Home › Companies › When We First › VIP Matchmaker
VIP Matchmaker
When We First · Remote, United States · Remote · Active · Rippling ATS
Job facts
| Field | Value |
|---|---|
| Company | When We First |
| Title | VIP Matchmaker |
| Normalized title | - |
| Department / team | Matchmaking |
| Location | United States |
| Work model | Remote / Remote |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Rippling ATS |
| Posted / first seen | 2025-05-08 / 2026-05-29 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from When We First. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Rippling ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Department jobs | Active postings in Matchmaking. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | When We First |
| Source | 8752a683-a4e1-406b-97b5-30370121c75b |
| ATS provider | Rippling ATS |
Description
company
When We First is the first dating app designed by an experienced matchmaking executive. We uniquely combine a dating app with a high-end matchmaking service, helping clients foster meaningful relationships with the perfect blend of advanced technology and expert human interaction.
WHY JOIN US?
At When We First, you will be at the forefront of innovation in the dating industry. As a brand-new, female-founded company with over 14 years of experience in the dating industry and 20 years in tech and wellness, our executive team is passionate about blending human interaction with technology. You’ll work alongside dedicated professionals helping people form meaningful connections, all while enjoying the flexibility of a fully remote position. Join us in shaping the future of matchmaking!
role
The When We First VIP Matchmaker is an experienced, motivated matchmaking professional comfortable providing exceptional service to high-end clients in a dynamic, team-oriented start-up environment. You will manage a portfolio of high-end matchmaking clients, conducting regular check-ins, coordinating dates, and providing coaching.
KEY RESPONSIBILITIES
Maintain a portfolio of matchmaking clients, conducting weekly check-ins (via phone, text, email, video call, or in-app messaging) and facilitating coaching sessions as needed. Match clients based on compatibility, relationship goals, and preferences. Ensure that client profiles and activity are kept up-to-date and accurate in the CRM. Coordinate dates for clients, making reservations and communicating details to each party. Track date schedules and ensure timely follow-up with clients and matches. Upgrade or renew matchmaking clients as appropriate to meet client's goals and needs. Other Responsibilities
During the launch phase, embrace an all-hands-on-deck approach, assisting with various tasks as needed, including: profile reviews, recruiting matches for clients (both inside and outside the app), and light event planning. Attend launch/recruiting events in your region.
QUALIFICATIONS
At least five years of proven success in matchmaking. A proven track record of working successfully with high-end clients in the matchmaking industry, including coaching experience. Coaching certification a plus. Strong client service background and ability to create and maintain a positive team environment. Experience working in both face-to-face and remote environments. Excellent interpersonal, communication, and conflict resolution skills. Proficiency with technology, including CRM systems (especially Salesforce), Outlook, and softphone technology, with a willingness to learn new systems. Ability to multitask and manage client and team relationships in a fast-paced, tech-driven environment. Organized, detail-oriented, and thorough in documenting interactions. Demonstrated leadership competency and the ability to continuously improve professional skills through self-education, training, and webinars.
COMPENSATION
Base salary is commensurate with experience. Total compensation includes base plus incentives/commissions.
Total comp range: $60k-$100+k
Full job record
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| Org ID | 2a620254-2bb6-4022-9370-9ae2429c0308 |
| Source ID | 8752a683-a4e1-406b-97b5-30370121c75b |
| Board ID | 8752a683-a4e1-406b-97b5-30370121c75b |
| Provider | rippling |
| Provider Job Key | 5df4f455-32fc-4357-8e9b-d1b765e14c7e |
| Title | VIP Matchmaker |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Remote, United States |
| Department | Matchmaking |
| Team | — |
| Employment Type | full_time |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | — |
| City | — |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://ats.rippling.com/when-we-first/jobs/5df4f455-32fc-4357-8e9b-d1b765e14c7e |
| Apply URL | https://ats.rippling.com/when-we-first/jobs/5df4f455-32fc-4357-8e9b-d1b765e14c7e |
| First Seen At | 2026-05-29 07:13:35Z |
| Last Seen At | 2026-06-06 08:44:33Z |
| Last Checked At | 2026-06-06 08:44:33Z |
| Last Changed At | 2026-06-06 08:44:33Z |
| Inactive At | — |
| Source Posted At | 2025-05-08 15:10:45Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=when-we-first/date=2026-06-06/2026-06-06T08-44-32-867Z-5437fc842951cfb61cf34e11fc23491424e0b1b8e1e7c093ca5853aba499d14e.json |
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"role": "<meta><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;margin:0px;padding:0px;text-align:left;\"><span style=\"white-space:pre-wrap;\">The When We First VIP Matchmaker is an experienced, motivated matchmaking professional comfortable providing exceptional service to high-end clients in a dynamic, team-oriented start-up environment. You will manage a portfolio of high-end matchmaking clients, conducting regular check-ins, coordinating dates, and providing coaching. </span></p><p style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;margin:0px;padding:0px;text-align:left;\"><br></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;margin:0px;padding:0px;text-align:left;\"><b><strong style=\"white-space:pre-wrap;\">KEY RESPONSIBILITIES</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"margin:16px 0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"white-space:pre-wrap;\">Maintain a portfolio of matchmaking clients, conducting weekly check-ins (via phone, text, email, video call, or in-app messaging) and facilitating coaching sessions as needed. Match clients based on compatibility, relationship goals, and preferences.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"white-space:pre-wrap;\">Ensure that client profiles and activity are kept up-to-date and accurate in the CRM.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"white-space:pre-wrap;\">Coordinate dates for clients, making reservations and communicating details to each party.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"white-space:pre-wrap;\">Track date schedules and ensure timely follow-up with clients and matches.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"white-space:pre-wrap;\">Upgrade or renew matchmaking clients as appropriate to meet client's goals and needs.</span></li></ul><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><i><em style=\"white-space:pre-wrap;\">Other Responsibilities</em></i></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"margin:16px 0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"white-space:pre-wrap;\">During the launch phase, embrace an all-hands-on-deck approach, assisting with various tasks as needed, including: profile reviews, recruiting matches for clients (both inside and outside the app), and light event planning.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"white-space:pre-wrap;\">Attend launch/recruiting events in your region.</span></li></ul><p style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;margin:0px;padding:0px;text-align:left;\"><span style=\"white-space:pre-wrap;\"> </span></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;margin:0px;padding:0px;text-align:left;\"><b><strong style=\"white-space:pre-wrap;\">QUALIFICATIONS </strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"margin:16px 0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"white-space:pre-wrap;\">At least five years of proven success in matchmaking. </span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"white-space:pre-wrap;\">A proven track record of working successfully with high-end clients in the matchmaking industry, including coaching experience. Coaching certification a plus.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"white-space:pre-wrap;\">Strong client service background and ability to create and maintain a positive team environment. </span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"white-space:pre-wrap;\">Experience working in both face-to-face and remote environments. </span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"white-space:pre-wrap;\">Excellent interpersonal, communication, and conflict resolution skills. </span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"white-space:pre-wrap;\">Proficiency with technology, including CRM systems (especially Salesforce), Outlook, and softphone technology, with a willingness to learn new systems. </span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"white-space:pre-wrap;\">Ability to multitask and manage client and team relationships in a fast-paced, tech-driven environment. </span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"white-space:pre-wrap;\">Organized, detail-oriented, and thorough in documenting interactions. </span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><span style=\"white-space:pre-wrap;\">Demonstrated leadership competency and the ability to continuously improve professional skills through self-education, training, and webinars. </span></li></ul><p style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;margin:0px;padding:0px;text-align:left;\"><br></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;margin:0px;padding:0px;text-align:left;\"><b><strong style=\"white-space:pre-wrap;\">COMPENSATION</strong></b></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;margin:0px;padding:0px;text-align:left;\"><span style=\"white-space:pre-wrap;\">Base salary is commensurate with experience. Total compensation includes base plus incentives/commissions. </span><br><span style=\"white-space:pre-wrap;\">Total comp range: $60k-$100+k</span></p>",
"company": "<meta><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;margin:0px;padding:0px;text-align:left;\"><span style=\"color:rgb(82,82,87);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\">When We First is the first dating app designed by an experienced matchmaking executive. We uniquely combine a dating app with a high-end matchmaking service, helping clients foster meaningful relationships with the perfect blend of advanced technology and expert human interaction.</span></p><p style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;margin:0px;padding:0px;text-align:left;\"><br></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;margin:0px;padding:0px;text-align:left;\"><b><strong style=\"white-space:pre-wrap;\">WHY JOIN US?</strong></b></p><p dir=\"ltr\" style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;margin:0px;padding:0px;text-align:left;\"><span style=\"white-space:pre-wrap;\">At When We First, you will be at the forefront of innovation in the dating industry. As a brand-new, female-founded company with over 14 years of experience in the dating industry and 20 years in tech and wellness, our executive team is passionate about blending human interaction with technology. You’ll work alongside dedicated professionals helping people form meaningful connections, all while enjoying the flexibility of a fully remote position. Join us in shaping the future of matchmaking! </span></p>"
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