirements: Close.
Work Environment:
Position requires employee to: Continuously work in inside office conditions.
The work physical demands and work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
FILENAME \* MERGEFORMAT
Full job record
| Job ID | 38d52fbb20a3525a256dee0b23be1cbce030e7b6 |
| Org ID | b6d80854-1144-4597-a37d-3e4afff4decb |
| Source ID | bbd0f5f6-0ffc-490b-b9cc-e75535748d89 |
| Board ID | bbd0f5f6-0ffc-490b-b9cc-e75535748d89 |
| Provider | adp_workforcenow |
| Provider Job Key | 551924 |
| Title | PUBLIC INFORMATION ASSOCIATE |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | SEASONAL, Ocean City, NJ, US, Ocean City, NJ |
| Department | — |
| Team | — |
| Employment Type | temporary |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | NJ |
| City | SEASONAL |
| Salary Raw | 15.23 To 21.50 (USD) Hourly |
| Salary Min | 15.23 |
| Salary Max | 21.5 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d441a02a-4aae-4eac-bb94-9e0e02f136b9&ccId=19000101_000001&lang=en_US&type=JS&jobId=551924&jwId=9201088695832_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d441a02a-4aae-4eac-bb94-9e0e02f136b9&ccId=19000101_000001&lang=en_US&type=JS&jobId=551924&jwId=9201088695832_1 |
| First Seen At | 2026-05-31 18:51:57Z |
| Last Seen At | 2026-06-06 12:52:08Z |
| Last Checked At | 2026-06-06 12:52:08Z |
| Last Changed At | 2026-06-06 12:52:08Z |
| Inactive At | — |
| Source Posted At | 2026-02-24 16:59:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=d441a02a-4aae-4eac-bb94-9e0e02f136b9|19000101_000001/date=2026-06-06/2026-06-06T12-52-01-444Z-5063ee343d9cf094505d874c0ca7e40cb88122b02d34751dd61873d2b312c069.json |
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Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"HTML Sample\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"HTML Typewriter\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"HTML Variable\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Normal Table\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"annotation subject\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"No List\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Outline List 1\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Outline List 2\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Outline List 3\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Simple 1\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Simple 2\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Simple 3\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Classic 1\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Classic 2\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Classic 3\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Classic 4\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Colorful 1\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Colorful 2\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Colorful 3\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Columns 1\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Columns 2\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Columns 3\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Columns 4\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Columns 5\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Grid 1\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Grid 2\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Grid 3\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Grid 4\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Grid 5\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Grid 6\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Grid 7\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Grid 8\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table List 1\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table List 2\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table List 3\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table List 4\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table List 5\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table List 6\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table List 7\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table List 8\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table 3D effects 1\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table 3D effects 2\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table 3D effects 3\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Contemporary\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Elegant\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Professional\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Subtle 1\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Subtle 2\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Web 1\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Web 2\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Web 3\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Balloon Text\"/>\n <w:LsdException Locked=\"false\" Priority=\"39\" Name=\"Table Grid\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" UnhideWhenUsed=\"true\"\n Name=\"Table Theme\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" Name=\"Placeholder Text\"/>\n <w:LsdException Locked=\"false\" Priority=\"1\" QFormat=\"true\" Name=\"No Spacing\"/>\n <w:LsdException Locked=\"false\" Priority=\"60\" Name=\"Light Shading\"/>\n <w:LsdException Locked=\"false\" Priority=\"61\" Name=\"Light List\"/>\n <w:LsdException Locked=\"false\" Priority=\"62\" Name=\"Light Grid\"/>\n <w:LsdException Locked=\"false\" Priority=\"63\" Name=\"Medium Shading 1\"/>\n <w:LsdException Locked=\"false\" Priority=\"64\" Name=\"Medium Shading 2\"/>\n <w:LsdException Locked=\"false\" Priority=\"65\" Name=\"Medium List 1\"/>\n <w:LsdException Locked=\"false\" Priority=\"66\" Name=\"Medium List 2\"/>\n <w:LsdException Locked=\"false\" Priority=\"67\" Name=\"Medium Grid 1\"/>\n <w:LsdException Locked=\"false\" Priority=\"68\" Name=\"Medium Grid 2\"/>\n <w:LsdException Locked=\"false\" Priority=\"69\" Name=\"Medium Grid 3\"/>\n <w:LsdException Locked=\"false\" Priority=\"70\" Name=\"Dark List\"/>\n <w:LsdException Locked=\"false\" Priority=\"71\" Name=\"Colorful Shading\"/>\n <w:LsdException Locked=\"false\" Priority=\"72\" Name=\"Colorful List\"/>\n <w:LsdException Locked=\"false\" Priority=\"73\" Name=\"Colorful Grid\"/>\n <w:LsdException Locked=\"false\" Priority=\"60\" Name=\"Light Shading Accent 1\"/>\n <w:LsdException Locked=\"false\" Priority=\"61\" Name=\"Light List Accent 1\"/>\n <w:LsdException Locked=\"false\" Priority=\"62\" Name=\"Light Grid Accent 1\"/>\n <w:LsdException Locked=\"false\" Priority=\"63\" Name=\"Medium Shading 1 Accent 1\"/>\n <w:LsdException Locked=\"false\" Priority=\"64\" Name=\"Medium Shading 2 Accent 1\"/>\n <w:LsdException Locked=\"false\" Priority=\"65\" Name=\"Medium List 1 Accent 1\"/>\n <w:LsdException Locked=\"false\" SemiHidden=\"true\" Name=\"Revision\"/>\n <w:LsdException Locked=\"false\" Priority=\"34\" QFormat=\"true\"\n Name=\"List Paragraph\"/>\n <w:LsdException Locked=\"false\" Priority=\"29\" QFormat=\"true\" Name=\"Quote\"/>\n <w:LsdException Locked=\"false\" Priority=\"30\" QFormat=\"true\"\n Name=\"Intense Quote\"/>\n <w:LsdException Locked=\"false\" Priority=\"66\" Name=\"Medium List 2 Accent 1\"/>\n <w:LsdException Locked=\"false\" Priority=\"67\" Name=\"Medium Grid 1 Accent 1\"/>\n <w:LsdException Locked=\"false\" Priority=\"68\" Name=\"Medium Grid 2 Accent 1\"/>\n <w:LsdException Locked=\"false\" Priority=\"69\" Name=\"Medium Grid 3 Accent 1\"/>\n <w:LsdException Locked=\"false\" Priority=\"70\" Name=\"Dark List Accent 1\"/>\n <w:LsdException Locked=\"false\" Priority=\"71\" Name=\"Colorful Shading Accent 1\"/>\n <w:LsdException Locked=\"false\" Priority=\"72\" Name=\"Colorful List Accent 1\"/>\n <w:LsdException Locked=\"false\" Priority=\"73\" Name=\"Colorful Grid Accent 1\"/>\n <w:LsdException Locked=\"false\" Priority=\"60\" Name=\"Light Shading Accent 2\"/>\n <w:LsdException Locked=\"false\" Priority=\"61\" Name=\"Light List Accent 2\"/>\n <w:LsdException Locked=\"false\" Priority=\"62\" Name=\"Light Grid Accent 2\"/>\n <w:LsdException Locked=\"false\" Priority=\"63\" Name=\"Medium Shading 1 Accent 2\"/>\n <w:LsdException Locked=\"false\" Priority=\"64\" Name=\"Medium Shading 2 Accent 2\"/>\n <w:LsdException Locked=\"false\" Priority=\"65\" Name=\"Medium List 1 Accent 2\"/>\n <w:LsdException Locked=\"false\" Priority=\"66\" Name=\"Medium List 2 Accent 2\"/>\n <w:LsdException Locked=\"false\" Priority=\"67\" Name=\"Medium Grid 1 Accent 2\"/>\n <w:LsdException Locked=\"false\" Priority=\"68\" Name=\"Medium Grid 2 Accent 2\"/>\n <w:LsdException Locked=\"false\" Priority=\"69\" Name=\"Medium Grid 3 Accent 2\"/>\n <w:LsdException Locked=\"false\" Priority=\"70\" Name=\"Dark List Accent 2\"/>\n <w:LsdException Locked=\"false\" Priority=\"71\" Name=\"Colorful Shading Accent 2\"/>\n <w:LsdException Locked=\"false\" Priority=\"72\" Name=\"Colorful List Accent 2\"/>\n <w:LsdException Locked=\"false\" Priority=\"73\" Name=\"Colorful Grid Accent 2\"/>\n <w:LsdException Locked=\"false\" Priority=\"60\" Name=\"Light Shading Accent 3\"/>\n <w:LsdException Locked=\"false\" Priority=\"61\" Name=\"Light List Accent 3\"/>\n <w:LsdException Locked=\"false\" Priority=\"62\" Name=\"Light Grid Accent 3\"/>\n <w:LsdException Locked=\"false\" Priority=\"63\" Name=\"Medium Shading 1 Accent 3\"/>\n <w:LsdException Locked=\"false\" Priority=\"64\" Name=\"Medium Shading 2 Accent 3\"/>\n <w:LsdException Locked=\"false\" Priority=\"65\" Name=\"Medium List 1 Accent 3\"/>\n <w:LsdException Locked=\"false\" Priority=\"66\" Name=\"Medium List 2 Accent 3\"/>\n <w:LsdException Locked=\"false\" Priority=\"67\" Name=\"Medium Grid 1 Accent 3\"/>\n <w:LsdException Locked=\"false\" Priority=\"68\" Name=\"Medium Grid 2 Accent 3\"/>\n <w:LsdException Locked=\"false\" Priority=\"69\" Name=\"Medium Grid 3 Accent 3\"/>\n <w:LsdException Locked=\"false\" Priority=\"70\" Name=\"Dark List Accent 3\"/>\n <w:LsdException Locked=\"false\" Priority=\"71\" Name=\"Colorful Shading Accent 3\"/>\n <w:LsdException Locked=\"false\" Priority=\"72\" Name=\"Colorful List Accent 3\"/>\n <w:LsdException Locked=\"false\" Priority=\"73\" Name=\"Colorful Grid Accent 3\"/>\n <w:LsdException Locked=\"false\" Priority=\"60\" Name=\"Light Shading Accent 4\"/>\n <w:LsdException Locked=\"false\" Priority=\"61\" Name=\"Light List Accent 4\"/>\n <w:LsdException Locked=\"false\" Priority=\"62\" Name=\"Light Grid Accent 4\"/>\n <w:LsdException Locked=\"false\" Priority=\"63\" Name=\"Medium Shading 1 Accent 4\"/>\n <w:LsdException Locked=\"false\" Priority=\"64\" Name=\"Medium Shading 2 Accent 4\"/>\n <w:LsdException Locked=\"false\" Priority=\"65\" Name=\"Medium List 1 Accent 4\"/>\n <w:LsdException Locked=\"false\" Priority=\"66\" Name=\"Medium List 2 Accent 4\"/>\n <w:LsdException Locked=\"false\" Priority=\"67\" Name=\"Medium Grid 1 Accent 4\"/>\n <w:LsdException Locked=\"false\" Priority=\"68\" Name=\"Medium Grid 2 Accent 4\"/>\n <w:LsdException Locked=\"false\" Priority=\"69\" Name=\"Medium Grid 3 Accent 4\"/>\n <w:LsdException Locked=\"false\" Priority=\"70\" Name=\"Dark List Accent 4\"/>\n <w:LsdException Locked=\"false\" Priority=\"71\" Name=\"Colorful Shading Accent 4\"/>\n <w:LsdException Locked=\"false\" Priority=\"72\" Name=\"Colorful List Accent 4\"/>\n <w:LsdException Locked=\"false\" Priority=\"73\" Name=\"Colorful Grid Accent 4\"/>\n <w:LsdException Locked=\"false\" Priority=\"60\" Name=\"Light Shading Accent 5\"/>\n <w:LsdException Locked=\"false\" Priority=\"61\" Name=\"Light List Accent 5\"/>\n <w:LsdException Locked=\"false\" Priority=\"62\" Name=\"Light Grid Accent 5\"/>\n <w:LsdException Locked=\"false\" Priority=\"63\" Name=\"Medium Shading 1 Accent 5\"/>\n <w:LsdException Locked=\"false\" Priority=\"64\" Name=\"Medium Shading 2 Accent 5\"/>\n <w:LsdException Locked=\"false\" Priority=\"65\" Name=\"Medium List 1 Accent 5\"/>\n <w:LsdException Locked=\"false\" Priority=\"66\" Name=\"Medium List 2 Accent 5\"/>\n <w:LsdException Locked=\"false\" Priority=\"67\" Name=\"Medium Grid 1 Accent 5\"/>\n <w:LsdException Locked=\"false\" Priority=\"68\" Name=\"Medium Grid 2 Accent 5\"/>\n <w:LsdException Locked=\"false\" Priority=\"69\" Name=\"Medium Grid 3 Accent 5\"/>\n <w:LsdException Locked=\"false\" Priority=\"70\" Name=\"Dark List Accent 5\"/>\n <w:LsdException Locked=\"false\" Priority=\"71\" Name=\"Colorful Shading Accent 5\"/>\n <w:LsdException Locked=\"false\" Priority=\"72\" Name=\"Colorful List Accent 5\"/>\n <w:LsdException Locked=\"false\" Priority=\"73\" Name=\"Colorful Grid Accent 5\"/>\n <w:LsdException Locked=\"false\" Priority=\"60\" Name=\"Light Shading Accent 6\"/>\n <w:LsdException Locked=\"false\" Priority=\"61\" Name=\"Light List Accent 6\"/>\n <w:LsdException Locked=\"false\" Priority=\"62\" Name=\"Light Grid Accent 6\"/>\n <w:LsdException Locked=\"false\" Priority=\"63\" Name=\"Medium Shading 1 Accent 6\"/>\n <w:LsdException Locked=\"false\" Priority=\"64\" Name=\"Medium Shading 2 Accent 6\"/>\n <w:LsdException Locked=\"false\" Priority=\"65\" Name=\"Medium List 1 Accent 6\"/>\n <w:LsdException Locked=\"false\" Priority=\"66\" Name=\"Medium List 2 Accent 6\"/>\n <w:LsdException Locked=\"false\" Priority=\"67\" Name=\"Medium Grid 1 Accent 6\"/>\n <w:LsdException Locked=\"false\" Priority=\"68\" Name=\"Medium Grid 2 Accent 6\"/>\n <w:LsdException Locked=\"false\" Priority=\"69\" Name=\"Medium Grid 3 Accent 6\"/>\n <w:LsdException Locked=\"false\" Priority=\"70\" Name=\"Dark List Accent 6\"/>\n <w:LsdException Locked=\"false\" Priority=\"71\" Name=\"Colorful Shading Accent 6\"/>\n <w:LsdException Locked=\"false\" Priority=\"72\" Name=\"Colorful List Accent 6\"/>\n <w:LsdException Locked=\"false\" Priority=\"73\" Name=\"Colorful Grid Accent 6\"/>\n <w:LsdException Locked=\"false\" Priority=\"19\" QFormat=\"true\"\n Name=\"Subtle Emphasis\"/>\n <w:LsdException Locked=\"false\" Priority=\"21\" QFormat=\"true\"\n Name=\"Intense Emphasis\"/>\n <w:LsdException Locked=\"false\" Priority=\"31\" QFormat=\"true\"\n Name=\"Subtle Reference\"/>\n <w:LsdException Locked=\"false\" Priority=\"32\" QFormat=\"true\"\n Name=\"Intense Reference\"/>\n <w:LsdException Locked=\"false\" Priority=\"33\" QFormat=\"true\" Name=\"Book Title\"/>\n <w:LsdException Locked=\"false\" Priority=\"37\" SemiHidden=\"true\"\n UnhideWhenUsed=\"true\" Name=\"Bibliography\"/>\n <w:LsdException Locked=\"false\" Priority=\"39\" SemiHidden=\"true\"\n UnhideWhenUsed=\"true\" QFormat=\"true\" Name=\"TOC Heading\"/>\n <w:LsdException Locked=\"false\" Priority=\"41\" Name=\"Plain Table 1\"/>\n <w:LsdException Locked=\"false\" Priority=\"42\" Name=\"Plain Table 2\"/>\n <w:LsdException Locked=\"false\" Priority=\"43\" Name=\"Plain Table 3\"/>\n <w:LsdException Locked=\"false\" Priority=\"44\" Name=\"Plain Table 4\"/>\n <w:LsdException Locked=\"false\" Priority=\"45\" Name=\"Plain Table 5\"/>\n <w:LsdException Locked=\"false\" Priority=\"40\" Name=\"Grid Table Light\"/>\n <w:LsdException Locked=\"false\" Priority=\"46\" Name=\"Grid Table 1 Light\"/>\n <w:LsdException Locked=\"false\" Priority=\"47\" Name=\"Grid Table 2\"/>\n <w:LsdException Locked=\"false\" Priority=\"48\" Name=\"Grid Table 3\"/>\n <w:LsdException Locked=\"false\" Priority=\"49\" Name=\"Grid Table 4\"/>\n <w:LsdException Locked=\"false\" Priority=\"50\" Name=\"Grid Table 5 Dark\"/>\n <w:LsdException Locked=\"false\" Priority=\"51\" Name=\"Grid Table 6 Colorful\"/>\n <w:LsdException Locked=\"false\" Priority=\"52\" Name=\"Grid Table 7 Colorful\"/>\n <w:LsdException Locked=\"false\" Priority=\"46\"\n Name=\"Grid Table 1 Light Accent 1\"/>\n <w:LsdException Locked=\"false\" Priority=\"47\" Name=\"Grid Table 2 Accent 1\"/>\n <w:LsdException Locked=\"false\" Priority=\"48\" Name=\"Grid Table 3 Accent 1\"/>\n <w:LsdException Locked=\"false\" Priority=\"49\" Name=\"Grid Table 4 Accent 1\"/>\n <w:LsdException Locked=\"false\" Priority=\"50\" Name=\"Grid Table 5 Dark Accent 1\"/>\n <w:LsdException Locked=\"false\" Priority=\"51\"\n Name=\"Grid Table 6 Colorful Accent 1\"/>\n <w:LsdException Locked=\"false\" Priority=\"52\"\n Name=\"Grid Table 7 Colorful Accent 1\"/>\n <w:LsdException Locked=\"false\" Priority=\"46\"\n Name=\"Grid Table 1 Light Accent 2\"/>\n <w:LsdException Locked=\"false\" Priority=\"47\" Name=\"Grid Table 2 Accent 2\"/>\n <w:LsdException Locked=\"false\" Priority=\"48\" Name=\"Grid Table 3 Accent 2\"/>\n <w:LsdException Locked=\"false\" Priority=\"49\" Name=\"Grid Table 4 Accent 2\"/>\n <w:LsdException Locked=\"false\" Priority=\"50\" Name=\"Grid Table 5 Dark Accent 2\"/>\n <w:LsdException Locked=\"false\" Priority=\"51\"\n Name=\"Grid Table 6 Colorful Accent 2\"/>\n <w:LsdException Locked=\"false\" Priority=\"52\"\n Name=\"Grid Table 7 Colorful Accent 2\"/>\n <w:LsdException Locked=\"false\" Priority=\"46\"\n Name=\"Grid Table 1 Light Accent 3\"/>\n <w:LsdException Locked=\"false\" Priority=\"47\" Name=\"Grid Table 2 Accent 3\"/>\n <w:LsdException Locked=\"false\" Priority=\"48\" Name=\"Grid Table 3 Accent 3\"/>\n <w:LsdException Locked=\"false\" Priority=\"49\" Name=\"Grid Table 4 Accent 3\"/>\n <w:LsdException Locked=\"false\" Priority=\"50\" Name=\"Grid Table 5 Dark Accent 3\"/>\n <w:LsdException Locked=\"false\" Priority=\"51\"\n Name=\"Grid Table 6 Colorful Accent 3\"/>\n <w:LsdException Locked=\"false\" Priority=\"52\"\n Name=\"Grid Table 7 Colorful Accent 3\"/>\n <w:LsdException Locked=\"false\" Priority=\"46\"\n Name=\"Grid Table 1 Light Accent 4\"/>\n <w:LsdException Locked=\"false\" Priority=\"47\" Name=\"Grid Table 2 Accent 4\"/>\n <w:LsdException Locked=\"false\" Priority=\"48\" Name=\"Grid Table 3 Accent 4\"/>\n <w:LsdException Locked=\"false\" Priority=\"49\" Name=\"Grid Table 4 Accent 4\"/>\n <w:LsdException Locked=\"false\" Priority=\"50\" Name=\"Grid Table 5 Dark Accent 4\"/>\n <w:LsdException Locked=\"false\" Priority=\"51\"\n Name=\"Grid Table 6 Colorful Accent 4\"/>\n <w:LsdException Locked=\"false\" Priority=\"52\"\n Name=\"Grid Table 7 Colorful Accent 4\"/>\n <w:LsdException Locked=\"false\" Priority=\"46\"\n Name=\"Grid Table 1 Light Accent 5\"/>\n <w:LsdException Locked=\"false\" Priority=\"47\" Name=\"Grid Table 2 Accent 5\"/>\n <w:LsdException Locked=\"false\" Priority=\"48\" Name=\"Grid Table 3 Accent 5\"/>\n <w:LsdException Locked=\"false\" Priority=\"49\" Name=\"Grid Table 4 Accent 5\"/>\n <w:LsdException Locked=\"false\" Priority=\"50\" Name=\"Grid Table 5 Dark Accent 5\"/>\n <w:LsdException Locked=\"false\" Priority=\"51\"\n Name=\"Grid Table 6 Colorful Accent 5\"/>\n <w:LsdException Locked=\"false\" Priority=\"52\"\n Name=\"Grid Table 7 Colorful Accent 5\"/>\n <w:LsdException Locked=\"false\" Priority=\"46\"\n Name=\"Grid Table 1 Light Accent 6\"/>\n <w:LsdException Locked=\"false\" Priority=\"47\" Name=\"Grid Table 2 Accent 6\"/>\n <w:LsdException Locked=\"false\" Priority=\"48\" Name=\"Grid Table 3 Accent 6\"/>\n <w:LsdException Locked=\"false\" Priority=\"49\" Name=\"Grid Table 4 Accent 6\"/>\n <w:LsdException Locked=\"false\" Priority=\"50\" Name=\"Grid Table 5 Dark Accent 6\"/>\n <w:LsdException Locked=\"false\" Priority=\"51\"\n Name=\"Grid Table 6 Colorful Accent 6\"/>\n <w:LsdException Locked=\"false\" Priority=\"52\"\n Name=\"Grid Table 7 Colorful Accent 6\"/>\n <w:LsdException Locked=\"false\" Priority=\"46\" Name=\"List Table 1 Light\"/>\n <w:LsdException Locked=\"false\" Priority=\"47\" Name=\"List Table 2\"/>\n <w:LsdException Locked=\"false\" Priority=\"48\" Name=\"List Table 3\"/>\n <w:LsdException Locked=\"false\" Priority=\"49\" Name=\"List Table 4\"/>\n <w:LsdException Locked=\"false\" Priority=\"50\" Name=\"List Table 5 Dark\"/>\n <w:LsdException Locked=\"false\" Priority=\"51\" Name=\"List Table 6 Colorful\"/>\n <w:LsdException Locked=\"false\" Priority=\"52\" Name=\"List Table 7 Colorful\"/>\n <w:LsdException Locked=\"false\" Priority=\"46\"\n Name=\"List Table 1 Light Accent 1\"/>\n <w:LsdException Locked=\"false\" Priority=\"47\" Name=\"List Table 2 Accent 1\"/>\n <w:LsdException Locked=\"false\" Priority=\"48\" Name=\"List Table 3 Accent 1\"/>\n <w:LsdException Locked=\"false\" Priority=\"49\" Name=\"List Table 4 Accent 1\"/>\n <w:LsdException 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to Mid June and Labor Day to Fall Block Party)</p></td></tr><tr><td colspan=\"2\" valign=\"top\"><p class=\"MsoNormal\"><strong>Definition:</strong></p></td></tr><tr><td colspan=\"2\" valign=\"top\"><p class=\"MsoNormal\">Under the supervision of the Customer Care Team Leader, provides information, resolves issues and provides assistance to customers by answering incoming City phone calls, provides online program and event information to walk in customers, provides information to internet customers via online chat through the City’s website, and through phone, electronic and in-person communications distributes bulletins, pamphlets, and other informational materials designed to acquaint the general public with City events, functions, programs, policies, and procedures.</p></td></tr><tr><td colspan=\"2\" valign=\"top\"><p class=\"MsoNormal\"><strong>Essential Duties and Responsibilities:</strong></p></td></tr><tr><td colspan=\"2\" valign=\"top\"><p class=\"MsoNormal\">Provides 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Experience in a call center or with electronic media preferred. </p><p>Knowledge of: customer service and customer needs; empathy for customers; rules, regulations, policies, procedures, programs, and methods of the City and their application to specific cases after a period of training; modern public information and advertising techniques and devices; the internal and external sources from which significant information may be obtained </p><p>Ability to: Positively resolve customer issues; utilize automated information systems to analyze situation and provide outcome in the best interest of the City and Customer; promote cooperation the aims of the department; suggest improvements to City communications tools; utilize available media for the dissemination of news and information; maintain essential records and files; learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units; read, write, speak, understand or communicate in English sufficiently to perform the duties of the position</p></td></tr><tr><td colspan=\"2\" valign=\"top\"><p class=\"MsoNormal\"><strong>Tools and Equipment Used:</strong></p></td></tr><tr><td colspan=\"2\" valign=\"top\"><p class=\"MsoNormal\">Computer, internet, instant messaging, speaker system, office equipment.</p></td></tr><tr><td colspan=\"2\" valign=\"top\"><p class=\"MsoNormal\"><strong>Physical Demands:</strong></p></td></tr><tr><td colspan=\"2\" valign=\"top\"><p class=\"MsoNormal\">Position requires employee to: </p><p class=\"MsoNormal\">Have a pleasant friendly style</p><p class=\"MsoNormal\">Continuously stand and reach with hands and arms; frequently talk and hear; and occasionally sit, use hands to finger, handle, or feel, and lift up to 10 lbs. </p><p class=\"MsoNormal\">Specific vision requirements: Close.</p></td></tr><tr><td colspan=\"2\" valign=\"top\"><p class=\"MsoNormal\"><strong>Work Environment:</strong></p></td></tr><tr><td colspan=\"2\" valign=\"top\"><p class=\"MsoNormal\">Position requires employee to: Continuously work in inside office conditions. </p><p>The work physical demands and work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </p></td></tr></tbody></table><p class=\"MsoNormal\"><!--[if supportFields]><span style='font-size:8.0pt'><span\nstyle='mso-element:field-begin'></span> FILENAME \\* MERGEFORMAT <span style='mso-element:field-separator'></span></span><![endif]--><!--[if supportFields]><span\nstyle='font-size:8.0pt'><span style='mso-element:field-end'></span></span><![endif]--><br></p><!--EndFragment--><p><br></p></div></div></div></div></div></div></div></div></div></div>\n",
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