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Clinical Skills Program Lead

Dnwest · San Ramon, CA · Hybrid · Active · $158,303–$178,487 / year · Lever

Job facts

FieldValue
CompanyDnwest
TitleClinical Skills Program Lead
Normalized title-
Department / teamOrgan Operations
LocationSan Ramon, CA, United States
Work modelHybrid / Hybrid
Employment typeFull Time Exempt
Salary$158,303–$178,487 / year
Statusactive
ATS providerLever
Posted / first seen2026-04-21 / 2026-05-29
Changed / last seen2026-05-29 / 2026-06-06

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Linked records

CompanyDnwest
Source60c70392-806a-4534-be67-73e7b2bdc694
ATS providerLever

Description

Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research. At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service. POSITION SUMMARY The Clinical Skills Trainer includes all responsibilities of a DNWest Clinical Procurement Coordinator (CPC) along with additional staff training and development functions. The Clinical Skills Trainer is responsible for ensuring the organ operations staff perform effectively and efficiently, following policy and procedure, meeting all competency requirements. This role functions as a subject matter expert, coach, and mentor to enhance clinical competency. The individual in this position is responsible for ensuring that the staff provides high quality, compliant service always, enabling the realization and maximization of donation opportunities to meet the mission and vision of Donor Network West.  As a part of the Clinical Skills and Practices team, this role actively fosters an organizational culture that is based on customer-service, collaboration, support, and constructive feedback for quality improvement Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance. Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll. If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail! Salary data provided by third party sites do not accurately reflect our pay structure. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may perform other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Program Management Oversees, participates in, and assists team leaders with scheduling clinical staff training, development, coaching, counseling, appraisal, recognition, and career development and advancement. Supports team leadership to provide input and assistance with corrective improvement actions such as Focused or Formal Learning or improvement associated with corrective action issuance or performance improvement plans. In conjunction with the department leadership team, may be asked to assist with clinical candidate sourcing and interviewing. Activates the DNWest Quality Systems occurrence reporting system and completes follow up with direct reports and leadership as assigned. Works with the Clinical Skills Trainers and other DNWest educators in identifying, developing, implementing, and updating DNWest, guidelines, and job aids. Ensures compliance with established quality assurance standards as well as local, state, and federal regulations relating to organ procurement to demonstrate commitment to quality. Participates in departmental and organizational strategic planning focused on meeting goals and key performance measures. Supports the oversight and management of the Sim Lab, vendor management, asset oversight, and clinical supplies inventory oversight. Attends meetings and events as requested and assigned. Works with other members of the management team to attain DNWest’s organizational goals and performance metrics. Familiar with all aspects of Centers for Medicare & Medicaid Services benchmarking and speaks to continued improvement to meet measures. Manages a portfolio of curriculum development and training programs and projects, and monitors team resources. Coordinates with stakeholders, subject matter experts, and educators to strategize and manage the design and delivery of multiple curriculum development projects. Implements the need for program evaluation plans and reports objectives and key results. Identifies program risks and escalates for solutions in a timely and clear fashion. Training Design and Management Under the direction of the Director of Clinical Skills and Practices and in coordination with the CSTs and other DNWest educational staff, oversees the development and implementation of individual and group clinical training programs. Helps with ongoing assessments of clinical staff performance as well as with assessments of training effectiveness Establishes, administers, delivers, and evaluates learner-centered and performance-based curricula, instructional content, and competency assessments. Provides didactic, in-person training and skills and competency assessments, both for new and established clinical staff. Acts as a resource and coach, role modeling best practices and using all available resources. Carries out routine and ad hoc check-ins with new and existing clinical staff, develops training plans or roadmaps, and acts as an ongoing resource for clinical staff during and after the orientation process. Developments and implements hands-on simulation training in collaboration with the other CSP staff. Participates in, develops, facilitates, and leads various education and development programs (i.e.: Clinical Residency, Clinical Workshops, etc.). Analyzes learning needs by consulting with leadership, managers, and other stakeholders to identify performance gaps, goals, and success indicators. Oversees the development and training of clinical preceptor training and of the staff precepting; oversees activities of preceptors monitoring to ensure compliance with training processes and procedures. Assesses organizational factors that may address performance gaps or impact training outcomes and makes recommendations to stakeholders. Designs learning solutions and proposes effective strategies to stakeholders. Works with Clinical Skills Trainers to define and document learning objectives and research content. Develops presentations, facilitator guides, participant guides, web-based training, job aids, assessments, and other performance support tools. Develops learning solutions that blend web-based training, instructor-led training and didactics, on-the-job experience and training, and third-party training. Works with Clinical Skills Trainers and learners to develop and pilot test material before implementing training. Collaborates with department leadership, Clinical Skills Trainers, preceptors, and educators for routine debriefing and feedback during staff on-boarding and as needed to identify strengths/weaknesses, review achievement/non-achievement of training objectives, identify future training goals and appropriately document clinical staff member’s case experiences. Updates curricula and competency assessments according to changes in practice, performance needs, effectiveness, and course maintenance schedules. Ensures regulatory compliance with work product. Develops, integrates, and maintains simulation-based training programs for continued development of staff. Establishes, administers, delivers, and evaluates learner-centered and performance-based curricula, instructional content, and competency assessments. Provides didactic, in-person training and skills and competency assessments, both for new and established clinical staff. Acts as a resource and coach, role modeling best practices and using all available resources. Carries out routine and ad hoc check-ins with new and existing clinical staff, develops training plans or roadmaps, and acts as an ongoing resource for clinical staff during and after the orientation process. Developments and implements hands-on simulation training in collaboration with the other CSP staff. Participates in, develops, facilitates, and leads various education and development programs (i.e.: Clinical Residency, Clinical Workshops, etc.). Analyzes learning needs by consulting with leadership, managers, and other stakeholders to identify performance gaps, goals, and success indicators. Oversees the development and training of clinical preceptor training and of the staff precepting; oversees activities of preceptors monitoring to ensure compliance with training processes and procedures. Assesses organizational factors that may address performance gaps or impact training outcomes and makes recommendations to stakeholders. Designs learning solutions and proposes effective strategies to stakeholders. Works with Clinical Skills Trainers to define and document learning objectives and research content. Develops presentations, facilitator guides, participant guides, web-based training, job aids, assessments, and other performance support tools. Develops learning solutions that blend web-based training, instructor-led training and didactics, on-the-job experience and training, and third-party training. Works with Clinical Skills Trainers and learners to develop and pilot test material before implementing training. Collaborates with department leadership, Clinical Skills Trainers, preceptors, and educators for routine debriefing and feedback during staff on-boarding and as needed to identify strengths/weaknesses, review achievement/non-achievement of training objectives, identify future training goals and appropriately document clinical staff member’s case experiences. Updates curricula and competency assessments according to changes in practice, performance needs, effectiveness, and course maintenance schedules. Ensures regulatory compliance with work product. Develops, integrates, and maintains simulation-based training programs for continued development of staff. Training Delivery and Preceptor Oversight Delivers instructor-led training in person and through technology such as web-based conferencing and interactive applications. Participates in leading the train-the-trainer, preceptor, and mentorship programs. Provides training and performance oversight and guidance to preceptors. Ensures preceptors are effective in their roles (e.g. consistent and accurate content as well as ability to transfer knowledge and skills). Manages the training and competency assessment activity of preceptors. Onboards new employees to their roles by providing ongoing assessment of their growth, development, and readiness. Collaborates with managers of trainees during orientation and onboarding to ensure training needs of individual staff are met. Partners with delivery teams to ensure successful transition of curriculum and transfer of learning from development to implementation. Partners with preceptors, Clinical Skills Trainer, leadership to go “on-site” to observe staff skill development, coach, and identify opportunities for improvement. Coordinates, schedules, and tracks orientation, training, and competency assessments. Meets with new clinical staff to explain the clinical orientation process and be a clinical resource to support and mentor them. Collaborates with Learning & Development to ensure appropriate LMS content is assigned to staff along with document training, competencies, tracking compliance, and maintaining records. Performance Improvement Keeps current with industry and federal regulations pertaining to the donation industry. Coordinates with Learning & Development and the Quality departments on requirements and updates. Fosters continuous improvement and ensuring operations and performance meet quality standards. Participates in work reviews to identify opportunities for improvement. Represents DNWest nationally within the organ procurement organization communities (committees, presentations, abstracts, etc.). Collaborates with stakeholders to determine best practices. Identifies and acts on opportunities to improve individual and organizational performance. Evaluates the impact of practice changes on learner performance to assure effectiveness. Maintains clinical skills and knowledge by going onsite a minimum of 4 times a year to observe cases. (e.g., on-site donor evaluation, donor management, recovery). DONOR NETWORK WEST STAFF EXPECTATIONS Supports the vision, mission, and values of DNWest in every aspect of performance. Achieves strategic initiatives by providing constructive feedback and offering solutions to workplace challenges or obstacles. Foresees challenges; is proactive and uses sound judgement and best practices when solving problems and making decisions. Conducts work professionally and collaboratively and provides excellent customer service. Positively adapts to change, supports new initiatives, and is creative/innovative. Demonstrates emotional intelligence by having respectful interactions that bring about productive communication. Partners with internal and external contacts in a constructive manner to achieve goals. Collaborates with leadership and peers to set professional and personal development goals; and actively works to achieve them. Works in a safe, secure, legal, and professional manner in the workplace. Adheres to DNWest’s policies and code of conduct . QUALIFICATIONS Excellent communication, organization, meeting management and presentation skills; this includes both written and spoken communications with team members, donation partners, peers, and senior management. Excellent conflict resolution, group interaction, and team building skills Excellent interpersonal and customer service skills. Strong knowledge of referral management, patient assessment, clinical management, organ allocation, and the overall donation process. Consultative approach to finding solutions. Proficient in recommending, following, and adapting best practices to optimize project outcomes for stakeholders. Strong work ethic with the ability to work independently and as part of a team with minimal instruction or supervision. Ability to multi-task and rapidly adapt to changing priorities while meeting deadlines. High level of ethical practices and ability to maintain sensitive information confidential. Experience leading operational and administrative functions and programs. Project management skills and abilities, or willingness and aptitude to learn how to project manage small to mid-sized projects. Current knowledge of or wiliness to learn and apply basics of adult learning theory. EDUCATION AND EXPERIENCE Bachelor’s degree required; degree in registered nursing, biological sciences, health care adult learning or similar area of study preferred. Extensive work experience in clinical training and education program delivery, or experience as a clinical lead or supervisor, particularly work experience in an OPO or on a critical care team or similar environment may be considered in lieu of a degree. Minimum of 2 years of direct work experience in an organ and tissue procurement organization or an allied health organization preferred. Certified Procurement Transplant Coordinator (CPTC) preferred. Software skills/experience: Intermediate to advanced skill in MicroSoft suite of applications. Intermediate to advanced skill in Zoom. Ability to travel regionally and nationally. Ability to travel within DNWest’s service area by car, maintaining a valid driver’s license in good standing and current vehicle insurance based on applicable state minimum insurance coverage standards.

Full job record

Job ID384e7d67276c5ee2103a3ae2d27217fc43676003
Org ID52a3bd2d-727b-48be-a309-87fde5ae94ad
Source ID60c70392-806a-4534-be67-73e7b2bdc694
Board ID60c70392-806a-4534-be67-73e7b2bdc694
Providerlever
Provider Job Key2062a25b-ec54-4b87-bf1c-06d829870845
TitleClinical Skills Program Lead
Normalized Title
Statusactive
Activeyes
Location TextSan Ramon, CA
Department
TeamOrgan Operations
Employment TypeFull Time Exempt
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionCA
CitySan Ramon
Salary RawUSD 158303-178487 per-year-salary
Salary Min158,303
Salary Max178,487
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://jobs.lever.co/dnwest/2062a25b-ec54-4b87-bf1c-06d829870845
Apply URLhttps://jobs.lever.co/dnwest/2062a25b-ec54-4b87-bf1c-06d829870845/apply
First Seen At2026-05-29 07:02:24Z
Last Seen At2026-06-06 20:32:39Z
Last Checked At2026-06-06 20:32:39Z
Last Changed At2026-05-29 07:02:24Z
Inactive At
Source Posted At2026-04-21 23:17:15Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=lever/board=dnwest/date=2026-06-06/2026-06-06T20-32-38-817Z-b07a4fdff1b51b585e2899b979a80d8b0f88482bdf6aefd6ac0316a4f92d3ab4.json
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Extensions
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      "content": "<div>The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may perform other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </div>\n<div>&nbsp;</div>\n<div>\n<p style=\"margin: 0in; font-size: 12pt; font-family: Courier;\"><u><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Program Management</span></u></p>\n<p style=\"margin: 0in; font-size: 12pt; font-family: Courier;\">&nbsp;</p>\n<ul style=\"margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Oversees, participates in, and assists team leaders with scheduling clinical staff training, development, coaching, counseling, appraisal, recognition, and career development and advancement. </span></li>\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Supports team leadership to provide input and assistance with corrective improvement actions such as Focused or Formal Learning or improvement associated with corrective action issuance or performance improvement plans.</span></li>\n\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">In conjunction with the department leadership team, may be asked to assist with clinical candidate sourcing and interviewing.&nbsp; </span></li>\n\n<ul style=\"margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Activates the DNWest Quality Systems occurrence reporting system and completes follow up with direct reports and leadership as assigned.</span></li>\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Works with the Clinical Skills Trainers and other DNWest educators in identifying, developing, implementing, and updating DNWest, guidelines, and job aids. </span></li>\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Ensures compliance with established quality assurance standards as well as local, state, and federal regulations relating to organ procurement to demonstrate commitment to quality.</span></li>\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Participates in departmental and organizational strategic planning focused on meeting goals and key performance measures.</span></li>\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Supports the oversight and management of the Sim Lab, vendor management, asset oversight, and clinical supplies inventory oversight.</span></li>\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Attends meetings and events as requested and assigned.</span></li>\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Works with other members of the management team to attain DNWest’s organizational goals and performance metrics. Familiar with all aspects of Centers for Medicare &amp; Medicaid Services benchmarking and speaks to continued improvement to meet measures.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Manages a portfolio of curriculum development and training programs and projects, and monitors team resources.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Coordinates with stakeholders, subject matter experts, and educators to strategize and manage the design and delivery of multiple curriculum development projects. </span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Implements the need for program evaluation plans and reports objectives and key results.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Identifies program risks and escalates for solutions in a timely and clear fashion.</span></li>\n\n</ul></ul></ul></div>"
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Acts as a resource and coach, role modeling best practices and using all available resources.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Carries out routine and ad hoc check-ins with new and existing clinical staff, develops training plans or roadmaps, and acts as an ongoing resource for clinical staff during and after the orientation process.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-family: Arial, sans-serif;\">Developments and implements hands-on simulation training in collaboration with the other CSP staff.&nbsp; </span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Participates in, develops, facilitates, and leads various education and development programs (i.e.: Clinical Residency, Clinical Workshops, etc.). </span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Analyzes learning needs by consulting with leadership, managers, and other stakeholders to identify performance gaps, goals, and success indicators.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Oversees the development and training of clinical preceptor training and of the staff precepting; oversees activities of preceptors monitoring to ensure compliance with training processes and procedures.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Assesses organizational factors that may address performance gaps or impact training outcomes and makes recommendations to stakeholders. </span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Designs learning solutions and proposes effective strategies to stakeholders.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Works with Clinical Skills Trainers to define and document learning objectives and research content.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Develops presentations, facilitator guides, participant guides, web-based training, job aids, assessments, and other performance support tools. </span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Develops learning solutions that blend web-based training, instructor-led training and didactics, on-the-job experience and training, and third-party training.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Works with Clinical Skills Trainers and learners to develop and pilot test material before implementing training. </span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Collaborates with department leadership, Clinical Skills Trainers, preceptors, and educators for routine debriefing and feedback during staff on-boarding and as needed</span><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\"> to identify strengths/weaknesses, review achievement/non-achievement of training objectives, identify future training goals and appropriately document clinical staff member’s case experiences.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Updates curricula and competency assessments according to changes in practice, performance needs, effectiveness, and course maintenance schedules.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Ensures regulatory compliance with work product.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Develops, integrates, and maintains simulation-based training programs for continued development of staff.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Establishes, administers, delivers, and evaluates learner-centered and performance-based curricula, instructional content, and competency assessments. </span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-family: Arial, sans-serif;\">Provides didactic, in-person training and skills and competency assessments, both for new and established clinical staff. Acts as a resource and coach, role modeling best practices and using all available resources.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Carries out routine and ad hoc check-ins with new and existing clinical staff, develops training plans or roadmaps, and acts as an ongoing resource for clinical staff during and after the orientation process.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-family: Arial, sans-serif;\">Developments and implements hands-on simulation training in collaboration with the other CSP staff.&nbsp; </span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Participates in, develops, facilitates, and leads various education and development programs (i.e.: Clinical Residency, Clinical Workshops, etc.). </span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Analyzes learning needs by consulting with leadership, managers, and other stakeholders to identify performance gaps, goals, and success indicators.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Oversees the development and training of clinical preceptor training and of the staff precepting; oversees activities of preceptors monitoring to ensure compliance with training processes and procedures.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Assesses organizational factors that may address performance gaps or impact training outcomes and makes recommendations to stakeholders. </span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Designs learning solutions and proposes effective strategies to stakeholders.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Works with Clinical Skills Trainers to define and document learning objectives and research content.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Develops presentations, facilitator guides, participant guides, web-based training, job aids, assessments, and other performance support tools. </span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Develops learning solutions that blend web-based training, instructor-led training and didactics, on-the-job experience and training, and third-party training.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Works with Clinical Skills Trainers and learners to develop and pilot test material before implementing training. </span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Collaborates with department leadership, Clinical Skills Trainers, preceptors, and educators for routine debriefing and feedback during staff on-boarding and as needed</span><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\"> to identify strengths/weaknesses, review achievement/non-achievement of training objectives, identify future training goals and appropriately document clinical staff member’s case experiences.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Updates curricula and competency assessments according to changes in practice, performance needs, effectiveness, and course maintenance schedules.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Ensures regulatory compliance with work product.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Develops, integrates, and maintains simulation-based training programs for continued development of staff.</span></li>\n\n<div style=\"margin-top: 0in;margin-right: 0.05in;margin-bottom: 0.0001pt;margin-left: 0px;font-size: 12pt;font-family: Courier;\">\n<p style=\"margin: 0in; font-size: 12pt; font-family: Courier;\">&nbsp;</p>\n<p style=\"margin: 0in; font-size: 12pt; font-family: Courier;\"><u><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Training Delivery and Preceptor Oversight</span></u></p>\n<p style=\"margin: 0in; font-size: 12pt; font-family: Courier;\">&nbsp;</p>\n<ul style=\"margin-top: 0in; margin-bottom: .0001pt;\">\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Delivers instructor-led training in person and through technology such as web-based conferencing and interactive applications.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Participates in leading the train-the-trainer, preceptor, and mentorship programs.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Provides training and performance oversight and guidance to preceptors.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Ensures preceptors are effective in their roles (e.g. consistent and accurate content as well as ability to transfer knowledge and skills).</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Manages the training and competency assessment activity of preceptors.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Onboards new employees to their roles by providing ongoing assessment of their growth, development, and readiness. </span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Collaborates with managers of trainees during orientation and onboarding to ensure training needs of individual staff are met.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Partners with delivery teams to ensure successful transition of curriculum and transfer of learning from development to implementation. </span></li>\n\n<ul style=\"margin-top: 0in; margin-bottom: .0001pt;\">\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Partners with preceptors, Clinical Skills Trainer, leadership to go “on-site” to observe staff skill development, coach, and identify opportunities for improvement. </span></li>\n\n<ul style=\"margin-top: 0in; margin-bottom: .0001pt;\">\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Coordinates, schedules, and tracks orientation, training, and competency assessments. </span></li>\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Meets with new clinical staff to explain the clinical orientation process and be a clinical resource to support and mentor them.&nbsp;</span></li>\n<li style=\"margin: 0in 0.05in 10pt 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Collaborates with Learning &amp; Development to ensure appropriate LMS content is assigned to staff along with document training, competencies, tracking compliance, and maintaining records.</span></li>\n\n<p style=\"margin: 0in 0.05in 0in 0in; font-size: 12pt; font-family: Courier;\"><u><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Performance Improvement</span></u></p>\n<p style=\"margin: 0in 0.05in 0in 0in; font-size: 12pt; font-family: Courier;\">&nbsp;</p>\n<ul style=\"margin-top: 0in; margin-bottom: .0001pt;\">\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Keeps current with industry and federal regulations pertaining to the donation industry.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Coordinates with Learning &amp; Development and the Quality departments on requirements and updates.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Fosters continuous improvement and ensuring operations and performance meet quality standards. &nbsp;</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Participates in work reviews to identify opportunities for improvement.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Represents DNWest nationally within the organ procurement organization communities (committees, presentations, abstracts, etc.).</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Collaborates with stakeholders to determine best practices.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Identifies and acts on opportunities to improve individual and organizational performance. </span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Evaluates the impact of practice changes on learner performance to assure effectiveness.</span></li>\n<li style=\"margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; font-family: Arial, sans-serif;\">Maintains clinical skills and knowledge by going onsite a minimum of 4 times a year to observe cases. (e.g., on-site donor evaluation, donor management, recovery).</span></li>\n\n</ul></ul></ul></ul></div>\n</ul></div>\n<div>&nbsp;</div>"
    },
    {
      "text": "DONOR NETWORK WEST STAFF EXPECTATIONS",
      "content": "<div>\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<li style=\"line-height: 107%; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; line-height: 107%; font-family: Arial, sans-serif;\">Supports the vision, mission, and values of DNWest in every aspect of performance.</span></li>\n<li style=\"line-height: 107%; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; line-height: 107%; font-family: Arial, sans-serif;\">Achieves strategic initiatives by providing constructive feedback and offering solutions to workplace challenges or obstacles.</span></li>\n<li style=\"line-height: 107%; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; line-height: 107%; font-family: Arial, sans-serif;\">Foresees challenges; is proactive and uses sound judgement and best practices when solving problems and making decisions. </span></li>\n<li style=\"line-height: 107%; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; line-height: 107%; font-family: Arial, sans-serif;\">Conducts work professionally and collaboratively and provides excellent customer service.</span></li>\n<li style=\"line-height: 107%; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; line-height: 107%; font-family: Arial, sans-serif;\">Positively adapts to change, supports new initiatives, and is creative/innovative. </span></li>\n<li style=\"line-height: 107%; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; line-height: 107%; font-family: Arial, sans-serif;\">Demonstrates emotional intelligence by having respectful interactions that bring about productive communication. </span></li>\n<li style=\"line-height: 107%; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; line-height: 107%; font-family: Arial, sans-serif;\">Partners with internal and external contacts in a constructive manner to achieve goals.</span></li>\n<li style=\"line-height: 107%; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; line-height: 107%; font-family: Arial, sans-serif;\">Collaborates with leadership and peers to set professional and personal development goals; and actively works to achieve them.</span></li>\n\n<ul style=\"margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Works in a safe, secure, legal, and professional manner in the workplace.</span></li>\n\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<li style=\"line-height: 107%; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Courier;\"><span style=\"font-size: 11.0pt; line-height: 107%; font-family: Arial, sans-serif;\">Adheres to DNWest’s policies and code of conduct</span><span style=\"font-family: Arial, sans-serif;\">.</span></li>\n\n</ul></ul></ul></div>\n<div>&nbsp;</div>"
    },
    {
      "text": "QUALIFICATIONS",
      "content": "<div>\n<ul style=\"margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Excellent communication, organization, meeting management and presentation skills; this includes both written and spoken communications with team members, donation partners, peers, and senior management.</span></li>\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Excellent conflict resolution, group interaction, and team building skills</span></li>\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Excellent interpersonal and customer service skills.</span></li>\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Strong knowledge of referral management, patient assessment, clinical management, organ allocation, and the overall donation process.</span></li>\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Consultative approach to finding solutions. </span></li>\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Proficient in recommending, following, and adapting best practices to optimize project outcomes for stakeholders.</span></li>\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Strong work ethic with the ability to work independently and as part of a team with minimal instruction or supervision.</span></li>\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Ability to multi-task and rapidly adapt to changing priorities while meeting deadlines.</span></li>\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">High level of ethical practices and ability to maintain sensitive information confidential.</span></li>\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Experience leading operational and administrative functions and programs. </span></li>\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Project management skills and abilities, or willingness and aptitude to learn how to project manage small to mid-sized projects.</span></li>\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Current knowledge of or wiliness to learn and apply basics of adult learning theory.</span></li>\n\n</ul></div>"
    },
    {
      "text": "EDUCATION AND EXPERIENCE",
      "content": "<div>\n<ul style=\"margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Bachelor’s degree required; degree in registered nursing, biological sciences, health care adult learning or similar area of study preferred.</span></li>\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Extensive work experience in clinical training and education program delivery, or experience as a clinical lead or supervisor, particularly work experience in an OPO or on a critical care team or similar environment may be considered in lieu of a degree.</span></li>\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Minimum of 2 years of direct work experience in an organ and tissue procurement organization or an allied health organization preferred.</span></li>\n\n<ul style=\"margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"line-height: normal; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Certified Procurement Transplant Coordinator (CPTC) preferred.</span></li>\n<li style=\"margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Software skills/experience:</span></li>\n\n<ul style=\"margin-top: 0in; margin-bottom: 0in;\">\n<li style=\"list-style: none; margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\n<ul style=\"list-style-type: circle; margin-top: 0in; margin-bottom: 0in;\">\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Intermediate to advanced skill in MicroSoft suite of applications. </span></li>\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Intermediate to advanced skill in Zoom. </span></li>\n\n\n\n<ul style=\"margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Ability to travel regionally and nationally.</span></li>\n<li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: Arial, sans-serif;\">Ability to travel within DNWest’s service area by car, maintaining a valid driver’s license in good standing and current vehicle insurance based on applicable state minimum insurance coverage standards.</span></li>\n\n</ul></ul></li></ul></ul></ul></div>"
    }
  ],
  "country": "US",
  "createdAt": 1776813435769,
  "updatedAt": null,
  "categories": {
    "team": "Organ Operations",
    "location": "San Ramon, CA",
    "commitment": "Full Time Exempt",
    "allLocations": [
      "San Ramon, CA"
    ]
  },
  "salaryRange": {
    "max": 178487,
    "min": 158303,
    "currency": "USD",
    "interval": "per-year-salary"
  },
  "workplaceType": "hybrid"
}
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