Desktop Support Engineer (Kharghar)

{
  "content_hash": "fa5fb9398f0951277e3a3b71a2ed30bca8024bda9921af90f0ccbdd12f9dd791",
  "source_hash": "57eded03103ff590b0f319e5c02fe5bb78a9ab738c7db111e10c8ca809b7a35e",
  "last_changed_at": "2026-06-03T11:31:57.146Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "SVKM Central Office, Mumbai, Maharashtra, IN",
    "city": "Maharashtra",
    "region": "IN",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T11:08:10.884Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "SVKM Central Office, Mumbai, Maharashtra, IN",
      "city": "Maharashtra",
      "region": "IN",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}

{}

{
  "detail": {
    "Id": "14801",
    "Title": "Desktop Support Engineer (Kharghar)",
    "media": [],
    "skills": [],
    "JobType": null,
    "Category": "Non Teaching",
    "JobGrade": null,
    "JobLevel": null,
    "JobShift": null,
    "WorkDays": null,
    "WorkHours": null,
    "WorkYears": null,
    "Department": null,
    "HotJobFlag": false,
    "StudyLevel": "Bachelor's Degree",
    "WorkMonths": null,
    "WorkerType": null,
    "GeographyId": 300000002321129,
    "JobFamilyId": 300000002346533,
    "JobFunction": null,
    "JobSchedule": "Unaided",
    "BusinessUnit": null,
    "ContractType": null,
    "Organization": null,
    "TrendingFlag": false,
    "workLocation": [
      {
        "Country": "IN",
        "Region1": null,
        "Region2": "Maharashtra",
        "Region3": null,
        "Building": null,
        "Latitude": "19.10411",
        "Longitude": "72.83889",
        "LocationId": 300000011665236,
        "PostalCode": "400056",
        "TownOrCity": "Mumbai",
        "AddressLine1": "10th Floor, V.L. Mehta Road",
        "AddressLine2": "Vile Parle (W)",
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "SVKM Central Office"
      }
    ],
    "ContentLocale": "en",
    "HiringManager": null,
    "LegalEmployer": null,
    "RequisitionId": 300001458994721,
    "WorkplaceType": "",
    "BusinessUnitId": 300000002342443,
    "OrganizationId": 300000002342443,
    "GeographyNodeId": 100000173055716,
    "JobFunctionCode": null,
    "LegalEmployerId": 300000002346049,
    "PrimaryLocation": "SVKM Central Office, Mumbai, India",
    "RequisitionType": "Professional",
    "NumberOfOpenings": "1",
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": false,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ExternalContactName": null,
    "ShortDescriptionStr": "Educational qualification: \n•\tGraduate Engineer/Diploma holder in any stream.\nProfessional Certifications:\n•\tMCP\n•\tMCSA\nProfessional Experience: \n•\tProven work experience of minimum 5 to 7 years as a Desktop Support Engineer, Technical Support Engineer or similar role\n•\tHands-on experience with Windows/Linux/Mac OS environments\n•\tWorking knowledge of office automation products and computer peripherals, like printers and scanners\n",
    "ExternalContactEmail": null,
    "ExternalPostedEndDate": "2026-06-07T18:25:00+00:00",
    "OtherRequisitionTitle": null,
    "requisitionFlexFields": [],
    "ApplyWhenNotPostedFlag": null,
    "DomesticTravelRequired": null,
    "ExternalDescriptionStr": "<p style=\"line-height: 150%; margin-bottom: 0cm; text-align: center; vertical-align: baseline;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 12pt; line-height: 150%;\"><strong><u>Desktop&nbsp;Support</u></strong></span></span><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 12pt; line-height: 150%;\"><strong><u> Engineer</u></strong></span></span></p><p style=\"line-height: 150%; margin-bottom: 0cm; text-align: justify; vertical-align: baseline;\"><span style=\"font-family: Cambria, serif;\"><span lang=\"EN-US\" style=\"font-size: 12pt; line-height: 150%;\"><strong><u>Educational qualification:</u></strong>&nbsp;</span></span></p><ul style=\"list-style-type: disc;\"><li class=\"ortl-align-justify\"><p style=\"line-height: 150%; margin-bottom: 0cm; text-align: justify; vertical-align: baseline;\"><span style=\"font-family: Cambria, serif;\"><span lang=\"EN-US\" style=\"font-size: 12pt; line-height: 150%;\">Graduate Engineer/Diploma holder in any stream.</span></span></p></li></ul><p style=\"line-height: 150%; margin-bottom: 0cm; text-align: justify; vertical-align: baseline;\"><span style=\"font-family: Cambria, serif;\"><span lang=\"EN-US\" style=\"font-size: 12pt; line-height: 150%;\"><strong><u>Professional Certifications:</u></strong></span></span></p><ul style=\"list-style-type: disc;\"><li class=\"ortl-align-justify\"><p style=\"line-height: 150%; margin-bottom: 0cm; text-align: justify; vertical-align: baseline;\"><span style=\"font-family: Cambria, serif;\"><span lang=\"EN-US\" style=\"font-size: 12pt; line-height: 150%;\">MCP</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"line-height: 150%; margin-bottom: 0cm; text-align: justify; vertical-align: baseline;\"><span style=\"font-family: Cambria, serif;\"><span lang=\"EN-US\" style=\"font-size: 12pt; line-height: 150%;\">MCSA</span></span></p></li></ul><p style=\"line-height: 150%; margin-bottom: 0cm; text-align: justify; vertical-align: baseline;\"><span style=\"font-family: Cambria, serif;\"><span lang=\"EN-US\" style=\"font-size: 12pt; line-height: 150%;\"><strong><u>Professional Experience:</u>&nbsp;</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0cm;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Proven work experience of minimum 5 to 7 years as a Desktop Support Engineer,&nbsp;</span></span><a href=\"https://resources.workable.com/technical-support-engineer-job-description\" target=\"_blank\"><span style=\"color: rgb(0, 117, 106); font-family: &quot;Times New Roman&quot;, serif;\"><span lang=\"EN-IN\" style=\"font-size: 12pt;\">Technical Support Engineer</span></span></a><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">&nbsp;or similar role</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0cm;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Hands-on experience with Windows/Linux/Mac OS environments</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0cm;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Working knowledge of office automation products and computer peripherals, like printers and scanners</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0cm;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Knowledge of network security practices and anti-virus programs</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0cm;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Ability to perform remote troubleshooting and provide clear instructions</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0cm;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Excellent problem-solving and multitasking skills</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0cm;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Customer-oriented attitude</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0cm;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">BSc in Computer Science or relevant field</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0cm;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Should be familiar with SCCM, Active Directory and Networking protocols and Subnetting</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0cm;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Should have executed Image and Patch management.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0cm;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Should be familiar with the endpoint protection Application.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0cm;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Should have used tools to create System images and deploy them</span></span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0cm;\">&nbsp;</p><p style=\"line-height: 150%; margin-bottom: 0cm; text-align: justify; vertical-align: baseline;\"><span style=\"font-family: Cambria, serif;\"><span lang=\"EN-US\" style=\"font-size: 12pt; line-height: 150%;\"><strong><u>Job Description / Job Requirements:&nbsp;</u></strong></span></span></p><ul style=\"list-style-type: disc; padding-left: 47.27px;\"><li><p style=\"line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Address user tickets regarding hardware, software, and networking</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Walk customers through installing applications and computer peripherals</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;\"><span style=\"color: rgb(51, 51, 51); font-family: Cambria, serif;\"><span lang=\"EN-US\" style=\"font-size: 12pt;\">Windows 2012, Active Directory management</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Troubleshoot and deploy Patch management&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Troubleshoot and deploy endpoint antivirus</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Ask targeted questions to diagnose problems</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Guide users with simple, step-by-step instructions</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Conduct remote troubleshooting</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Test alternative pathways until you resolve an issue</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Customize desktop applications to meet user needs</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Record technical issues and solutions in logs</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Direct unresolved issues to the next level of support personnel</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Follow up with clients to ensure their systems are functional</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Report customer feedback and potential product requests</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"line-height: 150%; text-align: justify;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 150%;\">Help create technical documentation and manuals.</span></span></p></li></ul>",
    "ObjectVerNumberProfile": null,
    "PrimaryLocationCountry": "IN",
    "CorporateDescriptionStr": "",
    "ExternalPostedStartDate": "2026-05-26T13:04:27+00:00",
    "ExternalQualificationsStr": "",
    "InternalQualificationsStr": "",
    "OrganizationDescriptionStr": "",
    "primaryLocationCoordinates": [
      {
        "Latitude": "18.94017",
        "Longitude": "72.83483",
        "CountryCode": "IN",
        "GeographyId": 300000002321129,
        "GeographyNodeId": 100000173055716
      }
    ],
    "ExternalResponsibilitiesStr": "",
    "InternalResponsibilitiesStr": "",
    "InternationalTravelRequired": null
  },
  "list_job": {
    "Id": "14801",
    "Title": "Desktop Support Engineer (Kharghar)",
    "JobType": null,
    "Distance": 1779753600000,
    "JobShift": null,
    "Language": "US",
    "WorkDays": null,
    "JobFamily": null,
    "Relevancy": 6,
    "WorkHours": null,
    "Department": null,
    "HotJobFlag": false,
    "PostedDate": "2026-05-26",
    "StudyLevel": null,
    "WorkerType": null,
    "GeographyId": 300000002321129,
    "JobFunction": null,
    "JobSchedule": null,
    "BusinessUnit": null,
    "ContractType": null,
    "ManagerLevel": null,
    "Organization": null,
    "TrendingFlag": false,
    "workLocation": [
      {
        "Country": "IN",
        "Region1": null,
        "Region2": "Maharashtra",
        "Region3": null,
        "Building": null,
        "Latitude": 19.10411,
        "Longitude": 72.83889,
        "LocationId": 300000011665236,
        "PostalCode": "400056",
        "TownOrCity": "Mumbai",
        "AddressLine1": "10th Floor, V.L. Mehta Road",
        "AddressLine2": "Vile Parle (W)",
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "SVKM Central Office"
      }
    ],
    "LegalEmployer": null,
    "MediaThumbURL": null,
    "WorkplaceType": "",
    "BusinessUnitId": 300000002342443,
    "OrganizationId": 300000002342443,
    "PostingEndDate": null,
    "LegalEmployerId": 300000002346049,
    "PrimaryLocation": "SVKM Central Office, Mumbai, India",
    "WorkDurationYears": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": false,
    "WorkDurationMonths": null,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ShortDescriptionStr": "Educational qualification: \n•\tGraduate Engineer/Diploma holder in any stream.\nProfessional Certifications:\n•\tMCP\n•\tMCSA\nProfessional Experience: \n•\tProven work experience of minimum 5 to 7 years as a Desktop Support Engineer, Technical Support Engineer or similar role\n•\tHands-on experience with Windows/Linux/Mac OS environments\n•\tWorking knowledge of office automation products and computer peripherals, like printers and scanners\n",
    "requisitionFlexFields": [],
    "DomesticTravelRequired": null,
    "PrimaryLocationCountry": "IN",
    "ExternalQualificationsStr": null,
    "ExternalResponsibilitiesStr": null,
    "InternationalTravelRequired": null
  },
  "detail_meta": {
    "url": "https://fa-elxu-saasfaprod1.fa.ocs.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%2214801%22,siteNumber=CX_1012",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 13645
  },
  "detail_errors": []
}