Implementation Coordinator

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    "url": "https://futuretechenterpriseinc.applytojob.com/apply/jobs/details/V6v5O9UnUZ?&",
    "heading": "Implementation Coordinator",
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    "description_html": "<span style=\"font-size:12pt;\">The <strong>Implementation Coordinator </strong>is responsible for supporting enterprise implementation efforts, with a primary focus on <strong>leading customer-driven change requests and expansion initiatives for existing accounts</strong>. This role ensures that all changes to scope, services, or agreements, as well as broader implementation initiative, are effectively planned, resourced, executed, and successfully launched.</span><br><br><span style=\"font-size:12pt;\">Acting as the central lead for post-onboarding changes and select enterprise implementations, this individual oversees the full lifecycle of implementation, from intake and scoping through execution, testing, and go-live. They partner cross-functionally to ensure alignment across teams, maintain operational continuity, and deliver seamless transitions as customer needs and business requirements evolve.</span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">While the primary focus is on supporting existing customers, this role will also contribute to new customer onboarding efforts as bandwidth allows, partnering with the Onboarding & Implementation Manager to ensure consistency and scalability in delivery.<br><br>This is a full-time,<strong> on site position, based out of our Fort Lauderdale Headquarters.</strong> Our benefits offering includes <strong>medical, dental & vision insurance; 401k with company match and paid time off. </strong></span></span><br><br><span style=\"font-size:11pt;\">This role has responsibilities that include working on project with government contractors; therefore, <span style=\"background:#FFFFFF;\"><span style=\"font-weight:bold;\"><span style=\"color:#2d2d2d;\">U.S. citizenship is required.</span></span></span> </span><br> <div align=\"center\" style=\"text-align:center;\"><hr align=\"center\" size=\"2\" width=\"100%\"></div><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:18pt;\"><span style=\"font-family:'Times New Roman', serif;\">Key Responsibilities</span></span></b></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:13.5pt;\"><span style=\"font-family:'Times New Roman', serif;\">Change Management & Customer Expansion (Primary Focus)</span></span></b></span></span></span><ul><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Serve as the primary owner and point of contact for customer change initiatives, including scope changes, service expansions, and contract modifications.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Lead end-to-end change management activities, encompassing intake, impact assessment, scoping, planning, resourcing, execution, testing, and go-live.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Assess the operational, system, supply chain, and service delivery impact of requested changes to ensure feasibility and readiness.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Develop and maintain detailed implementation plans, including timelines, milestones, resource requirements, and dependencies.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Coordinate and drive alignment across cross-functional teams (e.g., IT, Depot Services, Supply Chain, Procurement, Finance) to ensure successful delivery of change initiatives.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Ensure systems, processes, pricing, logistics, billing, and contractual elements are configured and aligned to support approved changes.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Oversee testing, validation, and readiness activities for new or modified services prior to launch.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Ensure all changes are accurately documented and reflected in SOPs, workflows, process documentation, and customer-facing materials.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Proactively identify risks, dependencies, and potential roadblocks, implementing mitigation strategies to minimize disruption to ongoing operations.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Clearly communicate project scope, plans, timelines, risks, and expectations to internal teams, customers, and other stakeholders.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Track and report on project progress, risks, and outcomes, providing regular status updates to leadership and stakeholders.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Measure success using key metrics such as time-to-implement, error rates, and customer satisfaction.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Analyze trends in customer change requests and recommend process improvements to enhance scalability, efficiency, and future implementation outcomes.</span></span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:13.5pt;\"><span style=\"font-family:'Times New Roman', serif;\">Support for New Customer Onboarding (Secondary Focus)</span></span></b></span></span></span><ul><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Provide support to the Onboarding & Implementation Manager during periods of lower change activity.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Assist with onboarding activities such as account setup, cross-functional coordination, and execution as needed.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Ensure close alignment between onboarding and change management processes to deliver a consistent and seamless customer experience.</span></span></span></span></span></li></ul><div align=\"center\" style=\"text-align:center;\"><hr align=\"center\" size=\"2\" width=\"100%\"></div><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:18pt;\"><span style=\"font-family:'Times New Roman', serif;\">Qualifications and Skills</span></span></b></span></span></span><br> <ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Bachelor’s degree in Business Administration, Information Technology, Supply Chain, or a related field; relevant certifications in Project Management, Change Management, ITIL, or Process Improvement are a plus. </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">3–5 years of experience in implementation, project and change management, customer success, or service delivery, including managing scope changes, service expansions, and operational transitions. </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Strong project and change management capability, with proven experience leading complex initiatives from planning through execution and launch. </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Demonstrated ability to coordinate cross-functionally, manage stakeholders effectively, and influence outcomes without direct authority. </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Strong customer focus, with the ability to manage expectations, deliver high-quality outcomes, and translate complex changes into clear, actionable plans. </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Proactive problem-solving skills, including risk identification, mitigation, and solution development. </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Highly organized, with the ability to manage multiple concurrent projects, maintain attention to detail, and adapt in a fast-paced, evolving environment. </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">High level of ownership, accountability, and commitment to successful outcomes. </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Experience with CRM or workflow tools (e.g., ServiceNow) preferred. </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Familiarity with IT systems, hardware lifecycle services, and operational workflows is beneficial</span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Times New Roman', serif;\">.</span></span></span></span></span></span></li></ul><div style=\"margin-left:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:'-apple-system';\">About Future Tech Enterprise, Inc.</span></span><br><span style=\"font-size:10.5pt;\"><span style=\"font-family:'-apple-system';\">Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization.</span></span><br><br>#LI-onsite #FutureTechJob #SG-1</div><p> </p>\n\n<p><span style=\\\"font-size:9px\\\">Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.</span></p>",
    "description_text": "The Implementation Coordinator  is responsible for supporting enterprise implementation efforts, with a primary focus on leading customer-driven change requests and expansion initiatives for existing accounts . This role ensures that all changes to scope, services, or agreements, as well as broader implementation initiative, are effectively planned, resourced, executed, and successfully launched.\n Acting as the central lead for post-onboarding changes and select enterprise implementations, this individual oversees the full lifecycle of implementation, from intake and scoping through execution, testing, and go-live. They partner cross-functionally to ensure alignment across teams, maintain operational continuity, and deliver seamless transitions as customer needs and business requirements evolve.\n While the primary focus is on supporting existing customers, this role will also contribute to new customer onboarding efforts as bandwidth allows, partnering with the Onboarding & Implementation Manager to ensure consistency and scalability in delivery.\nThis is a full-time, on site position, based out of our Fort Lauderdale Headquarters. Our benefits offering includes medical, dental & vision insurance; 401k with company match and paid time off.\n This role has responsibilities that include working on project with government contractors; therefore,  U.S. citizenship is required.\n Key Responsibilities\n Change Management & Customer Expansion (Primary Focus) Serve as the primary owner and point of contact for customer change initiatives, including scope changes, service expansions, and contract modifications.\n Lead end-to-end change management activities, encompassing intake, impact assessment, scoping, planning, resourcing, execution, testing, and go-live.\n Assess the operational, system, supply chain, and service delivery impact of requested changes to ensure feasibility and readiness.\n Develop and maintain detailed implementation plans, including timelines, milestones, resource requirements, and dependencies.\n Coordinate and drive alignment across cross-functional teams (e.g., IT, Depot Services, Supply Chain, Procurement, Finance) to ensure successful delivery of change initiatives.\n Ensure systems, processes, pricing, logistics, billing, and contractual elements are configured and aligned to support approved changes.\n Oversee testing, validation, and readiness activities for new or modified services prior to launch.\n Ensure all changes are accurately documented and reflected in SOPs, workflows, process documentation, and customer-facing materials.\n Proactively identify risks, dependencies, and potential roadblocks, implementing mitigation strategies to minimize disruption to ongoing operations.\n Clearly communicate project scope, plans, timelines, risks, and expectations to internal teams, customers, and other stakeholders.\n Track and report on project progress, risks, and outcomes, providing regular status updates to leadership and stakeholders.\n Measure success using key metrics such as time-to-implement, error rates, and customer satisfaction.\n Analyze trends in customer change requests and recommend process improvements to enhance scalability, efficiency, and future implementation outcomes.\n Support for New Customer Onboarding (Secondary Focus) Provide support to the Onboarding & Implementation Manager during periods of lower change activity.\n Assist with onboarding activities such as account setup, cross-functional coordination, and execution as needed.\n Ensure close alignment between onboarding and change management processes to deliver a consistent and seamless customer experience.\n Qualifications and Skills\n  Bachelor’s degree in Business Administration, Information Technology, Supply Chain, or a related field; relevant certifications in Project Management, Change Management, ITIL, or Process Improvement are a plus.\n 3–5 years of experience in implementation, project and change management, customer success, or service delivery, including managing scope changes, service expansions, and operational transitions.\n Strong project and change management capability, with proven experience leading complex initiatives from planning through execution and launch.\n Demonstrated ability to coordinate cross-functionally, manage stakeholders effectively, and influence outcomes without direct authority.\n Strong customer focus, with the ability to manage expectations, deliver high-quality outcomes, and translate complex changes into clear, actionable plans.\n Proactive problem-solving skills, including risk identification, mitigation, and solution development.\n Highly organized, with the ability to manage multiple concurrent projects, maintain attention to detail, and adapt in a fast-paced, evolving environment.\n High level of ownership, accountability, and commitment to successful outcomes.\n Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).\n Experience with CRM or workflow tools (e.g., ServiceNow) preferred.\n Familiarity with IT systems, hardware lifecycle services, and operational workflows is beneficial .\n About Future Tech Enterprise, Inc.\n Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization.\n#LI-onsite #FutureTechJob #SG-1\n Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.",
    "jsonld_jobposting": {
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      "datePosted": "2026-05-13",
      "description": "<span style=\"font-size:12pt;\">The <strong>Implementation Coordinator </strong>is responsible for supporting enterprise implementation efforts, with a primary focus on <strong>leading customer-driven change requests and expansion initiatives for existing accounts</strong>. This role ensures that all changes to scope, services, or agreements, as well as broader implementation initiative, are effectively planned, resourced, executed, and successfully launched.</span><br><br><span style=\"font-size:12pt;\">Acting as the central lead for post-onboarding changes and select enterprise implementations, this individual oversees the full lifecycle of implementation, from intake and scoping through execution, testing, and go-live. They partner cross-functionally to ensure alignment across teams, maintain operational continuity, and deliver seamless transitions as customer needs and business requirements evolve.</span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">While the primary focus is on supporting existing customers, this role will also contribute to new customer onboarding efforts as bandwidth allows, partnering with the Onboarding & Implementation Manager to ensure consistency and scalability in delivery.<br><br>This is a full-time,<strong> on site position, based out of our Fort Lauderdale Headquarters.</strong> Our benefits offering includes <strong>medical, dental & vision insurance; 401k with company match and paid time off. </strong></span></span><br><br><span style=\"font-size:11pt;\">This role has responsibilities that include working on project with government contractors; therefore, <span style=\"background:#FFFFFF;\"><span style=\"font-weight:bold;\"><span style=\"color:#2d2d2d;\">U.S. citizenship is required.</span></span></span> </span><br> <div align=\"center\" style=\"text-align:center;\"><hr align=\"center\" size=\"2\" width=\"100%\"></div><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:18pt;\"><span style=\"font-family:'Times New Roman', serif;\">Key Responsibilities</span></span></b></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:13.5pt;\"><span style=\"font-family:'Times New Roman', serif;\">Change Management & Customer Expansion (Primary Focus)</span></span></b></span></span></span><ul><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Serve as the primary owner and point of contact for customer change initiatives, including scope changes, service expansions, and contract modifications.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Lead end-to-end change management activities, encompassing intake, impact assessment, scoping, planning, resourcing, execution, testing, and go-live.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Assess the operational, system, supply chain, and service delivery impact of requested changes to ensure feasibility and readiness.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Develop and maintain detailed implementation plans, including timelines, milestones, resource requirements, and dependencies.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Coordinate and drive alignment across cross-functional teams (e.g., IT, Depot Services, Supply Chain, Procurement, Finance) to ensure successful delivery of change initiatives.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Ensure systems, processes, pricing, logistics, billing, and contractual elements are configured and aligned to support approved changes.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Oversee testing, validation, and readiness activities for new or modified services prior to launch.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Ensure all changes are accurately documented and reflected in SOPs, workflows, process documentation, and customer-facing materials.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Proactively identify risks, dependencies, and potential roadblocks, implementing mitigation strategies to minimize disruption to ongoing operations.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Clearly communicate project scope, plans, timelines, risks, and expectations to internal teams, customers, and other stakeholders.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Track and report on project progress, risks, and outcomes, providing regular status updates to leadership and stakeholders.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Measure success using key metrics such as time-to-implement, error rates, and customer satisfaction.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Analyze trends in customer change requests and recommend process improvements to enhance scalability, efficiency, and future implementation outcomes.</span></span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:13.5pt;\"><span style=\"font-family:'Times New Roman', serif;\">Support for New Customer Onboarding (Secondary Focus)</span></span></b></span></span></span><ul><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Provide support to the Onboarding & Implementation Manager during periods of lower change activity.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Assist with onboarding activities such as account setup, cross-functional coordination, and execution as needed.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Ensure close alignment between onboarding and change management processes to deliver a consistent and seamless customer experience.</span></span></span></span></span></li></ul><div align=\"center\" style=\"text-align:center;\"><hr align=\"center\" size=\"2\" width=\"100%\"></div><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:18pt;\"><span style=\"font-family:'Times New Roman', serif;\">Qualifications and Skills</span></span></b></span></span></span><br> <ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Bachelor’s degree in Business Administration, Information Technology, Supply Chain, or a related field; relevant certifications in Project Management, Change Management, ITIL, or Process Improvement are a plus. </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">3–5 years of experience in implementation, project and change management, customer success, or service delivery, including managing scope changes, service expansions, and operational transitions. </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Strong project and change management capability, with proven experience leading complex initiatives from planning through execution and launch. </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Demonstrated ability to coordinate cross-functionally, manage stakeholders effectively, and influence outcomes without direct authority. </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Strong customer focus, with the ability to manage expectations, deliver high-quality outcomes, and translate complex changes into clear, actionable plans. </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Proactive problem-solving skills, including risk identification, mitigation, and solution development. </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Highly organized, with the ability to manage multiple concurrent projects, maintain attention to detail, and adapt in a fast-paced, evolving environment. </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">High level of ownership, accountability, and commitment to successful outcomes. </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Experience with CRM or workflow tools (e.g., ServiceNow) preferred. </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:15pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Familiarity with IT systems, hardware lifecycle services, and operational workflows is beneficial</span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Times New Roman', serif;\">.</span></span></span></span></span></span></li></ul><div style=\"margin-left:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:'-apple-system';\">About Future Tech Enterprise, Inc.</span></span><br><span style=\"font-size:10.5pt;\"><span style=\"font-family:'-apple-system';\">Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization.</span></span><br><br>#LI-onsite #FutureTechJob #SG-1</div><p> </p>\n\n<p><span style=\\\"font-size:9px\\\">Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.</span></p>",
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