Airline Customer Account Associate

{
  "content_hash": "054da2ed841136ceb54e15f6abff18899e84384a9a5e161cd10305b17b2f1347",
  "source_hash": "f4623e09166cac674cbaf95f8223931cced9b58257d2bf1a996e38cc11849364",
  "last_changed_at": "2026-05-31T18:04:35.619Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "San Antonio, TX, United States",
    "city": "San Antonio",
    "region": "TX",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-17T11:54:16.105Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "San Antonio, TX, United States",
      "city": "San Antonio",
      "region": "TX",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "day",
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "detail": {
    "Id": "9239",
    "Title": "Airline Customer Account Associate",
    "media": [],
    "skills": [],
    "JobType": null,
    "Category": "Professional",
    "JobGrade": null,
    "JobLevel": null,
    "JobShift": null,
    "WorkDays": null,
    "WorkHours": null,
    "WorkYears": null,
    "Department": null,
    "HotJobFlag": false,
    "StudyLevel": null,
    "WorkMonths": null,
    "WorkerType": null,
    "GeographyId": 300000002086424,
    "JobFamilyId": 100000000166282,
    "JobFunction": "Customer Support",
    "JobSchedule": "Full time",
    "BusinessUnit": null,
    "ContractType": null,
    "Organization": null,
    "TrendingFlag": true,
    "workLocation": [
      {
        "Country": "US",
        "Region1": "Bexar",
        "Region2": "TX",
        "Region3": null,
        "Building": null,
        "Latitude": "29.38688",
        "Longitude": "-98.55409",
        "LocationId": 100000000172087,
        "PostalCode": "78226",
        "TownOrCity": "San Antonio",
        "AddressLine1": "3523 General Hudnell Drive",
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "US-TX-San Antonio"
      }
    ],
    "ContentLocale": "en",
    "HiringManager": null,
    "LegalEmployer": null,
    "RequisitionId": 300000381123821,
    "WorkplaceType": "",
    "BusinessUnitId": 300000058486016,
    "OrganizationId": 300000058486016,
    "GeographyNodeId": 100000607462794,
    "JobFunctionCode": "CUS",
    "LegalEmployerId": 300000002018812,
    "PrimaryLocation": "San Antonio, TX, United States",
    "RequisitionType": "Professional",
    "NumberOfOpenings": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": false,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ExternalContactName": null,
    "ShortDescriptionStr": "",
    "ExternalContactEmail": null,
    "ExternalPostedEndDate": null,
    "OtherRequisitionTitle": null,
    "requisitionFlexFields": [],
    "ApplyWhenNotPostedFlag": true,
    "DomesticTravelRequired": null,
    "ExternalDescriptionStr": "<p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Aptos, sans-serif;\"><strong>Airline</strong>&nbsp;<strong>Customer Account Associate</strong></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Aptos, sans-serif;\">San Antonio, TX</span></p><p style=\"line-height: normal; margin-bottom: 0in;\">&nbsp;</p><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\"><strong>Build an Aviation Career You’re Proud Of</strong></span></p><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\">At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done and done well. Our stability, resources, and respectful culture supports you in building a solid career with a great team you can count on day in and day out for the long term.</span></p><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\">As an&nbsp;<strong>Airline</strong>&nbsp;<strong>Customer Account Associate,</strong>&nbsp;you will act as a key supporting role in liaising between operations, engineering, materials, and sales to define, create and maximize value for both the end customer and the business, while maintaining a high-quality product/service and delivery. You will also support in commercial activities related to the customer’s relationship, account and MRO event/transaction within the Business.</span></p><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\"><strong>What you’ll do</strong></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\">Supports program managers and account leads in soliciting, managing, and executing customer contracts and expectations, including onboarding, requirements gathering, reports, customer visits, and updates.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\">Coordinates supporting services for engine MRO events as needed, including logistics, rentals, field service work, component repairs, and consignment inventory.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\">Coordinates commercial activities to ensure successful execution of MRO events.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\">Coordinates and validates fulfillment of technical requirements for MRO events, including customer/commercial and airworthiness reports and technical documentation.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\">Creates, maintains, and monitors internal systems and applications such as ERP, Oracle, and CRM (Salesforce.com).</span></p></li><li><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\">Utilizes dashboards (e.g., PowerBI) and metrics to monitor account health and engine shop visit (project) performance.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\">Supports Customer Success in monitoring MRO event/transaction performance through the shop while ensuring accuracy and compliance of data sets, reports, and forms.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\">Understands high-level business strategy and commercial concepts to help optimize business and customer value, ensuring alignment of actions.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\">Maintains awareness of technical data, OEM/customer requirements (CFM, Rolls-Royce), aviation industry standards, and regulatory/internal quality documentation.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\">Supports KPIs, continuous improvement initiatives, SMS (Safety Management System) compliance, issue reporting, and additional assigned projects.</span></p></li></ul><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\"><strong>Basic Qualifications</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: normal; margin-bottom: 6pt;\"><span style=\"font-family: Aptos, sans-serif;\">2+ years of experience coordinating projects or initiatives involving multiple stakeholders across teams or functions, including managing competing priorities and deadlines.&nbsp;</span></li><li style=\"line-height: normal; margin-bottom: 6pt;\"><span style=\"font-family: Aptos, sans-serif;\">Experience communicating in a professional environment through written and verbal formats (e.g., emails, reports, presentations, or cross-functional meetings) with internal teams, leadership, or external partners.&nbsp;</span></li><li style=\"line-height: normal; margin-bottom: 6pt;\"><span style=\"font-family: Aptos, sans-serif;\">Experience planning and prioritizing work, including evaluating information, identifying issues, and applying problem-solving to support task or project completion.&nbsp;</span></li><li style=\"line-height: normal; margin-bottom: 6pt;\"><span style=\"font-family: Aptos, sans-serif;\">Experience working in a team-based environment with shared goals or deliverables.&nbsp;</span></li><li style=\"line-height: normal; margin-bottom: 6pt;\"><span style=\"font-family: Aptos, sans-serif;\">Experience working independently in a professional environment with minimal supervision.&nbsp;</span></li><li style=\"line-height: normal; margin-bottom: 6pt;\"><span style=\"font-family: Aptos, sans-serif;\">Proficiency in Microsoft Excel (e.g., data entry, formulas, sorting/filtering, and basic reporting).&nbsp;</span></li><li style=\"line-height: normal; margin-bottom: 6pt;\"><span style=\"font-family: Aptos, sans-serif;\">Experience interpreting financial, operational, or performance data.&nbsp;</span></li><li style=\"line-height: normal; margin-bottom: 6pt;\"><span style=\"font-family: Aptos, sans-serif;\">Experience using ERP and/or CRM systems for data entry, reporting, transaction processing, or workflow management.</span></li></ul><p><span style=\"font-family: Aptos, sans-serif;\"><strong>Desired Skills&nbsp;</strong></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 6pt;\"><span style=\"font-family: Aptos, sans-serif;\">Open to recent graduates with strong academic performance and relevant project, internship, or co-op experience.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 6pt;\"><span style=\"font-family: Aptos, sans-serif;\">Hands-on experience in aviation maintenance or a related technical environment.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 6pt;\"><span style=\"font-family: Aptos, sans-serif;\">Bachelor’s degree in Business, Engineering, Aviation, or a related field preferred.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 6pt;\"><span style=\"font-family: Aptos, sans-serif;\">Experience in aerospace, aviation, or a comparable regulated industry considered an asset.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 6pt;\"><span style=\"font-family: Aptos, sans-serif;\">3+ years of experience in a commercial, customer-facing, or business development role preferred.</span></p></li></ul><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\"><strong>Benefits that make life better</strong></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 6pt;\"><span style=\"font-family: Aptos, sans-serif;\">Comprehensive Healthcare</span></p></li><li><p style=\"line-height: normal; margin-bottom: 6pt;\"><span style=\"font-family: Aptos, sans-serif;\">401(k) with 100% company match; up to 5% vested</span></p></li><li><p style=\"line-height: normal; margin-bottom: 6pt;\"><span style=\"font-family: Aptos, sans-serif;\">Paid Time Off starting on day one</span></p></li><li><p style=\"line-height: normal; margin-bottom: 6pt;\"><span style=\"font-family: Aptos, sans-serif;\">Bonus opportunities</span></p></li><li><p style=\"line-height: normal; margin-bottom: 6pt;\"><span style=\"font-family: Aptos, sans-serif;\">Health- &amp; Dependent Care Flexible Spending Accounts</span></p></li><li><p style=\"line-height: normal; margin-bottom: 6pt;\"><span style=\"font-family: Aptos, sans-serif;\">Short- &amp; Long-Term Disability</span></p></li><li><p style=\"line-height: normal; margin-bottom: 6pt;\"><span style=\"font-family: Aptos, sans-serif;\">Life &amp; AD&amp;D Insurance</span></p></li><li><p style=\"line-height: normal; margin-bottom: 6pt;\"><span style=\"font-family: Aptos, sans-serif;\">Learning &amp; Training opportunities</span></p></li></ul><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\"><strong>Raising the Standard of Excellence since 1911</strong></span></p><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\">With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers’ missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.</span></p><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\"><strong>Inclusivity Is Our Standard</strong></span></p><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\">StandardAero offers equal employment opportunities for all. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.</span></p>",
    "ObjectVerNumberProfile": "2",
    "PrimaryLocationCountry": "US",
    "CorporateDescriptionStr": "<b>Raising the Standard of Excellence since 1911</b>\n<div>\n <b><br></b>\n <div>\n  With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers’ missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.\n </div>\n <div>\n  <br>\n </div>\n <div>\n  <div>\n   <b>Inclusivity Is Our Standard</b>\n  </div>\n  <div>\n   <b><br></b>\n  </div>\n  <div>\n   It is StandardAero’s policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including transgender status, sexual orientation, and pregnancy) sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.\n  </div>\n </div>\n</div>",
    "ExternalPostedStartDate": "2026-04-21T14:21:57+00:00",
    "ExternalQualificationsStr": "",
    "InternalQualificationsStr": "",
    "OrganizationDescriptionStr": "",
    "primaryLocationCoordinates": [
      {
        "Latitude": "29.42458",
        "Longitude": "-98.49461",
        "CountryCode": "US",
        "GeographyId": 300000002086424,
        "GeographyNodeId": 100000607462794
      }
    ],
    "ExternalResponsibilitiesStr": "",
    "InternalResponsibilitiesStr": "",
    "InternationalTravelRequired": null
  },
  "list_job": {
    "Id": "9239",
    "Title": "Airline Customer Account Associate",
    "JobType": null,
    "Distance": 1776729600000,
    "JobShift": null,
    "Language": "US",
    "WorkDays": null,
    "JobFamily": null,
    "Relevancy": 2,
    "WorkHours": null,
    "Department": null,
    "HotJobFlag": false,
    "PostedDate": "2026-04-21",
    "StudyLevel": null,
    "WorkerType": null,
    "GeographyId": 300000002086424,
    "JobFunction": null,
    "JobSchedule": null,
    "BusinessUnit": null,
    "ContractType": null,
    "ManagerLevel": null,
    "Organization": null,
    "TrendingFlag": true,
    "workLocation": [
      {
        "Country": "US",
        "Region1": "Bexar",
        "Region2": "TX",
        "Region3": null,
        "Building": null,
        "Latitude": 29.38688,
        "Longitude": -98.55409,
        "LocationId": 100000000172087,
        "PostalCode": "78226",
        "TownOrCity": "San Antonio",
        "AddressLine1": "3523 General Hudnell Drive",
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "US-TX-San Antonio"
      }
    ],
    "LegalEmployer": null,
    "MediaThumbURL": null,
    "WorkplaceType": "",
    "BusinessUnitId": 300000058486016,
    "OrganizationId": 300000058486016,
    "PostingEndDate": null,
    "LegalEmployerId": 300000002018812,
    "PrimaryLocation": "San Antonio, TX, United States",
    "WorkDurationYears": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": false,
    "WorkDurationMonths": null,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ShortDescriptionStr": "",
    "requisitionFlexFields": [],
    "DomesticTravelRequired": null,
    "PrimaryLocationCountry": "US",
    "ExternalQualificationsStr": null,
    "ExternalResponsibilitiesStr": null,
    "InternationalTravelRequired": null
  },
  "detail_meta": {
    "url": "https://cva.fa.us1.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%229239%22,siteNumber=cx_3",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 14442
  },
  "detail_errors": []
}