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Tier 2 Collaboration Engineer

D5874300 92af 4404 8c7d F22dacd18835 19000101 000001 · Albuquerque, Albuquerque, NM, US, Albuquerque, NM · Hybrid · Deleted · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyD5874300 92af 4404 8c7d F22dacd18835 19000101 000001
TitleTier 2 Collaboration Engineer
Normalized title-
Department / team-
LocationAlbuquerque, NM, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary-
Statusdeleted
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-21 / 2026-05-31
Changed / last seen2026-06-02 / 2026-05-31

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Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Albuquerque.Open
Work model jobsActive Hybrid postings.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyD5874300 92af 4404 8c7d F22dacd18835 19000101 000001
Source537f2b59-0f43-479b-9b1d-3b87bd50e3f3
ATS providerADP Workforce Now Recruiting

Description

ANM is seeking a Tier 2 Collaboration Engineer to join our exceptional team. Who We Are: ANM is a fast-growing IT consulting firm focused on building long-term, customer-focused relationships. We offer engineering excellence and quality customer service with a local focus. Our specialties include designing, developing, and deploying solutions for enterprise networking, data center & and cloud, collaboration, security, audiovisual, and Salesforce. Our Benefits: Competitive Salary Full benefits package (Medical, Dental, Vision, Life Insurance, short-term and Long-Term Disability) Paid Time Off 401K Plan Flexible Spending Account Employee Recognition Rewards Career training geared towards professional growth Who We Are Looking For: We are looking for a skilled and customer-focused Tier 2 Collaboration Engineer to join ANM’s Managed Services team. In this role, you will act as the primary escalation point for unified communications and collaboration-related support issues, handling priority incidents involving voice, video, messaging, and contact center technologies. The ideal candidate will possess strong technical expertise in Cisco collaboration solutions, excellent troubleshooting and communication skills, and a passion for delivering exceptional customer support. You will work closely with Service Desk and cross-functional teams to provide proactive, reactive, and preventative managed services while serving as a trusted advisor and extension of our clients’ IT Operations teams. What you will be doing as a Tier 2 Collaboration Engineer Provide diagnostic and restoration efforts for all priority incidents involving collaboration and unified communications infrastructure, as well as provide root cause analysis and publish Root Cause Analysis documents. Act as a mentor to Service Desk team members providing technical assistance and guidance on collaboration and UC technologies. Clearly and consistently communicate with client IT departments and ANM technical teams about the status and progress on issues. Generate and implement clear and consistent documentation of client environments. Perform analysis and diagnosis of collaboration infrastructure problems including voice, video, messaging, and contact center systems. Evaluate client environments for optimization and improvement opportunities. Follow and develop documentation and SOPs for project deliverables and support procedures. Support new client onboarding efforts including environment baselining, documentation, and monitoring setup. Participate in project activities on an as-needed basis. Participate in a rotational on-call schedule for high-priority escalations. Invest time in continued education to learn new technologies. Required education, technical skills, and/or experience: Advanced professional-level collaboration certifications required (e.g., CCNP Collaboration, or Cisco specialist certifications in UC technologies). ITIL Foundation (or higher) preferred. REQUIRED TECHNICAL COMPETENCIES 3+ years of experience with Cisco unified communications and collaboration technologies. Proficiency with at least three of the following technologies for three or more years Cisco Unified Communications Manager (CUCM) administration and troubleshooting Cisco Unity Connection voicemail and auto-attendant systems Cisco Unified Contact Center Express (UCCX) or Unified Contact Center Enterprise (UCCE) Cisco Expressway-C / Expressway-E and Cisco Meeting Server (CMS) SIP trunking, H.323 gateways, CUBE, SRST, and MGCP configurations Cisco IM and Presence (IMP) and Cisco Jabber Voice and video QoS design, troubleshooting, and optimization Analog and digital voice gateway configuration (ISR/CUBE platforms) Webex Calling, Webex Meetings, and Webex Contact Center Microsoft Teams voice integration (Direct Routing, Teams Phone) PREFERRED TECHNICAL COMPETENCIES Experience with Webex cloud administration and hybrid deployment models Experience with ServiceNow, including incident, change, and knowledge management workflows. Experience with UC monitoring and analytics tools (e.g., RTMT, CDR/CMR analysis, Variphy, or IR collaboration analytics). Experience with API integrations and scripting/programming languages such as Python or PowerShell for UC automation and provisioning tasks. Experience with Microsoft Teams Phone System, Direct Routing, or Teams Rooms. CONSULTING & SOFT SKILLS Proven ability to translate technical findings into clear, business-aligned recommendations for engineers, clients, and leadership. Demonstrated collaboration with Client Success teams to uncover and position new services or projects. Excellent verbal and written communication; consistent, customer-focused follow-through. Strong mentoring mindset and commitment to continuous learning. Ability to work independently and be a self-starter. TRAVEL: Travel is occasionally required for this position. Must have a valid driver’s license and motor vehicle insurance. ANM is an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. As part of the hiring process, ANM may use tools that assist in evaluating candidate qualifications based on job-related criteria. These tools support consistency and efficiency and are used in conjunction with human review. All hiring decisions are made by Company leadership. Candidates may request additional information regarding the hiring process by contacting Human Resources.

Full job record

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Source ID537f2b59-0f43-479b-9b1d-3b87bd50e3f3
Board ID537f2b59-0f43-479b-9b1d-3b87bd50e3f3
Provideradp_workforcenow
Provider Job Key586106
TitleTier 2 Collaboration Engineer
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Statusdeleted
Activeno
Location TextAlbuquerque, Albuquerque, NM, US, Albuquerque, NM
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Remote Policyhybrid
CountryUnited States
RegionNM
CityAlbuquerque
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d5874300-92af-4404-8c7d-f22dacd18835&ccId=19000101_000001&lang=en_US&type=JS&jobId=586106&jwId=9201187630687_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d5874300-92af-4404-8c7d-f22dacd18835&ccId=19000101_000001&lang=en_US&type=JS&jobId=586106&jwId=9201187630687_1
First Seen At2026-05-31 18:30:43Z
Last Seen At2026-05-31 18:30:43Z
Last Checked At2026-06-02 08:31:39Z
Last Changed At2026-06-02 08:31:39Z
Inactive At2026-06-02 08:31:39Z
Source Posted At2026-05-21 12:49:00Z
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    "requisitionDescription": "<div><p style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;' data-pasted=\"true\"><span style=\"font-family:Calibri;color:black;\">ANM is seeking a Tier 2 Collaboration Engineer to join our exceptional team.</span></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><br></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><strong><span style=\"font-family:Calibri;color:black;\">Who We Are:&nbsp;</span></strong></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-family:Calibri;color:black;background:white;\">ANM is a fast-growing IT consulting firm focused on building long-term, customer-focused relationships. We offer engineering excellence and quality customer service with a local focus. Our specialties include designing, developing, and deploying solutions for enterprise networking, data center &amp; and cloud, collaboration, security, audiovisual, and Salesforce.</span></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><strong><span style=\"font-family:Calibri;color:black;\">Our Benefits:</span></strong></p><div style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0cm;list-style-type: disc;margin-left: 8px;\"><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\";color:black;'>Competitive Salary&nbsp;</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\";color:black;'>Full benefits package (Medical, Dental, Vision, Life Insurance, short-term and Long-Term Disability)&nbsp;</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\";color:black;'>Paid Time Off&nbsp;</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\";color:black;'>401K Plan&nbsp;</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\";color:black;'>Flexible Spending Account&nbsp;</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\";color:black;'>Employee Recognition Rewards&nbsp;</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\";color:black;'>Career training geared towards professional growth&nbsp;</span></li></ul></div><p style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><strong><span style=\"font-family:Calibri;color:black;\">Who We Are Looking For:&nbsp;</span></strong></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-family:Calibri;color:black;\">&nbsp;We are looking for a skilled and customer-focused Tier 2 Collaboration Engineer to join ANM&rsquo;s Managed Services team. In this role, you will act as the primary escalation point for unified communications and collaboration-related support issues, handling priority incidents involving voice, video, messaging, and contact center technologies. The ideal candidate will possess strong technical expertise in Cisco collaboration solutions, excellent troubleshooting and communication skills, and a passion for delivering exceptional customer support. You will work closely with Service Desk and cross-functional teams to provide proactive, reactive, and preventative managed services while serving as a trusted advisor and extension of our clients&rsquo; IT Operations teams.</span></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><br></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><strong><span style=\"font-family:Calibri;color:black;\">What you will be doing as a Tier 2 Collaboration Engineer</span></strong></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><strong>&nbsp;</strong></p><div style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0cm;list-style-type: disc;\"><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Provide diagnostic and restoration efforts for all priority incidents involving collaboration and unified communications infrastructure, as well as provide root cause analysis and publish Root Cause Analysis documents.</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Act as a mentor to Service Desk team members providing technical assistance and guidance on collaboration and UC technologies.</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Clearly and consistently communicate with client IT departments and ANM technical teams about the status and progress on issues.</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Generate and implement clear and consistent documentation of client environments.</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Perform analysis and diagnosis of collaboration infrastructure problems including voice, video, messaging, and contact center systems.</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Evaluate client environments for optimization and improvement opportunities.</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Follow and develop documentation and SOPs for project deliverables and support procedures.</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Support new client onboarding efforts including environment baselining, documentation, and monitoring setup.</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Participate in project activities on an as-needed basis.</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Participate in a rotational on-call schedule for high-priority escalations.</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Invest time in continued education to learn new technologies.</span></li></ul></div><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><br></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><strong><span style=\"font-family:Calibri;color:black;\">Required education, technical skills, and/or experience:&nbsp;</span></strong></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><strong>&nbsp;</strong></p><div style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0cm;list-style-type: disc;\"><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Advanced professional-level collaboration certifications required (e.g., CCNP Collaboration, or Cisco specialist certifications in UC technologies).</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">ITIL Foundation (or higher) preferred.</span></li></ul></div><p style='margin-top:12.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><u><span style=\"font-family:Calibri;\">REQUIRED TECHNICAL COMPETENCIES</span></u></strong></p><div style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0cm;list-style-type: disc;\"><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">3+ years of experience with Cisco unified communications and collaboration technologies.</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Proficiency with at least three of the following technologies for three or more years</span></li></ul></div><div style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0cm;list-style-type: circle;margin-left: 62px;\"><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Cisco Unified Communications Manager (CUCM) administration and troubleshooting</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Cisco Unity Connection voicemail and auto-attendant systems</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Cisco Unified Contact Center Express (UCCX) or Unified Contact Center Enterprise (UCCE)</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Cisco Expressway-C / Expressway-E and Cisco Meeting Server (CMS)</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">SIP trunking, H.323 gateways, CUBE, SRST, and MGCP configurations</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Cisco IM and Presence (IMP) and Cisco Jabber</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Voice and video QoS design, troubleshooting, and optimization</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Analog and digital voice gateway configuration (ISR/CUBE platforms)</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Webex Calling, Webex Meetings, and Webex Contact Center</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Microsoft Teams voice integration (Direct Routing, Teams Phone)</span></li></ul></div><p style='margin-top:12.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><u><span style=\"font-family:Calibri;\">PREFERRED TECHNICAL COMPETENCIES</span></u></strong></p><div style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0cm;list-style-type: disc;\"><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Experience with Webex cloud administration and hybrid deployment models</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Experience with ServiceNow, including incident, change, and knowledge management workflows.</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Experience with UC monitoring and analytics tools (e.g., RTMT, CDR/CMR analysis, Variphy, or IR collaboration analytics).</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Experience with API integrations and scripting/programming languages such as Python or PowerShell for UC automation and provisioning tasks.</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Experience with Microsoft Teams Phone System, Direct Routing, or Teams Rooms.</span></li></ul></div><p style='margin-top:12.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><u><span style=\"font-family:Calibri;\">CONSULTING &amp; SOFT SKILLS</span></u></strong></p><div style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0cm;list-style-type: disc;\"><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Proven ability to translate technical findings into clear, business-aligned recommendations for engineers, clients, and leadership.</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Demonstrated collaboration with Client Success teams to uncover and position new services or projects.</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Excellent verbal and written communication; consistent, customer-focused follow-through.</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Strong mentoring mindset and commitment to continuous learning.</span></li><li style=\"margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Ability to work independently and be a self-starter.</span></li></ul></div><p style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><u><span style=\"font-family:Calibri;\">&nbsp;</span></u></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><u><span style=\"font-family:Calibri;\">TRAVEL:</span></u></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;color:black;\">Travel is occasionally required for this position. Must have a valid driver&rsquo;s license and motor vehicle insurance.</span></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><br></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-family:Calibri;color:black;\">ANM is an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.</span></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><br></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-family:Calibri;color:black;\">As part of the hiring process, ANM may use tools that assist in evaluating candidate qualifications based on job-related criteria. These tools support consistency and efficiency and are used in conjunction with human review. All hiring decisions are made by Company leadership.<br>&nbsp;Candidates may request additional information regarding the hiring process by contacting Human Resources.</span></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><br></p></div>\n",
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