Scheduling Coord - General Surgery

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    "datePosted": "2026-05-21T04:00:00.000Z",
    "description": "<h2>Position Summary</h2>\n<p><strong>Florida Medical Clinic Orlando Health</strong></p>\n<p> </p>\n<p><strong>Job Title: </strong>Scheduling Coordinator</p>\n<p><strong>Full Time: </strong>Monday-Friday, 8:00 AM - 5:00 PM.</p>\n<p><strong>Department:</strong> General Surgery</p>\n<p><strong>Location: </strong>Must be able to travel to Wesley Chapel & Zephyrhills.</p>\n<p> </p>\n<p><strong>Job Summary:</strong>The Scheduling Coordinator will communicate regularly with physicians, which may include, patients, ancillary and surgical areas to involve scheduling, rescheduling, and cancellation of single/multiple tests and procedures.</p>\n<p> </p>\n<p> </p>\n<p><strong>Why is Florida Medical Clinic Orlando Health your best place to work?</strong></p>\n<p>✅ <strong>Education & Career Growth</strong> – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.✅ <strong>Health & Wellness</strong> – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.✅ <strong>Financial & Retirement</strong> – Up to <strong>5% employer match</strong> on retirement contributions.✅ <strong>Work-Life Balance</strong> – <strong>Four weeks of paid parental leave, PTO, and flexible leave options.</strong>✅ <strong>Family & Pet Support</strong> – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.</p>\n<h2>Responsibilities</h2>\n<p><strong><u>Essential Functions</u></strong></p>\n<ul>\n <li>Provide accurate information of department/procedure specific scheduling criteria to expedite patient preparation, arrival location and time.</li>\n <li>Be proactive with all customers by actively listening, showing a caring attitude and offering alternatives when necessary.</li>\n <li>Demonstrate superb telephone etiquette, team player attitude and professional communication skills at all times.</li>\n <li>Understands the importance Orlando Health places on providing exemplary customer service with a Patient First Philosophy</li>\n <li>Exhibits working knowledge in the use of all registration, scheduling systems, and Web based resources.</li>\n <li>Knowledge of computer applications, multi-line telephone system, printers, copy fax machines, which may include required data entry.</li>\n <li>Maintains basic understanding of the medical needs during the screening process for scheduling an appointment.</li>\n <li>Consistently reviews the schedules daily and communicates all changes to appropriate staff.</li>\n <li>Consistently meets departmental goals for productivity, quality and customer service standards set by Orlando Health.</li>\n <li>Maintains a working knowledge of ICD-9 (ICD-10) and CPT codes, as deemed necessary.</li>\n <li>Identifies customer service issues and resolves or initiates necessary follow-up.</li>\n <li>Adheres to all portions of the Orlando Health Professional Appearance Policy at all times.</li>\n <li>Maintains regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.</li>\n <li>Maintains compliance with all Orlando Health policies and procedures.</li>\n</ul>\n<p> </p>\n<p><strong><u>Other Related Functions</u></strong></p>\n<ul>\n <li>Maintains regular communication with the practices regarding scheduling matters, as deemed necessary.</li>\n <li>Attends departmental meetings/in-services and participates in process improvement initiatives.</li>\n <li>Assume the responsibility for professional growth and development.</li>\n</ul>\n<h2>Qualifications</h2>\n<p><strong><u>Education/Training</u></strong></p>\n<ul>\n <li>High school graduate or equivalent.</li>\n <li>Must complete Orlando Health medical terminology course within 90 days of hire.</li>\n</ul>\n<p> </p>\n<p><strong><u>Licensure/Certification</u></strong></p>\n<ul>\n <li>None.</li>\n</ul>\n<p> </p>\n<p><strong><u>Experience</u></strong></p>\n<ul>\n <li>One (1) year of retail, customer service or health care.</li>\n <li>Computer experience required.</li>\n</ul>",
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