Administrative Assistant

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    "city": "Charlotte",
    "jobId": 359085,
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    "jobShift": "Day Hours",
    "jobTitle": "Administrative Assistant",
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    "description": "<p style=\"text-align:justify\"><strong><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#fa4616\">Status:&nbsp;</span>Part-Time 20 hours, Non-Exempt<br />\n<span style=\"color:#fa4616\">Salary:&nbsp;</span>$15.50 - $17.50 per hour<br />\n<span style=\"color:#fa4616\">Reports to:</span> Director of Housing</span></strong></p>\n\n<hr />\n<p style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#fa4616\"><strong>About YWCA Central Carolinas</strong></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">YWCA Central Carolinas is on a mission to eliminate racism, empower women and promote peace, justice, freedom and dignity for all. Since 1902, YWCA has evolved to meet the needs of the surrounding community. Today, our programs include transitional housing, youth literacy programs, racial justice and advocacy work, and a co-ed fitness center.</span></p>\n\n<p style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">We provide transitional housing to women and families facing homelessness through our Women In Transition and Families Together programs, which operate as stepping stones between emergency housing and permanent housing, providing space for women and families to decompress from the constant state of stress and anxiety that accompanies housing instability while actively seeking permanent housing and financial stability. Women and families enter our transitional housing programs from various precarious housing situations: they may have been living in their car, with friends or family members, in a motel or in emergency shelters. YWCA&rsquo;s programs foster a safe space for participants to stabilize their lives so they can work towards the goals of attaining permanent housing and financial stability through participation in our comprehensive case management services.&nbsp;</span></p>\n\n<p style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#fa4616\"><strong>Position Objectives</strong></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Provides administrative support to the housing department through written and phone correspondence, data entry and presentation, volunteer coordination and support and other independent assignments as needed.</span></p>\n\n<p style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#fa4616\"><strong>Provides Administrative &amp; Coordination Support</strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\">Responds to and screens all housing inquiry crisis calls and WIT program referrals.&nbsp;</li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Maintains Transitional Housing Resource Centers and WIT bulletin boards including postings and handouts assigning tasks to volunteers whenever possible.</span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Manages 6-month and 12-month graduate spreadsheet. Oversees volunteer management of post-exit surveys by telephone and recording data.&nbsp;</span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Maintains a database for addresses of WIT graduates.</span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Maintains inventory of participant handbooks and welcome packets.&nbsp;</span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Manages rent and late fee processing for the WIT program, completing timely deposit tickets and submitting to finance, along with room transfers and moves.</span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Serves as HMIS administrator, collating data and reports as required by the county in conjunction with the Director of Housing.</span></li>\n</ul>\n\n<p style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#fa4616\"><strong>Collaborates with the Community</strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\">Coordinates volunteer orientations and assignments based on their interest and abilities; supports ongoing cultivation and appreciation activities for volunteers, donors and community partners. Manages volunteer and workshop participation reporting to Philanthropy department and director.</li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Plans and promotes housing workshops and events within housing programs, manages event registration and distributes reminders, helps team generate participation.</span></li>\n</ul>\n\n<p style=\"text-align:justify\"><span style=\"color:#fa4616\"><strong><span style=\"font-family:Arial,Helvetica,sans-serif\">Provides Program &amp; Facility Support</span></strong></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Responds to all inquiry calls and emails on WIT inquiry line. Provides community resource referrals, as needed. Assists with scheduling of WIT intakes as needed.</span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Assists with tours on orientations and processing intake appointments as needed.&nbsp;</span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Distributes mail to WIT participants and processes return/forwarding mail for all exited participants.</span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Manages donation of welcome package items and informs the director when new supplies are needed.</span></li>\n</ul>\n\n<p style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#fa4616\"><strong>Education and Experience</strong></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Minimum Associate&rsquo;s Degree or equivalent business courses/technical training required. &nbsp;Minimum of two years of office work experience and experience responding to high volume crisis calls required. Exceptional organization skills and comfortability with Google Workspace, Microsoft Office programs and astute at task management. Prefers prior experience working with individuals experiencing homelessness in a residential setting. Ability to de-escalate when needed and utilize critical thinking skills to prioritize concerns and ensure support and stability for participants. An AHA or Red Cross endorsed Adult/Child CPR, AED, First Aid certification is required and must be maintained while in this role.</span></p>\n\n<p style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#fa4616\"><strong>Benefits</strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\">Dental Insurance</li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Vision Insurance</span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Life Insurance</span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Short-term Disability Insurance</span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">9 Paid Holidays and 2 Floater Holidays&nbsp;</span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">403(b) Retirement</span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">YWCA Retirement Fund (7% contribution made on your behalf after 2 years of employment)</span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Employee Assistance Program</span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Free YWCA Fitness Center Employee Membership (discounted family membership available)</span></li>\n</ul>\n\n<p style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#fa4616\"><strong>Physical Requirements</strong></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">The physical requirements described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable &nbsp; &nbsp;individuals with disabilities to perform their job. Required certifications for the position may have stricter physical requirements and when those conflict with the job description, YWCA will follow the requirements in the certification.&nbsp;</span></p>\n\n<p style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">While performing the duties of this job, the individual is regularly required to talk or hear. Specific vision abilities required by this job include close and distant vision needed for using a computer and monitoring and maintaining the safety of program participants. Frequently required to remain stationary while working at a computer and perform repetitive motion tasks that may include the wrists, hands, and/or fingers. Must be able to operate standard office equipment and keyboard. Frequently required to stand, walk, bend, stoop, kneel, crouch, push, pull, reach with hands and arms. Occasionally required to ascend or descend stairs for three residential floors in an emergency (up to five floors total). May occasionally need to lift and/or move up to 25 pounds. Must be emotionally fit to provide support for program participants on a daily basis.</span></p>\n\n<p style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Required to ensure the safety and well-being of individuals by acting decisively and compassionately in high-pressure situations, including, but not limited to: the fire alarm being sounded, inclement weather, building evacuations, shelter in place and other emergencies. Must be able to perform all physical requirements for emergency CPR, AED and First Aid.&nbsp;</span></p>\n\n<p style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#fa4616\"><strong>Other Information</strong></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Employment with YWCA Central Carolinas is contingent on successfully passing all of our pre-employment screenings, including but not limited to: a drug screening, reference checks, proof of certification (if applicable) and a background check. If applicable to the position, YWCA Central Carolinas employment may be contingent on a candidate meeting driver approval criterion as determined by motor vehicle record background check.&nbsp;</span></p>\n\n<p style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">YWCA fully subscribes to the principles of equal employment opportunity and is committed to complying with all regulations under federal, state and local law. Recruiting and employment decisions are based on qualifications and capabilities to perform the essential functions of the job.</span></p>\n",
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Oversees volunteer management of post-exit surveys by telephone and recording data.&nbsp;\\n\\tMaintains a database for addresses of WIT graduates.\\n\\tMaintains inventory of participant handbooks and welcome packets.&nbsp;\\n\\tManages rent and late fee processing for the WIT program, completing timely deposit tickets and submitting to finance, along with room transfers and moves.\\n\\tServes as HMIS administrator, collating data and reports as required by the county in conjunction with the Director of Housing.\\n\\n\\nCollaborates with the Community\\n\\n\\n\\tCoordinates volunteer orientations and assignments based on their interest and abilities; supports ongoing cultivation and appreciation activities for volunteers, donors and community partners. Manages volunteer and workshop participation reporting to Philanthropy department and director.\\n\\tPlans and promotes housing workshops and events within housing programs, manages event registration and distributes reminders, helps team generate participation.\\n\\n\\nProvides Program &amp; Facility Support\\n\\n\\n\\tResponds to all inquiry calls and emails on WIT inquiry line. Provides community resource referrals, as needed. Assists with scheduling of WIT intakes as needed.\\n\\tAssists with tours on orientations and processing intake appointments as needed.&nbsp;\\n\\tDistributes mail to WIT participants and processes return/forwarding mail for all exited participants.\\n\\tManages donation of welcome package items and informs the director when new supplies are needed.\\n\\n\\nEducation and Experience\\n\\nMinimum Associate&rsquo;s Degree or equivalent business courses/technical training required. &nbsp;Minimum of two years of office work experience and experience responding to high volume crisis calls required. Exceptional organization skills and comfortability with Google Workspace, Microsoft Office programs and astute at task management. Prefers prior experience working with individuals experiencing homelessness in a residential setting. Ability to de-escalate when needed and utilize critical thinking skills to prioritize concerns and ensure support and stability for participants. An AHA or Red Cross endorsed Adult/Child CPR, AED, First Aid certification is required and must be maintained while in this role.\\n\\nBenefits\\n\\n\\n\\tDental Insurance\\n\\tVision Insurance\\n\\tLife Insurance\\n\\tShort-term Disability Insurance\\n\\t9 Paid Holidays and 2 Floater Holidays&nbsp;\\n\\t403(b) Retirement\\n\\tYWCA Retirement Fund (7% contribution made on your behalf after 2 years of employment)\\n\\tEmployee Assistance Program\\n\\tFree YWCA Fitness Center Employee Membership (discounted family membership available)\\n\\n\\nPhysical Requirements\\n\\nThe physical requirements described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable &nbsp; &nbsp;individuals with disabilities to perform their job. Required certifications for the position may have stricter physical requirements and when those conflict with the job description, YWCA will follow the requirements in the certification.&nbsp;\\n\\nWhile performing the duties of this job, the individual is regularly required to talk or hear. Specific vision abilities required by this job include close and distant vision needed for using a computer and monitoring and maintaining the safety of program participants. Frequently required to remain stationary while working at a computer and perform repetitive motion tasks that may include the wrists, hands, and/or fingers. Must be able to operate standard office equipment and keyboard. Frequently required to stand, walk, bend, stoop, kneel, crouch, push, pull, reach with hands and arms. Occasionally required to ascend or descend stairs for three residential floors in an emergency (up to five floors total). May occasionally need to lift and/or move up to 25 pounds. Must be emotionally fit to provide support for program participants on a daily basis.\\n\\nRequired to ensure the safety and well-being of individuals by acting decisively and compassionately in high-pressure situations, including, but not limited to: the fire alarm being sounded, inclement weather, building evacuations, shelter in place and other emergencies. Must be able to perform all physical requirements for emergency CPR, AED and First Aid.&nbsp;\\n\\nOther Information\\n\\nEmployment with YWCA Central Carolinas is contingent on successfully passing all of our pre-employment screenings, including but not limited to: a drug screening, reference checks, proof of certification (if applicable) and a background check. If applicable to the position, YWCA Central Carolinas employment may be contingent on a candidate meeting driver approval criterion as determined by motor vehicle record background check.&nbsp;\\n\\nYWCA fully subscribes to the principles of equal employment opportunity and is committed to complying with all regulations under federal, state and local law. Recruiting and employment decisions are based on qualifications and capabilities to perform the essential functions of the job.\\nQualifications\",\"responsibilities\":\"Status:&nbsp;Part-Time 20 hours, Non-Exempt\\nSalary:&nbsp;$15.50 - $17.50 per hour\\nReports to: Director of Housing\\n\\n\\nAbout YWCA Central Carolinas\\n\\nYWCA Central Carolinas is on a mission to eliminate racism, empower women and promote peace, justice, freedom and dignity for all. Since 1902, YWCA has evolved to meet the needs of the surrounding community. Today, our programs include transitional housing, youth literacy programs, racial justice and advocacy work, and a co-ed fitness center.\\n\\nWe provide transitional housing to women and families facing homelessness through our Women In Transition and Families Together programs, which operate as stepping stones between emergency housing and permanent housing, providing space for women and families to decompress from the constant state of stress and anxiety that accompanies housing instability while actively seeking permanent housing and financial stability. Women and families enter our transitional housing programs from various precarious housing situations: they may have been living in their car, with friends or family members, in a motel or in emergency shelters. YWCA&rsquo;s programs foster a safe space for participants to stabilize their lives so they can work towards the goals of attaining permanent housing and financial stability through participation in our comprehensive case management services.&nbsp;\\n\\nPosition Objectives\\n\\nProvides administrative support to the housing department through written and phone correspondence, data entry and presentation, volunteer coordination and support and other independent assignments as needed.\\n\\nProvides Administrative &amp; Coordination Support\\n\\n\\n\\tResponds to and screens all housing inquiry crisis calls and WIT program referrals.&nbsp;\\n\\tMaintains Transitional Housing Resource Centers and WIT bulletin boards including postings and handouts assigning tasks to volunteers whenever possible.\\n\\tManages 6-month and 12-month graduate spreadsheet. Oversees volunteer management of post-exit surveys by telephone and recording data.&nbsp;\\n\\tMaintains a database for addresses of WIT graduates.\\n\\tMaintains inventory of participant handbooks and welcome packets.&nbsp;\\n\\tManages rent and late fee processing for the WIT program, completing timely deposit tickets and submitting to finance, along with room transfers and moves.\\n\\tServes as HMIS administrator, collating data and reports as required by the county in conjunction with the Director of Housing.\\n\\n\\nCollaborates with the Community\\n\\n\\n\\tCoordinates volunteer orientations and assignments based on their interest and abilities; supports ongoing cultivation and appreciation activities for volunteers, donors and community partners. Manages volunteer and workshop participation reporting to Philanthropy department and director.\\n\\tPlans and promotes housing workshops and events within housing programs, manages event registration and distributes reminders, helps team generate participation.\\n\\n\\nProvides Program &amp; Facility Support\\n\\n\\n\\tResponds to all inquiry calls and emails on WIT inquiry line. Provides community resource referrals, as needed. Assists with scheduling of WIT intakes as needed.\\n\\tAssists with tours on orientations and processing intake appointments as needed.&nbsp;\\n\\tDistributes mail to WIT participants and processes return/forwarding mail for all exited participants.\\n\\tManages donation of welcome package items and informs the director when new supplies are needed.\\n\\n\\nEducation and Experience\\n\\nMinimum Associate&rsquo;s Degree or equivalent business courses/technical training required. &nbsp;Minimum of two years of office work experience and experience responding to high volume crisis calls required. Exceptional organization skills and comfortability with Google Workspace, Microsoft Office programs and astute at task management. Prefers prior experience working with individuals experiencing homelessness in a residential setting. Ability to de-escalate when needed and utilize critical thinking skills to prioritize concerns and ensure support and stability for participants. An AHA or Red Cross endorsed Adult/Child CPR, AED, First Aid certification is required and must be maintained while in this role.\\n\\nBenefits\\n\\n\\n\\tDental Insurance\\n\\tVision Insurance\\n\\tLife Insurance\\n\\tShort-term Disability Insurance\\n\\t9 Paid Holidays and 2 Floater Holidays&nbsp;\\n\\t403(b) Retirement\\n\\tYWCA Retirement Fund (7% contribution made on your behalf after 2 years of employment)\\n\\tEmployee Assistance Program\\n\\tFree YWCA Fitness Center Employee Membership (discounted family membership available)\\n\\n\\nPhysical Requirements\\n\\nThe physical requirements described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable &nbsp; &nbsp;individuals with disabilities to perform their job. Required certifications for the position may have stricter physical requirements and when those conflict with the job description, YWCA will follow the requirements in the certification.&nbsp;\\n\\nWhile performing the duties of this job, the individual is regularly required to talk or hear. Specific vision abilities required by this job include close and distant vision needed for using a computer and monitoring and maintaining the safety of program participants. Frequently required to remain stationary while working at a computer and perform repetitive motion tasks that may include the wrists, hands, and/or fingers. Must be able to operate standard office equipment and keyboard. Frequently required to stand, walk, bend, stoop, kneel, crouch, push, pull, reach with hands and arms. Occasionally required to ascend or descend stairs for three residential floors in an emergency (up to five floors total). May occasionally need to lift and/or move up to 25 pounds. Must be emotionally fit to provide support for program participants on a daily basis.\\n\\nRequired to ensure the safety and well-being of individuals by acting decisively and compassionately in high-pressure situations, including, but not limited to: the fire alarm being sounded, inclement weather, building evacuations, shelter in place and other emergencies. Must be able to perform all physical requirements for emergency CPR, AED and First Aid.&nbsp;\\n\\nOther Information\\n\\nEmployment with YWCA Central Carolinas is contingent on successfully passing all of our pre-employment screenings, including but not limited to: a drug screening, reference checks, proof of certification (if applicable) and a background check. If applicable to the position, YWCA Central Carolinas employment may be contingent on a candidate meeting driver approval criterion as determined by motor vehicle record background check.&nbsp;\\n\\nYWCA fully subscribes to the principles of equal employment opportunity and is committed to complying with all regulations under federal, state and local law. Recruiting and employment decisions are based on qualifications and capabilities to perform the essential functions of the job.\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"YWCA Central Carolinas\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=F6B4CC1A331273E3E1FB7DD1FA3F953D\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"3420 Park Road\",\"addressLocality\":\"Charlotte\",\"addressRegion\":\"NC\",\"postalCode\":28209,\"addressCountry\":\"USA\"}},\"industry\":\"Admin/Clerical\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day Hours\"}",
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