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Help Desk Technician I

2f9a5839 5b89 4468 B118 157a3e8b24be 19000101 000001 · Houston, TX, US, Houston, TX; Pasadena, TX, US, Pasadena, TX · Remote · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company2f9a5839 5b89 4468 B118 157a3e8b24be 19000101 000001
TitleHelp Desk Technician I
Normalized title-
Department / team-
LocationHouston, TX, United States
Work modelRemote / Remote
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-29 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 2f9a5839 5b89 4468 B118 157a3e8b24be 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Houston.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company2f9a5839 5b89 4468 B118 157a3e8b24be 19000101 000001
Sourcef2f1341a-570b-42b6-b4e6-c4050333f907
ATS providerADP Workforce Now Recruiting

Description

FloWorks is a leading, privately held specialty industrial supplier of pipe, valves, fittings, and related products, as well as a provider of technical solutions to the energy and industrial sectors. Headquarters in Houston, Texas, Floworks is dedicated to delivering exceptional products, expertise, and service to its customers. Job Information Our team is growing, and we are looking for a tech savvy Help Desk Technician to be responsible for providing technical assistance with computer systems, hardware, and software. Key Responsibilities Troubleshoot a variety of symptoms, diagnose problems, test, and recommend and implement solutions for technology problems Installing and testing FloWorks standard image on desktops and laptops Ensure that all business users can properly utilize approved hardware and software designated to be supported by the Help Desk Setting up conference rooms to use technology services (e.g., presentations, network connections, audio/visuals) Using Active Directory for general network administration tasks (e.g., password change, printer group assignments) Working with Windows OS platforms Win 7, Win 10 & Win 11 Using Smartsheet’s and Ivanti to manage firm assets (e.g., assign, retire and order assets) Administering training for staff and new hires, including new product demonstrations Promoting effective work practices, working as a team member, and showing respect for co-workers Support M&A Integration activities pertaining to the applications sub-department Knowledge and proficiency of various remote communication methodologies including MFA and VPN, and handheld wireless devices (i.e. iOS and Android) in a corporate environment Print management server experience Intermediate RDP and server administration Other duties as assigned by the VP of IT in support of the business Qualifications: Dependable and punctual Positive communication skills, both over the phone and via e-mails Go getter and not afraid to think outside the box Bachelor’s degree in computer science, IT, or a related field or 2+ years of experience as a Help Desk technician Experience with Windows 10 and Microsoft Office 365 & hardware components Certifications that are a plus: ITIL Foundation, CompTIA A+, Microsoft 365: Modern Desktop Administrator, Microsoft IT Support Physical Demands Frequently required to stand Frequently required to walk Continually required to sit Continually required to utilize hand and finger dexterity Occasionally balance, bend, stoop, kneel or crawl Continually required to talk or hear Continually utilize visual acuity to read technical information and/or use a keyboard Occasionally required to lift/push/carry items up to 25 pounds Occasionally work near moving mechanical parts Occasionally work around fumes, airborne particles, or toxic chemicals Occasionally exposure to outside weather conditions Occasionally loud noise (examples: shop tool noises, electric motors, moving mechanical equipment) Work Environment This role operates in a professional office environment with flexibility for hybrid work. Standard office equipment such as computers, phones, and printers are used. Occasional visits to warehouses or operational sites may be required. The Perks of Working Here FloWorks offers a competitive benefits package designed to support your health, financial well-being, and work-life balance. Highlights include: Medical, Dental & Vision Insurance with multiple plan options Company-paid Life and Disability Insurance 401(k) with company match Health Savings & Flexible Spending Accounts Supplemental coverage (Accident, Critical Illness, Hospital Indemnity) Employee Assistance Program (includes 3 free counseling sessions) Identity Theft Protection at discounted rates This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time. Questions about the duties and responsibilities of this position should be directed to the reporting Manager or Human Resources. FloWorks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status. Committed to fostering a culture where every individual is valued and empowered to contribute to shared success. FloWorks participates in the US Government’s E-Verify program.

Full job record

Job ID37facbdb94aaa8212b0157c655eb486b8a8e3af3
Org ID1108d290-bb23-4085-b99c-8752c3d5636f
Source IDf2f1341a-570b-42b6-b4e6-c4050333f907
Board IDf2f1341a-570b-42b6-b4e6-c4050333f907
Provideradp_workforcenow
Provider Job Key587433
TitleHelp Desk Technician I
Normalized Title—
Statusactive
Activeyes
Location TextHouston, TX, US, Houston, TX; Pasadena, TX, US, Pasadena, TX
Department—
Team—
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionTX
CityHouston
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=2f9a5839-5b89-4468-b118-157a3e8b24be&ccId=19000101_000001&lang=en_US&type=JS&jobId=587433&jwId=9201233649903_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=2f9a5839-5b89-4468-b118-157a3e8b24be&ccId=19000101_000001&lang=en_US&type=JS&jobId=587433&jwId=9201233649903_1
First Seen At2026-05-31 19:01:08Z
Last Seen At2026-06-06 12:57:46Z
Last Checked At2026-06-06 12:57:46Z
Last Changed At2026-06-06 12:57:46Z
Inactive At—
Source Posted At2026-05-29 14:08:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=2f9a5839-5b89-4468-b118-157a3e8b24be|19000101_000001/date=2026-06-06/2026-06-06T12-57-45-874Z-6dd51bdd663f59431ef20a40b409a4bd01b8fbf46583b433d07a65d6bca76bb6.json
Event Fields
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Parsed Structured
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Extensions
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    "requisitionDescription": "<div><p style=\"margin-left:0in;\" data-pasted=\"true\"><em><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">FloWorks is a leading, privately held specialty industrial supplier of pipe, valves, fittings, and related products, as well as a provider of technical solutions to the energy and industrial sectors. 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font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Troubleshoot a variety of symptoms, diagnose problems, test, and recommend and implement solutions for technology problems</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Installing and testing FloWorks standard image on desktops and laptops</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Ensure that all business users can properly utilize approved hardware and software designated to be supported by the Help Desk</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Setting up conference rooms to use technology services (e.g., presentations, network connections, audio/visuals)</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Using Active Directory for general network administration tasks (e.g., password change, printer group assignments)</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Working with Windows OS platforms Win 7, Win 10 &amp; Win 11</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Using Smartsheet&rsquo;s and Ivanti to manage firm assets (e.g., assign, retire and order assets)</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Administering training for staff and new hires, including new product demonstrations</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Promoting effective work practices, working as a team member, and showing respect for co-workers</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Support M&amp;A Integration activities pertaining to the applications sub-department</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Knowledge and proficiency of various remote communication methodologies including MFA and VPN, and handheld wireless devices (i.e. iOS and Android) in a corporate environment</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Print management server experience</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Intermediate RDP and server administration</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Other duties as assigned by the VP of IT in support of the business</li></ul></div><p style=\"margin-left:0in;\"><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong>Qualifications:</strong></span></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Dependable and punctual</li><li style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Positive communication skills, both over the phone and via e-mails</li><li style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Go getter and not afraid to think outside the box</li><li style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Bachelor&rsquo;s degree in computer science, IT, or a related field or 2+ years of experience as a Help Desk technician</li><li style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Experience with Windows 10 and Microsoft Office 365 &amp; hardware components</li><li style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Certifications that are a plus: ITIL Foundation, CompTIA A+, Microsoft 365: Modern Desktop Administrator, Microsoft IT Support</li></ul></div><p style=\"margin-left:0in;\"><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong>Physical Demands&nbsp;</strong></span></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Frequently required to stand</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Frequently required to walk</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Continually required to sit</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Continually required to utilize hand and finger dexterity</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Occasionally balance, bend, stoop, kneel or crawl</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Continually required to talk or hear</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Continually utilize visual acuity to read technical information and/or use a keyboard</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Occasionally required to lift/push/carry items up to 25 pounds</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Occasionally work near moving mechanical parts</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Occasionally work around fumes, airborne particles, or toxic chemicals</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Occasionally exposure to outside weather conditions</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Occasionally loud noise (examples: shop tool noises, electric motors, moving mechanical equipment)</li></ul></div><p style=\"margin-left:0in;\"><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong>Work Environment</strong></span></p><p style=\"margin-left:0in;\"><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">This role operates in a professional office environment with flexibility for hybrid work. Standard office equipment such as computers, phones, and printers are used. Occasional visits to warehouses or operational sites may be required.</span></p><p style=\"margin-left:0in;\"><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong>The Perks of Working Here</strong></span></p><p style=\"margin-left:0in;\"><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">FloWorks offers a competitive benefits package designed to support your health, financial well-being, and work-life balance. Highlights include:</span></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">&nbsp;Medical, Dental &amp; Vision Insurance with multiple plan options</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">&nbsp;Company-paid Life and Disability Insurance</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">&nbsp;401(k) with company match</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">&nbsp;Health Savings &amp; Flexible Spending Accounts</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">&nbsp;Supplemental coverage (Accident, Critical Illness, Hospital Indemnity)</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">&nbsp;Employee Assistance Program (includes 3 free counseling sessions)</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">&nbsp;Identity Theft Protection at discounted rates</li></ul></div><p style=\"margin-left:.25in;\"><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><br></span></p><p style=\"margin-left:0in;\"><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><em>This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time. Questions about the duties and responsibilities of this position should be directed to the reporting Manager or Human Resources.</em></span></p><p style=\"margin-left:0in;\"><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><em>FloWorks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status. Committed to fostering a culture where every individual is valued and empowered to contribute to shared success.</em></span></p><p style=\"margin-left:0in;\"><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><em>FloWorks participates in the US Government&rsquo;s E-Verify program.</em></span></p></div><p><br></p>\n",
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      {
        "address": {
          "cityName": "Houston",
          "postalCode": "77072",
          "countrySubdivisionLevel1": {
            "codeValue": "TX"
          }
        },
        "nameCode": {
          "shortName": " Houston, TX, US"
        },
        "aliasNames": []
      },
      {
        "address": {
          "cityName": "Pasadena",
          "postalCode": "77503",
          "countrySubdivisionLevel1": {
            "codeValue": "TX"
          }
        },
        "nameCode": {
          "shortName": " Pasadena, TX, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/587433?cid=2f9a5839-5b89-4468-b118-157a3e8b24be&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 15628
  },
  "detail_errors": []
}
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GET https://api.bluedoor.sh/job-postings/v1/jobs/37facbdb94aaa8212b0157c655eb486b8a8e3af3?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/1108d290-bb23-4085-b99c-8752c3d5636fJSON
GET https://api.bluedoor.sh/job-postings/v1/sources/f2f1341a-570b-42b6-b4e6-c4050333f907JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/37facbdb94aaa8212b0157c655eb486b8a8e3af3/eventsJSON

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